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[norma5000]

When I try tp print from Word, it acts like it's printing (stylus goes back and forth), it sounds like its printing, it spits the page out - but the page is empty. I can print documents from excel - no problem, even a test page from the printer came out perfect - just not Word - please help!

[Doug]

Go-to Word - File(in the upper command bar) - printer setup Make sure you have the correct printer selected as default Check - Setup - Select - Normal Select - Advanced(tab) look at the options for quality and ink volume to assure that the printer is even being instructed to use ink. Make sure that printer is not set to "Print to file" (which would simply save a copy of the document) And that it is selecting the paper-tray and paper that you wish to use. Depending upon the Printer you use, there may be other options accessible via *Properties *Options For instance, I've seen some printers for which you can select "white" font. If your document is set to "white" font, no ink will be used for the "font". (This setting would be used if you selected a colored background and wished the Text to appear as white) Check in - Word - Format - Font - Font Color ---- should be set to Automatic(black) or the color of your choice.