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Spyware / Malware / Virus Removal

[Resolved] Antivirus Live

15 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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It was something from Nero, which I use for music, and indicated it was downloaded, but I purchased the software from Nero because of the Vista software. It showed it had been quaranteened, and I highlighted what showed but it seemed to dissapear Does the checker usually take over 3 hours to check a computer? I almost stopped it after 2 hours, as it seemed to be stuck, but the clock was ticking, so I left it alone, and it showed file movement.
Hi doug1234, Yes it can take on line scan 3 hours or even more depending on how much data and what kind of data it is. It's possible that it was an update from Nero that ESET flagged. Other than that you logs appear to be clean. Are you having any problems?
No oldman960 so I guess I'll wait and see if anything catches my attention in the next couple of days For now, you can rest for the next person who needs help. I appreciate your expertise and time. Doug
Hi doug1234,

Okay we'll clean up our tools

From your desktop, please delete
  • any notepads/logs that we created

Open OTL then click the Clean Up button. You may get prompted by your firewall that OTL wants to contact the internet - allow this. A cleanup.txt will be downloaded, a message dialog will ask you if you want to proceed with the cleanup process, click Yes. This will do some clean up tasks and delete some of the tools you have downloaded plus itself.


I suggest you keep MBAM. Keep MBAM updated and use it regularly.


*We'll reset your restore points

  • Click on the Start button to open your Start Menu.
  • Click on the Control Panel menu option.
  • Click on the System and Maintenance menu option.
  • Click on the System menu option.
  • Click on System Protection in the left-hand task list.
  • Create the manual restore point you should click on the Create button. When you press this button a prompt will appear asking you to provide a title for this manual restore point.
  • Type in a title for the manual restore point and press the Create button.
  • Close the System window after you have been advised that the procedure has been successfully completed.
  • Next, go to Start > Run and type in cleanmgr
  • Select the More options tab
  • Choose the option to clean up system restore and Ok it
This will remove all restore points except the most recent one.


Updates and upgrades

You have an older version of Adobe Reader. You can download the current version HERE

You may want to consider Foxit Reader instead. It may be a bit lighter on resources.

Visit their support forum
Foxit Forum

In either case you should uninstall Adobe Reader 8.1.4 first. Be sure to move any PDF documents to another folder first though.


Some Recommendations and prevention tips

Basic security consists of 1 antivirus program, 1 resident antispyware program, 1 on demand antispyware program and a firewall.

* If you are behind a router Windows firewall should be fine. Otherwise a 3rd party firewall with outbound monitoring is recommended.

Click FIREWALL for tips, reviews and links to good, free and paid for firewalls. (Note: Zone Alarm is becoming bloatware, IMO). You will also find some links to good free firewalls in the link lower down in these recommendstions.


You should also use Spyware Blaster to help immunize your computer.

- SpywareBlaster will add a large list of programs and sites into your Internet Explorer
settings that will protect you from running and downloading known malicious programs.

OR

A guide to understanding and using the hosts file.

Learn how your Hosts file can protect you and how you can protect it.
Besides the Hosts file information, there are links to a very good updated hosts file, a host file manager. and some programs that can protect your hosts file.
HOSTS

Please read the info on disabling the DNS Client before installing a custom hosts file.

See extra note for Visa users


-Secure your Internet Explorer

From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.


- Keeping your Windows up-to-date is crucial to your computer's security. Please go to the Windows Update Site (using Internet Explorer) and download and install all critical updates on a regular basis.


- Ensure that Automatic Update is turned on so you get all the latest patches.
Click start, control panel, click Security Center.


- Keep your antivirus program updated, as well as any other security programs you have.


- You may also want to read this article By Tony Klein
http://www.freedomlist.com/forum/viewtopic.php?t=22879

We will keep this thread open for a couple of days. Please post back if you have any problems or questions. Please post back when you have finished so this thread can be marked "Resolved".

Take care :adios:
Thanks oldman960 I woke up last night wondering whether leaving the laptop running for several hours while I had disabled AVG would or could have allowed anything unwanted in during the scan. I have used AVG free for some time. How do you feel about it? Also I leave the windows defender on as part of the windows security package that came with the computer CAn that be used along with any others you talk about? I will do the things you have listed. thanks Doug
HI oldman960 I am trying to do the cleanmgr, but in vista don't have ( more options ) It does show My Files Only or Files from all users on this computer Not sure which one????
Hi doug1234,

Let's do it this way. Turning System Restore off then back on will clear the old Restore points and create a new one.

  • Click on the Start button
  • Click on the Control Panel
  • Click on the System and Maintenance menu option
  • Click on the System menu option.
  • Click on System Protection in the left-hand task list.
  • Uncheck the checkboxes next to each hard drive listed under the Create restore points automatically on the selected disks: section.
  • click on the Turn System Protection Off button
  • Press the Apply button and then the OK button

To turn System Restore back on follow the same steps but this time:
  • Put a checkmark in the checkboxes next to each hard drive listed under the Create restore points automatically on the selected disks: section.
  • Press the Apply button and then the OK button.
OK oldman960 I think everything has been done. thanks for you help. Now, if I can just figure out how to get my pizza from the peel the stone without it sticking. Doug
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