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Spyware / Malware / Virus Removal

[Resolved] Secure Antivirus Pro & Infected Wallpaper

17 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hi Rickey35,

Looks good. The one Eset detection is more or less a false positive on file used by Dell, the others are files we have quarantined and will be removed when we remove the tools.

If no other problems, we can clean up our tools.

From your desktop, please delete
  • any notepads/logs that we created
  • GMER.exe
  • Gmer.zip

Next

Click the Start button, click Run. Copy and paste the following line into the run box and click OK
Combofix /uninstall


Open OTL then click the Clean Up button. You may get prompted by your firewall that OTL wants to contact the internet - allow this. A cleanup.txt will be downloaded, a message dialog will ask you if you want to proceed with the cleanup process, click Yes. This will do some clean up tasks and delete some of the tools you have downloaded plus itself.


I suugest you keep MBAM. Keep it updated and use it regularly.


Some Recommendations and prevention tips

You have an older version of Adobe Reader. You can download the current version HERE

You may want to consider Foxit Reader instead. It may be a bit lighter on resources.

Visit their support forum
Foxit Forum

In either case you should uninstall Adobe Reader 7.0 first. Be sure to move any PDF documents to another folder first though.


Basic security consists of 1 antivirus program, 1 resident antispyware program, 1 on demand antispyware program and a firewall. Add a resident antinspyware program and you will have the basics of a layered security system.

I suggest

Windows Defender

OR

Winpatrol



You should also use Spyware Blaster to help immunize your computer.

- SpywareBlaster will add a large list of programs and sites into your Internet Explorer
settings that will protect you from running and downloading known malicious programs.

OR

A guide to understanding and using the hosts file.

Learn how your Hosts file can protect you and how you can protect it.
Besides the Hosts file information, there are links to a very good updated hosts file, a host file manager. and some programs that can protect your hosts file.
HOSTS

Please read the info on disabling the DNS Client before installing a custom hosts file.


-Secure your Internet Explorer

From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.


- Keeping your Windows up-to-date is crucial to your computer's security. Please go to the Windows Update Site (using Internet Explorer) and download and install all critical updates on a regular basis

- Ensure that Automatic Update is turned on so you get all the latest patches.
Click start, control panel, click Security Center.


- Keep your antivirus program updated, as well as any other security programs you have.


-Check this site out to check for out of date programs
Secunia Personal Software Inspector (PSI) 1.0


-More tips and programs can be found HERE


- You may also want to read this article By Tony Klein
http://www.freedomlist.com/forum/viewtopic.php?t=22879

We will keep this thread open for a couple of days. Please post back if you have any problems or questions. Please post back when you have finished so this thread can be marked "Resolved".

Take care :adios:
Thank you so much for your time in helping me through this! I found your site thanks to Google, and I can't thank you enough for the effort you put in to walk me through this process. First time I've had this kind of virus on my pc, so I knew it was just a matter of time. I'll be changing my current security system from Norton to your suggestions. One quick question, after I download the set-up files for those other programs I assume I should unistall Norton before going through the process of setting up the other programs correct? Thanks again! Cheers Mark
Correct, I was just concerned that this Virus got through and figured that the other programs might be a step up from Norton. thanks again
Hi Rickey35,

There isn't an antivirus program that will detect or stop everything. We get infected logs with all the major antivirus programs represented.

If you wish to try something different after your Norton expires here's some free ones to consider. Use only one.

Avast
Help and support can be found here Avast Forum
AVG
Help and support can be found here AVG Forum
Antivir PersonalEditionClassic
Help and support can be found here Avira Personal Support Forum

Please note that none of the above have a firewall so you need to find a replacement for the Norton firewall also unless it's possible to just uninstall the antivirus portion. Sometimes they are tied together and it's better to just get a different one. You can find some free firewalls in this link.

Take care and you are more than welcome.
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