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[Resolved] Two pop ups driving me crazy!


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14 replies to this topic

#1 Sherri37

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Posted 18 September 2009 - 08:00 AM

I have two pop ups that are driving me crazy....... Can someone look at my log and help me?





Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:57:11 AM, on 9/18/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\McAfee\Managed VirusScan\VScan\EngineServer.exe
C:\Program Files\McAfee\SiteAdvisor Enterprise\McSACore.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
C:\Program Files\McAfee\Managed VirusScan\DesktopUI\XTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Scansoft\OmniForm Filler 5.0\OmniFill.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
H:\Word Documents\personal\HijackThis.exe
C:\PROGRA~1\McAfee\MANAGE~1\VScan\McShield.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=1070428
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=1070428
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - C:\Program Files\McAfee\SiteAdvisor Enterprise\McIEPlg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - C:\Program Files\McAfee\SiteAdvisor Enterprise\McIEPlg.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\Scansoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [MVS Splash] "C:\Program Files\McAfee\Managed VirusScan\DesktopUI\XTray.exe"
O4 - HKLM\..\Run: [McAfee Managed Services Tray] "C:\Program Files\McAfee\Managed VirusScan\Agent\StartMyagtTry.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.mcafee.com (HKLM)
O15 - Trusted Zone: http://betavscan.mcafeeasap.com (HKLM)
O15 - Trusted Zone: http://vs.mcafeeasap.com (HKLM)
O15 - Trusted Zone: http://www.mcafeeasap.com (HKLM)
O15 - Trusted Zone: http://www.siteadvisor.com (HKLM)
O15 - ESC Trusted Zone: http://*.mcafee.com (HKLM)
O15 - ESC Trusted Zone: http://betavscan.mcafeeasap.com (HKLM)
O15 - ESC Trusted Zone: http://vs.mcafeeasap.com (HKLM)
O15 - ESC Trusted Zone: http://www.mcafeeasap.com (HKLM)
O15 - ESC Trusted Zone: http://www.siteadvisor.com (HKLM)
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebo...toUploader5.cab
O16 - DPF: {2DEF4530-8CE6-41C9-84B6-A54536C90213} (Crystal Report Viewer Control 9) - https://www.yardiasp...ivexviewer9.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgree...eensActivia.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.mac...ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = meridian.local
O17 - HKLM\Software\..\Telephony: DomainName = meridian.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = meridian.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = meridian.local
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - C:\Program Files\McAfee\SiteAdvisor Enterprise\McIEPlg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - C:\Program Files\McAfee\SiteAdvisor Enterprise\McIEPlg.dll
O23 - Service: EngineServer - McAfee, Inc. - C:\Program Files\McAfee\Managed VirusScan\VScan\EngineServer.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: McAfee SiteAdvisor Enterprise Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor Enterprise\McSACore.exe
O23 - Service: McShield - McAfee, Inc. - C:\PROGRA~1\McAfee\MANAGE~1\VScan\McShield.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Virus and Spyware Protection Service (myAgtSvc) - McAfee, Inc. - C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe

--
End of file - 9122 bytes

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#2 jpshortstuff

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Posted 18 September 2009 - 09:42 AM

Hi :)

Nothing obvious showing in your HijackThis log, let's have a deeper look at your system. What kind of popups are you getting?

Please download DDS and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds.scr to run the tool.
  • When done two logs should open:
  • DDS.txt
  • Attach.txt
  • Save both reports to your desktop.
---------------------------------------------------
  • Post the contents of the DDS.txt report in your next reply
  • Attach the Attach.txt report to your post by scrolling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and then click UPLOAD.

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from one of the following locations and save it to your desktop.
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • In the Select Scan dialog, check
    Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Please post this log in your next reply.

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At weekends (GMT) I may not be able to reply promptly due to various commitments. Please be patient and I will respond as soon as I can.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here Posted Image

Need help remembering those important computer maintenance tasks? Let SCars do it for you.

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#3 Sherri37

Sherri37

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Posted 18 September 2009 - 10:11 AM

Teh two pop ups are telling me that Mcsheild.exe - Application Error The instruction at "0x1472ac82" referenced memory at "0x00000030"the memory could not be read and the other is teh tell microsoft about your issue pop up saying create a report. My on access scan keeps disabling by itself and when I enable it, it just disables again by itself. ROOTREPEAL © AD, 2007-2009 ================================================== Scan Start Time: 2009/09/18 11:04 Program Version: Version 1.3.5.0 Windows Version: Windows XP SP3 ================================================== Drivers ------------------- Name: dump_atapi.sys Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys Address: 0xA8D73000 Size: 98304 File Visible: No Signed: - Status: - Name: dump_WMILIB.SYS Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS Address: 0xBA5D0000 Size: 8192 File Visible: No Signed: - Status: - Name: rootrepeal.sys Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys Address: 0xA8848000 Size: 49152 File Visible: No Signed: - Status: - ==EOF== DDS (Ver_09-07-30.01) - NTFSx86 Run by sherri at 11:00:56.91 on Fri 09/18/2009 Internet Explorer: 7.0.5730.13 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1381 [GMT -5:00] AV: Total Protection Service *On-access scanning disabled* (Updated) {8C354827-2F54-4E28-90DC-AD391E77808C} FW: Total Protection Service *enabled* {259FBE35-46BE-45F3-8F2F-4DB67BBBC614} ============== Running Processes =============== C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\WINDOWS\system32\spoolsv.exe svchost.exe C:\Program Files\McAfee\Managed VirusScan\VScan\EngineServer.exe C:\Program Files\McAfee\SiteAdvisor Enterprise\McSACore.exe C:\Program Files\McAfee\MPF\MPFSrv.exe C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe C:\WINDOWS\System32\svchost.exe -k HPZ12 C:\WINDOWS\system32\svchost.exe -k imgsvc C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\igfxpers.exe C:\Program Files\Scansoft\PaperPort\pptd40nt.exe C:\Program Files\McAfee\Managed VirusScan\DesktopUI\XTray.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE C:\Program Files\Scansoft\OmniForm Filler 5.0\OmniFill.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Documents and Settings\Sherri.MERIDIAN\Desktop\dds.scr ============== Pseudo HJT Report =============== uStart Page = hxxp://www.yahoo.com/ uSearch Page = hxxp://www.google.com/hws/sb/dell-usuk-rel/en/side.html?channel=us uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk-rel/en/side.html?channel=us uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=1070428 mSearchAssistant = hxxp://www.google.com/hws/sb/dell-usuk-rel/en/side.html?channel=us BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background mRun: [IgfxTray] c:\windows\system32\igfxtray.exe mRun: [Persistence] c:\windows\system32\igfxpers.exe mRun: [PaperPort PTD] c:\program files\scansoft\paperport\pptd40nt.exe mRun: [IndexSearch] c:\program files\scansoft\paperport\IndexSearch.exe mRun: [MVS Splash] "c:\program files\mcafee\managed virusscan\desktopui\XTray.exe" mRun: [McAfee Managed Services Tray] "c:\program files\mcafee\managed virusscan\agent\StartMyagtTry.exe" mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000 IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL Trusted Zone: yardiaspnc7.com\www Trusted Zone: //about.htm/ Trusted Zone: //Exclude.htm/ Trusted Zone: //FWEvent.htm/ Trusted Zone: //LanguageSelection.htm/ Trusted Zone: //Message.htm/ Trusted Zone: //MyAgttryCmd.htm/ Trusted Zone: //MyAgttryNag.htm/ Trusted Zone: //MyNotification.htm/ Trusted Zone: //NOCLessUpdate.htm/ Trusted Zone: //quarantine.htm/ Trusted Zone: //ScanNow.htm/ Trusted Zone: //strings.vbs/ Trusted Zone: //Template.htm/ Trusted Zone: //Update.htm/ Trusted Zone: //VirFound.htm/ Trusted Zone: mcafee.com\* Trusted Zone: mcafeeasap.com\betavscan Trusted Zone: mcafeeasap.com\vs Trusted Zone: mcafeeasap.com\www Trusted Zone: siteadvisor.com\www DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab DPF: {2DEF4530-8CE6-41C9-84B6-A54536C90213} - hxxps://www.yardiaspnc7.com/33298meridian/activexviewer9.cab DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photo.walgreens.com/WalgreensActivia.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll Handler: myrm - {4D034FC3-013F-4b95-B544-44D49ABE3E76} - c:\program files\mcafee\managed virusscan\agent\MyRmProt5.0.0.604.dll Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll Notify: igfxcui - igfxdev.dll ============= SERVICES / DRIVERS =============== R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2007-7-12 214024] R2 EngineServer;EngineServer;c:\program files\mcafee\managed virusscan\vscan\EngineServer.exe [2008-2-11 14144] R2 McAfee SiteAdvisor Enterprise Service;McAfee SiteAdvisor Enterprise Service;c:\program files\mcafee\siteadvisor enterprise\McSACore.exe [2009-8-7 222528] R2 myAgtSvc;McAfee Virus and Spyware Protection Service;c:\program files\mcafee\managed virusscan\agent\myAgtSvc.exe [2007-7-12 282824] R3 MfeRKDK;McAfee Inc. MfeRKDK;c:\windows\system32\drivers\mferkdk.sys [2008-2-11 34248] S3 McShield;McShield;c:\progra~1\mcafee\manage~1\vscan\McShield.exe [2007-7-12 144704] S3 MfeAVFK;McAfee Inc. MfeAVFK;c:\windows\system32\drivers\mfeavfk.sys [2007-7-12 79816] S3 MfeBOPK;McAfee Inc. MfeBOPK;c:\windows\system32\drivers\mfebopk.sys [2007-7-12 35272] S4 ASFIPmon;Broadcom ASF IP Monitor;c:\program files\broadcom\asfipmon\AsfIpMon.exe [2006-3-17 65536] =============== Created Last 30 ================ 2009-09-18 06:58 <DIR> --d----- c:\docume~1\sherri~1.mer\applic~1\McAfee 2009-09-10 05:53 153,088 -------- c:\windows\system32\dllcache\triedit.dll ==================== Find3M ==================== 2009-08-13 10:16 512,000 -------- c:\windows\system32\dllcache\jscript.dll 2009-08-05 04:01 204,800 a------- c:\windows\system32\mswebdvd.dll 2009-08-05 04:01 204,800 -------- c:\windows\system32\dllcache\mswebdvd.dll 2009-07-19 08:33 3,597,824 -------- c:\windows\system32\dllcache\mshtml.dll 2009-07-19 08:32 6,067,200 -------- c:\windows\system32\dllcache\ieframe.dll 2009-07-17 14:01 58,880 a------- c:\windows\system32\atl.dll 2009-07-17 14:01 58,880 -------- c:\windows\system32\dllcache\atl.dll 2009-07-12 12:21 233,472 a------- c:\windows\system32\wmpdxm.dll 2009-07-12 12:21 4,874,240 -------- c:\windows\system32\dllcache\wmp.dll 2009-07-12 12:21 233,472 -------- c:\windows\system32\dllcache\wmpdxm.dll 2009-07-10 08:27 1,315,328 -------- c:\windows\system32\dllcache\msoe.dll 2009-06-29 06:07 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe 2009-06-29 06:07 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe 2009-06-29 03:35 634,632 -------- c:\windows\system32\dllcache\iexplore.exe 2009-06-29 03:33 2,452,872 -------- c:\windows\system32\dllcache\ieapfltr.dat 2009-06-29 03:33 161,792 -------- c:\windows\system32\dllcache\ieakui.dll 2008-08-26 06:44 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082620080827\index.dat ============= FINISH: 11:01:06.75 ===============

Attached Files



#4 jpshortstuff

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Posted 18 September 2009 - 10:31 AM

Hi,

OK, let's remove the Malware that is interfering.

Please download ComboFix to your desktop from one of these locations. You must rename it before saving it. Save it to your desktop.
Link 1
Link 2
Link 3

Posted Image

Posted Image

IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on Combo-Fix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image
  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making IE the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please advise.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

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At weekends (GMT) I may not be able to reply promptly due to various commitments. Please be patient and I will respond as soon as I can.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here Posted Image

Need help remembering those important computer maintenance tasks? Let SCars do it for you.

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#5 Sherri37

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Posted 18 September 2009 - 10:52 AM

Here you go.... :-)

ComboFix 09-09-17.04 - sherri 09/18/2009 11:45.1.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1356 [GMT -5:00]
Running from: c:\documents and settings\Sherri.MERIDIAN\Desktop\whatthetech\Combo-Fix.exe
AV: Total Protection Service *On-access scanning disabled* (Updated) {8C354827-2F54-4E28-90DC-AD391E77808C}
FW: Total Protection Service *enabled* {259FBE35-46BE-45F3-8F2F-4DB67BBBC614}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\COUPON~1.OCX
c:\windows\CouponPrinter.ocx

.
((((((((((((((((((((((((( Files Created from 2009-08-18 to 2009-09-18 )))))))))))))))))))))))))))))))
.

2009-09-18 11:58 . 2009-09-18 11:58 -------- d-----w- c:\documents and settings\Sherri.MERIDIAN\Application Data\McAfee
2009-09-10 10:53 . 2009-06-21 21:44 153088 ------w- c:\windows\system32\dllcache\triedit.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-09-18 12:07 . 2007-07-12 15:18 -------- d-----w- c:\program files\McAfee
2009-09-18 12:03 . 2009-05-11 14:32 -------- d-----w- c:\documents and settings\All Users\Application Data\SiteAdvisor
2009-09-18 11:57 . 2009-05-11 14:32 -------- d-----w- c:\documents and settings\All Users\Application Data\McAfee
2009-08-05 09:01 . 2004-08-11 22:00 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-07-17 19:01 . 2004-08-11 22:00 58880 ----a-w- c:\windows\system32\atl.dll
2009-07-12 17:21 . 2004-08-11 22:00 233472 ----a-w- c:\windows\system32\wmpdxm.dll
2009-06-29 16:12 . 2004-08-11 22:00 827392 ----a-w- c:\windows\system32\wininet.dll
2009-06-29 16:12 . 2004-08-11 22:00 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-06-29 16:12 . 2004-08-11 22:00 17408 ------w- c:\windows\system32\corpol.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"UserFaultCheck"="c:\windows\system32\dumprep 0 -u" [X]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2006-07-21 98304]
"Persistence"="c:\windows\system32\igfxpers.exe" [2006-07-21 81920]
"PaperPort PTD"="c:\program files\Scansoft\PaperPort\pptd40nt.exe" [2002-02-13 45108]
"IndexSearch"="c:\program files\Scansoft\PaperPort\IndexSearch.exe" [2002-02-14 36864]
"MVS Splash"="c:\program files\McAfee\Managed VirusScan\DesktopUI\XTray.exe" [2009-09-14 472384]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-2202336610-4279246015-3891468416-1202\Scripts\Logon\0\0]
"Script"=Meridian-logon.vbs

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"SiteAdvisor Service"=2 (0x2)
"MDM"=2 (0x2)
"JavaQuickStarterService"=2 (0x2)
"gusvc"=3 (0x3)
"EngineServer"=2 (0x2)
"ASFIPmon"=2 (0x2)

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\McAfee\\Managed VirusScan\\Agent\\myAgtSvc.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

R2 EngineServer;EngineServer;c:\program files\McAfee\Managed VirusScan\VScan\EngineServer.exe [2/11/2008 7:23 AM 14144]
R2 McAfee SiteAdvisor Enterprise Service;McAfee SiteAdvisor Enterprise Service;c:\program files\McAfee\SiteAdvisor Enterprise\McSACore.exe [8/7/2009 9:54 AM 222528]
R2 myAgtSvc;McAfee Virus and Spyware Protection Service;c:\program files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe [7/12/2007 10:18 AM 282824]
S4 ASFIPmon;Broadcom ASF IP Monitor;c:\program files\Broadcom\ASFIPMon\AsfIpMon.exe [3/17/2006 5:25 PM 65536]

--- Other Services/Drivers In Memory ---

*Deregistered* - BASFND

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
IE: Append to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
Trusted Zone: yardiaspnc7.com\www
Trusted Zone: //about.htm/
Trusted Zone: //Exclude.htm/
Trusted Zone: //FWEvent.htm/
Trusted Zone: //LanguageSelection.htm/
Trusted Zone: //Message.htm/
Trusted Zone: //MyAgttryCmd.htm/
Trusted Zone: //MyAgttryNag.htm/
Trusted Zone: //MyNotification.htm/
Trusted Zone: //NOCLessUpdate.htm/
Trusted Zone: //quarantine.htm/
Trusted Zone: //ScanNow.htm/
Trusted Zone: //strings.vbs/
Trusted Zone: //Template.htm/
Trusted Zone: //Update.htm/
Trusted Zone: //VirFound.htm/
Trusted Zone: mcafee.com\*
Trusted Zone: mcafeeasap.com\betavscan
Trusted Zone: mcafeeasap.com\vs
Trusted Zone: mcafeeasap.com\www
Trusted Zone: siteadvisor.com\www
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-McAfee Managed Services Tray - c:\program files\McAfee\Managed VirusScan\Agent\StartMyagtTry.exe
AddRemove-Coupon Printer for Windows2.0 - c:\program files\Coupons\uninstall.exe
AddRemove-MVS - c:\progra~1\McAfee\MANAGE~1\Agent\myinx



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-09-18 11:47
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-09-18 11:48
ComboFix-quarantined-files.txt 2009-09-18 16:48

Pre-Run: 61,820,903,424 bytes free
Post-Run: 61,968,150,528 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

129 --- E O F --- 2009-09-10 21:03

#6 jpshortstuff

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Posted 18 September 2009 - 11:29 AM

Hi,

Click Start >> Control Panel >> Add/Remove Programs. Find each of these items and Remove them:
J2SE Runtime Environment 5.0 Update 6
Java™ 6 Update 3
Java™ SE Runtime Environment 6 Update 1

You should also have Java check for updates, as your current version (6u11) can be updated.


Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location.
  • The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
  • Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt
  • Post that log back here.
Let me know how your computer is running now.

Proud Graduate of the TC/WTT Classroom

At weekends (GMT) I may not be able to reply promptly due to various commitments. Please be patient and I will respond as soon as I can.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here Posted Image

Need help remembering those important computer maintenance tasks? Let SCars do it for you.

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#7 Sherri37

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Posted 18 September 2009 - 02:07 PM

Wanted to let you know I will not be back by the computer with the issues until Monday. I will definately continue this process then. i really appreciate your help!!!

#8 jpshortstuff

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Posted 18 September 2009 - 03:31 PM

No problem, thanks for letting me know :thumbup:

Proud Graduate of the TC/WTT Classroom

At weekends (GMT) I may not be able to reply promptly due to various commitments. Please be patient and I will respond as soon as I can.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here Posted Image

Need help remembering those important computer maintenance tasks? Let SCars do it for you.

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#9 Sherri37

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Posted 21 September 2009 - 05:24 AM

Hi there and happy Monday, I ran the scan and here is the log........ Malwarebytes' Anti-Malware 1.41 Database version: 2775 Windows 5.1.2600 Service Pack 3 9/21/2009 6:23:20 AM mbam-log-2009-09-21 (06-23-20).txt Scan type: Full Scan (C:\|) Objects scanned: 158541 Time elapsed: 23 minute(s), 12 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)

#10 jpshortstuff

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Posted 21 September 2009 - 06:11 AM

Looks clean :thumbup: How is the computer running, still having problems?

Proud Graduate of the TC/WTT Classroom

At weekends (GMT) I may not be able to reply promptly due to various commitments. Please be patient and I will respond as soon as I can.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here Posted Image

Need help remembering those important computer maintenance tasks? Let SCars do it for you.

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#11 Sherri37

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Posted 21 September 2009 - 06:44 AM

It is working great!! Thank you!!

#12 jpshortstuff

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Posted 21 September 2009 - 06:51 AM

Hi,

Glad to hear it :thumbup:

Click Start >> Run, and then type ComboFix /u and hit enter.
You can now delete any other tools I had you download and use, unless you wish to keep them.


Now that your system appears to be clean, there's just a few steps I'd like you to take to prevent any future infections.
  • Keeping your Windows up-to-date is crucial to your computer's security. Please go to the Windows Update Site (using Internet Explorer) and download and install all critical updates on a regular basis.

  • Make sure you update your Anti-Virus software regularly, new viruses are being developed all the time.

  • Some more programs that it would be useful to have [OPTIONAL but RECOMMENDED]:

    Download Spybot Search and Destroy 1.5 from here
    Check for Updates/ Immunize and run a Full System Scan on a regular basis.

    Download and install the free version of WinPatrol. This program protects your computer in a variety of ways and will work well with your existing security software. Have a look at this tutorial to help you get started with the program.
Also, please read this great article by Tony Klein: So How Did I Get Infected In First Place

Glad we could be of assistance.

Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.

Stay Clean!

jpshortstuff

Proud Graduate of the TC/WTT Classroom

At weekends (GMT) I may not be able to reply promptly due to various commitments. Please be patient and I will respond as soon as I can.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here Posted Image

Need help remembering those important computer maintenance tasks? Let SCars do it for you.

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#13 Sherri37

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Posted 21 September 2009 - 02:06 PM

Thank you so much for your help!!! Things seem great...

#14 jpshortstuff

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Posted 21 September 2009 - 02:10 PM

Glad we could help you :thumbup:

Proud Graduate of the TC/WTT Classroom

At weekends (GMT) I may not be able to reply promptly due to various commitments. Please be patient and I will respond as soon as I can.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here Posted Image

Need help remembering those important computer maintenance tasks? Let SCars do it for you.

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#15 jpshortstuff

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Posted 21 September 2009 - 02:10 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

Proud Graduate of the TC/WTT Classroom

At weekends (GMT) I may not be able to reply promptly due to various commitments. Please be patient and I will respond as soon as I can.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here Posted Image

Need help remembering those important computer maintenance tasks? Let SCars do it for you.

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