Spyware / Malware / Virus Removal

[Resolved] "Your System is Infected" Desktop Background

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jaya597 Topic Starter

Post #1November 29, 2009, 8:31 PM UTC last edited November 29, 2009, 11:42 PM UTC

Hi.

I have the same problem that someone posted earlier in a closed thread so I'm just going to tailor their description:

——–
Last night, a notification came up on my computer saying that my computer was infected and to turn on my antivirus software. My wallpaper was suddenly changed to a blue background with a black rectangle placed in the middle of the screen. Inside the black rectangle there are the words 'Your system is infected!' in a bold capital red font, and then the words 'System has been stopped due to a serious malfunction. Spy ware activity has been detected. It is recommeded to use spyware removal tool to prevent data loss. Do not use the computer before all spy ware removed.' in a smaller non capital white font. And yes, 'Recommeded' is spelt like that on the desktop.

When i switch my computer off, during the shutdown procedure my normal wallpaper flashes up for a minuite or two, however i cannot change it when i try (either through graphics properties, control panel or when i try to right click on a image and 'Set as Desktop background' i cannot click the button.) When i go into display on my Control Panel and click on the tab 'Desktop' it says that my current desktop background is a internet explorer file named: 'critical_warning'. And i cannot change it as it will not allow me to click on any of the other desktop backgrounds such as 'Windows XP'.

When i click Ctrl+Alt+Delete to bring up Windows Task Manager i received a phony looking message entitled 'WARNING' stating that: 'Application cannot be executed. The file is infected. Please activate your anti virus software.' - That message also appears to be layered across a more legit looking message that disappears after a second or so that states something like 'Windows Task Manager has been disabled by your administrator'. And just for the record, i am the computer admin and i have not done anything to the Windows Task Manager to cause this.

Sometimes, I get pop up's on my screen in the middle such as one that is entitled 'WARNING' and states: 'Attention! System detected a potential hazard (TrojanSPM/LX and/or worm. win32.netsky) on your computer that may infect executable files. You private information and PC safety is at risk. To get rid of unwanted spyware and keep your computer safe you need to update your current security software. Click OK to download official intrusion detection system (IDS software). I also have a little circle with a white cross on my task bar that every now and then pops up with a little gray warning information bubble warning me of the virus.
—————

I followed the instructions on that post and ran exehelper, DDS, and GMER.

Here are the logs:

exehelper log

exeHelper by Raktor
Build 20091122
Run at 13:20:46 on 11/29/09
Now searching…
Checking for numerical processes…
Checking for sysguard processes…
Checking for bad processes…
Checking for bad files…
Checking for bad registry entries…
Resetting filetype association for .exe
Resetting filetype association for .com
Resetting userinit and shell values…
Resetting policies…
–Finished–

After running the exehelper and DDS scans, the "Your system is infected" background is gone and is now replaced with a blue background, that I cannot change.

Can anyone help me get rid of this? Thanks!

Attachments:

📎gmer.txt.zip
📎Attach.txt.zip
[attachment removed: DDS.txt.zip]

CatByte

Post #2November 29, 2009, 9:26 PM UTC

Hi,

Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

Double click on ComboFix.exe & follow the prompts.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

jaya597

Post #3November 29, 2009, 11:11 PM UTC

Here is the log I received after using Combo Fix. Thanks.

Attachments:

[attachment removed: ComboFix.txt.zip]

CatByte

Post #4November 30, 2009, 3:11 AM UTC

Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".

Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')

http://forums.whatthetech.com/Your_System_Infected_Desktop_Background_t108569.html&view=findpost&p=614289#entry614289

Collect::
c:\program files\Common Files\ylar.db
c:\program files\Common Files\ymuz.dat
c:\program files\Common Files\hujoryr.com
c:\program files\Common Files\suvicovuw.pif
c:\program files\Common Files\ixovusodi.dll

File::
c:\windows\system32\AVR10.exe

DDS::
mSearch Bar = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sb/verizon/*http://www.yahoo.com/search/ie.html
Trusted Zone: musicmatch.com\online

FireFox::
FF - ProfilePath - c:\documents and settings\Jaya\Application Data\Mozilla\Firefox\Profiles\5wdunegr.default\
FF - HiddenExtension: XUL Cache: {83FE30AD-36BF-4EC7-9C7E-74EF15AD35F5} - c:\documents and settings\Jaya\Local Settings\Application Data\{83FE30AD-36BF-4EC7-9C7E-74EF15AD35F5}

Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"

Here's how to do that:

1.Click File;
2.Click Save As… Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save …

[external image: Posted Image]

Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
When finished, it shall produce a log for you.
Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.

**Note**
When CF finishes running, the ComboFix log will open along with a message box–do not be alarmed. With the above script, ComboFix will capture files to submit for analysis.

Ensure you are connected to the internet and click OK on the message box.

NEXT

Please download Malwarebytes' Anti-Malware

Double Click mbam-setup.exe to install the application.
Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish, so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected. <– very important
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

NEXT

Run an on-line scan with Kaspersky

Using Internet Explorer or Firefox, visit Kaspersky On-line Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.
2. To optimize scanning time and produce a more sensible report for review:

Close any open programs
Turn off the real time scanner of any existing antivirus program while performing the online scan

3. Click Run at the Security prompt.
The program will then begin downloading and installing and will also update the database.
Please be patient as this can take several minutes.

Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
Click View scan report at the bottom.

[external image: Posted Image]
Click the Save as Text button to save the file to your desktop so that you may post it in your next reply

In your next reply please include

ComboFix.Log
MBAM Log
Kaspersky report

jaya597

Post #5December 1, 2009, 6:02 AM UTC

Here are the logs. Thanks for all your help so far. My computer seems to be rid of the virus/malware.

ComboFix Log

ComboFix 09-11-29.02 - Jaya 11/30/2009 15:28.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.502.171 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Jaya\Desktop\CFScript.txt
AV: Norton 360 *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
* Created a new restore point

FILE ::
"c:\windows\system32\AVR10.exe"

file zipped: c:\program files\Common Files\hujoryr.com
file zipped: c:\program files\Common Files\ixovusodi.dll
file zipped: c:\program files\Common Files\suvicovuw.pif
file zipped: c:\program files\Common Files\ylar.db
file zipped: c:\program files\Common Files\ymuz.dat
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Jaya\Local Settings\Application Data\{83FE30AD-36BF-4EC7-9C7E-74EF15AD35F5}
c:\documents and settings\Jaya\Local Settings\Application Data\{83FE30AD-36BF-4EC7-9C7E-74EF15AD35F5}\chrome.manifest
c:\documents and settings\Jaya\Local Settings\Application Data\{83FE30AD-36BF-4EC7-9C7E-74EF15AD35F5}\chrome\content\_cfg.js
c:\documents and settings\Jaya\Local Settings\Application Data\{83FE30AD-36BF-4EC7-9C7E-74EF15AD35F5}\chrome\content\c.js
c:\documents and settings\Jaya\Local Settings\Application Data\{83FE30AD-36BF-4EC7-9C7E-74EF15AD35F5}\chrome\content\overlay.xul
c:\documents and settings\Jaya\Local Settings\Application Data\{83FE30AD-36BF-4EC7-9C7E-74EF15AD35F5}\install.rdf
c:\program files\Common Files\hujoryr.com
c:\program files\Common Files\ixovusodi.dll
c:\program files\Common Files\suvicovuw.pif
c:\program files\Common Files\ylar.db
c:\program files\Common Files\ymuz.dat
c:\windows\system32\AVR10.exe

.
((((((((((((((((((((((((( Files Created from 2009-10-28 to 2009-11-30 )))))))))))))))))))))))))))))))
.

2009-11-30 20:09 . 2009-08-25 08:00 84912 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20091130.004\NAVENG.SYS
2009-11-30 20:09 . 2009-08-25 08:00 177520 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20091130.004\NAVENG32.DLL
2009-11-30 20:09 . 2009-08-25 08:00 1647984 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20091130.004\NAVEX32A.DLL
2009-11-30 20:09 . 2009-08-25 08:00 1323568 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20091130.004\NAVEX15.SYS
2009-11-30 20:09 . 2009-09-22 08:00 259440 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20091130.004\ECMSVR32.DLL
2009-11-30 20:09 . 2009-09-15 08:00 2747952 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20091130.004\CCERASER.DLL
2009-11-30 20:09 . 2009-08-26 08:00 371248 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20091130.004\EECTRL.SYS
2009-11-30 20:09 . 2009-08-26 08:00 102448 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20091130.004\ERASER.SYS
2009-11-30 19:57 . 2009-08-22 08:26 165240 —-a-r- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll
2009-11-28 23:26 . 2009-11-28 23:46 ——– d—–w- c:\documents and settings\Jaya\Application Data\BitZipper
2009-11-28 22:52 . 2009-11-28 22:52 8854 —-a-r- c:\documents and settings\Jaya\Application Data\Microsoft\Installer\{9559F7CA-5E34-4237-A2D9-D856464AD727}\Uninstall_Project64__9559F7CA5E344237A2D9D856464AD727.exe
2009-11-28 22:52 . 2009-11-28 22:52 40960 —-a-r- c:\documents and settings\Jaya\Application Data\Microsoft\Installer\{9559F7CA-5E34-4237-A2D9-D856464AD727}\NewShortcut1_9559F7CA5E344237A2D9D856464AD727.exe
2009-11-28 22:52 . 2009-11-28 22:52 40960 —-a-r- c:\documents and settings\Jaya\Application Data\Microsoft\Installer\{9559F7CA-5E34-4237-A2D9-D856464AD727}\ARPPRODUCTICON.exe
2009-11-28 18:25 . 2009-11-28 18:25 402952 —-a-w- c:\documents and settings\Jaya\Application Data\Real\RealPlayer\setup\AU_setup11.exe
2009-11-28 14:05 . 2009-11-28 14:27 63 —-a-w- c:\documents and settings\Jaya\jagex_runescape_preferences2.dat
2009-11-28 14:03 . 2009-11-28 14:30 38 —-a-w- c:\documents and settings\Jaya\jagex_runescape_preferences.dat
2009-11-28 14:03 . 2009-11-28 14:03 ——– d—–w- c:\windows\.jagex_cache_32
2009-11-15 22:03 . 2008-12-20 00:08 27784 —-a-w- c:\windows\system32\drivers\point32.sys
2009-11-15 22:02 . 2009-11-15 22:03 ——– d—–w- c:\program files\Microsoft IntelliPoint
2009-11-12 22:02 . 2009-10-28 22:37 811896 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091111.001\Scxpx86.dll
2009-11-12 22:02 . 2009-10-28 22:37 329592 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091111.001\IDSXpx86.sys
2009-11-12 22:02 . 2009-10-28 22:37 488312 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091111.001\IDSxpx86.dll
2009-11-12 22:02 . 2009-10-28 22:37 343088 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091111.001\IDSvix86.sys
2009-11-12 22:02 . 2009-10-28 22:37 466992 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091111.001\IDSviA64.sys
2009-11-12 00:05 . 2009-11-12 00:05 187592 —-a-w- c:\documents and settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat
2009-11-11 22:51 . 2009-10-28 22:37 811896 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091107.001\Scxpx86.dll
2009-11-11 22:51 . 2009-10-28 22:37 343088 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091107.001\IDSvix86.sys
2009-11-11 22:51 . 2009-10-28 22:37 329592 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091107.001\IDSXpx86.sys
2009-11-11 22:51 . 2009-10-28 22:37 488312 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091107.001\IDSxpx86.dll
2009-11-11 22:51 . 2009-10-28 22:37 466992 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091107.001\IDSviA64.sys
2009-11-11 22:21 . 2009-11-11 22:21 ——– d—–w- c:\documents and settings\Jaya\Local Settings\Application Data\Apple_Inc
2009-11-11 17:36 . 2008-03-21 18:57 14640 ——w- c:\windows\system32\spmsgXP_2k3.dll
2009-11-11 17:31 . 2009-11-11 17:30 25512 —-a-w- c:\windows\system32\drivers\ggsemc.sys
2009-11-11 17:31 . 2009-11-11 17:30 13224 —-a-w- c:\windows\system32\drivers\ggflt.sys
2009-11-11 17:31 . 2009-11-11 17:30 1112288 —-a-w- c:\windows\system32\WdfCoInstaller01007.dll
2009-11-06 23:17 . 2009-10-28 22:37 811896 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091105.001\Scxpx86.dll
2009-11-06 23:17 . 2009-10-28 22:37 343088 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091105.001\IDSvix86.sys
2009-11-06 23:17 . 2009-10-28 22:37 329592 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091105.001\IDSXpx86.sys
2009-11-06 23:17 . 2009-10-28 22:37 488312 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091105.001\IDSxpx86.dll
2009-11-06 23:17 . 2009-10-28 22:37 466992 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091105.001\IDSviA64.sys

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(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-11-29 21:53 . 2008-12-27 18:52 ——– d—–w- c:\documents and settings\Jaya\Application Data\U3
2009-11-18 19:16 . 2009-09-09 23:21 74588 —ha-w- c:\windows\system32\mlfcache.dat
2009-11-18 19:05 . 2006-09-15 00:31 90272 —-a-w- c:\documents and settings\Jaya\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-11-11 17:36 . 2009-11-11 17:36 0 —ha-w- c:\windows\system32\drivers\Msft_Kernel_ggsemc_01007.Wdf
2009-11-11 17:36 . 2009-11-11 17:36 0 —ha-w- c:\windows\system32\drivers\MsftWdf_Kernel_01007_Coinstaller_Critical.Wdf
2009-10-28 22:37 . 2009-10-28 22:37 343088 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSvix86.sys
2009-10-28 22:37 . 2009-10-28 22:37 329592 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSXpx86.sys
2009-10-28 22:37 . 2009-10-28 22:37 811896 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\Scxpx86.dll
2009-10-28 22:37 . 2009-10-28 22:37 488312 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSxpx86.dll
2009-10-28 22:37 . 2009-10-28 22:37 466992 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\BinHub\IDSviA64.sys
2009-10-05 19:10 . 2009-11-28 01:33 83752 ——w- c:\documents and settings\All Users\Application Data\AOL OCP\AIM\Storage\All Users\SUDS_BBC2683C\CACHE\4469.2.4\ProgUpd.dll
2009-10-05 19:10 . 2009-11-28 01:33 172840 ——w- c:\documents and settings\All Users\Application Data\AOL OCP\AIM\Storage\All Users\SUDS_BBC2683C\CACHE\4469.2.4\setup.exe
2009-10-05 19:10 . 2009-11-28 01:33 36704 ——w- c:\documents and settings\All Users\Application Data\AOL OCP\AIM\Storage\All Users\SUDS_BBC2683C\CACHE\4469.2.4\postproc.exe
2009-10-05 19:10 . 2009-11-28 01:33 1025384 ——w- c:\documents and settings\All Users\Application Data\AOL OCP\AIM\Storage\All Users\SUDS_BBC2683C\CACHE\4469.2.4\gui.dll
2009-10-05 19:10 . 2009-11-28 01:33 95792 ——w- c:\documents and settings\All Users\Application Data\AOL OCP\AIM\Storage\All Users\SUDS_BBC2683C\CACHE\4469.2.4\AOLFirewallMgr.dll
2009-09-11 14:03 . 2005-08-16 08:18 136192 —-a-w- c:\windows\system32\msv1_0.dll
2009-09-10 20:10 . 2009-10-25 21:42 342576 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091021.001\IDSvix86.sys
2009-09-10 20:10 . 2009-10-25 21:42 329080 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091021.001\IDSXpx86.sys
2009-09-10 20:10 . 2009-10-25 21:42 732536 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091021.001\Scxpx86.dll
2009-09-10 20:10 . 2009-10-25 21:42 488312 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091021.001\IDSxpx86.dll
2009-09-10 20:10 . 2009-10-25 21:42 466480 —-a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091021.001\IDSviA64.sys
2009-09-09 21:42 . 2009-09-09 21:42 79144 —-a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.0.70\SetupAdmin.exe
2009-09-04 20:45 . 2005-08-16 08:18 58880 —-a-w- c:\windows\system32\msasn1.dll
2007-10-06 20:32 . 2007-10-06 20:32 454656 —-a-w- c:\program files\putty.exe
2007-02-17 00:50 . 2007-02-17 00:50 251 —-a-w- c:\program files\wt3d.ini
2006-11-22 00:30 . 2006-11-22 00:30 66048 —-a-w- c:\program files\MC
2009-03-29 19:50 . 2006-09-14 22:13 88 –sh–r- c:\windows\system32\B7B0E3F503.sys
2009-03-29 19:51 . 2006-09-14 22:13 3610 –sha-w- c:\windows\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((( SnapShot@2009-11-29_22.33.39 )))))))))))))))))))))))))))))))))))))))))
.
+ 2009-11-30 19:59 . 2009-11-30 19:59 16384 c:\windows\Temp\Perflib_Perfdata_954.dat
+ 2009-11-30 19:57 . 2009-11-30 19:57 16384 c:\windows\Temp\Perflib_Perfdata_92c.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2004-10-13 1694208]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-22 68856]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"UserFaultCheck"="c:\windows\system32\dumprep 0 -u" [X]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-10-15 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-10-15 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-10-15 114688]
"DMXLauncher"="c:\program files\Dell\Media Experience\DMXLauncher.exe" [2005-10-05 94208]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2004-12-13 58992]
"Norton Ghost 10.0"="c:\program files\Norton Ghost\Agent\GhostTray.exe" [2005-12-07 1537696]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 249856]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 81920]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2006-10-27 31016]
"MSKDetectorExe"="c:\program files\McAfee\SpamKiller\MSKDetct.exe" [2005-07-12 1117184]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-09-05 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-09-09 305440]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2009-01-07 1468296]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-11-28 198160]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" - c:\windows\system32\narrator.exe [2006-10-04 53760]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-9-23 29696]
Belkin Wireless USB Utility.lnk - c:\program files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe [2006-11-3 1585152]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2006-9-11 24576]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
Personal Coach.lnk - c:\program files\Broderbund\Mavis Beacon Teaches Typing 15\minimavis.exe [2006-9-14 2392064]
Service Manager.lnk - c:\program files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe [2005-5-3 81920]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"c:\\Program Files\\America Online 9.0\\waol.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0305020.00B\SymEFA.sys [8/31/2009 5:40 PM 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\N360\0305020.00B\BHDrvx86.sys [8/31/2009 5:40 PM 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0305020.00B\cchpx86.sys [8/31/2009 5:40 PM 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20091111.001\IDSXpx86.sys [11/12/2009 5:02 PM 329592]
R2 N360;Norton 360;c:\program files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe [8/31/2009 5:12 PM 117640]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [5/8/2007 5:05 PM 24652]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [8/26/2009 3:00 AM 102448]
S3 ggflt;SEMC USB Flash Driver Filter;c:\windows\system32\drivers\ggflt.sys [11/11/2009 12:31 PM 13224]
.
Contents of the 'Scheduled Tasks' folder

2009-11-29 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]

2009-11-15 c:\windows\Tasks\Microsoft_Hardware_Launch_IPoint_exe.job
- c:\program files\Microsoft IntelliPoint\ipoint.exe [2009-01-07 19:46]

2009-11-30 c:\windows\Tasks\User_Feed_Synchronization-{B7A883D7-4D9C-4012-B17E-56C4B66D0ECD}.job
- c:\windows\system32\msfeedssync.exe [2007-08-13 22:36]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.com/ig
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office12\EXCEL.EXE/3000
TCP: {5F6161E8-D1DA-4658-9E4E-7DE79F411908} = 195.62.37.19,24.29.103.15
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
FF - ProfilePath - c:\documents and settings\Jaya\Application Data\Mozilla\Firefox\Profiles\5wdunegr.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll
FF - plugin: c:\program files\Google\Picasa3\npPicasa3.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava11.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava12.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava13.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava14.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava32.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPOJI610.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

—- FIREFOX POLICIES —-
c:\program files\Mozilla Firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-11-30 15:44
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360\Engine\3.5.2.11\diMaster.dll\" /prefetch:1"
.
Completion time: 2009-11-30 15:58
ComboFix-quarantined-files.txt 2009-11-30 20:58
ComboFix2.txt 2009-11-29 23:13

Pre-Run: 13,917,167,616 bytes free
Post-Run: 13,871,468,544 bytes free

- - End Of File - - 6B5706C6A5ABD74E4739D7CF182FC2BE
Upload was successful

MBAM log

Malwarebytes' Anti-Malware 1.41
Database version: 3263
Windows 5.1.2600 Service Pack 2

11/30/2009 4:17:57 PM
mbam-log-2009-11-30 (16-17-57).txt

Scan type: Quick Scan
Objects scanned: 128163
Time elapsed: 6 minute(s), 24 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Kaspersky Report

——————————————————————————–
KASPERSKY ONLINE SCANNER 7.0: scan report
Tuesday, December 1, 2009
Operating system: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Monday, November 30, 2009 23:40:34
Records in database: 3316666
——————————————————————————–

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\

Scan statistics:
Objects scanned: 89322
Threats found: 1
Infected objects found: 4
Suspicious objects found: 0
Scan duration: 05:33:48

File name / Threat / Threats count
C:\Qoobox\Quarantine\C\WINDOWS\system32\winlogon86.exe.vir Infected: Packed.Win32.Krap.ah 1
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP809\A0171366.exe Infected: Packed.Win32.Krap.ah 1
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP809\A0171391.exe Infected: Packed.Win32.Krap.ah 1
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP809\A0172501.exe Infected: Packed.Win32.Krap.ah 1

Selected area has been scanned.

CatByte

Post #6December 1, 2009, 11:23 AM UTC

Please post a fresh DDS and Attach.txt and advise how your computer is running now and if there are any outstanding issues.

jaya597

Post #7December 3, 2009, 2:53 AM UTC

My computer is running the same way it did before there were any problems. It seems to be completely back to normal.

DDS Log

DDS (Ver_09-11-29.01) - NTFSx86
Run by [removed] at 21:29:20.73 on Wed 12/02/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.502.67 [GMT -5:00]

AV: Norton 360 *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
svchost.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Belkin\USB F5D7050\Wireless Utility\Belkinwcui.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Broderbund\Mavis Beacon Teaches Typing 15\minimavis.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Jaya\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.5.2.11\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.5.2.11\IPSBHO.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\mi1933~1\office12\GRA8E1~1.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.5.2.11\coIEPlg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
TB: {E67C74F4-A00A-4F2C-9FEC-FD9DC004A67F} - No File
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Norton Ghost 10.0] "c:\program files\norton ghost\agent\GhostTray.exe"
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [MSKDetectorExe] c:\program files\mcafee\spamkiller\MSKDetct.exe /uninstall
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\belkin~1.lnk - c:\program files\belkin\usb f5d7050\wireless utility\Belkinwcui.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\person~1.lnk - c:\program files\broderbund\mavis beacon teaches typing 15\minimavis.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk - c:\program files\microsoft sql server\80\tools\binn\sqlmangr.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\mi1933~1\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} - hxxp://dl.tvunetworks.com/TVUAx.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {A903E5AB-C67E-40FB-94F1-E1305982F6E0} - hxxp://www.ooxtv.com/livetv.ocx
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} - hxxp://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5088/mcfscan.cab
TCP: {5F6161E8-D1DA-4658-9E4E-7DE79F411908} = 195.62.37.19,24.29.103.15
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\mi1933~1\office12\GR99D3~1.DLL
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.5.2.11\CoIEPlg.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\mi1933~1\office12\GRA8E1~1.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\jayais~1\applic~1\mozilla\firefox\profiles\5wdunegr.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPOJI610.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

—- FIREFOX POLICIES —-
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0305020.00b\SymEFA.sys [2009-8-31 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0305020.00b\BHDrvx86.sys [2009-8-31 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0305020.00b\cchpx86.sys [2009-8-31 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20091111.001\IDSXpx86.sys [2009-11-12 329592]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2004-12-13 198256]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2004-12-13 165488]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-8-26 102448]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20091202.024\NAVENG.SYS [2009-12-2 84912]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20091202.024\NAVEX15.SYS [2009-12-2 1323568]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2004-12-13 79472]
S3 ggflt;SEMC USB Flash Driver Filter;c:\windows\system32\drivers\ggflt.sys [2009-11-11 13224]

=============== Created Last 30 ================

2009-11-30 21:08:51 0 d—–w- c:\docume~1\jayais~1\applic~1\Malwarebytes
2009-11-30 21:08:39 38224 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-11-30 21:08:37 19160 —-a-w- c:\windows\system32\drivers\mbam.sys
2009-11-30 21:08:37 0 d—–w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-11-30 21:08:36 0 d—–w- c:\program files\Malwarebytes' Anti-Malware
2009-11-29 22:13:32 0 d-sha-r- C:\cmdcons
2009-11-29 22:11:06 98816 —-a-w- c:\windows\sed.exe
2009-11-29 22:11:06 77312 —-a-w- c:\windows\MBR.exe
2009-11-29 22:11:06 260608 —-a-w- c:\windows\PEV.exe
2009-11-29 22:11:06 161792 —-a-w- c:\windows\SWREG.exe
2009-11-28 23:26:30 0 d—–w- c:\docume~1\jayais~1\applic~1\BitZipper
2009-11-28 14:05:01 63 —-a-w- c:\documents and settings\jaya\jagex_runescape_preferences2.dat
2009-11-28 14:03:53 38 —-a-w- c:\documents and settings\jaya\jagex_runescape_preferences.dat
2009-11-28 14:03:23 0 d—–w- c:\windows\.jagex_cache_32
2009-11-15 22:03:29 27784 —-a-w- c:\windows\system32\drivers\point32.sys
2009-11-15 22:02:48 0 d—–w- c:\program files\Microsoft IntelliPoint
2009-11-11 17:36:58 0 —ha-w- c:\windows\system32\drivers\Msft_Kernel_ggsemc_01007.Wdf
2009-11-11 17:36:55 0 —ha-w- c:\windows\system32\drivers\MsftWdf_Kernel_01007_Coinstaller_Critical.Wdf
2009-11-11 17:36:31 14640 ——w- c:\windows\system32\spmsgXP_2k3.dll
2009-11-11 17:31:41 25512 —-a-w- c:\windows\system32\drivers\ggsemc.sys
2009-11-11 17:31:41 13224 —-a-w- c:\windows\system32\drivers\ggflt.sys
2009-11-11 17:31:41 1112288 —-a-w- c:\windows\system32\WdfCoInstaller01007.dll

==================== Find3M ====================

2009-11-18 19:16:55 74588 —ha-w- c:\windows\system32\mlfcache.dat
2009-10-21 04:08:54 3598336 ——w- c:\windows\system32\dllcache\mshtml.dll
2009-09-11 14:03:37 136192 —-a-w- c:\windows\system32\msv1_0.dll
2009-09-11 14:03:37 136192 ——w- c:\windows\system32\dllcache\msv1_0.dll
2009-09-04 20:45:26 58880 —-a-w- c:\windows\system32\msasn1.dll
2009-09-04 20:45:26 58880 ——w- c:\windows\system32\dllcache\msasn1.dll
2007-10-06 20:32:30 454656 —-a-w- c:\program files\putty.exe
2007-02-17 00:50:23 251 —-a-w- c:\program files\wt3d.ini
2006-11-22 00:30:06 66048 —-a-w- c:\program files\MC
2009-03-29 19:50:56 88 –sh–r- c:\windows\system32\B7B0E3F503.sys
2009-03-29 19:51:05 3610 –sha-w- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 21:31:10.62 ===============

Attach Log

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-11-29.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 9/13/2006 10:34:40 PM
System Uptime: 12/2/2009 4:44:51 PM (5 hours ago)

Motherboard: Dell Inc. | | 0WJ770
Processor: Intel® Pentium® 4 CPU 3.00GHz | Microprocessor | 2992/800mhz
Processor: Intel® Pentium® 4 CPU 3.00GHz | Microprocessor | 2992/800mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 51 GiB total, 12.786 GiB free.
D: is FIXED (NTFS) - 19 GiB total, 18.535 GiB free.
E: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP775: 8/31/2009 9:02:17 AM - System Checkpoint
RP776: 9/1/2009 9:47:23 PM - Software Distribution Service 3.0
RP777: 9/5/2009 1:17:50 PM - System Checkpoint
RP778: 9/9/2009 8:24:53 PM - Software Distribution Service 3.0
RP779: 9/11/2009 6:02:49 PM - System Checkpoint
RP780: 9/13/2009 12:49:58 PM - System Checkpoint
RP781: 9/16/2009 9:41:23 PM - System Checkpoint
RP782: 9/19/2009 1:07:16 PM - System Checkpoint
RP783: 9/20/2009 10:03:29 PM - System Checkpoint
RP784: 9/27/2009 5:51:55 PM - System Checkpoint
RP785: 9/29/2009 5:18:09 PM - System Checkpoint
RP786: 10/2/2009 4:34:54 PM - System Checkpoint
RP787: 10/5/2009 4:09:05 PM - System Checkpoint
RP788: 10/7/2009 5:47:25 PM - System Checkpoint
RP789: 10/9/2009 8:45:59 PM - System Checkpoint
RP790: 10/12/2009 10:01:14 AM - System Checkpoint
RP791: 10/15/2009 9:46:22 AM - Software Distribution Service 3.0
RP792: 10/17/2009 1:32:57 PM - System Checkpoint
RP793: 10/18/2009 2:38:01 PM - System Checkpoint
RP794: 10/25/2009 8:39:34 PM - System Checkpoint
RP795: 10/28/2009 4:15:37 PM - System Checkpoint
RP796: 10/31/2009 4:19:07 PM - System Checkpoint
RP797: 11/5/2009 3:35:30 PM - System Checkpoint
RP798: 11/6/2009 7:58:11 PM - System Checkpoint
RP799: 11/7/2009 12:17:08 AM - Software Distribution Service 3.0
RP800: 11/8/2009 9:27:44 PM - System Checkpoint
RP801: 11/9/2009 10:50:06 PM - System Checkpoint
RP802: 11/10/2009 10:09:15 PM - Software Distribution Service 3.0
RP803: 11/11/2009 12:31:13 PM - Installed Emma Device Driver(s)
RP804: 11/11/2009 12:36:31 PM - Installed Windows XP Wdf01007.
RP805: 11/23/2009 5:53:39 PM - System Checkpoint
RP806: 11/24/2009 5:55:44 PM - Software Distribution Service 3.0
RP807: 11/26/2009 2:10:55 PM - System Checkpoint
RP808: 11/27/2009 4:13:00 PM - System Checkpoint
RP809: 11/28/2009 5:52:27 PM - Installed Project64 1.6
RP810: 11/30/2009 3:25:24 PM - ComboFix created restore point

==== Installed Programs ======================

Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Reader 7.0.9
Adobe Shockwave Player 11
AIM 6
Any Video Converter 2.7.1
AOL Coach Version 1.0(Build:20040229.1 en)
AOL Connectivity Services
AOL Uninstaller (Choose which Products to Remove)
AOLIcon
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft PhotoImpression
Belkin Wireless USB Utility
Bonjour
Conexant D850 56K V.9x DFVc Modem
Corel Photo Album 6
Critical Update for Windows Media Player 11 (KB959772)
Dell CinePlayer
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Game Console
Dell Support Center (Support Software)
Dell System Restore
DellSupport
Digital Content Portal
Digital Line Detect
Documentation & Support Launcher
EarthLink setup files
EducateU
ELIcon
ESPNMotion
Games, Music, & Photos Launcher
GemMaster Mystic
Get High Speed Internet!
Google Talk (remove only)
Google Toolbar for Internet Explorer
High Definition Audio Driver Package - KB835221
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB888795)
Hotfix for Windows XP (KB891593)
Hotfix for Windows XP (KB895961)
Hotfix for Windows XP (KB896256)
Hotfix for Windows XP (KB899337)
Hotfix for Windows XP (KB899510)
Hotfix for Windows XP (KB902841)
Hotfix for Windows XP (KB906569)
Hotfix for Windows XP (KB908673)
Hotfix for Windows XP (KB912024)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Index Card Application version 2.1
Intel® Graphics Media Accelerator Driver
Intel® PRO Network Connections Drivers
Intel® PROSet for Wired Connections
Internet Service Offers Launcher
iPhone Configuration Utility
iTunes
J2SE Runtime Environment 5.0 Update 6
Learn2 Player (Uninstall Only)
LiveReg (Symantec Corporation)
LiveUpdate 2.6 (Symantec Corporation)
Malwarebytes' Anti-Malware
MathType 6
Mavis Beacon Teaches Typing 15
MCU
Microsoft .NET Framework 1.0 Hotfix (KB887998)
Microsoft .NET Framework 1.0 Hotfix (KB930494)
Microsoft .NET Framework 1.0 Hotfix (KB953295)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft IntelliPoint 6.3
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft National Language Support Downlevel APIs
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook 2003 with Business Contact Manager Update
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Office XP Professional with FrontPage
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Software Update for Web Folders (English) 12
Microsoft SQL Server Desktop Engine (MICROSOFTSMLBIZ)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Modem Helper
Mozilla Firefox (3.5.5)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6 Service Pack 2 (KB973686)
Musicmatch® Jukebox
NetWaiting
NetZeroInstallers
Norton 360
Norton Ghost 10.0
Otto
Picasa 3
Project64 1.6
QuickTime
Search Settings 1.2
SearchAssist
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931768)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933566)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937143)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958470)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971032)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Sonic Activation Module
Sonic Encoders
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Media Player 10 (KB910393)
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB912945)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB925720)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update Rollup 2 for Windows XP Media Center Edition 2005
URL Assistant
Verizon Online
Viewpoint Manager (Remove Only)
Viewpoint Media Player
WebFldrs XP
WildTangent Web Driver
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 10 Hotfix - KB895316
Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
Windows Media Player 11
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB889673
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890927
Windows XP Hotfix - KB891781
Windows XP Media Center Edition 2005 KB908246
Windows XP Media Center Edition 2005 KB925766
Windows XP Media Center Edition 2005 KB973768

==== Event Viewer Messages From Past Week ========

11/30/2009 9:15:07 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.
11/29/2009 12:53:18 PM, error: System Error [1003] - Error code 10000050, parameter1 f8f8f000, parameter2 00000000, parameter3 a79f1ba9, parameter4 00000000.
11/28/2009 12:12:20 PM, error: MRxSmb [8003] - The master browser has received a server announcement from the computer POWPOW that believes that it is the master browser for the domain on transport NetBT_Tcpip_{8CD1AA92-0EAF-4CAE-88. The master browser is stopping or an election is being forced.
11/27/2009 3:32:09 PM, error: Dhcp [1002] - The IP address lease 192.168.1.2 for the Network Card with network address 001150B319C5 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).
11/25/2009 7:23:30 PM, error: ipnathlp [32003] - The Network Address Translator (NAT) was unable to request an operation of the kernel-mode translation module. This may indicate misconfiguration, insufficient resources, or an internal error. The data is the error code.

==== End Of File ===========================

CatByte

Post #8December 3, 2009, 3:44 AM UTC

Your logs are clean,

we just have some housekeeping to do now.

Please do the following:

Visit ADOBEand download the latest version of Acrobat Reader (version 9.2)
Having the latest updates ensures there are no security vulnerabilities in your system.

NEXT

[external image: Posted Image]
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.

Download the latest version of Java Runtime Environment (JRE) 6 and save it to your desktop.
Scroll down to where it says "Java SE Runtime Environment (JRE) 6 Update 17. The Java SE Runtime Environment (JRE) allows end-users to run Java applications."
Click the "Download" button to the right.
Select the Windows platform from the dropdown menu.
Read the License Agreement and then check the box that says: " I agree to the Java SE Runtime Environment 6 with JavaFX License Agreement". Click on Continue.The page will refresh.
Click on the link to download Windows Offline Installation and save the file to your desktop.
Close any programs you may have running - especially your web browser.

Now go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
Check (highlight) any item with Java Runtime Environment (JRE or J2SE or Java™ 6) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java version.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u17-windows-i586-p.exe to install the newest version.

After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
- On the General tab, under Temporary Internet Files, click the Settings button.
- Next, click on the Delete Files button
- There are two options in the window to clear the cache - Leave BOTH CheckedApplications and AppletsTrace and Log Files
Click OK on Delete Temporary Files Window

Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
Click OK to leave the Temporary Files Window
Click OK to leave the Java Control Panel.

NEXT

Follow these steps to uninstall Combofix

Click START then RUN
Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

[external image: Posted Image]

NEXT

Now to remove the rest of the tools that we have used in fixing your machine:

Make sure you have an Internet Connection.
Download OTC to your desktop and run it
A list of tool components used in the Cleanup of malware will be downloaded.
If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
Click Yes to begin the Cleanup process and remove these components, including this application.
You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

NEXT

Below I have included a number of recommendations for how to protect your computer against malware infections.

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them
Then consider a password keeper, to keep all your passwords safe.
Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.
SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.
SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.
Make Internet Explorer more secure
- Click Start > Run
- Type Inetcpl.cpl & click OK
- Click on the Security tab
- Click Reset all zones to default level
- Make sure the Internet Zone is selected & Click Custom level
- In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
- Next Click OK, then Apply button and then OK to exit the Internet Properties page.
ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
- Green to go
- Yellow for caution
- Red to stop
WOT has an addon available for both Firefox, IE and chrome.
For Firefox, I highly recommend this add-on to keep your PC even more secure.
- NoScript - for blocking ads and other potential website attacks
Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
Think Prevention.
PC Safety and Security–What Do I Need?.

**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.

Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

jaya597

Post #9December 6, 2009, 3:54 PM UTC

okay i will get to this soon because i have not been feeling well the last few days. Thank you for all your help.

CatByte

Post #10December 6, 2009, 4:11 PM UTC

Sorry to hear that, hope you get better soon. All the best ~CB

jaya597

Post #11December 7, 2009, 4:58 PM UTC

My computer is back to normal. Thank you so much for all your help. -Jaya

CatByte

Post #12December 7, 2009, 10:37 PM UTC

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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