SweetTech
Launch Notepad, and copy/paste everything in the codebox below into the new document. Go up to "File Save As" and click the drop-down box to change the "Save As Type" to "All Files" and save it to your desktop as runme.bat.
Infected Outlook Express
The ESET log indicates that there are infected emails in the Inbox and in the New Folder Need to clean up folder in Outlook Express.
Please delete the emails in your Inbox folder - keep only the emails that are of extreme importance. After you finish deleting the emails, please right click on the Deleted Items folder and click Empty 'Deleted Items' Folder.
Having removed all your unwanted Emails completely it is now wise to Compact all your remaining Emails. Compacting makes the size of the folders smaller by compacting the files contained within them. All the Emails are still readable and still intact just smaller.
To do this click from the top toolbar File / Folder / Compact All Folders
Java Outdated
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.
Earlier versions of Adobe Reader have known security flaws so it is recommended that you update your copy
Scanning with DDS
Please download DDS by sUBs from one of the following links and save it to your desktop.
[external image: Posted Image]
1. The logs that were produced after running DDS. (DDS.txt & Attach.txt)
2. The log that was produced after running the batch file.
It would be helpful if you could answer each question in the order asked, as well as numbering your answers.
Post the contents of the result.txt log in your next post.
@echo off FOR %%G IN ( "c:\program files\McAfee.com\Agent\bak\" "c:\windows\system32\bak\" ) DO ( attrib -r -h -s %%G rmdir /s /q %%G ) reg query "HKLM\system\currentcontrolset\services\atapi" /v imagepath > result.txt start result.txt del %0Locate runme.bat on your desktop, and double click it to run the fix. Post results.txt that it should create.
Infected Outlook Express
The ESET log indicates that there are infected emails in the Inbox and in the New Folder Need to clean up folder in Outlook Express.
Please delete the emails in your Inbox folder - keep only the emails that are of extreme importance. After you finish deleting the emails, please right click on the Deleted Items folder and click Empty 'Deleted Items' Folder.
Having removed all your unwanted Emails completely it is now wise to Compact all your remaining Emails. Compacting makes the size of the folders smaller by compacting the files contained within them. All the Emails are still readable and still intact just smaller.
To do this click from the top toolbar File / Folder / Compact All Folders
Java Outdated
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.
- Download the latest version of Java Runtime Environment (JRE) 6 and save it to your desktop.
- Scroll down to where it says "Java SE Runtime Environment (JRE) 6 Update 17. The Java SE Runtime Environment (JRE) allows end-users to run Java applications."
- Click the "Download" button to the right.
- Select the Windows platform from the drop-down menu.
- Read the License Agreement and then check the box that says: " I agree to the Java SE Runtime Environment 6 with JavaFX License Agreement". Click on Continue.The page will refresh.
- Click on the link to download Windows Offline Installation and save the file to your desktop.
- Close any programs you may have running - especially your web browser.
- Now go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
- Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java™ 6) in the name.
- Click the Remove or Change/Remove button.
- Repeat as many times as necessary to remove each Java version.
- Reboot your computer once all Java components are removed.
- Then from your desktop double-click on jre-6u17-windows-i586-p.exe to install the newest version.
- After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
- On the General tab, under Temporary Internet Files, click the Settings button.
- Next, click on the Delete Files button
- There are two options in the window to clear the cache - Leave BOTH CheckedApplications and AppletsTrace and Log Files
- Click OK on Delete Temporary Files Window
Note: This deletes ALL the Downloaded Applications and Applets from the CACHE. - Click OK to leave the Temporary Files Window
- Click OK to leave the Java Control Panel.
Earlier versions of Adobe Reader have known security flaws so it is recommended that you update your copy
- Go to Start > Control Panel > Add/Remove Programs
- Remove ALL instances of Adobe Reader
- Re-boot your computer as required.
- Once ALL versions of Adobe Reader have been uninstalled, visit: <> and download the latest version of Adobe Reader
Scanning with DDS
Please download DDS by sUBs from one of the following links and save it to your desktop.
[external image: Posted Image]
- DDS.scr
- DDS.pif
- Disable any script blocking protection (How to Disable your Security Programs)
- Double click DDS icon to run the tool (may take up to 3 minutes to run)
- When done, DDS.txt will open.
- After a few moments, attach.txt will open in a second window.
- Save both reports to your desktop.
- Post the contents of the DDS.txt report in your next reply
- Attach the Attach.txt report to your post by doing the following:
- Under the reply panel is the Attachments Panel
- Browse for the attachment file you want to upload, then click the green Upload button
- Once it has uploaded, click the Manage Current Attachments drop down box
- Click on [external image: Posted Image] to insert the attachment into your post
1. The logs that were produced after running DDS. (DDS.txt & Attach.txt)
2. The log that was produced after running the batch file.
It would be helpful if you could answer each question in the order asked, as well as numbering your answers.
Post the contents of the result.txt log in your next post.