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Spyware / Malware / Virus Removal

[Closed] Infection in browser? Need Help...

7 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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This is what the "serious error" message mentioned above says, in case it helps: C:\DOCUME~1\Owner\LOCALS~1\Temp\WER8c9c.dir00\Mini031410-01.dmp C:\DOCUME~1\Owner\LOCALS~1\Temp\WER8c9c.dir00\sysdata.xml
Hello.

That looks good.

Just do the following…

Uninstall these older versions of Java:

J2SE Runtime Environment 5.0 Update 2
J2SE Runtime Environment 5.0 Update 4
J2SE Runtime Environment 5.0 Update 6
Java 2 Runtime Environment, SE v1.4.1_02
Java 2 Runtime Environment, SE v1.4.2


Also, install an Anti-VIrus software since I see you do not have any installed.

Install Antivirus

An anti-virus is essential in keeping your computer safe while surfing the Internet. Please install a (ONE) free anti-virus program from one of the links below:

Update It after the installation is complete please.

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The other two problems seems non-malware, the first one and the two files you mentioned are minidumps of the error, if you would like furthet diagnosis/investigation on that, I would recommend start a topic in the Operating Systems forum.

With Regards,

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