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[Closed] PC incredibly slow

2 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hi,

Thanks so much for looking at my computer for me, i truly do not know what I'm doing! My computer was playing up so I opened firefox as firefox -P in the folder labnol via the registry and it was ok.

I have included; Hijack This scan, DDS ligfile, DDS installed programmes and Root Repeal scan at the end of this text as couldn't manage to upload the Hijack this scan as it kept failing.

Here's where it started going wrong - what I've done the last few days - I accidentally installed the new update to firefox. it said it needed to disable .net framework which i said ok to - still seemed ok. The I had to uninstall .net framework and .net 2 framework and re-install .net 2 framework to get a codec that would enable .avi files to play to install so I could watch movies with Windows Media Player.

Today when I booted up computer it told me to restore :o it which I did (and the codec for .avi has gone). Then firefox wouldn't open, either normally or using firefox - P, so I uninstalled then reinstalled normal firefox. (last night I deleted something in the registry to do with firefox which I'd read wasn't needed! - :wub: ), I also updated Java. Computer slow especially on pages where there are videos.

Any help you can give would be much appreciated. i have tried some registry fix companies but they have been useless. I appreciate my computer is old with only a small memory. Because of theis I have Kaspersky anti virus but only the windows firewall - as anything else eg McAfee or Zone Alarm slows it to a crawl.

Thanks again,

Here's hoping!

Maggie



Hijack This Scan

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 00:11:22, on 05/09/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\klwtblfs.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\notepad.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.co.uk/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.search.yahoo.com/search?fr=mcafee&p;=%s
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\ievkbd.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\klwtbbho.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [EEventManager] C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\avp.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: &Virtual; keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\klwtbbho.dll
O9 - Extra button: URLs c&heck; - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\klwtbbho.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -
O17 - HKLM\System\CCS\Services\Tcpip\..\{986748C4-C45D-4E6A-B1AD-99CB6DF66FD7}: NameServer = 192.168.0.1,0.0.0.0
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd3.dll
O23 - Service: Kaspersky Anti-Virus (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2010\avp.exe
O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O24 - Desktop Component 1: (no name) - C:\Documents and Settings\Maggie\My Documents\havaloff\loader.htm

–
End of file - 7575 bytes



DDS Logfile


DDS (Ver_09-07-30.01) - NTFSx86
Run by [removed] at 0:16:59.67 on 05/09/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.co.uk/
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://www.dell.co.uk/myway
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid;=ie7&rls;=com.microsoft:en-US&ie;=utf8&oe;=utf8
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://uk.search.yahoo.com/search?fr=mcafee&p;=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - c:\program files\kaspersky lab\kaspersky anti-virus 2010\ievkbd.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.15642\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: FilterBHO Class: {e33cf602-d945-461a-83f0-819f76a199f8} - c:\program files\kaspersky lab\kaspersky anti-virus 2010\klwtbbho.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [DellSupport] "c:\program files\dell support\DSAgnt.exe" /startup
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [EEventManager] c:\program files\epson\creativity suite\event manager\EEventManager.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [AVP] "c:\program files\kaspersky lab\kaspersky anti-virus 2010\avp.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {4248FE82-7FCB-46AC-B270-339F08212110} - {4248FE82-7FCB-46AC-B270-339F08212110} - c:\program files\kaspersky lab\kaspersky anti-virus 2010\klwtbbho.dll
IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - c:\program files\kaspersky lab\kaspersky anti-virus 2010\klwtbbho.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://support.microsoft.com/OAS/ActiveX/MSDcode.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
TCP: {986748C4-C45D-4E6A-B1AD-99CB6DF66FD7} = 192.168.0.1,0.0.0.0
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: ic32pp - {BBCA9F81-8F4F-11D2-90FF-0080C83D3571} - c:\windows\wc98pp.dll
Notify: igfxcui - igfxdev.dll
Notify: klogon - c:\windows\system32\klogon.dll
AppInit_DLLs: c:\progra~1\kasper~1\kasper~1\mzvkbd3.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\maggie\applic~1\mozilla\firefox\profiles\r2ihgbrt.labnol\
FF - prefs.js: browser.startup.homepage - www.google.co.uk
FF - component: c:\program files\mozilla firefox\components\FFComm.dll
FF - component: c:\program files\mozilla firefox\extensions\[removed]\components\KavLinkFilter.dll
FF - plugin: c:\documents and settings\all users\application data\zylom\zylomgamesplayer\npzylomgamesplayer.dll
FF - plugin: c:\documents and settings\maggie\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\maggie\local settings\application data\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npzylomgamesplayer.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

—- FIREFOX POLICIES —-
c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\mozilla firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2009-09-05 00:14 –d-h— c:\windows\PIF
2009-09-04 19:03 411,368 a——- c:\windows\system32\deploytk.dll
2009-09-04 17:48 –d—– c:\windows\system32\wbem\Repository
2009-09-04 17:47 –d—– c:\program files\Vision Objects
2009-09-04 17:47 –d—– c:\windows\system32\XPSViewer
2009-09-02 00:37 –d—– c:\docume~1\maggie\applic~1\Vision Objects
2009-08-31 01:51 –d—– c:\program files\Veoh Networks
2009-08-31 00:13 –d—– c:\docume~1\maggie\applic~1\UseNeXT(2)
2009-08-31 00:12 –d—– c:\program files\UseNeXT(2)
2009-08-26 16:23 –d—– c:\program files\Vision Objects(2)
2009-08-07 17:33 1,221,512 a——- c:\windows\system32\zpeng25.dll
2009-08-07 17:33 350,147 a——- c:\windows\system32\vsconfig.xml
2009-08-07 16:42 604,140 a–sh— c:\windows\system32\drivers\ISwift3.dat
2009-08-07 16:40 105,395 a——- c:\windows\system32\drivers\klin.dat
2009-08-07 16:40 94,643 a——- c:\windows\system32\drivers\klick.dat
2009-08-07 16:38 –d—– c:\docume~1\alluse~1\applic~1\Kaspersky Lab
2009-08-07 16:38 –d—– c:\program files\Kaspersky Lab
2009-08-07 15:33 –d—– c:\docume~1\alluse~1\applic~1\Kaspersky Lab Setup Files

==================== Find3M ====================

2009-08-07 16:48 128,016 a——- c:\windows\system32\drivers\kl1.sys
2009-08-02 01:23 4,212 a—h— c:\windows\system32\zllictbl.dat
2009-08-02 01:04 81,984 a——- c:\windows\system32\bdod.bin
2009-06-07 04:43 153,516 a——- c:\windows\pchealth\helpctr\config\cache\Personal_32_1033.dat
2008-10-03 04:22 32,768 a–sh— c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008100320081004\index.dat
2008-10-05 15:27 32,768 a–sh— c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008100520081006\index.dat

============= FINISH: 0:18:16.10 ===============



DDS Installed Programmes


==== Installed Programs ======================

µTorrent
ABBYY FineReader 6.0 Sprint
Adobe Digital Editions
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Photoshop 7.0
Adobe Reader 9.1.2
Advertising Center
ArcSoft PhotoImpression 5
AVS DVD Authoring
AVS Update Manager 1.0
AVS Video Recorder 2.4 (Service Version)
AVS4YOU Software Navigator 1.3
Conexant D850 56K V.9x DFVc Modem
Critical Update for Windows Media Player 11 (KB959772)
Dell CinePlayer
Dell Driver Reset Tool
Dell Media Experience
Dell Support 5.0.0 (630)
Dell System Restore
Digital Line Detect
DolbyFiles
Dream Manifestation Wizard 2.0
EPSON Attach To Email
EPSON Copy Utility 3
EPSON Easy Photo Print
EPSON Event Manager
EPSON File Manager
EPSON Print CD
EPSON Printer Software
EPSON Scan
EPSON Scan Assistant
ERUNT 1.1j
Free PDF to Word Doc Converter v1.1
getPlus® for Adobe
Google Talk Plugin
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
ImagXpress
Intel® Extreme Graphics 2 Driver
Intel® PRO Network Adapters and Drivers
Intel® PROSet for Wired Connections
Internet Explorer Default Page
Java 2 Runtime Environment, SE v1.4.2_03
Java™ 6 Update 15
Java™ 6 Update 7
Kaspersky Anti-Virus 2010
MCU
Menu Templates - Starter Kit
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Premium
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Works 7.0
Modem Helper
Movie Templates - Starter Kit
Mozilla Firefox (3.5.2)
MSXML 6.0 Parser (KB925673)
MyScript Notes for DANE-ELEC
Nero 9 Trial
Nero BurnRights
Nero ControlCenter
Nero CoverDesigner
Nero DiscSpeed
Nero DriveSpeed
Nero InfoTool
Nero Installer
Nero Live
Nero PhotoSnap
Nero Recode
Nero Rescue Agent
Nero ShowTime
Nero StartSmart
Nero Vision
Nero WaveEditor
NeroBurningROM
NeroExpress
NeroLiveGadget
neroxml
NetWaiting
PerfV10_V100 User’s Guide
QuickTime
RealPlayer Basic
SCRABBLE® BRAND Crossword Game
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Sonic Activation Module
SoundTrax
Switch Sound File Converter
Update for Windows Internet Explorer 8 (KB971930)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
VC 9.0 Runtime
Viewpoint Media Player
WebFldrs XP
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
winpcap-nmap 4.02
WinRAR archiver
WinZip Self-Extractor
XML Paper Specification Shared Components Pack 1.0
ZoneAlarm

==== End Of File ===========================



ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/09/05 00:27
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
——————-
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xF01AB000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF9852000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xEF37C000 Size: 49152 File Visible: No Signed: -
Status: -

SSDT
——————-
#: 011 Function Name: NtAdjustPrivilegesToken
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047d36e

#: 025 Function Name: NtClose
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047da86

#: 031 Function Name: NtConnectPort
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047e60c

#: 035 Function Name: NtCreateEvent
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047eb40

#: 037 Function Name: NtCreateFile
Status: Hooked by "C:\WINDOWS\system32\vsdatant.sys" at address 0xeff06c80

#: 041 Function Name: NtCreateKey
Status: Hooked by "C:\WINDOWS\system32\vsdatant.sys" at address 0xeff21170

#: 043 Function Name: NtCreateMutant
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047ea18

#: 044 Function Name: NtCreateNamedPipeFile
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047bd0a

#: 046 Function Name: NtCreatePort
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047e8d4

#: 047 Function Name: NtCreateProcess
Status: Hooked by "C:\WINDOWS\system32\vsdatant.sys" at address 0xeff1e900

#: 048 Function Name: NtCreateProcessEx
Status: Hooked by "C:\WINDOWS\system32\vsdatant.sys" at address 0xeff1eb10

#: 050 Function Name: NtCreateSection
Status: Hooked by "C:\WINDOWS\system32\vsdatant.sys" at address 0xeff22b10

#: 051 Function Name: NtCreateSemaphore
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047ec72

#: 052 Function Name: NtCreateSymbolicLinkObject
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf048040e

#: 053 Function Name: NtCreateThread
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047d886

#: 056 Function Name: NtCreateWaitablePort
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047e976

#: 062 Function Name: NtDeleteFile
Status: Hooked by "C:\WINDOWS\system32\vsdatant.sys" at address 0xeff07210

#: 063 Function Name: NtDeleteKey
Status: Hooked by "C:\WINDOWS\system32\vsdatant.sys" at address 0xeff219f0

#: 065 Function Name: NtDeleteValueKey
Status: Hooked by "C:\WINDOWS\system32\vsdatant.sys" at address 0xeff217a0

#: 066 Function Name: NtDeviceIoControlFile
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047e21c

#: 068 Function Name: NtDuplicateObject
Status: Hooked by "C:\WINDOWS\system32\vsdatant.sys" at address 0xeff1e280

#: 071 Function Name: NtEnumerateKey
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047ce3a

#: 073 Function Name: NtEnumerateValueKey
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047cee4

#: 084 Function Name: NtFsControlFile
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047e016

#: 097 Function Name: NtLoadDriver
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047fea6

#: 098 Function Name: NtLoadKey
Status: Hooked by "C:\WINDOWS\system32\vsdatant.sys" at address 0xeff21f10

#: 099 Function Name: NtLoadKey2
Status: Hooked by "C:\WINDOWS\system32\vsdatant.sys" at address 0xeff21f90

#: 111 Function Name: NtNotifyChangeKey
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047d030

#: 114 Function Name: NtOpenEvent
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047ebe2

#: 116 Function Name: NtOpenFile
Status: Hooked by "C:\WINDOWS\system32\vsdatant.sys" at address 0xeff07070

#: 119 Function Name: NtOpenKey
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047c604

#: 120 Function Name: NtOpenMutant
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047eab0

#: 122 Function Name: NtOpenProcess
Status: Hooked by "C:\WINDOWS\system32\vsdatant.sys" at address 0xeff20180

#: 125 Function Name: NtOpenSection
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf0480438

#: 126 Function Name: NtOpenSemaphore
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047ed14

#: 128 Function Name: NtOpenThread
Status: Hooked by "C:\WINDOWS\system32\vsdatant.sys" at address 0xeff1ff40

#: 160 Function Name: NtQueryKey
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047cf8e

#: 161 Function Name: NtQueryMultipleValueKey
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047cbb6

#: 177 Function Name: NtQueryValueKey
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047c8bc

#: 180 Function Name: NtQueueApcThread
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf0480128

#: 192 Function Name: NtRenameKey
Status: Hooked by "C:\WINDOWS\system32\vsdatant.sys" at address 0xeff226f0

#: 193 Function Name: NtReplaceKey
Status: Hooked by "C:\WINDOWS\system32\vsdatant.sys" at address 0xeff22150

#: 194 Function Name: NtReplyPort
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047f09e

#: 195 Function Name: NtReplyWaitReceivePort
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047ef64

#: 200 Function Name: NtRequestWaitReplyPort
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047fc30

#: 204 Function Name: NtRestoreKey
Status: Hooked by "C:\WINDOWS\system32\vsdatant.sys" at address 0xeff22540

#: 206 Function Name: NtResumeThread
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf0480860

#: 207 Function Name: NtSaveKey
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047bec4

#: 210 Function Name: NtSecureConnectPort
Status: Hooked by "C:\WINDOWS\system32\vsdatant.sys" at address 0xeff0a190

#: 213 Function Name: NtSetContextThread
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047d984

#: 224 Function Name: NtSetInformationFile
Status: Hooked by "C:\WINDOWS\system32\vsdatant.sys" at address 0xeff07440

#: 230 Function Name: NtSetInformationToken
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047f5f2

#: 237 Function Name: NtSetSecurityObject
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047ffa0

#: 240 Function Name: NtSetSystemInformation
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf04804c2

#: 247 Function Name: NtSetValueKey
Status: Hooked by "C:\WINDOWS\system32\vsdatant.sys" at address 0xeff214e0

#: 253 Function Name: NtSuspendProcess
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf04805a6

#: 254 Function Name: NtSuspendThread
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf04806d2

#: 255 Function Name: NtSystemDebugControl
Status: Hooked by "C:\WINDOWS\system32\vsdatant.sys" at address 0xeff1f200

#: 257 Function Name: NtTerminateProcess
Status: Hooked by "C:\WINDOWS\system32\vsdatant.sys" at address 0xeff1f080

#: 258 Function Name: NtTerminateThread
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047d63c

#: 277 Function Name: NtWriteVirtualMemory
Status: Hooked by "C:\WINDOWS\system32\DRIVERS\klif.sys" at address 0xf047d7c8

==EOF==
Hello and welcome to WTT.

I apologize for the delay in response.

If you still require assistance post a new set of DDS Logs and a description of any remaining problems or symptoms you may still have please.

Download and run DDS

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
    • DDS.scr
    • DDS.pif
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results soon.
  • Follow the instructions that pop up for posting the results and then click Ok.
  • The black and message box window shall then disappear.
  • Please save both log files on your desktop and post the DDS.txt and zip up and attach Attach.txt as instructed.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE

Then, please run RootRepeal:

Download and run RootRepeal CR

Please download RootRepeal to your desktop
Alternative Download Link 2
Alternative Download Link 3
  • Physically disconnect your machine from the internet as your system will be unprotected.
  • Unzip it to it's own folder
  • Close/Disable all other programs especially your security programs (anti-spyware, anti-virus, and firewall) Refer to this page, if you are unsure how.
  • Double-click on RootRepeal.exe to run it. If you are using Vista, please right-click and run as Administrator…
  • Click the Report tab at the bottom.
  • Now click the Scan button in the Report Tab. [external image: Posted Image]
  • A box will pop up, check the boxes beside ALL Seven options/scan area
    🖼Click to load external image (Posted Image)
  • Now click OK.
  • Another box will open, check the boxes beside all the drives, eg : C:\, then click OK.
  • The scan will take a little while to run, so let it go unhindered.
  • Once it is done, click the Save Report button. [external image: Posted Image]
  • Save it as RepealScan and save it to your desktop
  • Reconnect to the internet.
  • Post the contents of that log in your reply please.

For your next reply I would like to see:
-The DDS logs
—DDS.txt and Attach logs
-RootRepeal logs
-Description of any remaining problems you may still have.


Thanks again and we apologize for the delay.

With Regards,
Extremeboy
Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 from the last day I replied initially, the topic will need to be closed.

Thanks for understanding.

With Regards,
Extremeboy

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