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Spyware / Malware / Virus Removal

[Resolved] Google (and Bing) Redirect Removal Attempt

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Post #1 last edited
Ran quick scan (MBAM v3469). See the content of log file mbam.log-2010-01-01 (12-36-37) shows no infections although the redirection is going on with either Google or Bing running in IE.

I also am busily pasting the log file of a full scan done two weeks ago (MBAM v3376) as mbam.log-2009-12-16 (14-26-39) that shows 1 infected registry key that turns out to be a false positive (i think) for adaware.

How can i best get rid of the redirection?

Thanks for any direction.


here are the logs. the latest first (from 2010-01-01)

Malwarebytes' Anti-Malware 1.43
Database version: 3469
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

1/1/2010 12:36:37 PM
mbam-log-2010-01-01 (12-36-37).txt

Scan type: Quick Scan
Objects scanned: 137809
Time elapsed: 5 minute(s), 32 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Now here is the earlier one from 2009-12-16 – the full scan done on the earlier version of MBAM

Malwarebytes' Anti-Malware 1.42
Database version: 3376
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

12/16/2009 2:26:39 PM
mbam-log-2009-12-16 (14-26-39).txt

Scan type: Full Scan (C:\|)
Objects scanned: 218127
Time elapsed: 24 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Attachments:

Post #2
HJT log file (now using v2.02 instead of beta)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:09:23 AM, on 1/2/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\PANDA SOFTWARE\AVTC\PavSrv51.exe
C:\Program Files\PANDA SOFTWARE\AVTC\AVENGINE.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Altiris\AClient\AClient.exe
C:\WINDOWS\system32\PMService.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\PANDA SOFTWARE\AVTC\PsCtrlS.exe
C:\Program Files\Panda Software\Panda Administrator 3\Pav_Agent\Pagent.exe
C:\Program Files\Panda Software\Panda Administrator 3\Scheduler\pavsched.exe
C:\Program Files\Panda Software\Panda Administrator 3\Pav_Agent\pagentwd.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\PANDA SOFTWARE\AVTC\PsImSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\PANDA SOFTWARE\AVTC\PSCtrlC.exe
C:\Program Files\Altiris\AClient\AClntUsr.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.irvingisd.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ""
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;evjournalserver.iisd1.lcl;evjournal;evserver.iisd1.lcl;ev;
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [Panda Controller Client] "C:\Program Files\PANDA SOFTWARE\AVTC\PSCtrlC.exe"
O4 - HKLM\..\Run: [AClntUsr] C:\Program Files\Altiris\AClient\AClntUsr.EXE
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [EPA_EZ_GPO_Tool] C:\WINDOWS\system32\EZ_GPO_Tool.exe
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - .DEFAULT User Startup: OpenOffice.org 3.1.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = iisd1.lcl
O17 - HKLM\Software\..\Telephony: DomainName = iisd1.lcl
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = iisd1.lcl
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = iisd1.lcl
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = iisd1.lcl
O23 - Service: Altiris Client Service (AClient) - Altiris, Inc. - C:\Program Files\Altiris\AClient\AClient.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: Energy Star™ EZ GPO Power Management Configuration Tool (EPA_GPO_PMService) - TerraNovum - C:\WINDOWS\system32\PMService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Roxio\Roxio MyDVD Basic v9\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Panda Software Controller - Panda Software International - C:\Program Files\PANDA SOFTWARE\AVTC\PsCtrlS.exe
O23 - Service: Panda AdminSecure Communications Agent (PAVAGENTE) - Panda Software - C:\Program Files\Panda Software\Panda Administrator 3\Pav_Agent\Pagent.exe
O23 - Service: Panda AdminSecure Scheduler (PavAtScheduler) - Panda Software - C:\Program Files\Panda Software\Panda Administrator 3\Scheduler\pavsched.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Security - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda Antivirus Report Service (PavReport) - Panda Software - C:\Program Files\Panda Software\Panda Administrator 3\PavReport\PavReport.exe
O23 - Service: Panda Antivirus Service (PavSrv) - Panda Software International - C:\Program Files\PANDA SOFTWARE\AVTC\PavSrv51.exe
O23 - Service: Panda AntiSpam Engine (PMShellSrv) - Panda Software International - C:\Program Files\PANDA SOFTWARE\AVTC\PSKMsSvc.exe
O23 - Service: Panda IManager Service (PsImSvc) - Panda Software International - C:\Program Files\PANDA SOFTWARE\AVTC\PsImSvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

–
End of file - 8766 bytes
Post #3
Hi,

Please do the following:

Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds.pif to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
—————————————————
Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.


NEXT


[external image: Posted Image]
Download GMER Rootkit Scanner from here or here.
  • Extract the contents of the zipped file to desktop.
  • Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
  • If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO.

    [external image: Posted Image]
    Click the image to enlarge it
  • In the right panel, you will see several boxes that have been checked. Uncheck the following …
    • Sections
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and post it in your next reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries
Post #4
great to hear from you. thanks.

ok, here are the two files from DDR and the one from GMER.

DDR

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 7/28/2009 5:59:50 PM
System Uptime: 1/2/2010 8:49:21 AM (0 hours ago)

Motherboard: Hewlett-Packard | | 30DD
Processor: Genuine Intel® CPU T1600 @ 1.66GHz | Intel® Genuine processor | 1662/166mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 149 GiB total, 121.647 GiB free.
D: is CDROM (CDFS)

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP1: 12/14/2009 11:22:19 AM - System Checkpoint
RP2: 12/15/2009 11:28:02 AM - System Checkpoint
RP3: 12/16/2009 11:39:09 AM - System Checkpoint
RP4: 12/28/2009 3:57:01 PM - System Checkpoint
RP5: 12/29/2009 6:02:39 PM - System Checkpoint
RP6: 12/30/2009 11:34:30 PM - System Checkpoint
RP7: 1/1/2010 2:00:30 AM - System Checkpoint
RP8: 1/1/2010 6:55:41 PM - Installed HiJackThis

==== Installed Programs ======================

7-Zip 4.65
ac3
Acrobat.com
Ad-Aware
Adobe AIR
Adobe Digital Editions
Adobe Reader 9.2
Adobe Shockwave Player
Agere Systems HDA Modem
Algebra Cog Tutor
AT&T; Labs' Natural Voices - Desktop 1.4
Cog Tutor Geometry
Compatibility Pack for the 2007 Office system
Critical Update for Windows Media Player 11 (KB959772)
CutePDF Writer 2.3
Dell Software Uninstall
Embedded Security for HP ProtectTools Driver
EZ GPO Power Management Config Tool
Google SketchUp 7
High Definition Audio Driver Package - KB888111
HiJackThis
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
HP Quick Launch Buttons
Intel® Graphics Media Accelerator Driver
Intel® PRO Network Connections Drivers
Intel® Management Engine Interface
iTunes
J2SE Runtime Environment 5.0 Update 11
Java™ 6 Update 7
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft Producer 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Move Media Player
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB973688)
Oce im2830 Series Client
OpenOffice.org 3.1
Paint Dot Net
Panda Security for Desktops
Photo Story 3 for Windows
Premier Accessibility Suite
QLBCASL
QuickTime
Roxio Audio Module
Roxio Copy Module
Roxio Creator Audio
Roxio Creator Basic v9
Roxio Creator Copy
Roxio Creator Data
Roxio Creator Tools
Roxio Data Module
Roxio DLA
Roxio Drag-to-Disc
Roxio Express Labeler 3
Roxio MyDVD Basic v9
Roxio MyDVD Plus
Roxio Update Manager
SAPI 5.1 Text-to-Speech
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Sonic Activation Module
Spelling Dictionaries Support For Adobe Reader 9
Spybot - Search & Destroy
SunGard Public Sector Desktop Client
SUNGARD Public Sector Display Client
Symantec Enterprise Vault Outlook Add-In
Synaptics Pointing Device Driver
Teacher Audacity
Text-To-Audio
Thinking Maps
Universal Imaging Utility - Live Version
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
WebFldrs XP
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player Enterprise Deployment
Windows XP Service Pack 3
WinDVD for HP Laptops

==== Event Viewer Messages From Past Week ========

12/30/2009 10:37:56 AM, error: NETLOGON [5719] - No Domain Controller is available for domain IISD1 due to the following: There are currently no logon servers available to service the logon request. . Make sure that the computer is connected to the network and try again. If the problem persists, please contact your domain administrator.
12/28/2009 4:07:25 PM, error: iastor [9] - The device, \Device\Ide\iaStor0, did not respond within the timeout period.

==== End Of File ===========================

A T T A C H

DDS (Ver_09-12-01.01) - NTFSx86
Run by [removed] at 8:56:14.21 on Sat 01/02/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.952.403 [GMT -6:00]

AV: Panda Security for Desktops *On-access scanning enabled* (Updated) {208F4477-D1F0-411A-8D21-0367EC0D3D43}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\PANDA SOFTWARE\AVTC\PavSrv51.exe
C:\Program Files\PANDA SOFTWARE\AVTC\AVENGINE.EXE
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Altiris\AClient\AClient.exe
C:\WINDOWS\system32\PMService.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\PANDA SOFTWARE\AVTC\PsCtrlS.exe
C:\Program Files\Panda Software\Panda Administrator 3\Pav_Agent\Pagent.exe
C:\Program Files\Panda Software\Panda Administrator 3\Pav_Agent\pagentwd.exe
C:\Program Files\Panda Software\Panda Administrator 3\Scheduler\pavsched.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\PANDA SOFTWARE\AVTC\PsImSvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\PANDA SOFTWARE\AVTC\PSCtrlC.exe
C:\Program Files\Altiris\AClient\AClntUsr.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\kruthe\Desktop\dds.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.irvingisd.net/
uInternet Settings,ProxyOverride = *.local;evjournalserver.iisd1.lcl;evjournal;evserver.iisd1.lcl;ev;
uInternet Settings,ProxyServer = ""
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D; IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
mRun: [Panda Controller Client] "c:\program files\panda software\avtc\PSCtrlC.exe"
mRun: [AClntUsr] c:\program files\altiris\aclient\AClntUsr.EXE
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [EPA_EZ_GPO_Tool] c:\windows\system32\EZ_GPO_Tool.exe
mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
uPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 127.0.0.1 www.spywareinfo.com

============= SERVICES / DRIVERS ===============

R0 atiide;ATI SATA Controller IDE mode;c:\windows\system32\drivers\atiide.sys [2009-5-19 3456]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-12-14 64288]
R0 SFAUDIO;Sonic Focus DSP Driver;c:\windows\system32\drivers\sfaudio.sys [2009-4-23 24064]
R1 ShldDrv;Panda File Shield Driver;c:\windows\system32\drivers\ShlDrv51.sys [2008-10-17 38328]
R2 EPA_GPO_PMService;Energy Star™ EZ GPO Power Management Configuration Tool;c:\windows\system32\PMService.exe [2008-11-4 98304]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-12-2 1181328]
R2 Panda Software Controller;Panda Software Controller;c:\program files\panda software\avtc\PSCtrlS.exe [2008-10-17 378672]
R2 PAVAGENTE;Panda AdminSecure Communications Agent;c:\program files\panda software\panda administrator 3\pav_agent\Pagent.exe [2008-10-17 431408]
R2 PavAtScheduler;Panda AdminSecure Scheduler;c:\program files\panda software\panda administrator 3\scheduler\pavsched.exe [2008-10-17 193840]
R2 pavdrv;pavdrv;c:\windows\system32\drivers\pavdrv51.sys [2007-6-6 83640]
R2 PavProc;Panda Process Protection Driver;c:\windows\system32\drivers\PavProc.sys [2008-10-17 179512]
R2 PavPrSrv;Panda Process Protection Service;c:\program files\common files\panda software\pavshld\PavPrSrv.exe [2008-10-17 41776]
R2 PavSrv;Panda Antivirus Service;c:\program files\panda software\avtc\pavsrv51.exe [2008-10-17 148272]
R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2009-8-10 228408]
R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [2008-7-23 41216]
S3 PavReport;Panda Antivirus Report Service;c:\program files\panda software\panda administrator 3\pavreport\PavReport.exe [2008-10-17 763184]

=============== Created Last 30 ================

2010-01-02 06:03:43 0 d—–w- c:\program files\Trend Micro
2010-01-02 01:21:49 0 d—–w- c:\docume~1\kruthe\applic~1\Trend Micro
2010-01-02 00:55:41 0 d—–w- c:\program files\TrendMicro
2009-12-16 19:45:18 0 d—–w- c:\docume~1\kruthe\applic~1\Malwarebytes
2009-12-14 14:48:47 15880 —-a-w- c:\windows\system32\lsdelete.exe
2009-12-14 14:16:14 0 d—–w- c:\program files\Spybot - Search & Destroy
2009-12-14 14:16:14 0 d—–w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-12-14 14:00:51 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-14 14:00:50 19160 —-a-w- c:\windows\system32\drivers\mbam.sys
2009-12-14 14:00:50 0 d—–w- c:\program files\Malwarebytes' Anti-Malware
2009-12-14 14:00:50 0 d—–w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-12-14 12:28:05 64288 —-a-w- c:\windows\system32\drivers\Lbd.sys
2009-12-14 12:27:00 0 dc-h–w- c:\docume~1\alluse~1\applic~1\{BC9FCCF7-E686-494B-8C9B-55C9A39A7CA9}
2009-12-14 12:26:44 0 d—–w- c:\program files\Lavasoft
2009-12-09 13:59:07 75776 -c—-w- c:\windows\system32\dllcache\strmfilt.dll
2009-12-09 13:59:07 265728 -c—-w- c:\windows\system32\dllcache\http.sys
2009-12-09 13:59:07 25088 -c—-w- c:\windows\system32\dllcache\httpapi.dll
2009-12-09 13:59:06 471552 -c—-w- c:\windows\system32\dllcache\aclayers.dll
2009-12-09 13:59:05 79872 -c—-w- c:\windows\system32\dllcache\raschap.dll
2009-12-09 13:59:05 149504 -c—-w- c:\windows\system32\dllcache\rastls.dll
2009-12-09 13:58:52 270336 -c—-w- c:\windows\system32\dllcache\oakley.dll

==================== Find3M ====================

2009-12-31 23:14:53 328728 —-a-w- c:\windows\system32\drivers\iaStor.sys
2009-12-27 09:07:21 2401 —-a-w- c:\windows\system32\drivers\AlKernel.sys
2009-10-29 07:46:59 832512 —-a-w- c:\windows\system32\wininet.dll
2009-10-29 07:46:52 78336 —-a-w- c:\windows\system32\ieencode.dll
2009-10-29 07:46:50 17408 —-a-w- c:\windows\system32\corpol.dll
2009-10-21 05:38:36 75776 —-a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38:36 25088 —-a-w- c:\windows\system32\httpapi.dll
2009-10-13 10:30:16 270336 —-a-w- c:\windows\system32\oakley.dll
2009-10-12 13:38:19 149504 —-a-w- c:\windows\system32\rastls.dll
2009-10-12 13:38:18 79872 —-a-w- c:\windows\system32\raschap.dll
2009-07-22 15:05:59 323640 —-a-w- c:\windows\inf\uiu\t1\win2k_xp\data\ctp0350w.dat
2009-07-22 15:04:58 372736 —-a-w- c:\windows\inf\uiu\b_65006\atidemgx.dll
2009-07-22 15:03:46 29696 —-a-w- c:\windows\inf\uiu\l251x86.sys
2009-07-22 15:02:59 5854688 —-a-w- c:\windows\inf\uiu\t9\igxpmp32.sys
2009-07-22 15:01:58 344064 —-a-w- c:\windows\inf\uiu\b_51322\atidemgx.dll
2009-07-22 15:00:55 56576 —-a-w- c:\windows\inf\uiu\oz776.sys
2009-07-22 14:59:59 307200 —-a-w- c:\windows\inf\uiu\b_34542\atiiiexx.dll
2009-07-22 14:58:59 307200 —-a-w- c:\windows\inf\uiu\b_29949\atiiiexx.dll
2009-07-22 14:57:58 290816 —-a-w- c:\windows\inf\uiu\b_14575\atiiiexx.dll
2009-07-22 14:56:57 88363 —-a-w- c:\windows\inf\uiu\t2\agrsmmsg.exe

============= FINISH: 8:57:31.85 ===============

G M E R

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-01-02 10:11:59
Windows 5.1.2600 Service Pack 3
Running: gmer.exe; Driver: C:\DOCUME~1\kruthe\LOCALS~1\Temp\pwryruob.sys


—- System - GMER 1.0.15 —-

SSDT Lbd.sys (Boot Driver/Lavasoft AB) ZwCreateKey [0xF76B687E]
SSDT Lbd.sys (Boot Driver/Lavasoft AB) ZwSetValueKey [0xF76B6BFE]
SSDT \??\C:\WINDOWS\system32\DRIVERS\PavProc.sys (Panda Protection driver/Panda Security) ZwTerminateProcess [0xA62DDA30]
SSDT \??\C:\WINDOWS\system32\DRIVERS\PavProc.sys (Panda Protection driver/Panda Security) ZwTerminateThread [0xA62DCE50]

—- Devices - GMER 1.0.15 —-

Device \FileSystem\Ntfs \Ntfs ShlDrv51.sys (PandaShield driver/Panda Security)

AttachedDevice \FileSystem\Ntfs \Ntfs pavdrv51.sys (Antivirus Filter Driver for Windows XP/2003 x86/Panda Software International)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Tcpip \Device\Tcp Lbd.sys (Boot Driver/Lavasoft AB)

Device \FileSystem\Fastfat \Fat ShlDrv51.sys (PandaShield driver/Panda Security)
Device \FileSystem\Fastfat \Fat A4A217B4

AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \FileSystem\Fastfat \Fat pavdrv51.sys (Antivirus Filter Driver for Windows XP/2003 x86/Panda Software International)

Device -> \Driver\iastor \Device\Harddisk0\DR0 862EF618

—- Files - GMER 1.0.15 —-

File C:\WINDOWS\system32\drivers\iastor.sys suspicious modification

—- EOF - GMER 1.0.15 —-
Post #5
Hi,

Please do the following:


Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
Post #6
here's the log file from running ComboFix – note that i was unable to disable panda. i did turn off adaware live update and kill it before starting the scan.

C O M B O F I X

ComboFix 10-01-01.05 - kruthe 01/02/2010 11:56:46.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.952.510 [GMT -6:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: Panda Security for Desktops *On-access scanning enabled* (Updated) {208F4477-D1F0-411A-8D21-0367EC0D3D43}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\windows\system32\oem7.inf
c:\windows\system32\W020t32w.dll
c:\windows\system32\W021t32w.dll

—– BITS: Possible infected sites —–

hxxp://wsus
Infected copy of c:\windows\system32\Drivers\iaStor.sys was found and disinfected
Restored copy from - Kitty ate it :P
.
((((((((((((((((((((((((( Files Created from 2009-12-02 to 2010-01-02 )))))))))))))))))))))))))))))))
.

2010-01-02 06:03 . 2010-01-02 06:03 ——– d—–w- c:\program files\Trend Micro
2010-01-02 01:21 . 2010-01-02 01:22 ——– d—–w- c:\documents and settings\kruthe\Application Data\Trend Micro
2010-01-02 00:55 . 2010-01-02 00:55 388096 —-a-r- c:\documents and settings\kruthe\Application Data\Microsoft\Installer\{0761C9A8-8F3A-4216-B4A7-B7AFBF24A24A}\HiJackThis.exe
2010-01-02 00:55 . 2010-01-02 00:55 ——– d—–w- c:\program files\TrendMicro
2009-12-30 05:29 . 2009-12-30 05:29 862040 —-a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\threatwork.exe
2009-12-30 05:29 . 2009-12-30 05:29 390288 —-a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\lavalicense.dll
2009-12-30 05:29 . 2009-12-30 05:29 206944 —-a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\lavamessage.dll
2009-12-30 05:29 . 2009-12-30 05:29 537576 —-a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\aawapi.dll
2009-12-30 05:29 . 2009-12-30 05:29 370744 —-a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\UpdateManager.dll
2009-12-30 05:29 . 2009-12-30 05:29 194104 —-a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Savapibridge.dll
2009-12-30 05:28 . 2009-12-30 05:28 6296864 —-a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Resources.dll
2009-12-30 05:28 . 2009-12-30 05:28 933120 —-a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\CEAPI.dll
2009-12-30 05:28 . 2009-12-30 05:28 816272 —-a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Ad-AwareCommand.exe
2009-12-30 05:28 . 2009-12-30 05:28 822904 —-a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Ad-AwareAdmin.exe
2009-12-30 05:28 . 2009-12-30 05:28 1643272 —-a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\Ad-Aware.exe
2009-12-30 05:28 . 2009-12-30 05:28 788880 —-a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\AAWTray.exe
2009-12-30 05:28 . 2009-12-30 05:28 1181328 —-a-w- c:\documents and settings\All Users\Application Data\Lavasoft\Ad-Aware\Update\AAWService.exe
2009-12-27 09:05 . 2009-12-27 09:05 ——– d—–w- c:\documents and settings\kruthe\Local Settings\Application Data\Apple Computer
2009-12-16 19:45 . 2009-12-16 19:45 ——– d—–w- c:\documents and settings\kruthe\Application Data\Malwarebytes
2009-12-14 14:48 . 2009-12-02 13:19 15880 —-a-w- c:\windows\system32\lsdelete.exe
2009-12-14 14:40 . 2009-12-14 14:40 ——– d—–w- c:\program files\7-Zip
2009-12-14 14:16 . 2009-12-31 05:02 ——– d—–w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-12-14 14:16 . 2009-12-31 04:37 ——– d—–w- c:\program files\Spybot - Search & Destroy
2009-12-14 14:00 . 2009-12-14 14:00 ——– d—–w- c:\documents and settings\jisonhood\Application Data\Malwarebytes
2009-12-14 14:00 . 2009-12-30 20:55 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-14 14:00 . 2010-01-01 18:27 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2009-12-14 14:00 . 2009-12-30 20:54 19160 —-a-w- c:\windows\system32\drivers\mbam.sys
2009-12-14 14:00 . 2009-12-14 14:00 ——– d—–w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-12-14 12:28 . 2009-12-02 13:19 64288 —-a-w- c:\windows\system32\drivers\Lbd.sys
2009-12-14 12:27 . 2009-12-07 14:10 2953352 -c–a-w- c:\documents and settings\All Users\Application Data\{BC9FCCF7-E686-494B-8C9B-55C9A39A7CA9}\Ad-AwareInstallation.exe
2009-12-14 12:27 . 2009-12-14 12:27 ——– dc-h–w- c:\documents and settings\All Users\Application Data\{BC9FCCF7-E686-494B-8C9B-55C9A39A7CA9}
2009-12-14 12:26 . 2009-12-14 12:28 ——– d—–w- c:\documents and settings\All Users\Application Data\Lavasoft
2009-12-14 12:26 . 2009-12-14 12:26 ——– d—–w- c:\program files\Lavasoft
2009-12-09 13:59 . 2009-10-21 05:38 75776 -c—-w- c:\windows\system32\dllcache\strmfilt.dll
2009-12-09 13:59 . 2009-10-21 05:38 25088 -c—-w- c:\windows\system32\dllcache\httpapi.dll
2009-12-09 13:59 . 2009-10-20 16:20 265728 -c—-w- c:\windows\system32\dllcache\http.sys
2009-12-09 13:59 . 2009-11-21 15:51 471552 -c—-w- c:\windows\system32\dllcache\aclayers.dll
2009-12-09 13:59 . 2009-10-12 13:38 149504 -c—-w- c:\windows\system32\dllcache\rastls.dll
2009-12-09 13:59 . 2009-10-12 13:38 79872 -c—-w- c:\windows\system32\dllcache\raschap.dll
2009-12-09 13:58 . 2009-10-13 10:30 270336 -c—-w- c:\windows\system32\dllcache\oakley.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-01-01 04:01 . 2008-10-16 20:11 ——– d—–w- c:\documents and settings\All Users\Application Data\Apple Computer
2009-12-31 23:14 . 2009-05-19 21:21 328728 —-a-w- c:\windows\system32\drivers\iaStor.sys
2009-12-27 09:07 . 2008-10-17 15:09 2401 —-a-w- c:\windows\system32\drivers\AlKernel.sys
2009-12-16 20:06 . 2009-07-29 13:19 1 —-a-w- c:\documents and settings\kruthe\Application Data\OpenOffice.org\3\user\uno_packages\cache\stamp.sys
2009-11-21 15:51 . 2004-08-04 12:00 471552 —-a-w- c:\windows\AppPatch\aclayers.dll
2009-10-29 07:46 . 2004-08-04 12:00 832512 —-a-w- c:\windows\system32\wininet.dll
2009-10-29 07:46 . 2004-08-04 12:00 78336 —-a-w- c:\windows\system32\ieencode.dll
2009-10-29 07:46 . 2004-08-04 12:00 17408 —-a-w- c:\windows\system32\corpol.dll
2009-10-21 05:38 . 2004-08-04 12:00 75776 —-a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38 . 2004-08-04 12:00 25088 —-a-w- c:\windows\system32\httpapi.dll
2009-10-20 16:20 . 2004-08-04 12:00 265728 —-a-w- c:\windows\system32\drivers\http.sys
2009-10-13 10:30 . 2004-08-04 12:00 270336 —-a-w- c:\windows\system32\oakley.dll
2009-10-12 13:38 . 2004-08-04 12:00 149504 —-a-w- c:\windows\system32\rastls.dll
2009-10-12 13:38 . 2004-08-04 12:00 79872 —-a-w- c:\windows\system32\raschap.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Panda Controller Client"="c:\program files\PANDA SOFTWARE\AVTC\PSCtrlC.exe" [2007-07-04 226608]
"AClntUsr"="c:\program files\Altiris\AClient\AClntUsr.EXE" [2010-01-02 184320]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2009-06-24 1024000]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-07-22 143360]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-07-22 172032]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-07-22 143360]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2009-07-22 1044480]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-10-16 155648]
"EPA_EZ_GPO_Tool"="c:\windows\system32\EZ_GPO_Tool.exe" [2008-11-04 77824]
"QlbCtrl.exe"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2009-06-17 288312]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-10-03 35696]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-09-04 935288]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-03-13 342312]

c:\documents and settings\jisonhood\Start Menu\Programs\Startup\
OpenOffice.org 3.1.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2009-4-16 384000]

c:\documents and settings\molly\Start Menu\Programs\Startup\
OpenOffice.org 3.1.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2009-4-16 384000]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoWelcomeScreen"= 1 (0x1)

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1473211531-2078425850-619646970-252805\Scripts\Logoff\0\0]
"Script"=Remove_Last_User2.vbs

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1473211531-2078425850-619646970-252805\Scripts\Logon\0\0]
"Script"=InternetExplorerLocalSites.vbs

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1473211531-2078425850-619646970-38215\Scripts\Logoff\0\0]
"Script"=Remove_Last_User2.vbs

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1473211531-2078425850-619646970-38215\Scripts\Logon\0\0]
"Script"=InternetExplorerLocalSites.vbs

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1473211531-2078425850-619646970-74602\Scripts\Logon\0\0]
"Script"=InternetExplorerLocalSites.vbs

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Bluetooth.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Bluetooth.lnk
backup=c:\windows\pss\Bluetooth.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HotKeysCmds]
2009-07-22 15:04 172032 —-a-w- c:\windows\system32\hkcmd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IgfxTray]
2009-07-22 15:04 143360 —-a-w- c:\windows\system32\igfxtray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
2004-07-27 21:50 221184 —-a-w- c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
2004-07-27 21:50 81920 —-a-w- c:\program files\Common Files\InstallShield\UpdateService\issch.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Persistence]
2009-07-22 15:04 143360 —-a-w- c:\windows\system32\igfxpers.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QlbCtrl.exe]
2009-06-17 14:32 288312 —-a-w- c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2008-10-16 20:11 155648 —-a-w- c:\program files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxioDragToDisc]
2006-10-30 14:00 1116920 —-a-w- c:\program files\Roxio\Drag-to-Disc\DrgToDsc.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SoundMAXPnP]
2009-07-22 15:03 1044480 —-a-w- c:\program files\Analog Devices\Core\smax4pnp.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2008-06-10 09:27 144784 —-a-w- c:\program files\Java\jre1.6.0_07\bin\jusched.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\program files\Panda Software\Panda Administrator 3\Pav_Agent\Pagent.exe"= c:\program files\Panda Software\Panda Administrator 3\Pav_Agent\Pagent.exe
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Altiris\\AClient\\AClntUsr.EXE"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R0 atiide;ATI SATA Controller IDE mode;c:\windows\system32\drivers\atiide.sys [5/19/2009 3:15 PM 3456]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [12/14/2009 6:28 AM 64288]
R0 SFAUDIO;Sonic Focus DSP Driver;c:\windows\system32\drivers\sfaudio.sys [4/23/2009 8:36 AM 24064]
R1 ShldDrv;Panda File Shield Driver;c:\windows\system32\drivers\ShlDrv51.sys [10/17/2008 9:02 AM 38328]
R2 EPA_GPO_PMService;Energy Star™ EZ GPO Power Management Configuration Tool;c:\windows\system32\PMService.exe [11/4/2008 2:33 PM 98304]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [12/2/2009 7:19 AM 1181328]
R2 PavProc;Panda Process Protection Driver;c:\windows\system32\drivers\PavProc.sys [10/17/2008 9:02 AM 179512]
R3 Com4QLBEx;Com4QLBEx;c:\program files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [8/10/2009 7:22 AM 228408]
R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [7/23/2008 10:31 AM 41216]
.
Contents of the 'Scheduled Tasks' folder

2010-01-02 c:\windows\Tasks\Ad-Aware Update (Daily 1).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-12-02 05:28]

2010-01-02 c:\windows\Tasks\Ad-Aware Update (Daily 2).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-12-02 05:28]

2010-01-02 c:\windows\Tasks\Ad-Aware Update (Daily 3).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-12-02 05:28]

2010-01-02 c:\windows\Tasks\Ad-Aware Update (Daily 4).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-12-02 05:28]

2010-01-02 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-12-02 05:28]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.irvingisd.net/
uInternet Settings,ProxyOverride = *.local;evjournalserver.iisd1.lcl;evjournal;evserver.iisd1.lcl;ev;
uInternet Settings,ProxyServer = ""
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-LightScribe Control Panel - c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe
MSConfigStartUp-AccelerometerSysTrayApplet - c:\windows\system32\AccelerometerSt.Exe
MSConfigStartUp-LightScribe Control Panel - c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe
AddRemove-HDMI - c:\windows\system32\igxpun.exe
AddRemove-UIU - c:\program files\UIU\uninstallnet.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-01-02 12:59
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'explorer.exe'(3228)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\WPDShServiceObj.dll
c:\program files\Roxio\Drag-to-Disc\Shellex.dll
c:\windows\system32\DLAAPI_W.DLL
c:\windows\system32\CDRTC.DLL
c:\program files\Roxio\Drag-to-Disc\ShellRes.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
———————— Other Running Processes ————————
.
c:\program files\PANDA SOFTWARE\AVTC\PavSrv51.exe
c:\program files\PANDA SOFTWARE\AVTC\AVENGINE.EXE
c:\program files\Altiris\AClient\AClient.exe
c:\program files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\PANDA SOFTWARE\AVTC\PsCtrlS.exe
c:\program files\Panda Software\Panda Administrator 3\Scheduler\pavsched.exe
c:\program files\Panda Software\Panda Administrator 3\Pav_Agent\pagentwd.exe
c:\program files\Common Files\Panda Software\PavShld\pavprsrv.exe
c:\program files\PANDA SOFTWARE\AVTC\PsImSvc.exe
c:\windows\system32\wbem\unsecapp.exe
c:\program files\Panda Software\Panda Administrator 3\PavReport\PavReport.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Lavasoft\Ad-Aware\AAWTray.exe
c:\program files\Hewlett-Packard\Shared\hpqwmiex.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Internet Explorer\iexplore.exe
c:\program files\PANDA SOFTWARE\AVTC\PSIMMON.exe
.
**************************************************************************
.
Completion time: 2010-01-02 13:03:20 - machine was rebooted
ComboFix-quarantined-files.txt 2010-01-02 19:03

Pre-Run: 130,393,313,280 bytes free
Post-Run: 130,448,388,096 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - B80EC592E0AB14CE21DCE84A07EB7E7B
Post #7
Hi,

Do you use this computer to connect to your business via a proxy server/

Are there company policies set?

do you recognize this > ev journal server?

Please do the following:

Using Internet Explorer or Firefox, visit Kaspersky On-line Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.
2. To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan.
3. Click Run at the Security prompt.
The program will then begin downloading and installing and will also update the database.
Please be patient as this can take quite a long time to download.
  • Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View scan report at the bottom.

    [external image: Posted Image]
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
Post #8
Here's the output from running Kaspersky Online Scanner 7

What should I do?

K A S P E R S K Y

——————————————————————————–
KASPERSKY ONLINE SCANNER 7.0: scan report
Saturday, January 2, 2010
Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Saturday, January 02, 2010 21:16:24
Records in database: 3382259
——————————————————————————–

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\
Q:\

Scan statistics:
Objects scanned: 85343
Threats found: 2
Infected objects found: 2
Suspicious objects found: 0
Scan duration: 01:47:40


File name / Threat / Threats count
C:\Documents and Settings\kruthe\Application Data\Sun\Java\Deployment\cache\6.0\14\691ff90e-7d0f4e00 Infected: Trojan-Downloader.Java.Agent.af 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\iaStor.sys.vir Infected: Rootkit.Win32.TDSS.y 1

Selected area has been scanned.
Post #9
Hi,

Just some housekeeping to do now,

The item Kaspersky found is in your Java caxhe which we will clean up now, the other item is in quarantine, which will delete when we clean up combofix.



Please do the following:


[external image: Posted Image]
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.

  • Download the latest version of Java Runtime Environment (JRE) 6 and save it to your desktop.
  • Scroll down to where it says "Java SE Runtime Environment (JRE) 6 Update 17. The Java SE Runtime Environment (JRE) allows end-users to run Java applications."
  • Click the "Download" button to the right.
  • Select the Windows platform from the dropdown menu.
  • Read the License Agreement and then check the box that says: " I agree to the Java SE Runtime Environment 6 with JavaFX License Agreement". Click on Continue.The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Now go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java™ 6) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u17-windows-i586-p.exe to install the newest version.
  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH CheckedApplications and AppletsTrace and Log Files
  • Click OK on Delete Temporary Files Window

    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.


NEXT


Follow these steps to uninstall Combofix

  • Click START then RUN
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

[external image: Posted Image]




NEXT

Now to remove the rest of the tools that we have used in fixing your machine:
  • Make sure you have an Internet Connection.
  • Download OTC to your desktop and run it
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    Then consider a password keeper, to keep all your passwords safe.
  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  • ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.


    WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox, IE and chrome.

  • Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
    secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
    blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
    Here

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
    Think Prevention.
    PC Safety and Security–What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.
Post #10
refreshed Jave as you prescribed. Ran OTC with the reboot. thanks so much for walking me through all the steps. would you rate chrome even higher than ff?
Post #12
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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