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[Closed] Adware & viruse


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2 replies to this topic

#1 D. Bush

D. Bush

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Posted 26 October 2009 - 03:20 PM

My computer is kicking me out when i log in under my name but not under others. It's telling me that the message is from windows. When I click on it, it's asking me do I want Stronghold to handle the problem, then it goes to asite where they are asking me to purchase Pay Solutions. I also need avery good virus protection,scan, the works.Please help me! Thank You...!!!!!! Also there is a red shield withan x.

Edited by D. Bush, 26 October 2009 - 03:41 PM.

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#2 chamber

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Posted 27 October 2009 - 03:38 AM

Hi,

Download ComboFix from one of these locations:

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link HERE

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


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Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


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Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt log in your next reply.

Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

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watch me and tremble, for I bring the purity of oblivion

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#3 chamber

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Posted 04 November 2009 - 06:27 AM

Due to inactivity this topic will be closed. If you need help please start a new thread.

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watch me and tremble, for I bring the purity of oblivion

Sudo apt-get me a sandwich!

Proud graduate of GeekU

If I have helped you, please consider a donation to help continue the fight against malware. Posted Image

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