Jump to content

Build Theme!
  • Infected?


Hey there! :wub: Looks like you're enjoying the discussion, but you're not signed up for an account. When you create an account, we remember exactly what you've read, so you always come right back where you left off. You also get notifications, here and via email, whenever new posts are made. You can like posts to share the love. :D Join 92780 other members! Anybody can ask, anybody can answer. Consistently helpful members may be invited to become staff. Here's how it works. Virus cleanup? Start here -> Malware Removal Forum.

Try What the Tech -- It's free!


[Closed] FireFox not completing page loads

  • This topic is locked This topic is locked
2 replies to this topic

#1 Ermine


    New Member

  • New Member
  • Pip
  • 1 posts

Posted 25 October 2009 - 06:16 PM

My wife's computer doesn't seem to finish downloading pages, she likes to use 'Tagged' and do online surveys but they take forever to down/upload. She is running AVG free plus Spyware Blaster and Win Patrol.
I have run Housecall, Malwarebytes' Anti-Malware, Glary Utilities, Spybot - Search & Destroy and AdAware. About all they could find was some cookies that I had them remove. I also uninstalled and reinstalled Fire Fox.
My computer is working fine so can't see it being in the router or internet connection, but what do I know.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:11:04 PM, on 10/25/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16915)
Boot mode: Normal

Running processes:
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.koower.com/
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - Global Startup: Microsoft Office.lnk = C:\Apps From Tom\Program Files\office\Office10\OSA.EXE
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Defragmentation-Service (DfSdkS) - mst software GmbH, Germany - C:\Apps From Tom\Program Files\Ashampoo HDD Control\Dfsdks.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

End of file - 3660 bytes

ROOTREPEAL © AD, 2007-2009
Scan Start Time: 2009/10/25 16:57
Program Version: Version
Windows Version: Windows XP SP3

Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xF42C1000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF97BF000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xF3B61000 Size: 49152 File Visible: No Signed: -
Status: -


DDS (Ver_09-06-26.01) - NTFSx86
Run by Bunny at 16:49:08.00 on Sun 10/25/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.254.51 [GMT -7:00]

AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\AVG\AVG9\avgui.exe
C:\Documents and Settings\Bunny\Desktop\DownLoads\dds.scr

============== Pseudo HJT Report ===============

mStart Page = hxxp://www.koower.com/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\apps from tom\program files\office\office10\OSA.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\bunny\applic~1\mozilla\firefox\profiles\0bg9anv6.default\
FF - prefs.js: browser.startup.homepage - hxxp://en-US.start2.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-10-18 333192]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-10-18 28424]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-10-18 360584]

=============== Created Last 30 ================

2009-10-18 19:42 <DIR> --d----- c:\program files\Trend Micro
2009-10-18 17:38 102,664 a------- c:\windows\system32\drivers\tmcomm.sys
2009-10-18 14:12 <DIR> --d----- c:\docume~1\bunny\applic~1\WinPatrol
2009-10-18 14:12 <DIR> --d----- c:\program files\BillP Studios
2009-10-18 09:54 <DIR> --d----- c:\program files\GameTop.com
2009-10-18 09:26 <DIR> --d-h--- C:\$AVG
2009-10-18 09:25 12,464 a------- c:\windows\system32\avgrsstx.dll
2009-10-18 09:25 360,584 a------- c:\windows\system32\drivers\avgtdix.sys
2009-10-18 09:25 333,192 a------- c:\windows\system32\drivers\avgldx86.sys
2009-10-18 09:25 <DIR> --d----- c:\windows\system32\drivers\Avg
2009-10-18 09:24 <DIR> --d----- c:\docume~1\alluse~1\applic~1\avg9
2009-10-10 13:51 <DIR> --d----- C:\Games
2009-10-10 06:52 <DIR> --d----- c:\docume~1\bunny\applic~1\Gold Casual Games
2009-10-10 06:52 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Gold Casual Games
2009-09-30 09:09 <DIR> --d----- c:\documents and settings\bunny\dwhelper

==================== Find3M ====================

2009-09-11 07:18 136,192 a------- c:\windows\system32\msv1_0.dll
2009-09-10 14:54 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-10 14:53 19,160 a------- c:\windows\system32\drivers\mbam.sys
2009-09-04 14:03 58,880 a------- c:\windows\system32\msasn1.dll
2009-08-29 00:36 832,512 a------- c:\windows\system32\wininet.dll
2009-08-29 00:36 78,336 a------- c:\windows\system32\ieencode.dll
2009-08-29 00:36 17,408 a------- c:\windows\system32\corpol.dll
2009-08-26 01:00 247,326 a------- c:\windows\system32\strmdll.dll
2009-08-11 08:58 411,368 a------- c:\windows\system32\deploytk.dll
2009-08-05 02:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-08-04 20:44 2,189,184 a------- c:\windows\system32\ntoskrnl.exe
2009-08-04 07:20 2,066,048 a------- c:\windows\system32\ntkrnlpa.exe

============= FINISH: 16:52:07.34 ===============

Attached Files

Edited by Ermine, 26 October 2009 - 06:40 AM.


Register to Remove

#2 Tomk


    Beguilement Monitor

  • Global Moderator
  • 20,346 posts

Posted 28 October 2009 - 02:04 PM

Hi Ermine,


My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. Logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

You appear to be running an old version of FireFox. Is there some reason you haven't chosen to update it?
Microsoft MVP 2010-2014

#3 Tomk


    Beguilement Monitor

  • Global Moderator
  • 20,346 posts

Posted 03 November 2009 - 11:13 AM

Due to inactivity this topic will be closed. If you need help please start a new thread.
Microsoft MVP 2010-2014

Related Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users