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Spyware / Malware / Virus Removal

[Resolved] SLOW computer, sometimes cpu 100%

3 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
The computer is behaving fine at the moment. Regular CPU usage. Was there anything of concern in the first logs I posted, or is their any in the following logs. This is the result I got when doing as you directed.

Sorry for the slow reply. This is my off day now. Thanks for your time and attention.



ComboFix 10-02-24.01 - Dan 02/24/2010 20:11:29.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2039.1024 [GMT -6:00]
Running from: c:\documents and settings\[removed]\My Documents\Downloads\ComboFix.exe
AV: ESET NOD32 Antivirus 3.0 *On-access scanning disabled* (Updated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\autorun.inf
C:\setup.exe
c:\windows\Downloaded Program Files\ODCTOOLS
c:\windows\EventSystem.log
c:\windows\Imgtask.exe
c:\windows\system32\_000006_.tmp.dll
c:\windows\system32\AutoRun.inf
c:\windows\system32\COMCTL32.OCA
c:\windows\system32\SIntf16.dll
c:\windows\system32\twain_32.dll

.
((((((((((((((((((((((((( Files Created from 2010-01-25 to 2010-02-25 )))))))))))))))))))))))))))))))
.

2010-02-25 02:08 . 2010-02-25 02:08 ——– d—–w- c:\program files\iPod
2010-02-25 02:08 . 2010-02-25 02:09 ——– d—–w- c:\program files\iTunes
2010-02-25 00:48 . 2010-02-25 00:48 72488 —-a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.3.15\SetupAdmin.exe
2010-02-24 09:00 . 2010-02-24 09:00 ——– d—–w- c:\windows\LastGood
2010-02-19 18:05 . 2010-02-19 18:05 ——– d—–w- c:\program files\2BrightSparks
2010-02-19 17:18 . 2010-02-19 17:18 ——– d—–w- c:\documents and settings\Dan\Application Data\Malwarebytes
2010-02-19 17:18 . 2010-01-07 22:07 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-02-19 17:18 . 2010-02-19 17:18 ——– d—–w- c:\documents and settings\All Users\Application Data\Malwarebytes
2010-02-19 17:18 . 2010-02-19 17:18 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-02-19 17:18 . 2010-01-07 22:07 19160 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-02-19 16:49 . 2010-02-19 16:50 ——– d—–w- c:\program files\ERUNT
2010-02-19 16:19 . 2010-02-19 16:19 ——– d—–w- c:\program files\Trend Micro
2010-02-18 02:44 . 2010-02-18 02:44 ——– d—–w- c:\documents and settings\All Users\Application Data\DVD Shrink
2010-02-18 02:44 . 2010-02-18 02:44 ——– d—–w- c:\program files\DVD Shrink
2010-02-18 02:42 . 2006-09-01 21:53 110592 —-a-w- c:\documents and settings\Dan\Application Data\U3\temp\cleanup.exe
2010-02-18 02:34 . 2006-10-04 20:21 3072000 —ha-w- c:\documents and settings\Dan\Application Data\U3\temp\Launchpad Removal.exe
2010-02-18 02:34 . 2010-02-18 02:42 ——– d—–w- c:\documents and settings\Dan\Application Data\U3
2010-02-13 17:39 . 2010-02-13 17:39 ——– d—–w- c:\program files\Lavalys
2010-02-12 01:20 . 2010-02-12 01:20 ——– d—–w- c:\documents and settings\NetworkService\Local Settings\Application Data\Temp
2010-02-07 15:26 . 2010-02-07 15:26 ——– d—–w- c:\documents and settings\Mom\Application Data\OpenOffice.org

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-02-25 02:08 . 2009-12-04 04:02 ——– d—–w- c:\program files\Common Files\Apple
2010-02-24 17:44 . 2008-12-21 19:03 ——– d—–w- c:\documents and settings\All Users\Application Data\Google Updater
2010-02-23 12:14 . 2009-10-07 03:16 1 —-a-w- c:\documents and settings\Dan\Application Data\OpenOffice.org\3\user\uno_packages\cache\stamp.sys
2010-02-23 05:15 . 2005-12-25 22:21 ——– d—–w- c:\program files\Common Files\Java
2010-02-23 05:14 . 2005-12-25 22:26 ——– d—–w- c:\program files\Java
2010-02-20 18:25 . 2005-12-24 22:38 ——– d—–w- c:\program files\Common Files\Adobe
2010-02-01 18:28 . 2007-04-12 22:54 ——– d—–w- c:\program files\Google
2010-01-25 02:19 . 2005-12-24 22:50 ——– d—–w- c:\documents and settings\Dan\Application Data\Apple Computer
2010-01-21 00:55 . 2009-03-22 13:53 ——– d—–w- c:\program files\Microsoft Silverlight
2010-01-05 02:31 . 2010-01-05 02:18 ——– d—–w- c:\program files\TweakNow RegCleaner
2010-01-05 02:18 . 2010-01-05 02:18 ——– d—–w- c:\documents and settings\Dan\Application Data\TweakNow RegCleaner
2010-01-05 01:38 . 2010-01-05 01:38 ——– d—–w- c:\program files\TweakNow PowerPack 2009
2010-01-05 01:38 . 2010-01-05 01:38 ——– d—–w- c:\documents and settings\Dan\Application Data\TweakNow PowerPack 2009
2009-12-31 16:50 . 2001-08-18 12:00 353792 ——w- c:\windows\system32\drivers\srv.sys
2009-12-21 19:14 . 2004-01-08 21:23 916480 —-a-w- c:\windows\system32\wininet.dll
2009-12-17 23:14 . 2008-12-04 03:53 411368 —-a-w- c:\windows\system32\deploytk.dll
2009-12-16 18:43 . 2003-01-01 09:12 343040 ——w- c:\windows\system32\mspaint.exe
2009-12-14 19:15 . 2009-12-14 19:15 2146304 —-a-w- c:\windows\system32\GPhotos.scr
2009-12-14 07:08 . 2001-08-18 12:00 33280 ——w- c:\windows\system32\csrsrv.dll
2009-12-11 03:42 . 2009-12-11 03:42 79144 —-a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\Safari 5.31.21.10\SetupAdmin.exe
2009-12-08 19:27 . 2001-08-18 12:00 2189184 ——w- c:\windows\system32\ntoskrnl.exe
2009-12-08 18:43 . 2001-08-17 13:48 2066048 ——w- c:\windows\system32\ntkrnlpa.exe
2009-12-04 18:22 . 2001-08-18 12:00 455424 ——w- c:\windows\system32\drivers\mrxsmb.sys
2009-12-03 19:47 . 2003-03-18 19:14 499712 —-a-w- c:\windows\system32\msvcp71.dll
2009-12-03 19:47 . 2003-02-21 11:42 348160 —-a-w- c:\windows\system32\msvcr71.dll
2009-11-27 17:11 . 2001-08-18 12:00 1291776 ——w- c:\windows\system32\quartz.dll
2009-11-27 17:11 . 2001-08-17 22:36 17920 ——w- c:\windows\system32\msyuv.dll
2009-11-27 16:07 . 2001-08-18 12:00 28672 ——w- c:\windows\system32\msvidc32.dll
2009-11-27 16:07 . 2001-08-17 22:36 8704 ——w- c:\windows\system32\tsbyuv.dll
2009-11-27 16:07 . 2001-08-18 12:00 84992 ——w- c:\windows\system32\avifil32.dll
2009-11-27 16:07 . 2001-08-18 12:00 11264 ——w- c:\windows\system32\msrle32.dll
2009-11-27 16:07 . 2001-08-17 22:36 48128 ——w- c:\windows\system32\iyuv_32.dll
2007-04-12 22:54 . 2007-04-12 22:54 774144 -c–a-w- c:\program files\RngInterstitial.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMan"="SOUNDMAN.EXE" [2004-12-01 77824]
"IgfxTray"="c:\windows\System32\igfxtray.exe" [2004-11-02 155648]
"HotKeysCmds"="c:\windows\System32\hkcmd.exe" [2004-11-02 126976]
"Omnipage"="c:\program files\ScanSoft\OmniPageSE\opware32.exe" [2002-02-21 49152]
"egui"="c:\program files\ESET\ESET NOD32 Antivirus\egui.exe" [2007-12-21 1443072]
"WD Button Manager"="WDBtnMgr.exe" [2008-08-28 331776]
"RAM Idle Professional"="c:\program files\TweakNow PowerPack 2009\Module32\RAM2_XP.exe" [2009-11-14 27392]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-12-03 198160]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-11-11 417792]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-12-22 35760]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-12-11 948672]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-01-11 246504]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-02-16 141608]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
APC UPS Status.lnk - c:\program files\APC\APC PowerChute Personal Edition\Display.exe [2007-3-3 221247]
ESET NOD32 Antivirus.lnk - c:\program files\ESET\ESET NOD32 Antivirus\egui.exe [2007-12-21 1443072]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HP Software Update]
2007-03-12 03:34 49152 —-a-w- c:\program files\HP\HP Software Update\hpwuSchd2.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2010-02-16 00:07 141608 —-a-w- c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TomTomHOME.exe]
2008-12-09 10:12 234856 —-a-w- c:\program files\TomTom HOME 2\HOMERunner.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Orb Networks\\Orb\\bin\\Orb.exe"=
"c:\\Program Files\\Orb Networks\\Orb\\bin\\OrbLauncher.exe"=
"c:\\Program Files\\Orb Networks\\Orb\\bin\\OrbSetupWizard.exe"=
"c:\\Program Files\\Orb Networks\\Orb\\bin\\OrbControlPanel.exe"=
"c:\\Program Files\\Orb Networks\\Orb\\bin\\OrbStreamerClient.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R1 epfwtdir;epfwtdir;c:\windows\system32\drivers\epfwtdir.sys [12/21/2007 8:21 AM 33800]
R2 ekrn;Eset Service;c:\program files\ESET\ESET NOD32 Antivirus\ekrn.exe [12/21/2007 8:21 AM 468224]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [3/22/2009 7:52 AM 55152]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\TomTom HOME 2\TomTomHOMEService.exe [4/8/2009 4:38 AM 92008]
S2 gupdate1c9639fc0e640b8;Google Update Service (gupdate1c9639fc0e640b8);c:\program files\Google\Update\GoogleUpdate.exe [12/21/2008 1:10 PM 133104]
S3 fsssvc;Windows Live Family Safety;c:\program files\Windows Live\Family Safety\fsssvc.exe [2/6/2009 5:08 PM 533360]
S3 SetupNTGLM7X;SetupNTGLM7X;\??\d:\ntglm7x.sys –> d:\NTGLM7X.sys [?]

— Other Services/Drivers In Memory —

*NewlyCreated* - IPOD_SERVICE

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08
HPService REG_MULTI_SZ HPSLPSVC
.
Contents of the 'Scheduled Tasks' folder

2010-02-25 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 18:34]

2010-02-24 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-12-21 19:03]

2010-02-24 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2008-12-21 15:24]

2010-02-25 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2008-12-21 15:24]

2010-02-25 c:\windows\Tasks\Orb Index when idle.job
- c:\program files\Orb Networks\Orb\bin\OrbLauncher.exe [2009-10-07 23:28]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Settings,ProxyServer = http=192.168.0.1:87
uInternet Settings,ProxyOverride = www.direcwaysupport.com;192.168.0.*;;*.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: &ieSpell Options - c:\program files\ieSpell\iespell.dll/SPELLOPTION.HTM
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Check &Spelling - c:\program files\ieSpell\iespell.dll/SPELLCHECK.HTM
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
IE: Lookup on Merriam Webster - file://c:\program files\ieSpell\Merriam Webster.HTM
IE: Lookup on Wikipedia - file://c:\program files\ieSpell\wikipedia.HTM
IE: {{d9288080-1baa-4bc4-9cf8-a92d743db949} - c:\documents and settings\Mom\Start Menu\Programs\IMVU\Run IMVU.lnk
Trusted Zone: astroempires.com\alpha
Trusted Zone: citimortgage.com\www
Trusted Zone: express-scripts.com\member
Trusted Zone: fidelity.com\workplaceservices100
Trusted Zone: runescape.com\www
DPF: Garmin Communicator Plug-In - hxxps://my.garmin.com/mygarmin/m/GarminAxControl.CAB
DPF: {6715D12F-213F-4C6E-ACE1-8A363F550B96} - hxxp://aolsvc.aol.com/onlinegames/free-trial-doggie-dash/DoggieDash.1.0.0.6.cab
DPF: {74E4A24D-5224-4F05-8A41-99445E0FC22B} - hxxp://aolsvc.aol.com/onlinegames/free-trial-big-island-blends/gamehouseplayer.cab
DPF: {D441AB53-A39C-42AE-AB79-3C05B7298F34} - hxxp://aolsvc.aol.com/onlinegames/free-trial-astro-avenger-ii/AstroAvenger2Loader.cab
FF - ProfilePath - c:\documents and settings\Dan\Application Data\Mozilla\Firefox\Profiles\ha1rsfrv.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - component: c:\program files\Real\RealPlayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\program files\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\Google\Google Updater\2.4.1441.4352\npCIDetect13.dll
FF - plugin: c:\program files\Google\Picasa3\npPicasa3.dll
FF - plugin: c:\program files\Google\Update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\Windows Live\Photo Gallery\NPWLPG.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-02-24 20:15
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
RAM Idle Professional = c:\program files\TweakNow PowerPack 2009\Module32\RAM2_XP.exe?m???????>?"c:\program files\TweakNow PowerPack 2009\Module32

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2010-02-24 20:17:52
ComboFix-quarantined-files.txt 2010-02-25 02:17

Pre-Run: 14,738,321,408 bytes free
Post-Run: 14,937,956,352 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn

- - End Of File - - A08719F5A80E9A980C6B67517B62F1C8
Post #3
Good job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

  • Click START then RUN
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]


    If you used DeFogger
    You must remember to re-enable your Emulation drivers once we are finished, double click DeFogger to run the tool.

    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK
    IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_enable which will appear on your desktop.

    Your Emulation drivers are now re-enabled.


    To be on the safe side, I would also change all my passwords.



    Here's my usual all clean post

    Log looks good :D


    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      • From within Internet Explorer click on the Tools menu and then click on Options.
      • Click once on the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.


I would suggest you read How to Prevent Malware:

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