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[Closed] Computer Shutdown on startup


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2 replies to this topic

#1 jls

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Posted 07 October 2009 - 10:14 PM

I recieve the following message when I try to start my computer: This system is shutting down. This shutdown was initiated by NT AUTHORITY\SYSTEM The system process C:\WINDOWS\system32\services.exe terminated unexpectedly with status code -1073741482. The system will now shut down and restart. A related/unrelated problem is that I am redirected to a different search engine when I use google search. I can start my computer in safe mode. I have tried numerous antivirus removal programs and none can be run after being installed, and some can not be installed. Hijackthis.exe was installed and run by I cannot access the log. Hopefully I've given enough info to recieve some help. Thanks in advance thanks, jls

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#2 LDTate

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Posted 11 October 2009 - 06:17 AM

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DO NOT use any TOOLS such as Combofix, SmitfraudFix, MBAM, Vundofix, or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.


Vista users:
1. These tools MUST be run from the executable. (.exe)
2. With Admin Rights (Right click, choose "Run as Administrator")


Stay with this topic until I give you the all clean post.

Please download ad13's win32ksys to your desktop
  • Double click to run it
  • A black window will appear, let this run
  • On completion a log will appear on your desktop called Win32kDiag.txt please post this in your next reply.

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#3 LDTate

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Posted 20 October 2009 - 06:39 PM

Due to inactivity this topic will be closed. If you need help please start a new thread.

The forum is run by volunteers who donate their time and expertise.

Want to help others? Join the ClassRoom and learn how.

Logs will be closed if you haven't replied within 3 days

 

If you would like to paypal.gif for the help you received.
 

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