8 replies to this topic

[jameskris]

A friend brought me this computer and asked if I could help speed things up. I have run a Malawarebytes scan and found two adwares which have been fixed by Malawarebytes. Otherwise I can't find anything else that would be an infection or malware that would be slowing the computer down. I think they are trying to do too much with too little, but said I would give it a shot. Logs are attached. Any help is appreciated.

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/10/24 21:18
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xA99E6000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF8A70000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xA8F79000 Size: 49152 File Visible: No Signed: -
Status: -

SSDT
-------------------
#: 012 Function Name: NtAlertResumeThread
Status: Hooked by "<unknown>" at address 0x82a03058

#: 013 Function Name: NtAlertThread
Status: Hooked by "<unknown>" at address 0x829aee20

#: 017 Function Name: NtAllocateVirtualMemory
Status: Hooked by "<unknown>" at address 0x82b0e2a0

#: 031 Function Name: NtConnectPort
Status: Hooked by "<unknown>" at address 0x82cce228

#: 041 Function Name: NtCreateKey
Status: Hooked by "C:\WINDOWS\system32\Drivers\SYMEVENT.SYS" at address 0xa9d56020

#: 043 Function Name: NtCreateMutant
Status: Hooked by "<unknown>" at address 0x82d1ce68

#: 053 Function Name: NtCreateThread
Status: Hooked by "<unknown>" at address 0x82b0e330

#: 057 Function Name: NtDebugActiveProcess
Status: Hooked by "<unknown>" at address 0x82ad48e0

#: 063 Function Name: NtDeleteKey
Status: Hooked by "C:\WINDOWS\system32\Drivers\SYMEVENT.SYS" at address 0xa9d562a0

#: 065 Function Name: NtDeleteValueKey
Status: Hooked by "C:\WINDOWS\system32\Drivers\SYMEVENT.SYS" at address 0xa9d56800

#: 083 Function Name: NtFreeVirtualMemory
Status: Hooked by "<unknown>" at address 0x82ac01a0

#: 089 Function Name: NtImpersonateAnonymousToken
Status: Hooked by "<unknown>" at address 0x82a0e058

#: 091 Function Name: NtImpersonateThread
Status: Hooked by "<unknown>" at address 0x82a67058

#: 108 Function Name: NtMapViewOfSection
Status: Hooked by "<unknown>" at address 0x82ac00c0

#: 114 Function Name: NtOpenEvent
Status: Hooked by "<unknown>" at address 0x82c71680

#: 123 Function Name: NtOpenProcessToken
Status: Hooked by "<unknown>" at address 0x82c697f8

#: 125 Function Name: NtOpenSection
Status: Hooked by "<unknown>" at address 0x829e2c98

#: 129 Function Name: NtOpenThreadToken
Status: Hooked by "<unknown>" at address 0x82d05e28

#: 206 Function Name: NtResumeThread
Status: Hooked by "<unknown>" at address 0x828f6e88

#: 213 Function Name: NtSetContextThread
Status: Hooked by "<unknown>" at address 0x82908b68

#: 228 Function Name: NtSetInformationProcess
Status: Hooked by "<unknown>" at address 0x82d05ef8

#: 229 Function Name: NtSetInformationThread
Status: Hooked by "<unknown>" at address 0x82ab71d8

#: 247 Function Name: NtSetValueKey
Status: Hooked by "C:\WINDOWS\system32\Drivers\SYMEVENT.SYS" at address 0xa9d56a50

#: 253 Function Name: NtSuspendProcess
Status: Hooked by "<unknown>" at address 0x829e3c98

#: 254 Function Name: NtSuspendThread
Status: Hooked by "<unknown>" at address 0x82abee68

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "<unknown>" at address 0x8292b900

#: 258 Function Name: NtTerminateThread
Status: Hooked by "<unknown>" at address 0x82abf3c8

#: 267 Function Name: NtUnmapViewOfSection
Status: Hooked by "<unknown>" at address 0x828bcec8

#: 277 Function Name: NtWriteVirtualMemory
Status: Hooked by "<unknown>" at address 0x82b0e1d0

==EOF==


DDS (Ver_09-06-26.01) - NTFSx86
Run by Sharlene Hagerman at 21:15:35.42 on Sat 10/24/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.502.96 [GMT -5:00]

AV: Norton Internet Security *On-access scanning disabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\I-News\TrueWeather.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Sharlene Hagerman\Desktop\dds.scr
C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE

============== Pseudo HJT Report ===============

uStart Page = https://citrix.corre...Point/Employee/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = https://register.hp....v...&prodOS=011
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: NCO 2.0 IE BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\common files\symantec shared\coshared\browser\2.0\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.3.4501.1418\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\common files\symantec shared\coshared\browser\2.0\CoIEPlg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\soundmax\SMax4PNP.exe
mRun: [SoundMAX] c:\program files\analog devices\soundmax\Smax4.exe /tray
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [hpWirelessAssistant] c:\program files\hpq\hp wireless assistant\HP Wireless Assistant.exe
mRun: [iTunesHelper] c:\program files\itunes\iTunesHelper.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
mRun: [eabconfg.cpl] c:\program files\hpq\quick launch buttons\EabServr.exe /Start
mRun: [Cpqset] c:\program files\hpq\default settings\cpqset.exe
mRun: [ChangeResolution] c:\hp\bin\ChangeResolution.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [osCheck] "c:\program files\norton internet security\osCheck.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [<NO NAME>]
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\i-news.lnk - c:\program files\common files\i-news\TrueWeather.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - c:\program files\pokerstars\PokerStarsUpdate.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
LSP: CtxLsp.dll
Trusted Zone: correctionscorp.com\citrix
DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} - file:///C:/Program%20Files/Mahjong%20Escape%20-%20Ancient%20Japan/Images/stg_drm.ocx
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} -
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} - file:///C:/Program%20Files/Mahjong%20Escape%20-%20Ancient%20Japan/Images/armhelper.ocx
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.1.6.cab
Notify: igfxcui - igfxsrvc.dll
AppInit_DLLs: c:\progra~1\google\google~3\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-8-29 102448]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20091023.002\NAVENG.SYS [2009-10-23 84912]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20091023.002\NAVEX15.SYS [2009-10-23 1323568]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2007-5-29 23888]

=============== Created Last 30 ================

2009-10-24 20:55 <DIR> --d----- c:\windows\pss
2009-10-23 17:38 <DIR> --d----- c:\docume~1\sharle~1\applic~1\Malwarebytes
2009-10-23 17:38 19,160 a------- c:\windows\system32\drivers\mbam.sys
2009-10-23 17:38 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-10-23 17:38 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-10-23 17:38 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware

==================== Find3M ====================

2009-09-11 09:18 136,192 a------- c:\windows\system32\msv1_0.dll
2009-09-11 09:18 136,192 -------- c:\windows\system32\dllcache\msv1_0.dll
2009-09-04 16:03 58,880 a------- c:\windows\system32\msasn1.dll
2009-09-04 16:03 58,880 -------- c:\windows\system32\dllcache\msasn1.dll
2009-08-28 05:28 70,656 a------- c:\windows\system32\dllcache\ie4uinit.exe
2009-08-28 05:28 13,824 a------- c:\windows\system32\dllcache\ieudinit.exe
2009-08-27 00:18 634,648 a------- c:\windows\system32\dllcache\iexplore.exe
2009-08-27 00:18 161,792 a------- c:\windows\system32\dllcache\ieakui.dll
2009-08-26 03:00 247,326 a------- c:\windows\system32\strmdll.dll
2009-08-26 03:00 247,326 a------- c:\windows\system32\dllcache\strmdll.dll
2009-08-13 10:16 512,000 -------- c:\windows\system32\dllcache\jscript.dll
2009-08-05 04:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-08-05 04:01 204,800 -------- c:\windows\system32\dllcache\mswebdvd.dll
2009-08-04 20:44 2,189,184 a------- c:\windows\system32\ntoskrnl.exe
2009-08-04 20:44 2,189,184 -------- c:\windows\system32\dllcache\ntoskrnl.exe
2009-08-04 10:13 2,145,280 -------- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-08-04 09:20 2,023,936 -------- c:\windows\system32\dllcache\ntkrpamp.exe
2009-08-04 09:20 2,066,048 a------- c:\windows\system32\ntkrnlpa.exe
2009-08-04 09:20 2,066,048 -------- c:\windows\system32\dllcache\ntkrnlpa.exe
2007-12-17 10:48 306 ac------ c:\docume~1\sharle~1\applic~1\wklnhst.dat
2008-08-29 11:33 32,768 ac-sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082920080830\index.dat

============= FINISH: 21:16:56.57 ===============



UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-06-26.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 8/23/2005 9:56:20 AM
System Uptime: 10/24/2009 8:59:49 PM (1 hours ago)

Motherboard: Hewlett-Packard | | 308C
Processor: Intel® Celeron® M processor 1.50GHz | U1 | 1496/533mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 56 GiB total, 39.932 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP287: 7/16/2009 9:27:10 PM - System Checkpoint
RP288: 7/16/2009 10:20:10 PM - Software Distribution Service 3.0
RP289: 7/28/2009 8:48:29 PM - System Checkpoint
RP290: 7/29/2009 3:00:17 AM - Software Distribution Service 3.0
RP291: 8/1/2009 11:03:39 AM - System Checkpoint
RP292: 8/16/2009 12:50:24 PM - System Checkpoint
RP293: 8/16/2009 9:52:28 PM - Software Distribution Service 3.0
RP294: 8/22/2009 9:40:54 AM - Installed Java™ 6 Update 15
RP295: 8/23/2009 3:00:19 AM - Software Distribution Service 3.0
RP296: 8/27/2009 8:13:03 PM - System Checkpoint
RP297: 8/27/2009 9:45:56 PM - Software Distribution Service 3.0
RP298: 8/29/2009 9:47:57 AM - System Checkpoint
RP299: 9/1/2009 10:18:08 PM - Software Distribution Service 3.0
RP300: 9/2/2009 10:58:07 PM - System Checkpoint
RP301: 9/3/2009 11:01:29 PM - System Checkpoint
RP302: 9/4/2009 11:15:51 PM - System Checkpoint
RP303: 9/5/2009 11:25:06 PM - System Checkpoint
RP304: 9/6/2009 11:30:00 PM - System Checkpoint
RP305: 9/9/2009 9:44:48 PM - Software Distribution Service 3.0
RP306: 9/13/2009 7:19:30 PM - System Checkpoint
RP307: 9/14/2009 8:38:27 PM - System Checkpoint
RP308: 9/16/2009 7:45:56 PM - System Checkpoint
RP309: 9/18/2009 8:22:28 PM - System Checkpoint
RP310: 9/19/2009 8:57:24 PM - System Checkpoint
RP311: 9/20/2009 9:57:26 PM - System Checkpoint
RP312: 9/21/2009 10:22:55 PM - System Checkpoint
RP313: 9/22/2009 9:00:04 PM - Removed SMART Board Drivers.
RP314: 9/22/2009 9:06:01 PM - Removed Notebook Software.
RP315: 9/23/2009 9:54:48 PM - System Checkpoint
RP316: 9/24/2009 10:54:47 PM - System Checkpoint
RP317: 9/30/2009 9:26:18 PM - System Checkpoint
RP318: 10/1/2009 10:03:53 PM - System Checkpoint
RP319: 10/4/2009 12:49:00 PM - System Checkpoint
RP320: 10/5/2009 1:04:41 PM - System Checkpoint
RP321: 10/6/2009 2:17:12 PM - System Checkpoint
RP322: 10/10/2009 11:07:10 AM - System Checkpoint
RP323: 10/11/2009 11:40:55 AM - System Checkpoint
RP324: 10/12/2009 12:40:52 PM - System Checkpoint
RP325: 10/13/2009 1:40:56 PM - System Checkpoint
RP326: 10/14/2009 2:41:02 PM - System Checkpoint
RP327: 10/21/2009 9:40:16 PM - System Checkpoint
RP328: 10/21/2009 10:48:36 PM - Software Distribution Service 3.0
RP329: 10/23/2009 8:40:05 PM - System Checkpoint

==== Installed Programs ======================

µTorrent
Adobe Flash Player 10 ActiveX
Adobe Reader 8.1.4
Agere Systems AC'97 Modem
ALPS Touch Pad Driver
AppCore
ATT-AACE
BlackBerry Desktop Software 4.6
ccCommon
Citrix Advanced Gateway Client
Collapse! Deluxe
Component Framework
Conquest 4.0
Copy
CreativeProjects
Critical Update for Windows Media Player 11 (KB959772)
Director
DocProc
Easy Internet Sign-up
GdiplusUpgrade
getPlus®_ocx
Google Desktop
Google Earth
Google Toolbar for Internet Explorer
Google Updater
GreenCheck 1.6.8
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
HP Help and Support
HP Image Zone 3.5
HP Pavillion dv4000 User Guides
HP Product Detection
HP Update
HP Wireless Assistant 1.01 A3
HpSdpAppCoreApp
HPSystemDiagnostics
I-News
ImageQuix - PhotoSession
InstantShare
Intel® Graphics Media Accelerator Driver for Mobile
InterActual Player
InterVideo WinDVD
iTunes
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 2
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9
Java™ 6 Update 15
Java™ 6 Update 2
Java™ 6 Update 3
Java™ 6 Update 5
Java™ 6 Update 7
Java™ SE Runtime Environment 6 Update 1
Kazaa 3.0
LiveUpdate (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
LS_HSI
Malwarebytes' Anti-Malware
MetaFrame Presentation Server Web Client for Win32
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money 2005
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Premium
Microsoft Office Excel Viewer 2003
Microsoft Office PowerPoint Viewer 2003
Microsoft Office Word Viewer 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
muvee autoProducer 4.0 - SE
Norton AntiVirus
Norton AntiVirus Help
Norton Confidential Core
Norton Internet Security
Norton Internet Security (Symantec Corporation)
Norton Protection Center
OpenOffice.org Installer 1.0
overland
PhotoGallery
PokerStars
QFolder
Quick Launch Buttons 5.10 A2
QuickProjects
QuickTime
RealPlayer
Roxio Media Manager
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
SkinsHP1
SkinsHP2
Sonic Audio Module
Sonic Copy Module
Sonic Data Module
Sonic Express Labeler
Sonic MyDVD Plus
Sonic Update Manager
SoundMAX
SPBBC 32bit
Symantec KB-DocID:2003093015493306
Symantec Real Time Storage Protection Component
SymNet
Texas Instruments PCIxx21/x515 drivers.
TIxx21
TrayApp
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973815)
UserGuides
WebFldrs XP
WebReg
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
Yahoo! Install Manager
Zone Deluxe Games

==== Event Viewer Messages From Past Week ========

10/23/2009 5:33:15 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000243' while processing the file 'SrtETmp' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
10/21/2009 9:04:26 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Roxio Hard Drive Watcher 9 service to connect.
10/21/2009 10:29:48 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the LiveUpdate service to connect.
10/21/2009 10:28:50 PM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service LiveUpdate with arguments "" in order to run the server: {03E0E6C2-363B-11D3-B536-00902771A435}

==== End Of File ===========================

[Tomk]

Hi jameskris,



My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. Logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

• I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
• The fixes are specific to your problem and should only be used for the issues on this machine.
• Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
• It's often worth reading through these instructions and printing them for ease of reference.
• If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
• Please reply to this thread. Do not start a new topic.

It looks pretty good.

JavaRa ...by: Paul McLain and Fred de Vries

Please download JavaRa (Copyright © 2008 RaProducts.org) and unzip it to your desktop.
***Please close any instances of Internet Explorer before continuing!***
Print these instructions...you won't have Internet access during this particular phase!

• Double-click on JavaRa.exe to start the program.
• From the drop-down menu, choose English or the appropriate language...and click on Select.
• JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
• Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
• A logfile will pop up. Please save it to a convenient location.
• Copy and paste the contents of the JavaRa log, in your next reply.

Please go to Kaspersky website and perform an online antivirus scan.

• Read through the requirements and privacy statement and click on Accept button.
• It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
• When the downloads have finished, click on Settings.
• Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
  • Spyware, Adware, Dialers, and other potentially dangerous programs
    Archives
    Mail databases
• Click on My Computer under Scan.
• Once the scan is complete, it will display the results. Click on View Scan Report.
• You will see a list of infected items there. Click on Save Report As....
• Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
• Please post this log in your next reply.

[jameskris]

Ok. Ran both and the logs follow. Thanks! JavaRa 1.15 Removal Log. Report follows after line. ------------------------------------ The JavaRa removal process was started on Fri Oct 30 16:27:13 2009 Found and removed: C:\Program Files\Java\jre1.5.0_02 Found and removed: C:\Program Files\Java\jre1.5.0_06 Found and removed: C:\Program Files\Java\jre1.5.0_09 Found and removed: C:\Program Files\Java\jre1.5.0_10 Found and removed: C:\Program Files\Java\jre1.5.0_11 Found and removed: C:\Program Files\Java\jre1.6.0_01 Found and removed: C:\Program Files\Java\jre1.6.0_02 Found and removed: C:\Program Files\Java\jre1.6.0_03 Found and removed: C:\Program Files\Java\jre1.6.0_05 Found and removed: C:\Program Files\Java\jre1.6.0_07 Found and removed: C:\Documents and Settings\Sharlene Hagerman\Application Data\Sun\Java\jre1.6.0_11 Found and removed: C:\Documents and Settings\Sharlene Hagerman\Application Data\Sun\Java\jre1.6.0_12 Found and removed: C:\Documents and Settings\Sharlene Hagerman\Application Data\Sun\Java\jre1.6.0_13 Found and removed: C:\Documents and Settings\Sharlene Hagerman\Application Data\Sun\Java\jre1.6.0_15 Found and removed: Software\JavaSoft\Java2D\1.5.0_02 Found and removed: Software\JavaSoft\Java2D\1.5.0_06 Found and removed: Software\JavaSoft\Java2D\1.5.0_09 Found and removed: Software\JavaSoft\Java2D\1.5.0_10 Found and removed: Software\JavaSoft\Java2D\1.5.0_11 Found and removed: SOFTWARE\Classes\Installer\Features\8A0F842331866D117AB7000B0D510002 Found and removed: SOFTWARE\Classes\Installer\Features\8A0F842331866D117AB7000B0D510006 Found and removed: SOFTWARE\Classes\Installer\Features\8A0F842331866D117AB7000B0D510009 Found and removed: SOFTWARE\Classes\Installer\Features\8A0F842331866D117AB7000B0D511000 Found and removed: SOFTWARE\Classes\Installer\Features\8A0F842331866D117AB7000B0D511001 Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D510002 Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D510006 Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D510009 Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D511000 Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D511001 Found and removed: SOFTWARE\Classes\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D510002 Found and removed: SOFTWARE\Classes\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D510006 Found and removed: SOFTWARE\Classes\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D510009 Found and removed: SOFTWARE\Classes\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D511000 Found and removed: SOFTWARE\Classes\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D511001 Found and removed: SOFTWARE\Classes\JavaPlugin.150_02 Found and removed: SOFTWARE\Classes\JavaPlugin.150_06 Found and removed: SOFTWARE\Classes\JavaPlugin.150_09 Found and removed: SOFTWARE\Classes\JavaPlugin.150_10 Found and removed: SOFTWARE\Classes\JavaPlugin.150_11 Found and removed: SOFTWARE\Classes\JavaWebStart.isInstalled.1.5.0.0 Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.5.0_02 Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.5.0_06 Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.5.0_09 Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.5.0_10 Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.5.0_11 Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.5 Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.5.0_02 Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.5.0_06 Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.5.0_09 Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.5.0_10 Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.5.0_11 Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ACBB9B2318A96D117A58000B0D510002 Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ACBB9B2318A96D117A58000B0D510006 Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ACBB9B2318A96D117A58000B0D510009 Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ACBB9B2318A96D117A58000B0D511000 Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ACBB9B2318A96D117A58000B0D511001 Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D510002 Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D510006 Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D510009 Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D511000 Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D511001 Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0150020} Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0150060} Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0150090} Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0150100} Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0150110} Found and removed: SOFTWARE\Classes\Installer\Features\8A0F842331866D117AB7000B0D610001 Found and removed: SOFTWARE\Classes\Installer\Features\8A0F842331866D117AB7000B0D610002 Found and removed: SOFTWARE\Classes\Installer\Features\8A0F842331866D117AB7000B0D610003 Found and removed: SOFTWARE\Classes\Installer\Features\8A0F842331866D117AB7000B0D610005 Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D610001 Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D610002 Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D610003 Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D610005 Found and removed: SOFTWARE\Classes\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D610001 Found and removed: SOFTWARE\Classes\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D610002 Found and removed: SOFTWARE\Classes\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D610003 Found and removed: SOFTWARE\Classes\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D610005 Found and removed: SOFTWARE\Classes\JavaPlugin.160_01 Found and removed: SOFTWARE\Classes\JavaPlugin.160_02 Found and removed: SOFTWARE\Classes\JavaPlugin.160_03 Found and removed: SOFTWARE\Classes\JavaPlugin.160_05 Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.6.0_01 Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.6.0_02 Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.6.0_03 Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.6.0_05 Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.6.0_01 Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.6.0_02 Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.6.0_03 Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.6.0_05 Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D610001 Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D610002 Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D610003 Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D610005 Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ACBB9B2318A96D117A58000B0D610001 Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ACBB9B2318A96D117A58000B0D610002 Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ACBB9B2318A96D117A58000B0D610003 Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ACBB9B2318A96D117A58000B0D610005 Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D610001 Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D610002 Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D610003 Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D610005 Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0160010} Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0160020} Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0160030} Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0160050} Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.5.0_02 Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.5.0_06 Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.5.0_09 Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.5.0_10 Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.5.0_11 Found and removed: Software\Classes\JavaPlugin.160_01 Found and removed: Software\Classes\JavaPlugin.160_02 Found and removed: Software\Classes\JavaPlugin.160_03 Found and removed: Software\Classes\JavaPlugin.160_05 Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0003-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0004-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0005-ABCDEFFEDCBA} Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1 Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_02 Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_03 Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_04 Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2 Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2.0_01 Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.6.0_01 Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.6.0_02 Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.6.0_03 Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.6.0_05 Found and removed: Software\JavaSoft\Java2D\1.6.0_01 Found and removed: Software\JavaSoft\Java2D\1.6.0_03 Found and removed: Software\JavaSoft\Java2D\1.6.0_05 Found and removed: Software\JavaSoft\Java Runtime Environment\1.6.0_01 Found and removed: Software\JavaSoft\Java Runtime Environment\1.6.0_03 Found and removed: Software\JavaSoft\Java Runtime Environment\1.6.0_05 Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0000-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0002-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0002-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0019-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0019-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0020-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0020-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0021-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0021-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBB} Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.6.0_07 Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.6.0_07 Found and removed: SOFTWARE\Microsoft\Active Setup\Installed Components\{08B0E5C0-4FCB-11CF-AAA5-00401C608500} Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ACBB9B2318A96D117A58000B0D610007 Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D610007 Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0160070} Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\ Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.5.0_02\ Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.5.0_06\ Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.5.0_09\ Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.5.0_10\ Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.5.0_11\ Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_01\ Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_02\ Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_03\ Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_05\ Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_01\bin\ Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_02\bin\ Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_03\bin\ Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_05\bin\ Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_07\bin\ Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\Common Files\Java\Update\Base Images\jre1.6.0.b105\patch-jre1.6.0_01.b06\ Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\Common Files\Java\Update\Base Images\jre1.6.0.b105\patch-jre1.6.0_03.b05\ Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\Common Files\Java\Update\Base Images\jre1.6.0.b105\patch-jre1.6.0_05.b13\ Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\core1.zip Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\core2.zip Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\core3.zip JavaRa 1.15 Removal Log. Report follows after line. ------------------------------------ The JavaRa removal process was started on Sat Oct 31 09:31:20 2009 Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0003-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0004-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0005-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0000-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0002-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0002-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0019-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0019-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0020-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0020-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0021-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0021-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBB} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBA} Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBB} ------------------------------------ Finished reporting. -------------------------------------------------------------------------------- KASPERSKY ONLINE SCANNER 7.0: scan report Saturday, October 31, 2009 Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600) Kaspersky Online Scanner version: 7.0.26.13 Last database update: Saturday, October 31, 2009 14:58:06 Records in database: 3108761 -------------------------------------------------------------------------------- Scan settings: scan using the following database: extended Scan archives: yes Scan e-mail databases: yes Scan area - My Computer: C:\ D:\ Scan statistics: Objects scanned: 68613 Threats found: 1 Infected objects found: 1 Suspicious objects found: 0 Scan duration: 02:11:23 File name / Threat / Threats count C:\Program Files\Online Services\AOL90US\comps\toolbar\toolbr.EXE Infected: not-a-virus:AdWare.Win32.SearchIt.t 1 Selected area has been scanned.

[Tomk]

jameskris, I'm not seeing anything more. How are things running?

[jameskris]

Seems to be running well. Thanks for your help!!!

[Tomk]

jameskris,

Log looks good


You need to create a new Clean restore point:

Click Start Menu > Run > copy and paste

%SystemRoot%\System32\restore\rstrui.exe

Press OK. Choose Create a Restore Point then click Next. Name it (something you'll remember) and click Create, when the confirmation screen shows the restore point has been created click Close.

Remove all previous Restore Points
Click Start Menu > Run > copy and paste

cleanmgr

You may be asked to choose drive. Choose C: At top, click on More Options tab. Click Clean up... button in the System Restore box. Click on Yes button. When finished, click on Cancel button to exit.

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.

Go ahead and remove any tools we used.


The following is my standard advice for the future. Use what you can and pat yourself on the back for what you're already doing.

Please take time to read Preventing Malware - Tools and Practices for Safe Computing. Very important information for your consideration is contained therein.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein


Also: "How to prevent malware"
by miekiemoes

Please respond back that you understand the above and let me know if you have any questions. Otherwise, this thread will be closed Resolved.

[jameskris]

Thank you Tom for your help. I have done as you recommended. I appreciate all of your help. James

[Tomk]

jameskris, You are very welcome. Good Luck and Be Well.

[Tomk]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.