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Spyware / Malware / Virus Removal

[Resolved] Google Installer Has Failed and More

9 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
I am running a Dell laptop with Windows XP. I am receiving the error message "Google Installer has encountered a problem and needs to close" I am also being re-directed to many websites while attempting to log on to the internet. I did (do) have Malwarebytes installed but it will not open. Attempts to re-install (after changing the name of the .exe file) have failed. My AVG anti-virus has lost all components. I have downloaded hijack this but it too will not open. I was following the self-help fixes for Windows XP and managed to get as far as the ATF cleaner but I'm not sure that that even worked correctly. Any help would be appreciated.
Post #2
[external image: Posted Image]


DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.



Step 1 : Safety precautions

If you haven't already
Backup Your Registry with ERUNT
  • Please use the following link and scroll down to ERUNT and download it.
    http://aumha.org/freeware/freeware.php
  • For version with the Installer:
    Use the setup program to install ERUNT on your computer
  • For the zipped version:
    Unzip all the files into a folder of your choice.
Click Erunt.exe to backup your registry to the folder of your choice.

Note: to restore your registry, go to the folder and start ERDNT.exe



Download SysRestorePoint to your desktop and unzip it to it's own folder.
  • Double click SysRestorePoint.exe so that we can make a new system restore point.
  • A box will pop up after it has made a new point, usually after a few seconds. Close that window and exit the program.



Step 2 : The fix



Download OTL to your Desktop
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :Reg
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Shell"="explorer.exe"
"Userinit"="C:\\WINDOWS\\system32\\Userinit.exe,"
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"DisableTaskMgr"=-
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"DisableTaskMgr"=-
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSetActiveDesktop"=-
"NoActiveDesktopChanges"=-
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
"NoSetActiveDesktop"=-
"NoActiveDesktopChanges"=-

:Files
helper32.dll /lsp
winhelper86.dll /lsp
%HOMEDRIVE%\Internet Security 2010.lnk /s
%systemroot%\System32\winlogon32.exe
%systemroot%\System32\smss32.exe
%systemroot%\System32\AVR10.exe
%systemroot%\System32\helper32.dll
%systemroot%\System32\winlogon32.exe
%systemroot%\System32\smss32.exe
%systemroot%\System32\warning.html
%systemroot%\system32\IS15.exe
%systemroot%\System32\winhelper86.dll
%HOMEDRIVE%\trhh.exe
%HOMEDRIVE%\sdigdvmg.exe
%HOMEDRIVE%\wgqi.exe
%HOMEDRIVE%\byyk.exe
%systemroot%\lsass.exe 
%systemroot%\odbn0.exe
%systemroot%\System32\sdra64.exe
%systemroot%\System32\41.exe
%systemroot%\System32\153.exe
%systemroot%\System32\292.exe
%systemroot%\System32\491.exe
%systemroot%\System32\1869.exe
%systemroot%\system32\2876.exe
%systemroot%\System32\2995.exe
%systemroot%\System32\3902.exe
%systemroot%\System32\4827.exe
%systemroot%\System32\5436.exe
%systemroot%\System32\5447.exe
%systemroot%\System32\5705.exe
%systemroot%\System32\6334.exe
%systemroot%\System32\7376.exe
%systemroot%\System32\9961.exe
%systemroot%\System32\11478.exe
%systemroot%\System32\11538.exe
%systemroot%\System32\11942.exe
%systemroot%\System32\12382.exe
%systemroot%\system32\12662.exe
%systemroot%\System32\13931.exe
%systemroot%\system32\14070.exe
%systemroot%\System32\14604.exe
%systemroot%\System32\14771.exe
%systemroot%\System32\15724.exe
%systemroot%\System32\16827.exe
%systemroot%\System32\16944.exe
%systemroot%\system32\17125.exe
%systemroot%\System32\17421.exe
%systemroot%\System32\18467.exe
%systemroot%\System32\18716.exe
%systemroot%\System32\19169.exe
%systemroot%\System32\19718.exe
%systemroot%\System32\19895.exe
%systemroot%\system32\19905.exe
%systemroot%\System32\19912.exe
%systemroot%\system32\21386.exe
%systemroot%\System32\21726.exe
%systemroot%\system32\22934.exe
%systemroot%\System32\23281.exe
%systemroot%\system32\24242.exe
%systemroot%\System32\24464.exe
%systemroot%\system32\24478.exe
%systemroot%\System32\26308.exe
%systemroot%\System32\26500.exe
%systemroot%\System32\26962.exe
%systemroot%\system32\27213.exe
%systemroot%\System32\28145.exe
%systemroot%\system32\28466.exe
%systemroot%\System32\29358.exe
%systemroot%\System32\32391.exe
%systemroot%\System32\32439.exe
%systemroot%\system32\ndisdrv.sys
%HOMEDRIVE%\s
%systemroot%\system32\kbdsock.dll
%systemroot%\system32\mshlps.dll 
%systemroot%\system32\drivers\kdrhkukb.sys 
%PROGRAMFILES%\InternetSecurity2010
%systemroot%\System32\lowsec

:Services
lmuytnv
ndisdrv
qvazdxe

:Commands
[purity]
[emptytemp]
[CREATERESTOREPOINT] 
[resethosts]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, it wont take long.


Please download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.


Reboot your PC and see if the infection is gone.



The infection should hopefully be removed after these steps. Tell me how the machine is running and if you had any problems
Post #3
Thanks for responding so quickly. I have gotten as far as copying and pasting the code into OTL and Run Fix (By the way, I could not access the OTL site - I had to download the programme from another computer and copy it to an external drive) When I attempted to Run Fix, I got a pop-up stating "System Shutdown. This shutdown was initiated by NT Authority/System. C:\Windows\System32\lsass.exe terminated unexpectedly." and the system shut down. I have tried twice and it has happened both times. Thanks
Post #4
Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")


Download Combofix from any of the links below but rename it to ABCD.exe before saving it to your desktop.

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Link 1
Link 2


Double click on the ABCD.exe ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt so we can continue cleaning the system.


**Note: It is important that it is saved directly to your desktop**

——————————————————————–

With malware infections being as they are today, it's strongly recommended to have the Windows Recovery Console pre-installed on your machine before doing any malware removal.

The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.


Go to Microsoft's website => http://support.microsoft.com/kb/310994

Scroll down to Step 1, and select the download that's appropriate for your Operating System. Download the file & save it as it's originally named.

Note: If you have SP3, use the SP2 package.


———————————————————————

Transfer all files you just downloaded, to the desktop of the infected computer.

——————————————————————–


Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

[external image: Posted Image]


  • Drag the setup package onto ComboFix.exe and drop it.

  • Follow the prompts to start ComboFix and when prompted, agree to the End-User License Agreement to install the Microsoft Recovery Console.


    [external image: Posted Image]


  • At the next prompt, click 'Yes' to run the full ComboFix scan.

  • When the tool is finished, it will produce a report for you.
Please post the C:\ComboFix.txt in your next reply using Copy/Paste.


Notes:

Give it atleast 20-30 minutes to finish if needed.

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Also please describe how your computer behaves in your next reply.
Post #5
Here is the ComboFix log. Had some trouble getting it installed but finally managed it.
As far as the computer - I am able to use google and find a website and go directly to it now without being sent to several other websites. And the Google Installer
message hasn't popped up.



ComboFix 10-01-27.03 - Anne 27/01/2010 17:01:46.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.737 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ABCD.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\confin.sys
c:\documents and settings\All Users\Application Data\h8srtmainqt.dll
c:\documents and settings\Anne\Application Data\SystemProc
c:\documents and settings\Anne\Application Data\SystemProc\lsass.exe
c:\program files\INSTALL.LOG
c:\program files\Mozilla Firefox\extensions\{8CE11043-9A15-4207-A565-0C94C42D590D}
c:\program files\Mozilla Firefox\extensions\{8CE11043-9A15-4207-A565-0C94C42D590D}\chrome.manifest
c:\program files\Mozilla Firefox\extensions\{8CE11043-9A15-4207-A565-0C94C42D590D}\chrome\content\timer.xul
c:\program files\Mozilla Firefox\extensions\{8CE11043-9A15-4207-A565-0C94C42D590D}\install.rdf
c:\windows\desktop
c:\windows\run.log
c:\windows\system32\bilafivi.dll.tmp
c:\windows\system32\drivers\H8SRTxmwutfmkll.sys
c:\windows\system32\h8srtkrl32mainweq.dll
c:\windows\system32\H8SRTnsvssppptq.dll
c:\windows\system32\H8SRTppbyhexuxo.dat
c:\windows\system32\H8SRTsfvpepxjjx.dll
c:\windows\system32\H8SRTtvvqjfufhd.dll
c:\windows\system32\H8SRTvcstirsbfa.dll
c:\windows\system32\jowogize.dll.tmp
c:\windows\system32\obiwogej.ini
c:\windows\system32\uvigulom.ini
c:\windows\system32\xa.tmp

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

——-\Service_H8SRTd.sys
——-\Legacy_H8SRTd.sys
——-\Legacy_NPF


((((((((((((((((((((((((( Files Created from 2009-12-27 to 2010-01-27 )))))))))))))))))))))))))))))))
.

2010-01-27 21:36 . 2010-01-27 21:45 ——– d—–w- C:\32788R22FWJFW
2010-01-27 21:35 . 2010-01-27 21:36 ——– d—–w- C:\32788R22FWJFW.2.tmp
2010-01-27 21:20 . 2010-01-27 21:20 ——– d—–w- C:\32788R22FWJFW.1.tmp
2010-01-27 16:23 . 2010-01-27 16:24 ——– d—–w- c:\program files\ERUNT
2010-01-26 13:03 . 2010-01-07 21:07 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-26 13:03 . 2010-01-27 16:58 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-01-26 13:03 . 2010-01-07 21:07 19160 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-01-24 01:37 . 2010-01-24 01:37 ——– d—–w- c:\documents and settings\Anne\Application Data\AVG8

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-01-27 16:44 . 2010-01-22 15:56 1014 —-a-w- c:\documents and settings\All Users\Application Data\h8srtkrl32mainweq.dll
2010-01-27 16:44 . 2010-01-22 15:56 1014 —-a-w- c:\documents and settings\All Users\Application Data\h8srtkrl32mainweq.dll
2010-01-27 15:47 . 2007-10-21 21:18 ——– d—–w- c:\documents and settings\Anne\Application Data\U3
2010-01-24 01:41 . 2008-06-16 16:08 ——– d—–w- c:\program files\AVG
2010-01-24 01:41 . 2008-06-16 16:08 ——– d—–w- c:\documents and settings\All Users\Application Data\avg8
2010-01-14 04:10 . 2004-08-04 04:59 96512 —-a-w- c:\windows\system32\drivers\atapi.sys
2009-11-12 15:12 . 2009-11-19 00:37 12800 —-a-w- c:\documents and settings\Anne\Application Data\Mozilla\Firefox\Profiles\mvhp5au1.default\extensions\[removed]\components\AlotXpcom.dll
2006-10-28 16:25 . 2005-11-16 01:10 56 –sh–r- c:\windows\system32\5464941592.sys
2008-09-04 15:18 . 2008-09-04 15:18 64565 –sha-w- c:\windows\system32\jeyomuhe.dll.tmp
2008-09-28 20:50 . 2008-09-28 20:50 63132 –sha-w- c:\windows\system32\jinuyeju.dll.tmp
1601-01-01 00:12 . 1601-01-01 00:12 67894 –sha-w- c:\windows\system32\jiwijoha.dll.tmp
2006-10-28 16:25 . 2005-11-16 01:10 1890 –sha-w- c:\windows\system32\KGyGaAvL.sys
1601-01-01 00:12 . 1601-01-01 00:12 68407 –sha-w- c:\windows\system32\ludiyofu.dll.tmp
2008-09-06 03:27 . 2008-09-06 03:27 64089 –sha-w- c:\windows\system32\luyenofe.dll.tmp
2008-09-04 15:18 . 2008-09-04 15:18 64565 –sha-w- c:\windows\system32\mujulemo.dll.tmp
1601-01-01 00:12 . 1601-01-01 00:12 68407 –sha-w- c:\windows\system32\nikarili.dll.tmp
2008-09-17 00:28 . 2008-09-17 00:28 66691 –sha-w- c:\windows\system32\pasagami.dll.tmp
2008-09-02 18:29 . 2008-09-02 18:29 64052 –sha-w- c:\windows\system32\pelivase.dll.tmp
2008-09-28 20:50 . 2008-09-28 20:50 63132 –sha-w- c:\windows\system32\pepurudo.dll.tmp
2008-09-04 03:18 . 2008-09-04 03:18 64053 –sha-w- c:\windows\system32\podiyemo.dll.tmp
1601-01-01 00:12 . 1601-01-01 00:12 67894 –sha-w- c:\windows\system32\rihudumo.dll.tmp
2008-09-04 03:18 . 2008-09-04 03:18 64053 –sha-w- c:\windows\system32\romopifo.dll.tmp
2008-09-28 20:50 . 2008-09-28 20:50 63132 –sha-w- c:\windows\system32\tabahebe.dll.tmp
2008-09-04 15:18 . 2008-09-04 15:18 64565 –sha-w- c:\windows\system32\wahakilo.dll.tmp
2008-09-06 03:27 . 2008-09-06 03:27 64089 –sha-w- c:\windows\system32\wegahuwe.dll.tmp
2008-09-02 18:29 . 2008-09-02 18:29 64052 –sha-w- c:\windows\system32\yiyidaju.dll.tmp
1601-01-01 00:12 . 1601-01-01 00:12 60714 –sha-w- c:\windows\system32\zadusuhu.dll.tmp
1601-01-01 00:12 . 1601-01-01 00:12 67894 –sha-w- c:\windows\system32\zeguzade.dll.tmp
1601-01-01 00:12 . 1601-01-01 00:12 68407 –sha-w- c:\windows\system32\zipavagi.dll.tmp
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2009-07-26 3883856]
"cdloader"="c:\documents and settings\Anne\Application Data\mjusbsp\cdloader2.exe" [2009-08-01 50520]
"Google Update"="c:\documents and settings\Anne\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2009-06-04 133104]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-10-14 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-10-14 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-10-14 114688]
"Dell QuickSet"="c:\program files\Dell\QuickSet\Quickset.exe" [2005-03-04 606208]
"nmapp"="c:\program files\Pure Networks\Network Magic\nmapp.exe" [2007-03-14 321088]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-06-29 286720]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]

c:\documents and settings\Anne\Start Menu\Programs\Startup\
ERUNT AutoBackup.lnk - c:\program files\ERUNT\AUTOBACK.EXE [2005-10-20 38912]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2008-12-22 16:05 356352 —-a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IntelWireless]
2004-09-07 22:08 110592 —-a-w- c:\program files\Intel\Wireless\Bin\LgNotify.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SUPERAntiSpyware]
2009-01-15 21:17 1830128 —-a-w- c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\Intel\\Wireless\\Bin\\ZCfgSvc.exe"=
"c:\\Program Files\\Intel\\Wireless\\Bin\\1XConfig.exe"=
"c:\\Program Files\\Common Files\\Apple\\Mobile Device Support\\bin\\AppleMobileDeviceService.exe"=
"c:\\Program Files\\Intel\\Wireless\\Bin\\RegSrvc.exe"=
"c:\\Program Files\\Dell\\NicConfigSvc\\NicConfigSvc.exe"=
"c:\\WINDOWS\\system32\\wbem\\wmiprvse.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"c:\\WINDOWS\\system32\\spoolsv.exe"=
"c:\\Program Files\\Intel\\Wireless\\Bin\\WLKEEPER.exe"=
"c:\\Program Files\\Intel\\Wireless\\Bin\\S24EvMon.exe"=
"c:\\Program Files\\Intel\\Wireless\\Bin\\EvtEng.exe"=
"c:\\Documents and Settings\\Anne\\Application Data\\mjusbsp\\magicJack.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009
"67:UDP"= 67:UDP:DHCP Discovery Service

R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [15/01/2009 4:17 PM 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [15/01/2009 4:17 PM 55024]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [19/09/2009 10:22 AM 54752]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\Windows Live\Family Safety\fsssvc.exe [05/08/2009 9:48 PM 704864]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [15/01/2009 4:17 PM 7408]
.
Contents of the 'Scheduled Tasks' folder

2009-11-16 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]

2010-01-24 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-784474573-3203861387-641222429-1006Core.job
- c:\documents and settings\Anne\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-06-04 13:34]

2010-01-27 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-784474573-3203861387-641222429-1006UA.job
- c:\documents and settings\Anne\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-06-04 13:34]
.
.
——- Supplementary Scan ——-
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid;=ie7&rls;=com.microsoft:en-US&ie;=utf8&oe;=utf8
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
FF - ProfilePath - c:\documents and settings\Anne\Application Data\Mozilla\Firefox\Profiles\mvhp5au1.default\
FF - component: c:\documents and settings\Anne\Application Data\Mozilla\Firefox\Profiles\mvhp5au1.default\extensions\[removed]\components\AlotXpcom.dll
FF - plugin: c:\documents and settings\Anne\Local Settings\Application Data\Google\Update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
FF - plugin: c:\program files\Windows Live\Photo Gallery\NPWLPG.dll
.
- - - - ORPHANS REMOVED - - - -

BHO-{39032783-313a-4cee-89ed-9b5d7010bd44} - c:\windows\system32\uelzej.dll
HKCU-Run-Malware Defense - c:\program files\Malware Defense\mdefense.exe
HKU-Default-Run-swg - c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
HKU-Default-Run-msnmsgr - c:\program files\MSN Messenger\msnmsgr.exe
HKLM-Explorer_Run-RTHDBPL - c:\documents and settings\Anne\Application Data\SystemProc\lsass.exe
Notify-WgaLogon - (no file)
AddRemove-WebCyberCoach_wtrb - c:\program files\WebCyberCoach\b_Dell\WCC_Wipe.exe WebCyberCoach ext\wtrb



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-01-27 17:09
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run
RTHDBPL = c:\documents and settings\Anne\Application Data\SystemProc\lsass.exe??????????{?????????????????????????????????????????????????

scanning hidden files …


c:\windows\TEMP\OLD2E.tmp 268648 bytes executable
c:\windows\system32\wuapi.dll.wusetup.142781.bak 561688 bytes executable
c:\windows\system32\wuauclt.exe.wusetup.145828.bak 51224 bytes executable
c:\windows\system32\wuaueng.dll.wusetup.149750.bak 1809944 bytes executable

scan completed successfully
hidden files: 4

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(1104)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
c:\program files\Intel\Wireless\Bin\LgNotify.dll
.
———————— Other Running Processes ————————
.
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\program files\Intel\Wireless\Bin\S24EvMon.exe
c:\program files\Intel\Wireless\Bin\WLKeeper.exe
c:\progra~1\COMMON~1\AOL\ACS\AOLacsd.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\windows\system32\wdfmgr.exe
c:\program files\Pure Networks\Network Magic\nmsrvc.exe
c:\program files\Intel\Wireless\Bin\ZcfgSvc.exe
c:\progra~1\Intel\Wireless\Bin\1XConfig.exe
c:\windows\system32\igfxsrvc.exe
.
**************************************************************************
.
Completion time: 2010-01-27 17:16:11 - machine was rebooted
ComboFix-quarantined-files.txt 2010-01-27 22:16

Pre-Run: 61,461,237,760 bytes free
Post-Run: 61,442,658,304 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

- - End Of File - - 448DD1866258B0A72A0EFA6B52007218
Post #6
Copy/paste the text in the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Take your mouse, and place your cursor at the beginning of the text in the box below, then click and hold the left mouse button, while pulling your mouse over the text. This should highlight the text. Now release the left mouse button. Now, with the cursor over the highlighted text, right click the mouse for options, and select 'copy'. Now over the empty Notepad box, right click your mouse again, and select 'paste' and you will have copied and pasted the text. 

File::
C:\32788R22FWJFW.2.tmp
C:\32788R22FWJFW.1.tmp
c:\documents and settings\All Users\Application Data\h8srtkrl32mainweq.dll
c:\documents and settings\All Users\Application Data\h8srtkrl32mainweq.dll
c:\windows\system32\5464941592.sys
c:\windows\system32\jeyomuhe.dll.tmp
c:\windows\system32\jinuyeju.dll.tmp
c:\windows\system32\jiwijoha.dll.tmp
c:\windows\system32\KGyGaAvL.sys
c:\windows\system32\ludiyofu.dll.tmp
c:\windows\system32\luyenofe.dll.tmp
c:\windows\system32\mujulemo.dll.tmp
c:\windows\system32\nikarili.dll.tmp
c:\windows\system32\pasagami.dll.tmp
c:\windows\system32\pelivase.dll.tmp
c:\windows\system32\pepurudo.dll.tmp
c:\windows\system32\podiyemo.dll.tmp
c:\windows\system32\rihudumo.dll.tmp
c:\windows\system32\romopifo.dll.tmp
c:\windows\system32\tabahebe.dll.tmp
c:\windows\system32\wahakilo.dll.tmp
c:\windows\system32\wegahuwe.dll.tmp
c:\windows\system32\yiyidaju.dll.tmp
c:\windows\system32\zadusuhu.dll.tmp
c:\windows\system32\zeguzade.dll.tmp
c:\windows\system32\zipavagi.dll.tmp
c:\windows\TEMP\OLD2E.tmp

Save this file to your desktop, Save this as "CFScript"

Here's how to do that:
1.Click File;
2.Click Save As… Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save …


[external image: Posted Image]

Drag CFScript.txt into ComboFix.exe

Then post the results log and a new HijackThis log.


Also please describe how your computer behaves at the moment.
Post #7
ComboFix log :

ComboFix 10-01-27.03 - Anne 27/01/2010 22:04:23.2.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.594 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ABCD.exe
Command switches used :: c:\documents and settings\Anne\Desktop\CFScript.txt

FILE ::
"C:\32788R22FWJFW.1.tmp"
"C:\32788R22FWJFW.2.tmp"
"c:\documents and settings\All Users\Application Data\h8srtkrl32mainweq.dll"
"c:\windows\system32\5464941592.sys"
"c:\windows\system32\jeyomuhe.dll.tmp"
"c:\windows\system32\jinuyeju.dll.tmp"
"c:\windows\system32\jiwijoha.dll.tmp"
"c:\windows\system32\KGyGaAvL.sys"
"c:\windows\system32\ludiyofu.dll.tmp"
"c:\windows\system32\luyenofe.dll.tmp"
"c:\windows\system32\mujulemo.dll.tmp"
"c:\windows\system32\nikarili.dll.tmp"
"c:\windows\system32\pasagami.dll.tmp"
"c:\windows\system32\pelivase.dll.tmp"
"c:\windows\system32\pepurudo.dll.tmp"
"c:\windows\system32\podiyemo.dll.tmp"
"c:\windows\system32\rihudumo.dll.tmp"
"c:\windows\system32\romopifo.dll.tmp"
"c:\windows\system32\tabahebe.dll.tmp"
"c:\windows\system32\wahakilo.dll.tmp"
"c:\windows\system32\wegahuwe.dll.tmp"
"c:\windows\system32\yiyidaju.dll.tmp"
"c:\windows\system32\zadusuhu.dll.tmp"
"c:\windows\system32\zeguzade.dll.tmp"
"c:\windows\system32\zipavagi.dll.tmp"
"c:\windows\TEMP\OLD2E.tmp"
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\h8srtkrl32mainweq.dll
c:\windows\system32\5464941592.sys
c:\windows\system32\jeyomuhe.dll.tmp
c:\windows\system32\jinuyeju.dll.tmp
c:\windows\system32\jiwijoha.dll.tmp
c:\windows\system32\KGyGaAvL.sys
c:\windows\system32\ludiyofu.dll.tmp
c:\windows\system32\luyenofe.dll.tmp
c:\windows\system32\mujulemo.dll.tmp
c:\windows\system32\nikarili.dll.tmp
c:\windows\system32\pasagami.dll.tmp
c:\windows\system32\pelivase.dll.tmp
c:\windows\system32\pepurudo.dll.tmp
c:\windows\system32\podiyemo.dll.tmp
c:\windows\system32\rihudumo.dll.tmp
c:\windows\system32\romopifo.dll.tmp
c:\windows\system32\tabahebe.dll.tmp
c:\windows\system32\wahakilo.dll.tmp
c:\windows\system32\wegahuwe.dll.tmp
c:\windows\system32\yiyidaju.dll.tmp
c:\windows\system32\zadusuhu.dll.tmp
c:\windows\system32\zeguzade.dll.tmp
c:\windows\system32\zipavagi.dll.tmp

.
((((((((((((((((((((((((( Files Created from 2009-12-28 to 2010-01-28 )))))))))))))))))))))))))))))))
.

2010-01-27 22:32 . 2009-10-15 16:28 81920 ——w- c:\windows\system32\dllcache\fontsub.dll
2010-01-27 22:32 . 2009-10-15 16:28 119808 ——w- c:\windows\system32\dllcache\t2embed.dll
2010-01-27 22:32 . 2009-11-21 15:51 471552 ——w- c:\windows\system32\dllcache\aclayers.dll
2010-01-27 22:31 . 2009-06-21 21:44 153088 ——w- c:\windows\system32\dllcache\triedit.dll
2010-01-27 22:30 . 2009-03-06 14:22 284160 ——w- c:\windows\system32\dllcache\pdh.dll
2010-01-27 22:30 . 2009-02-09 12:10 401408 ——w- c:\windows\system32\dllcache\rpcss.dll
2010-01-27 22:30 . 2009-02-06 10:39 35328 ——w- c:\windows\system32\dllcache\sc.exe
2010-01-27 22:30 . 2009-02-09 12:10 473600 ——w- c:\windows\system32\dllcache\fastprox.dll
2010-01-27 22:30 . 2009-02-09 12:10 453120 ——w- c:\windows\system32\dllcache\wmiprvsd.dll
2010-01-27 22:30 . 2009-02-06 11:11 110592 ——w- c:\windows\system32\dllcache\services.exe
2010-01-27 22:30 . 2009-02-06 10:10 227840 ——w- c:\windows\system32\dllcache\wmiprvse.exe
2010-01-27 22:30 . 2009-02-09 12:10 714752 ——w- c:\windows\system32\dllcache\ntdll.dll
2010-01-27 22:30 . 2009-02-09 12:10 617472 ——w- c:\windows\system32\dllcache\advapi32.dll
2010-01-27 22:29 . 2009-07-10 13:27 1315328 ——w- c:\windows\system32\dllcache\msoe.dll
2010-01-27 22:17 . 2008-05-03 11:55 2560 ——w- c:\windows\system32\xpsp4res.dll
2010-01-27 22:17 . 2008-04-21 12:08 215552 ——w- c:\windows\system32\dllcache\wordpad.exe
2010-01-27 21:35 . 2010-01-27 21:36 ——– d—–w- C:\32788R22FWJFW.2.tmp
2010-01-27 21:20 . 2010-01-27 21:20 ——– d—–w- C:\32788R22FWJFW.1.tmp
2010-01-27 16:23 . 2010-01-27 16:24 ——– d—–w- c:\program files\ERUNT
2010-01-26 13:03 . 2010-01-07 21:07 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-01-26 13:03 . 2010-01-27 16:58 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2010-01-26 13:03 . 2010-01-07 21:07 19160 —-a-w- c:\windows\system32\drivers\mbam.sys
2010-01-24 01:37 . 2010-01-24 01:37 ——– d—–w- c:\documents and settings\Anne\Application Data\AVG8

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-01-28 02:53 . 2009-09-19 15:22 ——– d—–w- c:\program files\Microsoft Silverlight
2010-01-27 15:47 . 2007-10-21 21:18 ——– d—–w- c:\documents and settings\Anne\Application Data\U3
2010-01-24 01:41 . 2008-06-16 16:08 ——– d—–w- c:\program files\AVG
2010-01-24 01:41 . 2008-06-16 16:08 ——– d—–w- c:\documents and settings\All Users\Application Data\avg8
2010-01-14 04:10 . 2004-08-04 04:59 96512 ——w- c:\windows\system32\drivers\atapi.sys
2010-01-05 10:00 . 2004-08-10 18:51 832512 —-a-w- c:\windows\system32\wininet.dll
2010-01-05 10:00 . 2004-08-10 18:51 78336 —-a-w- c:\windows\system32\ieencode.dll
2010-01-05 10:00 . 2004-08-10 18:50 17408 —-a-w- c:\windows\system32\corpol.dll
2009-11-21 15:51 . 2004-08-10 18:50 471552 —-a-w- c:\windows\AppPatch\aclayers.dll
2009-11-12 15:12 . 2009-11-19 00:37 12800 —-a-w- c:\documents and settings\Anne\Application Data\Mozilla\Firefox\Profiles\mvhp5au1.default\extensions\[removed]\components\AlotXpcom.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="c:\program files\Windows Live\Messenger\msnmsgr.exe" [2009-07-26 3883856]
"cdloader"="c:\documents and settings\Anne\Application Data\mjusbsp\cdloader2.exe" [2009-08-01 50520]
"Google Update"="c:\documents and settings\Anne\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2009-06-04 133104]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-10-14 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-10-14 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-10-14 114688]
"Dell QuickSet"="c:\program files\Dell\QuickSet\Quickset.exe" [2005-03-04 606208]
"nmapp"="c:\program files\Pure Networks\Network Magic\nmapp.exe" [2007-03-14 321088]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-06-29 286720]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]

c:\documents and settings\Anne\Start Menu\Programs\Startup\
ERUNT AutoBackup.lnk - c:\program files\ERUNT\AUTOBACK.EXE [2005-10-20 38912]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2008-12-22 16:05 356352 —-a-w- c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IntelWireless]
2004-09-07 22:08 110592 —-a-w- c:\program files\Intel\Wireless\Bin\LgNotify.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SUPERAntiSpyware]
2009-01-15 21:17 1830128 —-a-w- c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\Intel\\Wireless\\Bin\\ZCfgSvc.exe"=
"c:\\Program Files\\Intel\\Wireless\\Bin\\1XConfig.exe"=
"c:\\Program Files\\Common Files\\Apple\\Mobile Device Support\\bin\\AppleMobileDeviceService.exe"=
"c:\\Program Files\\Intel\\Wireless\\Bin\\RegSrvc.exe"=
"c:\\Program Files\\Dell\\NicConfigSvc\\NicConfigSvc.exe"=
"c:\\WINDOWS\\system32\\wbem\\wmiprvse.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"c:\\WINDOWS\\system32\\spoolsv.exe"=
"c:\\Program Files\\Intel\\Wireless\\Bin\\WLKEEPER.exe"=
"c:\\Program Files\\Intel\\Wireless\\Bin\\S24EvMon.exe"=
"c:\\Program Files\\Intel\\Wireless\\Bin\\EvtEng.exe"=
"c:\\Documents and Settings\\Anne\\Application Data\\mjusbsp\\magicJack.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009
"67:UDP"= 67:UDP:DHCP Discovery Service

R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [15/01/2009 4:17 PM 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [15/01/2009 4:17 PM 55024]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [19/09/2009 10:22 AM 54752]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\Windows Live\Family Safety\fsssvc.exe [05/08/2009 9:48 PM 704864]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [15/01/2009 4:17 PM 7408]
.
Contents of the 'Scheduled Tasks' folder

2009-11-16 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]

2010-01-24 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-784474573-3203861387-641222429-1006Core.job
- c:\documents and settings\Anne\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-06-04 13:34]

2010-01-27 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-784474573-3203861387-641222429-1006UA.job
- c:\documents and settings\Anne\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-06-04 13:34]
.
.
——- Supplementary Scan ——-
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid;=ie7&rls;=com.microsoft:en-US&ie;=utf8&oe;=utf8
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
FF - ProfilePath - c:\documents and settings\Anne\Application Data\Mozilla\Firefox\Profiles\mvhp5au1.default\
FF - component: c:\documents and settings\Anne\Application Data\Mozilla\Firefox\Profiles\mvhp5au1.default\extensions\[removed]\components\AlotXpcom.dll
FF - plugin: c:\documents and settings\Anne\Local Settings\Application Data\Google\Update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
FF - plugin: c:\program files\Windows Live\Photo Gallery\NPWLPG.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-01-27 22:09
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'winlogon.exe'(1100)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
c:\windows\system32\WININET.dll
c:\program files\Intel\Wireless\Bin\LgNotify.dll
.
Completion time: 2010-01-27 22:11:09
ComboFix-quarantined-files.txt 2010-01-28 03:11
ComboFix2.txt 2010-01-27 22:16

Pre-Run: 60,496,949,248 bytes free
Post-Run: 60,463,394,816 bytes free

- - End Of File - - 44EA406C64985AF07ED2B2F706BA42E9



And HijackThis log :

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:13:56 PM, on 27/01/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16981)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\QuickSet\Quickset.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: &Windows; Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\Quickset.exe
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [cdloader] "C:\Documents and Settings\Anne\Application Data\mjusbsp\cdloader2.exe" MAGICJACK
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Anne\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog; This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo…otoUploader.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxcg_device - - C:\WINDOWS\system32\lxcgcoms.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe
O23 - Service: Pure Networks Network Magic Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
O24 - Desktop Component 0: (no name) - http://web.hgtv.com/webhgtv/images/pac/13529/cat1024x768.jpg

–
End of file - 7224 bytes


Computer is working normally as of now.

Thanks again
Post #8
Uninstall combofix before downloading the anti-virus program

I don't see a anti-virus program running. Get a free one.

Only run one AVG at a time.


Use an AntiVirus Software - Choose only one - More than one will conflict. It is very important that your computer has anti-virus software running to protect against viruses. Update Antivirus prior to manual scans as necessary or as used. Please only choose one, having more than one can cause problems, such as crashes and your computer to slow down.


Good job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

  • Click START then RUN
  • Now type ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]


    To be on the safe side, I would also change all my passwords.


    Here's my usual all clean post

    Log looks good :D


    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      • From within Internet Explorer click on the Tools menu and then click on Options.
      • Click once on the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.


I would suggest you read How to Prevent Malware:
Post #11
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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