I'll pass on your thanks to Dave... some from me as well.
Take a look at the Zbrush
forums for your file problem.
Please open OTL.exe and click the 'Cleanup!' button.
You can then remove all of the logs/programs we've used.
Your current version of Adobe Reader is out of date, and may contain security issues. Please uninstall the version you have now from
Add/Remove programs, and then download and install the latest
Adobe Reader.
Your version of Java is outdated.
Please download
JavaRa to your desktop and unzip it to its own folder
Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
Accept any prompts.
Open JavaRa.exe again and select Search For Updates.
Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.
Now
Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.
The easiest and safest way to do this is:
- Go to Start > Programs > Accessories > System Tools and click "System Restore".
- Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
- Then go to Start > Run and type: Cleanmgr
- Click "OK".
- Click the "More Options" Tab.
- Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
How to reduce your chances of infection in the future
Web Browsers
Internet Explorer does come pre-installed with all Windows machines - but this doesn't necessarily mean you have to use it! Because it is the most widely used browser, it is targeted by more malware writers, making you more susceptible to infection. There are many other free alternatives out there that offer better security, take one of these for a spin and see if it takes your fancy.
Mozilla Firefox
Google Chrome
Opera
WOT - Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
Green to go
Yellow for caution
Red to stop
WOT has an addon available for Firefox, Google Chrome and Internet Explorer.
If you would prefer to keep using Internet Explorer, follow these additional steps to make the browser more secure.
- From within Internet Explorer click on the Tools menu and then click on Options.
- Click once on the Security tab.
- Click once on the Internet icon so it becomes highlighted.
- Click once on the Custom Level button.
- Change the Download signed ActiveX controls to Prompt.
- Change the Download unsigned ActiveX controls to Disable.
- Change the Initialise and script ActiveX controls not marked as safe to Disable.
- Change the Installation of desktop items to Prompt.
- Change the Launching programs and files in an IFRAME to Prompt.
- Change the Navigate sub-frames across different domains to Prompt.
- When all these settings have been made, click on the OK button.
- If it prompts you as to whether or not you want to save the settings, press the Yes button.
Additional Security Measures
Keep your software up-to-date - You should be
manually performing updates of your software once a week to ensure that you are current with anti-virus definitions and patched for any security vulnerabilities. This does not just apply to your anti-virus/anti-malware software; malware authors rely on exploiting commonly used software such as Java and Adobe Reader, which need to be kept up to date as well.
Keep Windows up-to-date - Use Windows Update regularly to stay current with security patches and service packs.
MVPS Hosts File - This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
Firewalls - Without a firewall your computer is susceptible to being hacked and taken over. If you use the Windows Firewall you might think that's sufficient - but it only controls one way of the traffic (inbound). Simply using a Firewall in its default configuration can lower your risk greatly.
What Not To Do
The Perils of P2P File Sharing - Even if a P2P application is on the 'safe' list, malware can still be downloaded through infected files - executables, zip files and even MP3s. It is just not worth the risk.
Fake Security/Optimization Software - Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.
Additional Reading
How to prevent Malware - I strongly recommend that you read Miekiemoses' good advice
Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.
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Thank you so much for all of your hard work Raktor - and also thanks to Dave and any others that have helped out. It is great to see you guys work - I really thought there was no way out at one point!
I wondered if you good put me in the right direction for something - I have a file (.ztl (digital sculpture)) that will not open (although I have saved it many times before, for some reason from the last save it will not open) do you know of any way to fix a file like that? or anybody/place that could fix it?
Many thanks again 
