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Spyware / Malware / Virus Removal

[Resolved] MBAM detected & removed Trojans NIS 2010 missed; still

27 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Should I try running any of the free scans from
  • BitDefender
  • TrendMicro
  • Kaspersky
  • F-Secure
  • Symantec
  • McAfee
  • SuperAntiSpyware
  • PandaSecurity
instead?
Are you using Internet Explorer, most online scans won't run with other browsers. I prefer ESET but if you cant get it to run than try another one

Are you using Internet Explorer, most online scans won't run with other browsers. I prefer ESET but if you cant get it to run than try another one

Yes, IE8 version 8.0.6001.18702.

Kaspersky's online scan currently is unavailable.

When trying to do F-Secure, I end up with

Internet Explorer has closed this web page to help protect your computer

A malfunctioning or malicious add-on has caused Internet Explorer to close this webpage.

What you can do:

  • Go to your home page
  • Try to return to f-secure.com
  • More information

Open Internet Explorer and go to Tools > Internet Options > Advanced Tab and click on RESET INTERNET EXPLORER SETTING……RESET….takes about 30 seconds or so, ok your way out, close IE and restart it and see if that makes a difference. Kaspersky is in the middle of an upgrade so that won't work

Open Internet Explorer and go to Tools > Internet Options > Advanced Tab and click on RESET INTERNET EXPLORER SETTING……RESET….takes about 30 seconds or so, ok your way out, close IE and restart it and see if that makes a difference.

Same behavior as before.

Should I also let it reset the private data?

And if that fails as well, should I uninstall IE8, download the latest version from Microsoft and then reinstall it?
PandaSecurity at least came up with the yellow bar for installing the cab file with the ActiveX control, but IE8 didn't let me install it and instead still returned to the aforementioned "malfunctioning or malicious add-on" screen.
Whenever I first try to download/install an ActiveX control from one of the scan sites, I encounter the following notification in IE:

This tab has been recovered.
A problem with this webpage caused Internet Explorer to close and reopen the tab.

When I try to download/install the ActiveX control after that, the previously mentioned error page is displayed.

Sorry, took me a while to capture all the text of the initial bubble.
Scan still running; believes to be about 7 % done. Looks like the majority of infections so far are found in the *.dbx files, meaning the Outlook Express mail folders. Let's hope that ESET has mastered the art of eliminating infected attachments from the dbx files without removing the whole dbx file containing thousands of messages. :unsure:
Quick question: Would the scan be expedited if I downloaded and installed the eval version of ESET or would this make no difference in terms of performance? And/or would it help to speed things up if I turned the anti-virus component of NIS 2010 off while the ESET scan is running?

if I turned the anti-virus component of NIS 2010 off while the ESET scan is running? <–Yes, it most likely interfering with the scan

Thanks. Thought as much. Turned it off about an hour ago. Now we're looking at
66%, 411105 files, 62 infected

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