This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

[Resolved] Suspected Virus...

6 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Hi, and thanks in advance for any help.
A few weeks ago someone 'guessed' some passwords for some accounts I have over the internet. I re-sent the password to me, and quickly changed it, but it was subsequently 'changed' again… I had not installed an anti-virus (stupidly!) because it was a new PC. I have heard of 'keyloggers' and was wondering if anyone could see anything wrong or could offer any help? As of now I have installed AVG and will post a Hijack-This log. Cheers;

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:20:19, on 01/09/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\AVG\AVG8\avgui.exe
C:\Program Files\AVG\AVG8\avgscanx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: D-link AirPlus G DWL-G120 Wireless USB.lnk = ?
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O13 - Gopher Prefix:
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

–
End of file - 7188 bytes
Hi t-man7,

:welcome:

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. Logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

Nothing showing. Let's dig around a little.

  • Download DDS and save it to your desktop from
  • Here
  • here or
  • here.
    • Disable any script blocking protection (How to Disable your Security Programs)
    • Double click DDS icon to run the tool (may take up to 3 minutes to run)
    • When done, DDS.txt will open.
    • After a few moments, attach.txt will open in a second window.
    • Save both reports to your desktop.
  • We Need to check for Rootkits with RootRepeal
    • Download RootRepeal from one of the following locations and save it to your desktop.
    • Open [external image: Posted Image] on your desktop.
    • Click the [external image: Posted Image] tab.
    • Click the [external image: Posted Image] button.
    • In the Select Scan dialog, check
      [external image: Posted Image]
    • Push Ok
    • Check the box for your main system drive (Usually C:), and press Ok.
    • Allow RootRepeal to run a scan of your system. This may take some time.
    • Once the scan completes, push the [external image: Posted Image] button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt.
  • Copy/paste the log (that you've previously saved to your desktop) from RootRepeal onto your post.

  • Copy/paste the DDS.txt log (that you've previously saved to your desktop) onto your post.

  • Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and then click UPLOAD.
Hey and thanks for the reply; here is the DDS and root repeal logs posted/attached as requested. thanks for the help :) DDS (Ver_09-06-26.01) - NTFSx86 Run by [removed] at 18:42:33.58 on 06/09/2009 Internet Explorer: 8.0.6001.18813 Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.44.1033.18.2036.895 [GMT 1:00] SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46} ============== Running Processes =============== C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k rpcss C:\Windows\System32\svchost.exe -k secsvcs C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k GPSvcGroup C:\Windows\system32\SLsvc.exe C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Microsoft LifeCam\MSCamS32.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe C:\Windows\system32\svchost.exe -k imgsvc C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\Windows\System32\svchost.exe -k WerSvcGroup C:\Windows\system32\SearchIndexer.exe C:\PROGRA~1\AVG\AVG8\avgemc.exe C:\Program Files\AVG\AVG8\avgcsrvx.exe C:\Windows\system32\taskeng.exe C:\PROGRA~1\AVG\AVG8\avgnsx.exe C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe C:\Windows\System32\igfxtray.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe C:\Program Files\AVG\AVG8\avgtray.exe C:\Windows\vVX3000.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\Windows Sidebar\sidebar.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe c:\program files\windows defender\MpCmdRun.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Windows\system32\wuauclt.exe C:\Windows\servicing\TrustedInstaller.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Windows\system32\msiexec.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\DllHost.exe C:\Users\Thayney\Desktop\dds.scr C:\Windows\system32\wbem\wmiprvse.exe ============== Pseudo HJT Report =============== uStart Page = hxxp://www.google.co.uk/ uInternet Settings,ProxyOverride = *.local uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll TB: &Windows; Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun uRun: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe" mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe mRun: [IgfxTray] c:\windows\system32\igfxtray.exe mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe mRun: [Persistence] c:\windows\system32\igfxpers.exe mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe" mRun: [Google Quick Search Box] "c:\program files\google\quick search box\GoogleQuickSearchBox.exe" /autorun mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe mRun: [VX3000] c:\windows\vVX3000.exe mRun: [LifeCam] "c:\program files\microsoft lifecam\LifeExp.exe" mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll Notify: igfxcui - igfxdev.dll AppInit_DLLs: avgrsstx.dll ============= SERVICES / DRIVERS =============== R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-9-1 335240] R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-9-1 108552] R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-9-1 908056] R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-9-1 297752] R2 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2009-5-19 240512] R3 ZY202_VS;ZyXEL 802.11g XG202 1211 Vista Driver;c:\windows\system32\drivers\WlanUZG.sys [2009-7-11 449536] S2 gupdate1ca2c09e5a54a7d;Google Update Service (gupdate1ca2c09e5a54a7d);c:\program files\google\update\GoogleUpdate.exe [2009-9-2 133104] S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2009-6-22 55280] S3 fsssvc;Windows Live Family Safety;c:\program files\windows live\family safety\fsssvc.exe [2009-2-6 533360] =============== Created Last 30 ================ 2009-09-03 17:48 28,672 a——- c:\windows\system32\Apphlpdm.dll 2009-09-03 17:48 4,240,384 a——- c:\windows\system32\GameUXLegacyGDFs.dll 2009-09-02 21:12 –d—– c:\programdata\Google Updater 2009-09-02 19:50 –d—– c:\windows\pss 2009-09-02 18:43 –d—– c:\program files\Microsoft LifeCam 2009-09-02 18:37 105,016 a——- c:\windows\system32\PresentationCFFRasterizerNative_v0300.dll 2009-09-02 18:37 97,800 a——- c:\windows\system32\infocardapi.dll 2009-09-02 18:37 622,080 a——- c:\windows\system32\icardagt.exe 2009-09-02 18:37 43,544 a——- c:\windows\system32\PresentationHostProxy.dll 2009-09-02 18:37 37,384 a——- c:\windows\system32\infocardcpl.cpl 2009-09-02 18:37 11,264 a——- c:\windows\system32\icardres.dll 2009-09-02 18:36 781,344 a——- c:\windows\system32\PresentationNative_v0300.dll 2009-09-02 18:36 326,160 a——- c:\windows\system32\PresentationHost.exe 2009-09-02 18:30 96,760 a——- c:\windows\system32\dfshim.dll 2009-09-02 18:30 282,112 a——- c:\windows\system32\mscoree.dll 2009-09-02 18:30 41,984 a——- c:\windows\system32\netfxperf.dll 2009-09-02 18:30 158,720 a——- c:\windows\system32\mscorier.dll 2009-09-02 18:30 83,968 a——- c:\windows\system32\mscories.dll 2009-09-02 18:25 3,727,720 a——- c:\windows\system32\d3dx9_35.dll 2009-09-02 18:09 2,048 a——- c:\windows\system32\tzres.dll 2009-09-01 18:25 –d-h— C:\$AVG8.VAULT$ 2009-09-01 18:19 –d—– c:\program files\Trend Micro 2009-09-01 18:13 71,680 a——- c:\windows\system32\atl.dll 2009-09-01 18:13 160,256 a——- c:\windows\system32\wkssvc.dll 2009-09-01 18:13 2,066,432 a——- c:\windows\system32\mstscax.dll 2009-09-01 18:09 108,552 a——- c:\windows\system32\drivers\avgtdix.sys 2009-09-01 18:09 11,952 a——- c:\windows\system32\avgrsstx.dll 2009-09-01 18:09 335,240 a——- c:\windows\system32\drivers\avgldx86.sys 2009-09-01 18:09 –d—– c:\windows\system32\drivers\Avg 2009-09-01 18:09 –d—– c:\programdata\AVG Security Toolbar 2009-09-01 18:09 –d—– c:\progra~2\AVG Security Toolbar 2009-09-01 18:08 –d—– c:\programdata\avg8 2009-09-01 18:08 –d—– c:\program files\AVG 2009-09-01 18:08 –d—– c:\progra~2\avg8 2009-09-01 18:05 –d—– c:\users\thayney\appdata\roaming\Malwarebytes 2009-09-01 18:05 38,160 a——- c:\windows\system32\drivers\mbamswissarmy.sys 2009-09-01 18:05 19,096 a——- c:\windows\system32\drivers\mbam.sys 2009-09-01 18:05 –d—– c:\programdata\Malwarebytes 2009-09-01 18:05 –d—– c:\program files\Malwarebytes' Anti-Malware 2009-09-01 18:05 –d—– c:\progra~2\Malwarebytes 2009-09-01 17:57 –d—– c:\users\thayney\appdata\roaming\AVG8 ==================== Find3M ==================== 2009-09-06 18:16 86,016 a——- c:\windows\inf\infstrng.dat 2009-09-06 18:16 51,200 a——- c:\windows\inf\infpub.dat 2009-09-02 21:53 774 a——- c:\users\thayney\appdata\roaming\wklnhst.dat 2009-09-02 18:43 86,016 a——- c:\windows\inf\infstor.dat 2009-08-28 13:39 173,056 a——- c:\windows\apppatch\AcXtrnal.dll 2009-08-28 13:38 2,153,984 a——- c:\windows\apppatch\AcGenral.dll 2009-08-28 13:38 541,696 a——- c:\windows\apppatch\AcLayers.dll 2009-08-28 13:38 459,776 a——- c:\windows\apppatch\AcSpecfc.dll 2009-08-06 20:13 0 a—h— c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_00_00.Wdf 2009-08-03 15:07 403,816 a——- c:\windows\system32\OGACheckControl.dll 2009-08-03 15:07 322,928 a——- c:\windows\system32\OGAAddin.dll 2009-08-03 15:07 230,768 a——- c:\windows\system32\OGAEXEC.exe 2009-07-21 22:52 915,456 a——- c:\windows\system32\wininet.dll 2009-07-21 22:47 109,056 a——- c:\windows\system32\iesysprep.dll 2009-07-21 22:47 71,680 a——- c:\windows\system32\iesetup.dll 2009-07-21 21:13 133,632 a——- c:\windows\system32\ieUnatt.exe 2009-07-14 14:00 313,344 a——- c:\windows\system32\wmpdxm.dll 2009-07-14 13:59 4,096 a——- c:\windows\system32\dxmasf.dll 2009-07-14 13:58 7,680 a——- c:\windows\system32\spwmp.dll 2009-07-14 11:59 8,147,456 a——- c:\windows\system32\wmploc.DLL 2009-07-09 16:51 43,520 a——- c:\windows\system32\CmdLineExt03.dll 2009-07-09 12:16 2,060,288 a——- c:\windows\system32\usbaaplrc.dll 2009-07-09 12:16 39,424 a——- c:\windows\system32\drivers\usbaapl.sys 2009-06-26 17:21 671,744 a——- c:\windows\system32\LCCoin30.dll 2009-06-26 17:21 96,256 a——- c:\windows\VX3000.dll 2009-06-26 17:21 757,248 a——- c:\windows\vVX3000.exe 2009-06-26 17:21 222,720 a——- c:\windows\vVX3000.dll 2009-06-26 17:21 170,496 a——- c:\windows\system32\cVX3000.dll 2009-06-22 09:09 665,600 a——- c:\windows\inf\drvindex.dat 2009-06-15 16:24 156,672 a——- c:\windows\system32\t2embed.dll 2009-06-15 16:20 72,704 a——- c:\windows\system32\fontsub.dll 2009-06-15 16:20 10,240 a——- c:\windows\system32\dciman32.dll 2009-06-15 13:52 289,792 a——- c:\windows\system32\atmfd.dll 2009-06-10 13:07 91,136 a——- c:\windows\system32\avifil32.dll 2008-01-21 03:57 174 a–sh— c:\program files\desktop.ini 2006-11-02 13:39 287,440 a——- c:\windows\inf\perflib\0409\perfi.dat 2006-11-02 13:39 287,440 a——- c:\windows\inf\perflib\0409\perfh.dat 2006-11-02 13:39 30,674 a——- c:\windows\inf\perflib\0409\perfd.dat 2006-11-02 13:39 30,674 a——- c:\windows\inf\perflib\0409\perfc.dat 2006-11-02 10:20 287,440 a——- c:\windows\inf\perflib\0000\perfi.dat 2006-11-02 10:20 287,440 a——- c:\windows\inf\perflib\0000\perfh.dat 2006-11-02 10:20 30,674 a——- c:\windows\inf\perflib\0000\perfd.dat 2006-11-02 10:20 30,674 a——- c:\windows\inf\perflib\0000\perfc.dat ============= FINISH: 18:43:14.24 =============== ROOTREPEAL © AD, 2007-2009 ================================================== Scan Start Time: 2009/09/06 18:45 Program Version: Version 1.3.5.0 Windows Version: Windows Vista SP1 ================================================== Drivers ——————- Name: dump_atapi.sys Image Path: C:\Windows\System32\Drivers\dump_atapi.sys Address: 0x8C719000 Size: 32768 File Visible: No Signed: - Status: - Name: dump_dumpata.sys Image Path: C:\Windows\System32\Drivers\dump_dumpata.sys Address: 0x8C70E000 Size: 45056 File Visible: No Signed: - Status: - Name: rootrepeal.sys Image Path: C:\Windows\system32\drivers\rootrepeal.sys Address: 0xB07F4000 Size: 49152 File Visible: No Signed: - Status: - Processes ——————- Path: System PID: 4 Status: Locked to the Windows API! Path: C:\Windows\System32\audiodg.exe PID: 1196 Status: Locked to the Windows API! ==EOF==

Attachments:

t-man7,

Let's get an online scan.

ESET Online Scanner:

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.

Vista users: You will need to to right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.

  • Please go here then click on: [external image: Posted Image]

    Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
    All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.

  • Select the option YES, I accept the Terms of Use then click on: [external image: Posted Image]
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: [external image: Posted Image]
  • The virus signature database… will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
  • Now click on: [external image: Posted Image]
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan!
ESETSmartInstaller@High as CAB hook log: OnlineScanner.ocx - registred OK Hey I hope this is correct - it also said there were no threats at the end. Thanks for the quick reply
t-man7,

About all I can do for you is say congratulations and offer some advice.

Log looks good :D


You need to create a new Clean restore point:

  • Download SysRestorePoint to your desktop and unzip it to it's own folder.
  • Double click SysRestorePoint.exe so that we can make a new system restore point.
  • A box will pop up after it has made a new point, usually after a few seconds. Close that window and exit the program.
Remove all previous Restore Points
Click Start Menu > Run > copy and paste

cleanmgr

You may be asked to choose drive. Choose C: At top, click on More Options tab. Click Clean up… button in the System Restore box. Click on Yes button. When finished, click on Cancel button to exit.

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Check "Hide file extensions for known file types."
Under the "Hidden files" folder, Uncheck "Show hidden files and folders."
Check "Hide protected operating system files."
Click Apply, and then click OK.


The following is my standard advice for the future. Use what you can and pat yourself on the back for what you're already doing.

Please take time to read Preventing Malware - Tools and Practices for Safe Computing. Very important information for your consideration is contained therein.

I would also suggest you read this:
So how did I get infected in the first place?
by Tony Klein


Also: "How to prevent malware"
by miekiemoes

Please respond back that you understand the above and let me know if you have any questions. Otherwise, this thread will be closed Resolved. :thumbup:
Hey for some reason i can't create a new restore point - everything else seems fine though! Here's a copy of the error message which appears when i try to run the application: See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box. ************** Exception Text ************** System.Runtime.InteropServices.COMException (0x80070422): The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. at Microsoft.VisualBasic.CompilerServices.LateBinding.LateGet(Object o, Type objType, String name, Object[] args, String[] paramnames, Boolean[] CopyBack) at Microsoft.VisualBasic.CompilerServices.NewLateBinding.LateGet(Object Instance, Type Type, String MemberName, Object[] Arguments, String[] ArgumentNames, Type[] TypeArguments, Boolean[] CopyBack) at SysRestorePoint.Module1.CreateRestorePoint() at SysRestorePoint.Form1.Form1_Load(Object eventSender, EventArgs eventArgs) at System.EventHandler.Invoke(Object sender, EventArgs e) at System.Windows.Forms.Form.OnLoad(EventArgs e) at System.Windows.Forms.Form.OnCreateControl() at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible) at System.Windows.Forms.Control.CreateControl() at System.Windows.Forms.Control.WmShowWindow(Message& m) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.ScrollableControl.WndProc(Message& m) at System.Windows.Forms.ContainerControl.WndProc(Message& m) at System.Windows.Forms.Form.WmShowWindow(Message& m) at System.Windows.Forms.Form.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) ************** Loaded Assemblies ************** mscorlib Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.3074 (QFE.050727-3000) CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll —————————————- SysRestorePoint Assembly Version: 1.3.0.0 Win32 Version: 1.3.0.0 CodeBase: file:///C:/Users/Thayney/Desktop/SysRestorePoint_v13/SysRestorePoint.exe —————————————- Microsoft.VisualBasic Assembly Version: 8.0.0.0 Win32 Version: 8.0.50727.3053 (netfxsp.050727-3000) CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll —————————————- System Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000) CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll —————————————- System.Windows.Forms Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000) CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll —————————————- System.Drawing Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000) CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll —————————————- System.Runtime.Remoting Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000) CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll —————————————- System.Configuration Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000) CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll —————————————- System.Xml Assembly Version: 2.0.0.0 Win32 Version: 2.0.50727.3074 (QFE.050727-3000) CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll —————————————- ************** JIT Debugging ************** To enable just-in-time (JIT) debugging, the .config file for this application or computer (machine.config) must have the jitDebugging value set in the system.windows.forms section. The application must also be compiled with debugging enabled. For example: When JIT debugging is enabled, any unhandled exception will be sent to the JIT debugger registered on the computer rather than be handled by this dialog box. END Thanks for the help :)
t-man7,

Try this:
  • Click Start
  • All Programs
  • Accessories
  • System Tools
  • System Restore
  • Click on radio button for Create a restore point
  • Follow the prompts to create a new restore point
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI