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[Closed] removed desktop icons keep coming back

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Post #1
Please help!

There are several desktop icons (open web sites) keep coming back after removal. I have tried different kinds of scan and removal tools and all came back clean.

here is the hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:52:55 PM, on 1/21/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16915)
Boot mode: Normal

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\svchost.exe
C:\windows\system32\spoolsv.exe
C:\windows\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\windows\system32\wscntfy.exe
C:\windows\Explorer.EXE
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Documents and Settings\li\Application Data\SanDisk\Sansa Updater\SansaDispatch.exe
C:\Program Files\Atomic Alarm Clock\AtomicAlarmClock.exe
C:\windows\system32\ctfmon.exe
C:\Program Files\Evernote\Evernote3\Evernote.exe
C:\Program Files\Evernote\Evernote3\EvernoteTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\windows\system32\rundll32.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:6711
F2 - REG:system.ini: UserInit=C:\windows\system32\userinit.exe,C:\Program Files\systemfiles\sys32.exe,
O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
O2 - BHO: NTIECatcher Class - {C56CB6B0-0D96-11D6-8C65-B2868B609932} - C:\Program Files\Xi\NetTransport 2\NTIEHelper.dll
O2 - BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1303.0\msneshellx.dll
O3 - Toolbar: MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1303.0\msneshellx.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKCU\..\Run: [SansaDispatch] C:\Documents and Settings\li\Application Data\SanDisk\Sansa Updater\SansaDispatch.exe
O4 - HKCU\..\Run: [SkinClock] C:\Program Files\Atomic Alarm Clock\AtomicAlarmClock.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\windows\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Æô¶¯UUSee ÍøÂçµçÊÓ - {998A88A0-A355-809B-831C-B83A80000992} - C:\Program Files\uusee\UUSeePlayer.exe
O9 - Extra 'Tools' menuitem: Æô¶¯UUSee ÍøÂçµçÊÓ - {998A88A0-A355-809B-831C-B83A80000992} - C:\Program Files\uusee\UUSeePlayer.exe
O9 - Extra button: Add to Evernote - {E0B8C461-F8FB-49b4-8373-FE32E9252800} - C:\Program Files\Evernote\Evernote3\enbar.dll
O9 - Extra 'Tools' menuitem: Add to Evernote - {E0B8C461-F8FB-49b4-8373-FE32E9252800} - C:\Program Files\Evernote\Evernote3\enbar.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\windows\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\windows\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\vmware\vmware player\vsocklib.dll
O10 - Unknown file in Winsock LSP: c:\program files\vmware\vmware player\vsocklib.dll
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://www.dotphoto.com/ImageUploader4.cab
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab
O16 - DPF: {EFD1E13D-1CB3-4545-B754-CA410FE7734F} (Photo Upload Plugin Class) - http://www.costcophotocenter.com/upload/ac…veX_Control.cab?
O16 - DPF: {F375116A-793C-11D2-BFE1-444553540001} (First American Res MapActiveX Control) - http://realist2.firstamres.com/mapviewer/mapviewer.cab
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe

–
End of file - 5803 bytes
Post #2
[external image: Posted Image]


DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Vista and Windows 7 users:
1. These tools MUST be run from the executable. (.exe) every time you run them
2. With Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.


Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
[external image: Posted Image]
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
    [external image: Posted Image]
  • When the scan is complete, click OK, then Show Results to view the results.
  • [external image: Posted Image]
  • Then click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.


Please don't attach the scans / logs, use "copy/paste". .

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