3 replies to this topic

[valeribabee]

HELP!!! MALWAREREMOVALBOT DRIVING ME NUTS!!  mbam_log_2009_10_15__06_49_22_.txt   3.02KB   145 downloads

Edited by valeribabee, 15 October 2009 - 08:57 AM.

[mschroe919]

Hi


Welcome to the What the tech Forums
My name is mschroe919 and I am going help you
I would like to help you So if you would....
Please be patient and I will be back as soon as possible.

NOTE:

Malware Removal BOT is a new rogue anti-spyware program



FIRST:

Please while I am gone do these steps:

Show hidden files, Here is how:

Windows XP

* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.
----------------------------------------------------
Windows Vista
To enable the viewing of Hidden files follow these steps:
Close all programs so that you are at your desktop.
Click on the Start button. This is the small round button with the Windows flag in the lower left corner.
Click on the Control Panel menu option.
When the control panel opens you can either be in Classic View or Control Panel Home view:

If you are in the Classic View do the following:
Double-click on the Folder Options icon.
Click on the View tab.
Go to step 5.

If you are in the Control Panel Home view do the following:
Click on the Appearance and Personalization link .
Click on Show Hidden Files or Folders.
Go to step 5.

Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
Remove the checkmark from the checkbox labeled Hide extensions for known file types.
Remove the checkmark from the checkbox labeled Hide protected operating system files.
Press the Apply button and then the OK button and shutdown My Computer.
Now Windows Vista is configured to show all hidden files.
-------------------------------------------------------------
NEXT:

Please download ATF Cleaner by Atribune.

Download it

HERE:

This program is for XP and Windows 2000 and vista
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

NEXT:

We need to download HijackThis, download it


HERE:


once downloaded click on it to install
By default it will install in c:\program files.Don't change the location
Then navigate to that directory and double-click on the hijackthis.exe file. When the program is started click on the Scan button and then the Save Log button to create a log of your information.
copy and paste you hjt log here.

Be sure not to delete anything intill said ok to. also don't run any other cleanup programs till we
get done it may goof ours up.
Also if you have any questions feel fre to ask first.


When you post another HJT log let me know how your PC is behavuing

I will be waiting to see new logs

mschroe919

[mschroe919]

Hi valeribabe do you still need help? If not I have to close this log.Please let me know mschroe919

[mschroe919]

Due to inactivity this topic will be closed. If you need help please start a new thread.