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Spyware / Malware / Virus Removal

[Resolved] Your system is infected!

7 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
I have windows Vista and I keep getting the "your system is infected" alert. It claims to be Vista antispyware. But it's making my cpu loopy. Whenever we try to open a program it pulls up a box asking us what program we want to use to open that program with. It tries to redirect us to thier website. I've run search and destroy and malwarebytes anti-malware but can't seem to get it off. So here's my hijack this log. Thanks in advance for your help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:12:38 PM, on 2/13/2010
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16809)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\taskeng.exe
C:\WINDOWS\system32\Dwm.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://login.yahoo.com/config/login_verify2?&.src=ym
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul…rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = actsvr.comcastonline.com:8100
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = cdn;*.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\google\BAE.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O13 - Gopher Prefix:
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\Gateway Games\Gateway Game Console\GameConsoleService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvvsvc.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe

–
End of file - 5922 bytes
Post #2
[external image: Posted Image]

DO NOT use any TOOLS such as Combofix, SmitfraudFix, Vundofix, or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Stay with this topic until I give you the final 'All clean' post.


Vista users:
1. These tools MUST be run from the executable. (.exe)
2. With Admin Rights (Right click, choose "Run as Administrator") every time you run them


1) exeHelper
Please download exeHelper to your desktop.
Double-click on exeHelper.com to run the fix.
A black window should pop up, press any key to close once the fix is completed.
Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)
Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).

Now try MBAM
Post #3
exeHelper by Raktor Build 20091220 Run at 13:49:32 on 02/13/10 Now searching… Checking for numerical processes… Checking for sysguard processes… Checking for bad processes… Checking for bad files… Checking for bad registry entries… Resetting filetype association for .exe Resetting filetype association for .com Resetting userinit and shell values… Resetting policies… –Finished–
Post #4 last edited
it still asked me what program I wanted to use to open MBAM. I can open it when I "run as administrator". And I ran it again and it found nothing.
Post #7
Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")

Download ComboFix from one of these locations:

Link 1
Link 2 If using this link, Right Click and select Save As.


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Notes: Combofix will run without the Recovery Console installed. Skip the Recovery Console part if you're running Vista or Windows 7.

    Note: If you have SP3, use the SP2 package.If Vista or Windows 7, skip the Recovery Console part
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt using Copy / Paste in your next reply.


Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.


Also please describe how your computer behaves at the moment.
Post #8
ComboFix 10-02-12.01 - Kevin Taylor 02/13/2010 18:57:38.4.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.1.1033.18.3454.2659 [GMT -6:00]
Running from: c:\users\[removed]\Desktop\ComboFix.exe
AV: ESET NOD32 Antivirus 3.0 *On-access scanning disabled* (Updated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
SP: ESET NOD32 Antivirus 3.0 *disabled* (Updated) {E5E70D32-0101-4B98-A4D6-D1D15C3BB448}
SP: Spybot - Search and Destroy *disabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
* Resident AV is active

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\DDnsFilter
c:\program files\webserver
c:\windows\0101120101464857.xe
c:\windows\0101120101464950.xe
c:\windows\0101120101464954.xe
c:\windows\fdgg34353edfgdfdf
c:\windows\mmsmark2.dat

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

——-\Service_ddnsfilter
——-\Service_SfX
——-\Service_webserver


((((((((((((((((((((((((( Files Created from 2010-01-14 to 2010-02-14 )))))))))))))))))))))))))))))))
.

2010-02-14 01:05 . 2010-02-14 01:10 ——– d—–w- c:\users\Kevin Taylor\AppData\Local\temp
2010-02-14 01:05 . 2010-02-14 01:05 ——– d—–w- c:\users\Mcx2\AppData\Local\temp
2010-02-14 01:05 . 2010-02-14 01:05 ——– d—–w- c:\users\Mcx1\AppData\Local\temp
2010-02-14 01:05 . 2010-02-14 01:05 ——– d—–w- c:\users\Default\AppData\Local\temp
2010-02-14 00:50 . 2010-02-14 00:52 ——– dc—-w- C:\32788R22FWJFW
2010-02-13 03:52 . 2010-02-13 03:52 ——– d—–w- c:\windows\.jagex_cache_32
2010-02-13 00:31 . 2010-02-13 00:31 ——– d—–w- c:\windows\Sun
2010-02-03 19:45 . 2010-02-03 19:48 ——– d—–w- c:\users\Kevin Taylor\AppData\Roaming\SoundSpectrum
2010-01-22 04:57 . 2007-08-31 18:52 56496 —-a-w- c:\windows\system32\wbhelp2.dll
2010-01-22 04:57 . 2007-08-31 18:52 33968 —-a-w- c:\windows\system32\anim.dll
2010-01-22 04:57 . 2001-08-24 14:25 1706800 —-a-w- c:\windows\system32\gdiplus.dll
2010-01-22 04:57 . 1999-11-22 21:50 4608 —-a-w- c:\windows\system32\W95INF32.DLL
2010-01-22 04:57 . 1999-11-22 21:50 2272 —-a-w- c:\windows\system32\W95INF16.DLL
2010-01-22 04:57 . 2010-02-12 22:07 ——– d—–w- c:\program files\WinUtilities
2010-01-22 04:54 . 2010-02-01 17:27 ——– d—–w- c:\users\Kevin Taylor\AppData\Roaming\Software Informer
2010-01-22 04:54 . 2010-01-22 04:54 ——– d—–w- c:\program files\Software Informer
2010-01-20 07:57 . 2010-02-03 23:42 ——– d—–w- c:\users\Kevin Taylor\AppData\Roaming\dvdcss

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-02-14 00:48 . 2009-08-17 20:32 ——– d—–w- c:\users\Kevin Taylor\AppData\Roaming\Azureus
2010-02-13 21:59 . 2009-09-02 21:39 69 —-a-w- c:\users\Kevin Taylor\jagex_runescape_preferences2.dat
2010-02-13 21:56 . 2009-04-26 00:21 41 —-a-w- c:\users\Kevin Taylor\jagex_runescape_preferences.dat
2010-02-13 19:04 . 2009-02-13 03:46 ——– d—–w- c:\programdata\Spybot - Search & Destroy
2010-02-13 00:42 . 2009-02-13 03:46 ——– d—–w- c:\program files\Spybot - Search & Destroy
2010-02-10 04:10 . 2010-01-13 04:10 439816 —-a-w- c:\users\Kevin Taylor\AppData\Roaming\Real\Update\setup3.09\setup.exe
2010-02-10 01:14 . 2008-02-12 18:45 ——– d—–w- c:\users\Kevin Taylor\AppData\Roaming\DVD Flick
2010-02-06 22:53 . 2008-01-12 04:02 ——– d—–w- c:\users\Kevin Taylor\AppData\Roaming\Canon
2010-02-03 19:44 . 2008-01-07 17:56 ——– d—–w- c:\program files\SoundSpectrum
2010-01-14 17:12 . 2009-10-03 09:00 181120 ——w- c:\windows\system32\MpSigStub.exe
2010-01-13 12:10 . 2010-01-13 12:10 17237488 —-a-w- c:\users\Kevin Taylor\AppData\Roaming\Real\Update\setup3.09\rp\RealPlayerSPGold.exe
2010-01-13 12:10 . 2010-01-13 12:10 8405312 —-a-w- c:\users\Kevin Taylor\AppData\Roaming\Real\Update\setup3.09\gtb\GOOGLE_TOOLBAR\GoogleToolbarInstaller.exe
2010-01-13 12:10 . 2010-01-13 12:10 149000 —-a-w- c:\users\Kevin Taylor\AppData\Roaming\Real\Update\setup3.09\chr_helper\LaunchHelper.exe
2010-01-13 12:10 . 2010-01-13 12:10 10309448 —-a-w- c:\users\Kevin Taylor\AppData\Roaming\Real\Update\setup3.09\chr\ChromeInstaller.exe
2010-01-13 12:10 . 2010-01-13 12:10 79368 —-a-w- c:\users\Kevin Taylor\AppData\Roaming\Real\Update\setup3.09\RUP\vista.exe
2010-01-13 12:10 . 2010-01-13 12:10 64000 —-a-w- c:\users\Kevin Taylor\AppData\Roaming\Real\Update\setup3.09\RUP\inst_config\gcapi_dll.dll
2010-01-13 12:10 . 2010-01-13 12:10 52288 —-a-w- c:\users\Kevin Taylor\AppData\Roaming\Real\Update\setup3.09\RUP\inst_config\gtapi.dll
2010-01-13 12:10 . 2010-01-13 12:10 50688 —-a-w- c:\users\Kevin Taylor\AppData\Roaming\Real\Update\setup3.09\RUP\inst_config\fftbapi.dll
2010-01-13 12:10 . 2010-01-13 12:10 118784 —-a-w- c:\users\Kevin Taylor\AppData\Roaming\Real\Update\setup3.09\RUP\inst_config\compat.dll
2009-12-29 09:14 . 2008-02-10 08:05 ——– d—–w- c:\users\Kevin Taylor\AppData\Roaming\Nero
2009-12-29 08:19 . 2008-02-10 08:03 ——– d—–w- c:\program files\Common Files\Nero
2009-12-29 08:18 . 2008-01-05 15:00 ——– d—–w- c:\program files\Nero
2009-12-29 08:12 . 2008-02-10 08:03 ——– d—–w- c:\programdata\Nero
2009-12-29 08:07 . 2008-01-05 15:05 ——– d—–w- c:\program files\Common Files\LightScribe
2009-12-29 06:50 . 2008-01-05 15:00 ——– d—–w- c:\program files\Common Files\Ahead
2009-12-29 00:25 . 2007-10-11 20:07 ——– d—–w- c:\programdata\WildTangent
2009-12-29 00:25 . 2007-10-11 20:07 ——– d—–w- c:\program files\Gateway Games
2009-12-29 00:20 . 2009-04-18 04:21 ——– d—–w- c:\programdata\Viewpoint
2009-12-26 22:41 . 2009-12-26 22:40 ——– d—–w- c:\users\Kevin Taylor\AppData\Roaming\Apple Computer
2009-12-26 22:39 . 2009-12-26 22:38 ——– d—–w- c:\programdata\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2009-12-26 22:39 . 2009-12-26 22:38 ——– d—–w- c:\program files\iTunes
2009-12-26 22:38 . 2009-12-26 22:38 ——– d—–w- c:\program files\iPod
2009-12-26 22:38 . 2009-12-26 22:34 ——– d—–w- c:\program files\Common Files\Apple
2009-12-26 22:38 . 2009-12-26 22:37 ——– d—–w- c:\programdata\Apple Computer
2009-12-26 22:37 . 2009-12-26 22:37 ——– d—–w- c:\program files\Bonjour
2009-12-26 22:37 . 2009-12-26 22:37 ——– d—–w- c:\program files\QuickTime
2009-12-26 22:36 . 2009-12-26 22:36 ——– d—–w- c:\program files\Apple Software Update
2009-12-26 22:34 . 2009-12-26 22:34 ——– d—–w- c:\programdata\Apple
2009-12-24 20:36 . 2009-08-17 20:32 ——– d—–w- c:\program files\Vuze
2009-12-24 20:36 . 2009-09-29 14:58 182 —-a-w- c:\users\Kevin Taylor\AppData\Roaming\Azureus\restart.bat
2009-12-23 21:15 . 2008-12-25 15:11 ——– d—–w- c:\program files\Creative
2009-12-05 01:24 . 2008-08-31 15:03 3080 —-a-w- c:\users\Kevin Taylor\CDBIDXL.DAT
2009-12-05 01:24 . 2008-08-31 15:03 2056 —-a-w- c:\users\Kevin Taylor\TDBIDXL.DAT
2009-11-28 17:59 . 2009-11-28 17:59 53472 —-a-w- c:\windows\system32\wuauclt.exe
2009-11-28 17:59 . 2009-11-28 17:59 44768 —-a-w- c:\windows\system32\wups2.dll
2009-11-28 17:59 . 2009-11-28 17:59 2421760 —-a-w- c:\windows\system32\wucltux.dll
2009-11-28 17:59 . 2009-11-28 17:59 1929952 —-a-w- c:\windows\system32\wuaueng.dll
2009-11-28 17:59 . 2009-11-28 17:59 87552 —-a-w- c:\windows\system32\wudriver.dll
2009-11-28 17:59 . 2009-11-28 17:59 575704 —-a-w- c:\windows\system32\wuapi.dll
2009-11-28 17:59 . 2009-11-28 17:59 35552 —-a-w- c:\windows\system32\wups.dll
2009-11-28 17:58 . 2009-11-28 17:58 33792 —-a-w- c:\windows\system32\wuapp.exe
2009-11-28 17:58 . 2009-11-28 17:58 171608 —-a-w- c:\windows\system32\wuwebv.dll
2008-01-07 09:12 . 2008-01-07 09:12 397312 –sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.0.6000.16480_none_ef1b6bb652cf8744\WinMail.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-11-02 201728]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-11-11 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-11-12 141600]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-01-21 185872]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"HideFastUserSwitching"= 0 (0x0)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"RestrictRun"= 0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
backupExtension=.CommonStartup

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Adobe Reader Synchronizer.lnk]
backupExtension=.CommonStartup
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BigFix]
2006-11-16 23:04 2348584 —-a-w- c:\program files\BigFix\bigfix.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BitTorrent DNA]
2008-12-19 14:45 342848 —-a-w- c:\users\Kevin Taylor\Program Files\DNA\btdna.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTCheck]
2007-11-06 17:08 397312 ——w- c:\program files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ddoctorv2]
2008-04-24 18:25 202560 —-a-w- c:\program files\Comcast\Desktop Doctor\bin\sprtcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Messenger (Yahoo!)]
2008-11-06 03:59 4347120 —-a-w- c:\program files\Yahoo!\Messenger\YahooMessenger.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2009-11-11 05:08 417792 —-a-w- c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
2009-01-21 16:55 185872 —-a-w- c:\program files\Common Files\Real\Update_OB\realsched.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"BitTorrent DNA"="c:\program files\DNA\btdna.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" -atboottime
"PWRISOVM.EXE"=c:\program files\PowerISO\PWRISOVM.EXE
"ShowWnd"=ShowWnd.exe
"ModPS2"=ModPS2Key.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc\S-1-5-21-2908862468-2916969662-1638312087-1000]
"EnableNotificationsRef"=dword:00000001

R1 epfwtdir;epfwtdir;c:\windows\System32\drivers\epfwtdir.sys [2/20/2008 11:11 AM 33800]
R2 ekrn;Eset Service;c:\program files\ESET\ESET NOD32 Antivirus\ekrn.exe [2/20/2008 11:08 AM 472320]
R3 AVer88xHD;AVerMedia 23888 AvStream Video Capture;c:\windows\System32\drivers\AVer88xHD.sys [10/11/2007 2:06 PM 401408]
S2 NOD32FiXTemDono;Eset Nod32 Boot;c:\windows\System32\regedt32.exe [11/2/2006 2:32 AM 9216]
S2 SBSDWSCService;SBSD Security Center Service;c:\program files\Spybot - Search & Destroy\SDWinSec.exe [2/12/2009 9:46 PM 1153368]
S3 NETw2v32;Intel® PRO/Wireless 2200BG Network Connection Driver for Windows Vista;c:\windows\System32\drivers\NETw2v32.sys [11/2/2006 4:25 AM 2589184]
S3 USBMULCD;USB Multi-Channel Audio Device Interface;c:\windows\System32\drivers\CM106.sys [12/31/2008 12:13 PM 1373696]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
ddnsfilter REG_MULTI_SZ ddnsfilter

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2009-08-20 19:24 451872 —-a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder

2010-02-14 c:\windows\Tasks\User_Feed_Synchronization-{ED4E2BAB-F02A-4EFA-9AB3-B5B4BBD2A292}.job
- c:\windows\system32\msfeedssync.exe [2006-11-02 09:45]
.
.
——- Supplementary Scan ——-
.
uStart Page = https://login.yahoo.com/config/login_verify2?&.src=ym
mStart Page = hxxp://www.comcast.net/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
mWindow Title = Windows Internet Explorer provided by Comcast
uInternet Settings,ProxyOverride = cdn;*.local
uInternet Settings,ProxyServer = actsvr.comcastonline.com:8100
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
HKCU-Run-fsm - (no file)



**************************************************************************
scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files:

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
———————— Other Running Processes ————————
.
c:\windows\system32\nvvsvc.exe
c:\windows\system32\rundll32.exe
c:\windows\system32\agrsmsvc.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Common Files\Nero\Nero BackItUp 4\NBService.exe
c:\program files\Comcast\Desktop Doctor\bin\sprtsvc.exe
c:\windows\system32\WUDFHost.exe
c:\program files\Canon\CAL\CALMAIN.exe
c:\windows\system32\wbem\unsecapp.exe
c:\program files\Windows Media Player\wmpnetwk.exe
.
**************************************************************************
.
Completion time: 2010-02-13 19:16:13 - machine was rebooted
ComboFix-quarantined-files.txt 2010-02-14 01:16
ComboFix2.txt 2009-06-27 19:13

Pre-Run: 50,014,736,384 bytes free
Post-Run: 49,981,022,208 bytes free

- - End Of File - - 11C6DC9257C7FF4BC19115DA96B22E71


My computer is still acting up. It now won't run anything with a simple click. I have to right click and "run as admin".

Also, when I do click on a program it says, "Illegal operation attempted on a registry key that has been marked for deletion.
Post #9
🖼Click to load external image (Posted Image) Using Internet Explorer or Firefox, visit Kaspersky Online Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.

2. To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan. Click HERE to see how to disable the most common antivirus programs.
3. Click Run at the Security prompt.

The program will then begin downloading and installing and will also update the database.
Please be patient as this can take quite a long time to download.
  • Once the update is complete, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, adware, dialers, and other riskware
    • Archives
    • E-mail databases
  • Click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View report… at the bottom.
  • Click the Save report… button.

    [external image: Posted Image]

  • Change the Files of type dropdown box to Text file (.txt) and name the file KasReport.txt to save the file to your desktop so that you may post it in your next reply
Please include the following in your next post:
  • Kaspersky log
  • Let me know how your computer is running
Post #10
——————————————————————————– KASPERSKY ONLINE SCANNER 7.0: scan report Monday, February 15, 2010 Operating system: Microsoft Windows Vista Home Premium Edition, 32-bit (build 6000) Kaspersky Online Scanner version: 7.0.26.13 Last database update: Monday, February 15, 2010 01:44:57 Records in database: 3504247 ——————————————————————————– Scan settings: scan using the following database: extended Scan archives: yes Scan e-mail databases: yes Scan area - My Computer: C:\ D:\ E:\ F:\ G:\ H:\ I:\ J:\ K:\ Scan statistics: Objects scanned: 166892 Threats found: 0 Infected objects found: 0 Suspicious objects found: 0 Scan duration: 10:12:51 No threats found. Scanned area is clean. Selected area has been scanned. The Computer seems to be running fine. I restarted it and everything worked normally.
Post #11
Good job :thumbup:

  • Click START Search
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]


    If you used DeFogger
    You must remember to re-enable your Emulation drivers once we are finished, double click DeFogger to run the tool.

    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK
    IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_enable which will appear on your desktop.

    Your Emulation drivers are now re-enabled.


    Here's my usual all clean post

    Log looks good :D



    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      • From within Internet Explorer click on the Tools menu and then click on Options.
      • Click once on the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.

I would suggest you read How to Prevent Malware:
Post #12
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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