9 replies to this topic

[backyb]

Hi I am new to this site so forgive me if i`m not too clear at the moment. My problem is connecting to most sites that require a password, facebook, msn,yahoo messenger, and some others. when i view the diagnostic log i get this message, info HTTP: Successfully connected to www.microsoft.com. warn HTTPS: Error 12169 connecting to www.microsoft.com: The supplied certificate is invalid warn HTTPS: Error 12169 connecting to www.passport.net: The supplied certificate is invalid info FTP (Passive): Successfully connected to ftp.microsoft.com. error Could not make an HTTPS connection. info Redirecting user to support call Also i cannot disconnect from my wireless connection and get the message, It is not possible to dissable the connection at this time. the connection may be useing one or more protocals that do not support plug-and-play, or it may have been intiated by another user or the system account. Also There is a another wireless connection in my avaliable connection list called "rene p" which i have never seen before but i dont know if this is relevant or not to my problem?. Thank you for any help you may be able to offer me. backyb.

[bizarrebob]

Hi Backyb, Are you using Internet Explorer as your default browser? If so, what version?? E.g IE6, 7, 8 etc What firewall are you using? Have you tried using Mozilla Firefox to suft the net? If not, try it now and post back with the results, does it work on Firefox?? 'Bob

[backyb]

Hi Bob Thanks for your reply, yes i am useing IE8 as my default browser. I am useing the norton firewall and have tried turning it off but it made no difference. The windows firewall is off. Fire fox seems to work better i.e. i can log on to facebook. My com is very very slow even trying to close open web pages but it was like that before these problems happened. Bob have you ever heard of the service provider "rene p" as it is in my list of "avaliable networks to connect to" but never seen it there bofore the problems started. Would you like a HJ this log? Thanks you. brian (backyb)

[bizarrebob]

Hi Bob
Thanks for your reply,
yes i am useing IE8 as my default browser.
I am useing the norton firewall and have tried turning it off but it made no difference. The windows firewall is off.
Fire fox seems to work better i.e. i can log on to facebook.



My com is very very slow even trying to close open web pages but it was like that before these problems happened.

Bob have you ever heard of the service provider "rene p" as it is in my list of "avaliable networks to connect to" but never seen it there bofore the problems started.

Would you like a HJ this log?

Thanks you.

brian (backyb)

If you're wireless, 'rene p' may just be the name of someone elses wireless network, i wouldn't worry about that too much just yet.

Are you running a legit copy of Windows? (and be honest, so we don't spend weeks trying to fix something that we could sort with this question )

Also, i'd suggest uninstall any anti-virus software, then reinstalling it.

Let me know the results.

'Bob

Thanks

[backyb]

Hi Bob Yes i am running a legit version of windows as it came pre installed on my com, honest, Ok i will uninstall my antivirus and reinstall. Come to think of it i seem to remember after a live update from norton then restarting, was about the time the problem started. I cant be 100% on this though. thanks Bob Brian

[backyb]

Hi Bob Done as you asked and things are a lot better now . Thanks mate your a star. Is it worth me posting a "hj this" log as i think i got loads of rubbish on here but not sure what to get rid of throught "hj this" ?., Thanks again Brian

[bizarrebob]

Hi Brian, glad all is working!!! I had to ask whether you were running a legit copy, no offence intended You could definately post a HJ This log in the relevant section, i don't deal with HJ This logs, i'm sure another person who specializes in them will be more than happy to help you. 'Bob

Edited by bizarrebob, 22 February 2010 - 02:47 PM.

[backyb]

Hi Bob Thanks i will post my hj this log on the other board. Its fine i wasn`t offendend as i understand why you need to ask, actually it made me laugh a bit Thanks again and take care Brian

[paws]

Hi Bob, Glad to see you got Brian fixed up OK... Regards paws

[bizarrebob]

Hi Paws, nice to see you! Not a problem, glad i could help 'Bob