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[Resolved]ácomputer running slow; need help please


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35 replies to this topic

#1 Rusheng

Rusheng

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Posted 22 October 2009 - 04:05 PM

Hi, I have been hearing lots of good things about whatthetech forum and that is why I am here today to ask for some help。Thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:01:18 PM, on 10/22/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18828)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Raxco\PerfectDisk10\PDAgentS1.exe
C:\Program Files\Active Keys\akeys.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Startup Faster 2004\sfAgent.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\DAP\DAP.EXE
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...a...n&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...a...n&pf=laptop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: MapQuest Toolbar Search Class - {2558d83c-097c-4cf1-9163-ce5ecc36ace2} - C:\Program Files\MapQuest Toolbar\mapquesttb.dll
R3 - URLSearchHook: Free Tools Toolbar - {de6ae2bc-6ef1-4b9c-a9fe-4c4e0d45b63d} - C:\Program Files\StartPagePro\tbSta0.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Yodao Toolbar Helper - {6516E5BB-1186-4E2B-B8B8-2DC0E35AB1FA} - C:\Program Files\Yodao\Toolbar\ydtbv2.20.0011.4000\YodaoToolbar.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Babylon IE plugin - {9CFACCB6-2F3F-4177-94EA-0D2B72D384C1} - C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll
O2 - BHO: CBIEBuddy - {A412E581-59B2-485E-834F-C5F0C0268C79} - C:\Program Files\Kingsoft\PowerWord Lite\CBEBand.dll
O2 - BHO: MapQuest Toolbar Loader - {bd3fd433-147a-482e-a192-614f26e2310c} - C:\Program Files\MapQuest Toolbar\mapquesttb.dll
O2 - BHO: Recfree toolbar helper - {D286E828-E6B9-484d-A058-D7323666DE33} - C:\Program Files\RecFree.com\RecFreeToolbar\1.3.10.0\escort.dll
O2 - BHO: Free Tools Toolbar - {de6ae2bc-6ef1-4b9c-a9fe-4c4e0d45b63d} - C:\Program Files\StartPagePro\tbSta0.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: DAPIELoader Class - {FF6C3CF0-4B15-11D1-ABED-709549C10000} - C:\PROGRA~1\DAP\DAPIEL~1.DLL
O3 - Toolbar: Free Tools Toolbar - {de6ae2bc-6ef1-4b9c-a9fe-4c4e0d45b63d} - C:\Program Files\StartPagePro\tbSta0.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: ????? - {7B434A2A-9E4C-48F2-8373-5801F316A4D5} - C:\Program Files\Yodao\Toolbar\ydtbv2.20.0011.4000\YodaoToolbar.dll
O3 - Toolbar: MapQuest Toolbar - {9302e698-7e00-43ab-b867-c6e759bc2ada} - C:\Program Files\MapQuest Toolbar\mapquesttb.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: RecFree Toolbar - {0508F8F1-08E3-43EE-AAA8-09AD09803084} - C:\Program Files\RecFree.com\RecFreeToolbar\1.3.10.0\escorTlbr.dll
O4 - HKLM\..\Run: [StartupFaster] "C:\Program Files\Startup Faster 2004\strpfstcfg.exe" -run -SFAURUN -SFCURUN -SFAUSTARTUP -SFCUSTARTUP
O4 - HKCU\..\Run: [DownloadAccelerator] "C:\Program Files\DAP\DAP.EXE" /STARTUP
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'Default user')
O4 - Startup: StartupFaster
O4 - Global Startup: StartupFaster
O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.liv...m/quickadd.aspx
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O8 - Extra context menu item: Translate this web page with Babylon - res://C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/ActionTU.htm
O8 - Extra context menu item: Translate with Babylon - res://C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/Action.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: (no name) - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: PPLive - {95B3F550-91C4-4627-BCC4-521288C52977} - C:\Program Files\PPLive\PPLive.exe
O9 - Extra 'Tools' menuitem: PPLive - {95B3F550-91C4-4627-BCC4-521288C52977} - C:\Program Files\PPLive\PPLive.exe
O9 - Extra button: ?????? - {998A88A0-A355-809B-831C-B83A80000991} - http://www.henkuai.com/?from=iebannel (file missing)
O9 - Extra 'Tools' menuitem: ?????? - {998A88A0-A355-809B-831C-B83A80000991} - http://www.henkuai.com/?from=iebannel (file missing)
O9 - Extra button: ??UUSee ???? - {998A88A0-A355-809B-831C-B83A80000992} - C:\Program Files\uusee\UUSeePlayer.exe
O9 - Extra 'Tools' menuitem: ??UUSee ???? - {998A88A0-A355-809B-831C-B83A80000992} - C:\Program Files\uusee\UUSeePlayer.exe
O9 - Extra button: ???????? - {A412E581-59B2-485E-834F-C5F0C0268C79} - C:\Program Files\Kingsoft\PowerWord Lite\CBEBand.dll
O9 - Extra 'Tools' menuitem: ???????? - {A412E581-59B2-485E-834F-C5F0C0268C79} - C:\Program Files\Kingsoft\PowerWord Lite\CBEBand.dll
O9 - Extra button: Translate this web page with Babylon - {F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478} - C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll
O9 - Extra 'Tools' menuitem: Translate this web page with Babylon - {F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478} - C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~1\sblsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~1\sblsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~1\sblsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~1\sblsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~1\sblsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~1\sblsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~1\sblsp.dll
O13 - Gopher Prefix:
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2....re/HPDEXAXO.cab
O16 - DPF: {87587503-20F0-4FF5-8DA3-0107C4C03FDC} (vmLaunch Class) - http://downloads.com.../vmLauncher.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk10\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk10\PDEngine.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: VideoAcceleratorService - Speedbit Ltd. - C:\PROGRA~1\SPEEDB~1\VideoAcceleratorService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 16386 bytes

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#2 mschroe919

mschroe919

    basic

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Posted 23 October 2009 - 07:19 AM

Hi Rusheng

Welcome to the What the tech Forums
My name is mschroe919 and I am going to read your log.
I would like to help you So if you would....
Please be patient and I will be back as soon as possible.

Please while I am gone do these steps:

Show hidden files, Here is how:

IN VISTA:

To enable the viewing of hidden and protected system files in Windows Vista please follow these steps:
1 Close all programs so that you are at your desktop.
2 Click on the Start button. This is the small round button with the Windows flag in the lower left corner.
3 Click on the Control Panel menu option.
4 When the control panel opens you can either be in Classic View or Control Panel Home view:

If you are in the Classic View do the following:
1 Double-click on the Folder Options icon.
2 Click on the View tab.
3 Go to step 5.
If you are in the Control Panel Home view do the following:

Click on the Appearance and Personalization link.
Click on Show Hidden Files or Folders.
Go to step 5.

1 Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
2 Remove the checkmark from the checkbox labeled Hide extensions for known file types.
3 Remove the checkmark from the checkbox labeled Hide protected operating system files. Once this is done, your Folder Options screen should look similar to the following image.
5 Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.

6 Remove the checkmark from the checkbox labeled Hide extensions for known file types.

7 Remove the checkmark from the checkbox labeled Hide protected operating system files. Once this is done, your Folder Options screen should look similar to the following image.


Posted Image


Press the Apply button and then the OK button.
Now Windows Vista is configured to show hidden files



NEXT:

Please download ATF Cleaner by Atribune.

Download it

HERE:

This program is for XP, Windows 2000, Vista
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

NEXT:

Malwarebytes' Anti-Malware

HERE

* Double-click mbam-setup.exe and follow the prompts to install the program.
* Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform FULL SCAN, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
post a new [HJT] log and the Malwarebytes' Anti-Malware log

Be sure not to delete anything intill said ok to. also don't run any other cleanup programs till we
get done it may goof ours up.
Also if you have any questions feel fre to ask first.

When you post another rhjt log and the Malwarebytes' Anti-Malware log , let me know how your PC is behaving

I will be waiting to see new logs

Please stay with us till you pc is clean, cause what may soon look like your pc is doing fine,
a hidden virus shows up.

mschroe919
"The most important thing about goals is having one."

"It is never too soon to be kind, for we never know how soon it will be too late. "

No Man Ever Stands So Tall As When He Stoops To Help A Child

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[url="http://"%20%20<a%20href="http://www.whatthetech.com/donate/""%20target="_blank">http://www.whatthetech.com/donate/"</a>"]Donate Here Please[/url]
Thank You

#3 Rusheng

Rusheng

    Authentic Member

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  • 23 posts

Posted 25 October 2009 - 01:23 AM

Malwarebytes' Anti-Malware 1.41 Database version: 3028 Windows 6.0.6002 Service Pack 2 10/24/2009 10:17:52 PM mbam-log-2009-10-24 (22-17-52).txt Scan type: Full Scan (C:\|D:\|E:\|) Objects scanned: 237768 Time elapsed: 2 hour(s), 39 minute(s), 12 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 18 Registry Values Infected: 1 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 1 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CLASSES_ROOT\yodaotoolbar.stockbar (Adware.Toolbar) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\TypeLib\{4ef9fc88-fbf2-4da8-972b-7787087ce5e2} (Adware.Toolbar) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Interface\{1a9dcef3-df60-4ffb-8f07-da9cb28955be} (Adware.Toolbar) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Interface\{44ae0096-b0b8-42bf-acaf-f58fc0f868d0} (Adware.Toolbar) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Interface\{94f7090d-d0ea-48da-a411-0f947cf7fdbe} (Adware.Toolbar) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Interface\{b7b14c67-ace1-4f1b-a3d0-b4266d1d9cbd} (Adware.Toolbar) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Interface\{e9999359-0aed-4949-bd0d-15278a593dd8} (Adware.Toolbar) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\Interface\{ef9f4a6b-b76f-4632-9ce4-1b9cc8cf8706} (Adware.Toolbar) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{499aa10b-e9da-4ffc-a745-a39d2e698845} (Adware.Toolbar) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{6516e5bb-1186-4e2b-b8b8-2dc0e35ab1fa} (Adware.Toolbar) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6516e5bb-1186-4e2b-b8b8-2dc0e35ab1fa} (Adware.Toolbar) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6516e5bb-1186-4e2b-b8b8-2dc0e35ab1fa} (Adware.Toolbar) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{7b434a2a-9e4c-48f2-8373-5801f316a4d5} (Adware.Toolbar) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{7b434a2a-9e4c-48f2-8373-5801f316a4d5} (Adware.Toolbar) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{bf480adc-d63d-45ff-a6e6-326e8e6f75bb} (Adware.Toolbar) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\yodaotoolbar.stockbar.1 (Adware.Toolbar) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3aa42713-5c1e-48e2-b432-d8bf420dd31d} (Rogue.AntiVirus2008) -> Quarantined and deleted successfully. Registry Values Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{7b434a2a-9e4c-48f2-8373-5801f316a4d5} (Adware.Toolbar) -> Quarantined and deleted successfully. Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: C:\Program Files\Yodao\Toolbar\ydtbv2.20.0011.4000\YodaoToolbar.dll (Adware.Toolbar) -> Quarantined and deleted successfully.

#4 mschroe919

mschroe919

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Posted 25 October 2009 - 06:11 AM

Hi Rusheng :wavey:

When you post another rhjt log and the Malwarebytes' Anti-Malware log , let me know how your PC is behaving

I will be waiting to see new logs


I need the new HJT log too.
and let me know how the pc is doing also

thanks mschroe919
"The most important thing about goals is having one."

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#5 Rusheng

Rusheng

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Posted 31 October 2009 - 12:20 PM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:18:43 AM, on 10/31/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18828)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kingsoft\PowerWord Lite\XDict.exe
C:\Program Files\Raxco\PerfectDisk10\PDAgentS1.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Active Keys\akeys.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Startup Faster 2004\sfAgent.exe
C:\Users\Rusheng\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R3 - URLSearchHook: MapQuest Toolbar Search Class - {2558d83c-097c-4cf1-9163-ce5ecc36ace2} - C:\Program Files\MapQuest Toolbar\mapquesttb.dll
R3 - URLSearchHook: Free Tools Toolbar - {de6ae2bc-6ef1-4b9c-a9fe-4c4e0d45b63d} - C:\Program Files\StartPagePro\tbSta0.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Babylon IE plugin - {9CFACCB6-2F3F-4177-94EA-0D2B72D384C1} - C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll
O2 - BHO: CBIEBuddy - {A412E581-59B2-485E-834F-C5F0C0268C79} - C:\Program Files\Kingsoft\PowerWord Lite\CBEBand.dll
O2 - BHO: MapQuest Toolbar Loader - {bd3fd433-147a-482e-a192-614f26e2310c} - C:\Program Files\MapQuest Toolbar\mapquesttb.dll
O2 - BHO: Recfree toolbar helper - {D286E828-E6B9-484d-A058-D7323666DE33} - C:\Program Files\RecFree.com\RecFreeToolbar\1.3.10.0\escort.dll
O2 - BHO: Free Tools Toolbar - {de6ae2bc-6ef1-4b9c-a9fe-4c4e0d45b63d} - C:\Program Files\StartPagePro\tbSta0.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: DAPIELoader Class - {FF6C3CF0-4B15-11D1-ABED-709549C10000} - C:\PROGRA~1\DAP\DAPIEL~1.DLL
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Free Tools Toolbar - {de6ae2bc-6ef1-4b9c-a9fe-4c4e0d45b63d} - C:\Program Files\StartPagePro\tbSta0.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: MapQuest Toolbar - {9302e698-7e00-43ab-b867-c6e759bc2ada} - C:\Program Files\MapQuest Toolbar\mapquesttb.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: RecFree Toolbar - {0508F8F1-08E3-43EE-AAA8-09AD09803084} - C:\Program Files\RecFree.com\RecFreeToolbar\1.3.10.0\escorTlbr.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [StartupFaster] "C:\Program Files\Startup Faster 2004\strpfstcfg.exe" -run -SFAURUN -SFCURUN -SFAUSTARTUP -SFCUSTARTUP
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'Default user')
O4 - Startup: StartupFaster
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: StartupFaster
O4 - Global Startup: 谷歌金山词霸合作版.lnk = C:\Program Files\Kingsoft\PowerWord Lite\XDict.exe
O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.liv...m/quickadd.aspx
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O8 - Extra context menu item: Translate this web page with Babylon - res://C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/ActionTU.htm
O8 - Extra context menu item: Translate with Babylon - res://C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/Action.htm
O8 - Extra context menu item: 使用UUSee下载 - C:\Program Files\uusee\geturltodown.htm
O8 - Extra context menu item: 使用UUSee加速播放 - C:\Program Files\uusee\geturltoplay.htm
O8 - Extra context menu item: 有道搜索(&Y) - res://C:\Program Files\Yodao\Toolbar\ydtbv2.20.0011.4000\YodaoToolbar.dll/158.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: (no name) - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: PPLive - {95B3F550-91C4-4627-BCC4-521288C52977} - C:\Program Files\PPLive\PPLive.exe
O9 - Extra 'Tools' menuitem: PPLive - {95B3F550-91C4-4627-BCC4-521288C52977} - C:\Program Files\PPLive\PPLive.exe
O9 - Extra button: oŘ?ýŕˇ?μ???¸ - {998A88A0-A355-809B-831C-B83A80000991} - http://www.henkuai.com/?from=iebannel (file missing)
O9 - Extra 'Tools' menuitem: oŘ?ýŕˇ?μ???¸ - {998A88A0-A355-809B-831C-B83A80000991} - http://www.henkuai.com/?from=iebannel (file missing)
O9 - Extra button: ???ˉUUSee Ý???μ?ࡠ- {998A88A0-A355-809B-831C-B83A80000992} - C:\Program Files\uusee\UUSeePlayer.exe
O9 - Extra 'Tools' menuitem: ???ˉUUSee Ý???μ?ࡠ- {998A88A0-A355-809B-831C-B83A80000992} - C:\Program Files\uusee\UUSeePlayer.exe
O9 - Extra button: ?eÚ?′ŕ░??ˉÓÓ?¸Ó? - {A412E581-59B2-485E-834F-C5F0C0268C79} - C:\Program Files\Kingsoft\PowerWord Lite\CBEBand.dll
O9 - Extra 'Tools' menuitem: ?eÚ?′ŕ░??ˉÓÓ?¸Ó? - {A412E581-59B2-485E-834F-C5F0C0268C79} - C:\Program Files\Kingsoft\PowerWord Lite\CBEBand.dll
O9 - Extra button: HP ???Ř???? - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: Translate this web page with Babylon - {F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478} - C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll
O9 - Extra 'Tools' menuitem: Translate this web page with Babylon - {F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478} - C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~1\sblsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~1\sblsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~1\sblsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~1\sblsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~1\sblsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~1\sblsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~1\sblsp.dll
O13 - Gopher Prefix:
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2....re/HPDEXAXO.cab
O16 - DPF: {87587503-20F0-4FF5-8DA3-0107C4C03FDC} (vmLaunch Class) - http://downloads.com.../vmLauncher.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk10\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk10\PDEngine.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: VideoAcceleratorService - Speedbit Ltd. - C:\PROGRA~1\SPEEDB~1\VideoAcceleratorService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 16640 bytes

#6 Rusheng

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Posted 31 October 2009 - 03:22 PM

Malwarebytes' Anti-Malware 1.41 Database version: 3028 Windows 6.0.6002 Service Pack 2 10/31/2009 2:19:00 PM mbam-log-2009-10-31 (14-19-00).txt Scan type: Full Scan (C:\|D:\|E:\|) Objects scanned: 305427 Time elapsed: 2 hour(s), 20 minute(s), 33 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)

#7 Rusheng

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Posted 31 October 2009 - 03:23 PM

thanks mschroe919 :)

#8 mschroe919

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Posted 01 November 2009 - 12:27 AM

Hi rusheng

sorry I got back so late

FIRST:

I don't see any anti virus running as well as your zone alarm isn't showing that it is running as well.

NEXT:
Make sure Internet Explorer isn't open

Run hijackthis again. Hit None of the above,
Click Do a System Scan Only.
Put a Check in the box on the left side on these: (Not to worry if not there)

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: MapQuest Toolbar Loader - {bd3fd433-147a-482e-a192-614f26e2310c} - C:\Program Files\MapQuest Toolbar\mapquesttb.dll
O2 - BHO: Recfree toolbar helper - {D286E828-E6B9-484d-A058-D7323666DE33} - C:\Program Files\RecFree.com\RecFreeToolbar\1.3.10.0\escort.dll
O2 - BHO: Free Tools Toolbar - {de6ae2bc-6ef1-4b9c-a9fe-4c4e0d45b63d} - C:\Program Files\StartPagePro\tbSta0.dll
O2 - BHO: DAPIELoader Class - {FF6C3CF0-4B15-11D1-ABED-709549C10000} - C:\PROGRA~1\DAP\DAPIEL~1.DLL
O3 - Toolbar: Free Tools Toolbar - {de6ae2bc-6ef1-4b9c-a9fe-4c4e0d45b63d} - C:\Program Files\StartPagePro\tbSta0.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: MapQuest Toolbar - {9302e698-7e00-43ab-b867-c6e759bc2ada} - C:\Program Files\MapQuest Toolbar\mapquesttb.dll
O3 - Toolbar: RecFree Toolbar - {0508F8F1-08E3-43EE-AAA8-09AD09803084} - C:\Program Files\RecFree.com\RecFreeToolbar\1.3.10.0\escorTlbr.dll
O4 - Startup: StartupFaster
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: StartupFaster
O4 - Global Startup: 谷歌金山词霸合作版.lnk = C:\Program Files\Kingsoft\PowerWord Lite\XDict.exe
O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.liv...m/quickadd.aspx
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O8 - Extra context menu item: 使用UUSee下载 - C:\Program Files\uusee\geturltodown.htm
O8 - Extra context menu item: 使用UUSee加速播放 - C:\Program Files\uusee\geturltoplay.htm
O8 - Extra context menu item: 有道搜索(&Y) - res://C:\Program Files\Yodao\Toolbar\ydtbv2.20.0011.4000\YodaoToolbar.dll/158.htm
O9 - Extra button: oŘ?ýŕˇ?μ???¸ - {998A88A0-A355-809B-831C-B83A80000991} - http://www.henkuai.com/?from=iebannel (file missing)
O9 - Extra 'Tools' menuitem: oŘ?ýŕˇ?μ???¸ - {998A88A0-A355-809B-831C-B83A80000991} - http://www.henkuai.com/?from=iebannel
O13 - Gopher Prefix:(file missing)


Close ALL windows and browsers except HijackThis and click []b]Fix checked[/b]
Then reboot

NEXT:
After reboot

You have a lot of tool bars running some do tend to direct your visiting sites. As you see with the fixing of the 08 items this should stop them for a while. I would suggest you go to add/remove and remove the tool bars you don't realy need. Most people get all the tool bars as they download a program, with out noticing there is a box checked saying also download a givin toolbar

reboot and post a HijackThis log......And Please Let Me Know how you computer is doing
good luck mschroe919
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Thank You

#9 Rusheng

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Posted 03 November 2009 - 05:28 PM

Hi mschore919,

I have a Norton virus installed in my computer; not sure why or how it does not run at the start up. can you please advise me? I have done everything according to your instruction and will post hijackthis log shortly after. Thanks again!

Rusheng

Edited by Rusheng, 03 November 2009 - 05:35 PM.


#10 Rusheng

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Posted 03 November 2009 - 05:47 PM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:45:15 PM, on 11/3/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18828)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Raxco\PerfectDisk10\PDAgentS1.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Active Keys\akeys.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Users\Rusheng\AppData\Local\Google\Update\1.2.183.13\GoogleCrashHandler.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Startup Faster 2004\sfAgent.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R3 - URLSearchHook: MapQuest Toolbar Search Class - {2558d83c-097c-4cf1-9163-ce5ecc36ace2} - (no file)
R3 - URLSearchHook: (no name) - {de6ae2bc-6ef1-4b9c-a9fe-4c4e0d45b63d} - (no file)
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Babylon IE plugin - {9CFACCB6-2F3F-4177-94EA-0D2B72D384C1} - C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll
O2 - BHO: CBIEBuddy - {A412E581-59B2-485E-834F-C5F0C0268C79} - C:\Program Files\Kingsoft\PowerWord Lite\CBEBand.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [StartupFaster] "C:\Program Files\Startup Faster 2004\strpfstcfg.exe" -run -SFAURUN -SFCURUN -SFAUSTARTUP -SFCUSTARTUP
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'Default user')
O4 - Startup: StartupFaster
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O8 - Extra context menu item: Translate this web page with Babylon - res://C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/ActionTU.htm
O8 - Extra context menu item: Translate with Babylon - res://C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll/Action.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: (no name) - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: PPLive - {95B3F550-91C4-4627-BCC4-521288C52977} - C:\Program Files\PPLive\PPLive.exe
O9 - Extra 'Tools' menuitem: PPLive - {95B3F550-91C4-4627-BCC4-521288C52977} - C:\Program Files\PPLive\PPLive.exe
O9 - Extra button: ???ˉUUSee Ý???μ?ࡠ- {998A88A0-A355-809B-831C-B83A80000992} - C:\Program Files\uusee\UUSeePlayer.exe
O9 - Extra 'Tools' menuitem: ???ˉUUSee Ý???μ?ࡠ- {998A88A0-A355-809B-831C-B83A80000992} - C:\Program Files\uusee\UUSeePlayer.exe
O9 - Extra button: ?eÚ?′ŕ░??ˉÓÓ?¸Ó? - {A412E581-59B2-485E-834F-C5F0C0268C79} - C:\Program Files\Kingsoft\PowerWord Lite\CBEBand.dll
O9 - Extra 'Tools' menuitem: ?eÚ?′ŕ░??ˉÓÓ?¸Ó? - {A412E581-59B2-485E-834F-C5F0C0268C79} - C:\Program Files\Kingsoft\PowerWord Lite\CBEBand.dll
O9 - Extra button: HP ???Ř???? - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: Translate this web page with Babylon - {F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478} - C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll
O9 - Extra 'Tools' menuitem: Translate this web page with Babylon - {F72841F0-4EF1-4df5-BCE5-B3AC8ACF5478} - C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~1\sblsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~1\sblsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~1\sblsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~1\sblsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~1\sblsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~1\sblsp.dll
O10 - Unknown file in Winsock LSP: c:\progra~1\speedb~1\sblsp.dll
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2....re/HPDEXAXO.cab
O16 - DPF: {87587503-20F0-4FF5-8DA3-0107C4C03FDC} (vmLaunch Class) - http://downloads.com.../vmLauncher.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk10\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk10\PDEngine.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: VideoAcceleratorService - Speedbit Ltd. - C:\PROGRA~1\SPEEDB~1\VideoAcceleratorService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 14057 bytes

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#11 mschroe919

mschroe919

    basic

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Posted 03 November 2009 - 10:03 PM

Hi rusheng,

NEXT:

To see why Norton isn't running at startup do this:

Click on the start up globe
Then when opens you will see the search box
There type in the word msconfig an click ok
Then a msconfig box will open
Click on the startup box on top
look at all the stuff listed and see if norton is listed there and Has a check in a little box next to it
Let me know what you find.

ALSO you must have missed my requests for let me know how your pc is doing.

Please let me know
thank you mschroe919
"The most important thing about goals is having one."

"It is never too soon to be kind, for we never know how soon it will be too late. "

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#12 Rusheng

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Posted 04 November 2009 - 07:29 PM

Hi Mschroe960,


thanks for your continuing help!

First of all, I could not find Norton from msconfig- startup box; it has something else listed there though, for example, start
upfaster and other unchecked ones.

My computer now is running very good except that Ad-Aware repeatedly caught three spyware even after spyware removal and rebooting the system many times.

Thanks again!

Rusheng


#13 Rusheng

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Posted 04 November 2009 - 07:37 PM

Also, I am traveling at the moment and using wireless connection from unknown "unsecured connection"; would that put my computer in danger at all? What could that be? Thanks very much again!

#14 mschroe919

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Posted 05 November 2009 - 04:43 PM

Hi

NEXT:


Open hjt again, then click on open misc tools section
then click on gererate startuplist log,
click yes on message window
This will opem notepad with a list, please Copy and paste that log here.

My computer now is running very good except that Ad-Aware repeatedly caught three spyware even after spyware removal and rebooting the system many times.


Please post here what the spywares are. And when it finds them do you have the option to delete them or quarentine them?
if you quarentine them do the go into a vauly? Also when the show up again do you get the location of them? I am thinking
that you Ad-Aware might be reading them in the vault where they are in.

NEXT


Download and scan with SUPERAntiSpyware get it

HERE:


Double-click SUPERAntiSpyware.exe and use the default settings for installation.
An icon will be created on your desktop. Double-click that icon to launch the program.
If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from

HERE:


Under "Configuration and Preferences" click the Preferences button.
Click the Scanning Control tab.
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning
Scan for tracking cookies.
Terminate memory threats before quarantining.

Click the "Close" button to leave the control center screen and exit the program.
Now reboot into Safe Mode: How to enter safe mode
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with an Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.
Perform the scan...Launch the program

Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
On the left, make sure you check C:\Fixed Drive.
On the right, under "Complete Scan", choose Perform Complete Scan.
Click "Next" to start the scan. Please be patient while it scans your computer.
After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
Make sure everything has a checkmark next to it and click "Next".
A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
If asked if you want to reboot, click "Yes".

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

I am traveling at the moment and using wireless connection from unknown "unsecured connection"; would that put my computer in danger at all? What could that be?

On an unsecured connection, a person cannot access your hard drive but rather there is a shared directory on the network that is viewable to all computers on the network. The only danger is that, being an unsecured network, details sent over it are not encrypted (unless explicitly stated such as an https site) so people could sniff packets coming from you to get FTP/SMTP/POP3 passwords. Those things are still possible though on a secure network but it would take an attacker around 30 minutes to sniff enough packets to decrypt them.


mschroe919
"The most important thing about goals is having one."

"It is never too soon to be kind, for we never know how soon it will be too late. "

No Man Ever Stands So Tall As When He Stoops To Help A Child

If you wish to show your appreciation, please consider a donation to help keep us online
[url="http://"%20%20<a%20href="http://www.whatthetech.com/donate/""%20target="_blank">http://www.whatthetech.com/donate/"</a>"]Donate Here Please[/url]
Thank You

#15 Rusheng

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Posted 07 November 2009 - 01:48 PM

StartupList report, 11/7/2009, 11:46:10 AM
StartupList version: 1.52.2
Started from : C:\Program Files\Trend Micro\HijackThis\HijackThis.EXE
Detected: Windows Vista SP2 (WinNT 6.00.1906)
Detected: Internet Explorer v8.00 (8.00.6001.18828)
* Using default options
==================================================

Running processes:

C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Active Keys\akeys.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Startup Faster 2004\sfAgent.exe
C:\Program Files\Raxco\PerfectDisk10\PDAgentS1.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Users\Rusheng\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Rusheng\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Raxco\PerfectDisk10\PerfectDisk.exe

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\Windows\system32\userinit.exe,

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

StartupFaster = "C:\Program Files\Startup Faster 2004\strpfstcfg.exe" -run -SFAURUN -SFCURUN -SFAUSTARTUP -SFCUSTARTUP

--------------------------------------------------

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

[OptionalComponents]
=

[StartupFaster]
*No values found*

--------------------------------------------------

Shell & screensaver key from C:\Windows\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=explorer.exe
SCRNSAVE.EXE=C:\Windows\DREAMA~1.SCR
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------


Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll - {02478D38-C3F9-4efb-9B51-7695ECA05670}
(no name) - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
Skype add-on (mastermind) - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll - {22BF413B-C6D2-4d91-82A9-A0F997BA588C}
(no name) - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll - {3049C3E9-B461-4BC5-8870-4C09146192CA}
NCO 2.0 IE BHO - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}
Symantec Intrusion Prevention - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll - {6D53EC84-6AAE-4787-AEEE-F4628F01010C}
Search Helper - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B}
RoboForm - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll - {724d43a9-0d85-11d4-9908-00400523e39a}
(no name) - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
(no name) - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll - {9030D464-4C02-4ABF-8ECC-5164760863C6}
Babylon IE plugin - C:\Program Files\Babylon\Babylon-Pro\Utils\BabylonIEPI.dll - {9CFACCB6-2F3F-4177-94EA-0D2B72D384C1}
CBIEBuddy - C:\Program Files\Kingsoft\PowerWord Lite\CBEBand.dll - {A412E581-59B2-485E-834F-C5F0C0268C79}
(no name) - C:\Program Files\Windows Live\Toolbar\wltcore.dll - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10}
HP Smart BHO Class - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856}

--------------------------------------------------

Enumerating Task Scheduler jobs:

GoogleUpdateTaskUserS-1-5-21-2298868915-570432474-2787161315-1000Core.job
GoogleUpdateTaskUserS-1-5-21-2298868915-570432474-2787161315-1000UA.job
User_Feed_Synchronization-{EB7C435D-A3BF-4FE7-8557-E4916E55F695}.job

--------------------------------------------------

Enumerating Download Program Files:

[HP Download Manager]
InProcServer32 = C:\Windows\Downloaded Program Files\HPDEXAXO.dll
CODEBASE = https://h20436.www2....re/HPDEXAXO.cab

[vmLaunch Class]
InProcServer32 = C:\Windows\system32\vmlauncher0107.dll
CODEBASE = http://downloads.com.../vmLauncher.cab

[Shockwave Flash Object]
InProcServer32 = C:\Windows\system32\Macromed\Flash\Flash9f.ocx
CODEBASE = http://fpdownload2.m...ash/swflash.cab

--------------------------------------------------

Enumerating Winsock LSP files:

NameSpace #1: C:\Windows\system32\NLAapi.dll
NameSpace #2: C:\Windows\system32\napinsp.dll
NameSpace #3: C:\Windows\system32\pnrpnsp.dll
NameSpace #4: C:\Windows\system32\pnrpnsp.dll
NameSpace #5: C:\Program Files\Bonjour\mdnsNSP.dll
NameSpace #6: C:\Windows\system32\wshbth.dll
Protocol #1: C:\PROGRA~1\SPEEDB~1\sblsp.dll
Protocol #2: C:\PROGRA~1\SPEEDB~1\sblsp.dll
Protocol #3: C:\PROGRA~1\SPEEDB~1\sblsp.dll
Protocol #4: C:\PROGRA~1\SPEEDB~1\sblsp.dll
Protocol #5: C:\PROGRA~1\SPEEDB~1\sblsp.dll
Protocol #6: C:\PROGRA~1\SPEEDB~1\sblsp.dll
Protocol #40: C:\PROGRA~1\SPEEDB~1\sblsp.dll

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

WebCheck: C:\Windows\System32\webcheck.dll

--------------------------------------------------
End of report, 6,849 bytes
Report generated in 0.172 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

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