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Spyware / Malware / Virus Removal

[Closed] Slow comp

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Can someone check my hijack this log. My computer has been acting wierdly recently. It crashes from time to time and toolbar resorts to a Windows classic look. Might be something to do with the graphics card but I want to make sure its not a software problem or virus/adware. I do have AWC and AVG. just want to make sure everything here is clean and up to date, thanks! _____ Running processes: C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Windows\system32\taskeng.exe C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\AVG\AVG8\avgtray.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\uTorrent\uTorrent.exe C:\PROGRA~1\FOXITS~1\FOXITR~1\FOXITR~1.EXE C:\Program Files\LimeWire\LimeWire.exe C:\Program Files\Winamp\winamp.exe C:\Windows\explorer.exe O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - NCO 2.0 IE BHO O2 - BHO: NCO 2.0 IE BHO - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: NCO 2.0 IE BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll O2 - BHO: NCO 2.0 IE BHO - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe O23 - Service: (Ati External Event Utility) - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe O23 - Service: AVGIDSAgent - AVG - C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSAgent.exe O23 - Service: AVGIDSWatcher - AVG - C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSWatcher.exe O23 - Service: Google Desktop Manager 5.7.801.7324 (GoogleDesktopManager-010708-104812) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe O23 - Service: Google Desktop Manager 5.7.801.7324 (gpsvc) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe O23 - Service: Google Update Service (gupdate1c994699254f5d0) (gupdate1c994699254f5d0) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe O23 - Service: O2Flash Memory Service (O2Flash) - O2Micro International - C:\Windows\system32\o2flash.exe O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown - %ProgramFiles%\WinPcap\rpcapd.exe O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe O23 - Service: UpdateNaviInstallService - FUJITSU LIMITED - C:\Program Files\Fujitsu\fjdvrupd\updnvsrv.exe
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Hi, welcome to the WTT Forums. My username is Raktor, and I would be glad to help you with your malware issues. I'd be grateful if you would note the following:

  • Absence of symptoms does not always mean the computer is clean
  • Please do not run any scans or fixes without my direction.
  • Finally, stay with this topic until I give you the final 'All clear' post.

1) DDS
[external image: Posted Image]
Please download DDS and save it to your desktop from here or here or here.
Disable any script blocker, and then double click dds.scr to run the tool.
  • When done, DDS will open two (2) logs:
    • DDS.txt
    • Attach.txt
  • Save both reports to your desktop.

2) RR
Please download RootRepeal.zip.
Save it to your Desktop. Alternate download links here or here.
Please print these instructions, you will not have an Internet connection!
If you have a 3rd party "unzipping" program…use it to open the zipped file…then skip to Step 5. Otherwise…
  • Right click on RootRepeal.zip and select "Extract All"….
  • Click Next on the "Welcome to the Compressed (zipped) Folders Extraction Wizard."
  • Click on the Browse…button, then click on Desktop, then click OK.
  • Once done, check (tick) the Show extracted files box and click Finish.
  • Before running RootRepeal:
    • Disconnect from the Internet as your system will be unprotected while using this tool.
      Close all programs and temporarily disable your anti-virus, Firewall and any anti-malware real-time protection before performing a scan.
  • Open the RootRepeal folder and double-click on RootRepeal.exe to launch it.
  • When the program opens, click the Report tab at the bottom, then click the Scan button.
  • In the Select Scan, dialog which asks What do you want to include in the scan?, check ALL the boxes.
    🖼Click to load external image (Posted Image)
  • Click OK.
  • In the Select Drives, dialog Please select drives to scan: select all drives showing, then click OK.
    The scan can take some time to finish. Do not use the computer while the scan is running.
    When the scan has completed, a list of files will be generated in the RootRepeal window.
  • Click on the Save Report button and save it as "rootrepeal.txt" to your desktop.
  • Close and exit RootRepeal
  • Double-click on the file rootrepeal.txt… Notepad will open… copy/paste the file contents in your next reply.

Make sure to enable your anti-virus, Firewall and any other security programs you disabled.
Note: If RootRepeal cannot complete a scan and results in a crash report, try repeating the scan in "safe mode".

3) What You Will Need To Post:
  • DDS logs
  • RR log

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