[Resolved] Very slow computer

My computer - HP Pavillion 📎Pavillion.png has become extremely slow the last weeks. I'm afraid some stuff has sneaked in.

I use Avast as antivirus protection and combine ATF Cleaner and CCleaner, at every computer closedown, to remove unwished files. ATF is used with admins rights. Internet browser is Firefox.

I've downloaded DeFogger and did run it. I didn't actually get an error message, unless the defogger_disable.log is one:

defogger_disable by jpshortstuff (29.01.10.1)
Log created at 16:30 on 16/02/2010 (Annelie)

Checking for autostart values…
HKCU\~\Run values retrieved.
HKLM\~\Run values retrieved.

Checking for services/drivers…


-=E.O.F=-

Never got the reboot question either and haven't rebooted so far. The Emulation drivers are still disabled.


Best regards
Farmor

[external image: Posted Image]


DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

XP Users

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Vista Users

To enable the viewing of hidden and protected system files in Windows Vista please follow these steps:

Close all programs so that you are at your desktop.
Click on the Start button. This is the small round button with the Windows flag in the lower left corner.

Click on the Control Panel menu option.
When the control panel opens you can either be in Classic View or Control Panel Home view:

If you are in the Classic View do the following:
Double-click on the Folder Options icon.
Click on the View tab.


If you are in the Control Panel Home view do the following:

Click on the Appearance and Personalization link.
Click on Show Hidden Files or Folders.
Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
Remove the checkmark from the checkbox labeled Hide extensions for known file types.
Remove the checkmark from the checkbox labeled Hide protected operating system files.



Please do not delete anything unless instructed to.


We've been seeing some Java infections lately.
Go here and follow the instructions to clear your Java Cache


Next:

Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan.
  [external image: Posted Image]
• When the scan is complete, click OK, then Show Results to view the results.
• [external image: Posted Image]
• Then click Remove Selected .
• When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
• Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.

Also please describe how your computer behaves at the moment.


Please don't attach the scans / logs, use "copy/paste". .

Hi LDTate, Sorry it took so long before I responded to your post. I used a wrong email addy and the answer went to another computer, were I very seldom check the post. Thank you for helping me out and here's the log file: Malwarebytes' Anti-Malware 1.44 Database version: 3779 Windows 6.0.6002 Service Pack 2 Internet Explorer 8.0.6001.18882 2010-02-23 14:55:59 mbam-log-2010-02-23 (14-55-59).txt Scan type: Quick Scan Objects scanned: 109069 Time elapsed: 10 minute(s), 45 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 10 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 1 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CLASSES_ROOT\Interface\{cf54be1c-9359-4395-8533-1657cf209cfe} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Typelib\{d518921a-4a03-425e-9873-b9a71756821e} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: C:\Users\Annelie\downloads\MyWebFaceSetup2.3.64.1.NoSA.NoHP.GRfox000.exe (Adware.MyWebSearch) -> Quarantined and deleted successfully. At first, after the reboot, the computer was still very slow. It was even slower than before. Then I did a second scan and rebooted once more and now I seem to be back in business. Earlier I've really tried to get rid of that MyWebSearch and managed within Firefox. However I didn't do anything in the registry - to scared to screw up things even more. Mostly I'm curious, how I got the stuff as I, every time I install something, use the Advanced way to be able to uncheck boxes with choices I don't want. Well, it must have sneaked in some way or another. Thanks again for helping me out. Best regards Farmor

If you're happy, I'm happy

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please follow the instructions here http://forums.whatthetech.com/you_Infected_t106388.html
and start a New Topic.