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Spyware / Malware / Virus Removal

[Closed] Need Help Computer is really messed up!

2 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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My computer is infected with windows antivirus pro and probably a lot of other stuff by now. I downloaded HJT onto a flash drive because the computer was not letting me download anything so i used another computer to get HJT with. I booted the computer into safe mode and got HJT on it but HJT wont run in safe mode. But in regular mode the computer keeps restarting by itself every 5 mins. i guess ill keep trying to get an HJT log for you guys but anything else you would suggest?
Hi,

Try safemode with networking - see if you can download - if not transfer the following programs and run them in safe mode.
You may need to rename the .exe extension to .com



Please download DDS from either of these links

LINK 1
LINK 2

and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds.pif to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.
—————————————————
Please include the contents of the following in your next reply:

DDS.txt
Attach.txt.


NEXT


[external image: Posted Image]
Download GMER Rootkit Scanner from here or here.
  • Extract the contents of the zipped file to desktop.
  • Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
  • If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO.

    [external image: Posted Image]
    Click the image to enlarge it
  • In the right panel, you will see several boxes that have been checked. Uncheck the following …
    • Sections
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish.
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
  • Save it where you can easily find it, such as your desktop, and post it in your next reply.

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries



NEXT


We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive.
  • Open [external image: Posted Image] on your desktop.
  • Click the [external image: Posted Image] tab.
  • Click the [external image: Posted Image] button.
  • Check all seven boxes: [external image: Posted Image]
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the [external image: Posted Image] button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

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