Once again my computer is going crazy tried everything i know to remedy this situation and this time any type of virus protection i try to use isn't allowed to run and this problem also blocks my internet connection but at the moment i might not be able to get back online till the new year so if possible can the issue i am being faced with can it wait till then as i have no other access to a computer or internet till that said time.
And to be quite honest it can be quite a pain so at the moment i have turned off the automatic clock update function as this seems to have no effect at all and not sure if my computer has been infected with this koobface virus from facebook tried using spybot search and destroy and as yet nothing is happening.
Thanks in advance just so as you know i have very little experience with xp and its applications.
My knowledge of computers is more experienced in the old basic system as we know isn't of much use today.
My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. Logs can take a while to research, so please be patient and I'd be grateful if you would note the following:
I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
The fixes are specific to your problem and should only be used for the issues on this machine.
Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
It's often worth reading through these instructions and printing them for ease of reference.
If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
Please reply to this thread. Do not start a new topic.
I'm going to need some logs in order to know anything.
Download the GMER Rootkit Scanner. Unzip it to your Desktop.
Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while the scan is being performed. Do not use your computer for anything else during the scan.
Double-click gmer.exe. The program will begin to run.
**Caution**
These types of scans can produce false positives. Do NOT take any action on any "<— ROOKIT"entries unless advised!
If possible rootkit activity is found, you will be asked if you would like to perform a full scan.
Click NO
In the right panel, you will see a bunch of boxes that have been checked … leave everything checked and ensure the Show all box is un-checked.
Now click the Scan button. Once the scan is complete, you may receive another notice about rootkit activity.
Click OK.
GMER will produce a log. Click on the [Save..] button, and in the File name area, type in "GMER.txt"
Save it where you can easily find it, such as your desktop.
If you do not receive notice about possible rootkit activity remain on the Rootkit/Malware tab & make sure the 'Show All' button is unticked.
Click the Scan button and let the program do its work. GMER will produce a log. Click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
Save it where you can easily find it, such as your desktop
Download OTL to your desktop.
Double click on OTL.exe to run it. Make sure all other windows are closed and to let it run uninterrupted.
When the window appears, underneath Output at the top change it to Minimal Output
Check the boxes beside LOP Check and Purity Check.
Copy and paste the following bold text in to the window Under the Custom Scan box
Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply. You may need two posts to fit them all in.
