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Spyware / Malware / Virus Removal

[Resolved] Locked out from all programs-Windows AntiVirus Pro

19 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #16
Hi,

Please do the following:

  • Please open your MalwareBytes AntiMalware Program
  • Click the Update Tab and search for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <– very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.


NEXT

Using Internet Explorer or Firefox, visit Kaspersky On-line Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.
2. To optimize scanning time and produce a more sensible report for review:
  • Close any open programs
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
3. Click Run at the Security prompt.
The program will then begin downloading and installing and will also update the database.
Please be patient as this can take quite a long time to download.
  • Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View scan report at the bottom.

    [external image: Posted Image]
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply


Also, Please describe how your computer is running now and if there are any outstanding issues
Post #17
Here is the MBAM log:

Malwarebytes' Anti-Malware 1.40
Database version: 2551
Windows 5.1.2600 Service Pack 3

8/20/2009 7:34:52 PM
mbam-log-2009-08-20 (19-34-52).txt

Scan type: Quick Scan
Objects scanned: 118358
Time elapsed: 6 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_USERS\S-1-5-18\SOFTWARE\Windows antiVirus pro (Rogue.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\onhelp.htm (Rogue.Trace) -> Quarantined and deleted successfully.

________________________________________________________________________________
___________________________________________________

Here are the Kaspersky scan results:

——————————————————————————–
KASPERSKY ONLINE SCANNER 7.0: scan report
Friday, August 21, 2009
Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Friday, August 21, 2009 02:24:10
Records in database: 2667746
——————————————————————————–

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\

Scan statistics:
Objects scanned: 140807
Threats found: 4
Infected objects found: 8
Suspicious objects found: 0
Scan duration: 02:35:01


File name / Threat / Threats count
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\UACowuvkfgqnr.sys.vir Infected: Rootkit.Win32.Agent.oxr 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACkltoygwtys.dll.vir Infected: Trojan.Win32.TDSS.amwo 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\UACrmdxyqxmim.dll.vir Infected: Trojan.Win32.Tdss.anrc 1
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP550\A0061043.sys Infected: Rootkit.Win32.Agent.oxr 1
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP550\A0061044.dll Infected: Trojan.Win32.TDSS.amwo 1
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP550\A0061045.dll Infected: Trojan.Win32.Tdss.anrc 1
C:\_OTMoveIt\MovedFiles\10302008_144912\Program Files\MUSICMATCH\Common\ComponentMgr\HoldingArea\WebSys2\WebSys.mmz Infected: not-a-virus:RiskTool.Win32.Deleter.f 1
C:\_OTMoveIt\MovedFiles\10302008_144912\Program Files\MUSICMATCH\Musicmatch Jukebox\WebSys\offline.mmz Infected: not-a-virus:RiskTool.Win32.Deleter.f 1

Selected area has been scanned.


The computer is definately running better than when we first started……
Post #18
Hi,

Please do the following:

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below.
  • They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Copy/paste the text inside the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Copy all the text inside of the code box - Press Ctrl+C (or right click on the highlighted section and choose 'copy')

FCopy::
c:\windows\RegisteredPackages\{30C7234B-6482-4A55-A11D-ECD9030313F2}$BACKUP$\System\MsPMSNSv.dll | c:\windows\system32\mspmsnsv.dll

Now paste the copied text into the open notepad - press CTRL+V (or right click and choose 'paste')

Save this file to your desktop, Save this as "CFScript"

Here's how to do that:

1.Click File;
2.Click Save As… Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save …

[external image: Posted Image]
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you.
  • Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.


NEXT

[external image: Posted Image] Your Java is out of date.
Java™ 6 Update 10 can be updated from the Java control panel Start > Control Panel (Classic View) > Java (looks like a coffee cup) > Update Tab > Update Now.
An update should begin; > follow the prompts


NEXT.

P2P - I see you have P2P software Limewire installed on your machine. We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. It likely contributed to your current situation. This page will give you further information.
Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.
Please see this topic for more information:
Perils of P2P File Sharing.
I would strongly recommend that you uninstall this now. You can do so via Control Panel >> Add or Remove Programs.
Post #19
Combo-Fix Logfile:

ComboFix 09-08-20.07 - Kevin 08/21/2009 7:09.6.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.428 [GMT -4:00]
Running from: c:\documents and settings\[removed]\Desktop\Combo-Fix.exe
Command switches used :: c:\documents and settings\Kevin\Desktop\CFScript.txt
AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\clofghls.dll
c:\windows\kluzkedd.dll

.
————— FCopy —————

c:\windows\RegisteredPackages\{30C7234B-6482-4A55-A11D-ECD9030313F2}$BACKUP$\System\MsPMSNSv.dll –> c:\windows\system32\mspmsnsv.dll
.
((((((((((((((((((((((((( Files Created from 2009-07-21 to 2009-08-21 )))))))))))))))))))))))))))))))
.

2009-08-19 23:56 . 2009-08-19 23:56 ——– d–h–w- c:\windows\PIF
2009-08-16 17:30 . 2009-08-16 17:30 102664 —-a-w- c:\windows\system32\drivers\tmcomm.sys
2009-08-16 17:30 . 2009-08-16 17:31 ——– d—–w- c:\documents and settings\Kevin\.housecall6.6
2009-08-13 22:11 . 2009-08-13 22:11 ——– d—–w- C:\CrashReport
2009-08-12 15:55 . 2009-07-10 13:27 1315328 ——w- c:\windows\system32\dllcache\msoe.dll
2009-08-05 09:01 . 2009-08-05 09:01 204800 ——w- c:\windows\system32\dllcache\mswebdvd.dll
2009-08-02 15:21 . 2009-08-02 15:21 ——– d—–w- c:\windows\system32\Adobe
2009-08-01 14:13 . 2009-08-01 14:13 ——– d—–w- c:\program files\HOJY TECH
2009-07-25 14:36 . 2009-07-25 14:36 0 —-a-w- c:\windows\popcreg.dat
2009-07-25 14:36 . 2009-07-25 14:36 0 —-a-w- c:\windows\popcinfot.dat

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-08-20 23:39 . 2006-02-13 01:16 ——– d—–w- c:\program files\Dl_cats
2009-08-20 23:26 . 2008-10-27 23:44 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2009-08-20 23:26 . 2008-12-07 13:47 3942048 —-a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
2009-08-20 00:30 . 2005-12-22 03:53 26 -c–a-w- c:\windows\popcinfo.dat
2009-08-16 17:19 . 2005-12-19 20:29 ——– d–h–w- c:\program files\InstallShield Installation Information
2009-08-13 07:11 . 2008-01-08 11:56 ——– d—–w- c:\program files\Microsoft Silverlight
2009-08-05 09:01 . 2005-08-16 10:18 204800 —-a-w- c:\windows\system32\mswebdvd.dll
2009-08-03 17:36 . 2008-10-27 23:44 38160 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-03 17:36 . 2008-10-27 23:44 19096 —-a-w- c:\windows\system32\drivers\mbam.sys
2009-07-25 14:46 . 2009-02-08 16:21 ——– d—–w- c:\program files\PopCap Games
2009-07-25 14:34 . 2006-11-23 14:33 ——– d—–w- c:\program files\Oberon Media
2009-07-24 00:42 . 2007-01-11 01:14 ——– d—a-w- c:\documents and settings\All Users\Application Data\TEMP
2009-07-20 00:42 . 2005-12-22 03:10 5018 -csha-w- c:\windows\system32\KGyGaAvL.sys
2009-07-20 00:42 . 2005-12-22 03:10 104 -csh–r- c:\windows\system32\E9DA6A2B40.sys
2009-07-17 19:01 . 2005-08-16 10:18 58880 —-a-w- c:\windows\system32\atl.dll
2009-07-14 03:43 . 2005-08-16 10:19 286208 —-a-w- c:\windows\system32\wmpdxm.dll
2009-07-11 15:58 . 2005-12-19 20:33 ——– d—–w- c:\documents and settings\All Users\Application Data\Viewpoint
2009-07-11 15:57 . 2006-12-14 21:49 ——– d—–w- c:\program files\AIM6
2009-07-11 15:57 . 2005-12-25 05:04 ——– d—–w- c:\documents and settings\All Users\Application Data\AOL Downloads
2009-07-10 01:37 . 2005-12-19 20:41 ——– d—–w- c:\documents and settings\All Users\Application Data\McAfee
2009-07-09 22:36 . 2005-12-19 20:41 ——– d—–w- c:\program files\McAfee
2009-06-29 16:12 . 2005-08-16 10:18 827392 —-a-w- c:\windows\system32\wininet.dll
2009-06-29 16:12 . 2005-08-16 10:18 78336 —-a-w- c:\windows\system32\ieencode.dll
2009-06-29 16:12 . 2005-08-16 10:18 17408 —-a-w- c:\windows\system32\corpol.dll
2009-06-25 08:25 . 2005-08-16 10:18 54272 —-a-w- c:\windows\system32\wdigest.dll
2009-06-25 08:25 . 2005-08-16 10:18 56832 —-a-w- c:\windows\system32\secur32.dll
2009-06-25 08:25 . 2005-08-16 10:18 147456 —-a-w- c:\windows\system32\schannel.dll
2009-06-25 08:25 . 2005-08-16 10:18 136192 —-a-w- c:\windows\system32\msv1_0.dll
2009-06-25 08:25 . 2005-08-16 10:18 730112 —-a-w- c:\windows\system32\lsasrv.dll
2009-06-25 08:25 . 2005-08-16 10:18 301568 —-a-w- c:\windows\system32\kerberos.dll
2009-06-24 11:18 . 2005-08-16 10:18 92928 —-a-w- c:\windows\system32\drivers\ksecdd.sys
2009-06-16 14:36 . 2005-08-16 10:18 119808 —-a-w- c:\windows\system32\t2embed.dll
2009-06-16 14:36 . 2005-08-16 10:18 81920 —-a-w- c:\windows\system32\fontsub.dll
2009-06-12 12:31 . 2005-08-16 10:18 80896 —-a-w- c:\windows\system32\tlntsess.exe
2009-06-12 12:31 . 2005-08-16 10:18 76288 —-a-w- c:\windows\system32\telnet.exe
2009-06-10 14:13 . 2005-08-16 10:18 84992 —-a-w- c:\windows\system32\avifil32.dll
2009-06-10 13:19 . 2005-08-16 10:37 2066432 —-a-w- c:\windows\system32\mstscax.dll
2009-06-10 06:14 . 2005-08-16 10:18 132096 —-a-w- c:\windows\system32\wkssvc.dll
2009-06-03 19:09 . 2005-08-16 10:18 1291264 —-a-w- c:\windows\system32\quartz.dll
2009-05-30 11:18 . 2009-05-30 11:18 1244648 —-a-w- c:\documents and settings\Missy\Application Data\MSNInstaller\msnauins.exe
2006-05-26 02:04 . 2006-05-26 02:04 774144 —-a-w- c:\program files\RngInterstitial.dll
.

((((((((((((((((((((((((((((( SnapShot@2009-08-20_11.03.37 )))))))))))))))))))))))))))))))))))))))))
.
+ 2005-08-16 10:19 . 2004-08-10 11:00 25088 c:\windows\system32\dllcache\mspmsnsv.dll
+ 2009-08-20 20:50 . 2009-08-21 10:00 32768 c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
+ 2005-12-22 01:07 . 2009-08-21 10:00 32768 c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
- 2005-12-22 01:07 . 2009-08-20 10:34 32768 c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
+ 2005-12-22 01:07 . 2009-08-21 10:00 32768 c:\windows\system32\config\systemprofile\Cookies\index.dat
- 2005-12-22 01:07 . 2009-08-20 10:34 32768 c:\windows\system32\config\systemprofile\Cookies\index.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2008-09-16 1833296]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WinPatrol"="c:\program files\BillP Studios\WinPatrol\winpatrol.exe" [2008-01-27 316728]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-01-05 413696]
"MemoryCardManager"="c:\program files\Dell Photo AIO Printer 944\memcard.exe" [2005-08-10 286720]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2009-01-09 645328]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-10-09 16384]
"dlcdmon.exe"="c:\program files\Dell Photo AIO Printer 944\dlcdmon.exe" [2005-07-22 430080]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-01-06 290088]
"DLCDCATS"="c:\windows\System32\spool\DRIVERS\W32X86\3\DLCDtime.dll" [2006-02-24 73728]
"dellsupportcenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"SigmatelSysTrayApp"="stsystra.exe" - c:\windows\stsystra.exe [2005-03-23 339968]
"Logitech Hardware Abstraction Layer"="KHALMNPR.EXE" - c:\windows\KHALMNPR.Exe [2005-05-20 28160]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" - c:\windows\system32\narrator.exe [2008-04-14 53760]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2005-12-19 24576]
Logitech SetPoint.lnk - c:\program files\Logitech\SetPoint\SetPoint.exe [2005-12-21 450560]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Common Files\\AOL\\1135487193\\ee\\AOLSoftware.exe"=
"c:\\WINDOWS\\system32\\dlcdcoms.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R2 dlcd_device;dlcd_device;c:\windows\system32\dlcdcoms.exe -service –> c:\windows\system32\dlcdcoms.exe -service [?]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [2/11/2009 8:31 AM 24652]
S3 w300mgmt;Sony Ericsson W300 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\w300mgmt.sys [2/28/2007 9:01 PM 87824]
S3 w300obex;Sony Ericsson W300 USB WMC OBEX Interface;c:\windows\system32\drivers\w300obex.sys [2/28/2007 9:01 PM 85696]
S4 0270901247178982mcinstcleanup;McAfee Application Installer Cleanup (0270901247178982);c:\windows\TEMP\027090~1.EXE c:\progra~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog -service –> c:\windows\TEMP\027090~1.EXE c:\progra~1\COMMON~1\McAfee\INSTAL~1\cleanup.ini -cleanup -nolog -service [?]
S4 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [9/29/2008 7:26 AM 198944]
.
Contents of the 'Scheduled Tasks' folder

2009-08-15 c:\windows\Tasks\McDefragTask.job
- c:\program files\mcafee\mqc\QcConsol.exe [2007-02-07 15:53]

2009-08-01 c:\windows\Tasks\McQcTask.job
- c:\program files\mcafee\mqc\QcConsol.exe [2007-02-07 15:53]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://newyork.yankees.mlb.com/NASApp/mlb/index.jsp?c_id=nyy
uInternet Settings,ProxyOverride = *.local
IE: &Search
IE: &Yahoo! Search - file:///c:\program files\Yahoo!\Common/ycsrch.htm
IE: Yahoo! &Dictionary - file:///c:\program files\Yahoo!\Common/ycdict.htm
IE: Yahoo! &Maps - file:///c:\program files\Yahoo!\Common/ycmap.htm
IE: Yahoo! &SMS - file:///c:\program files\Yahoo!\Common/ycsms.htm
DPF: {C8AEB218-8B7A-4E15-AC17-0EE8D99B80EB} - hxxp://cnn-5.vo.llnwd.net/c1/static/cab_headless/GameTapWebUpdater.cab
FF - ProfilePath - c:\documents and settings\Kevin\Application Data\Mozilla\Firefox\Profiles\gilf6kh9.default\
FF - prefs.js: browser.startup.homepage - hxxp://newyork.yankees.mlb.com/index.jsp?c_id=nyy
FF - component: c:\program files\McAfee\SiteAdvisor\components\McFFPlg.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\nppopcaploader.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\Real\RealArcade\Plugins\Mozilla\npracplug.dll
FF - plugin: c:\program files\Unity\WebPlayer\loader\npUnity3D32.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-08-21 07:15
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
DLCDCATS = rundll32 c:\windows\System32\spool\DRIVERS\W32X86\3\DLCDtime.dll,_RunDLLEntry@16???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_USERS\S-1-5-21-2843575100-1658711411-520792388-1008\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
"??"=hex:3d,f1,a5,84,47,2b,3b,f5,2f,01,46,08,77,92,a4,14,16,47,b1,2d,02,4a,90,
52,4b,21,ff,67,ed,30,cf,49,e9,0e,a2,20,81,45,22,a6,6d,e6,96,f4,b5,f5,2c,5d,\
"??"=hex:0a,00,90,3d,0d,45,15,e6,a5,06,75,26,06,bc,0b,77
.
Completion time: 2009-08-21 7:17
ComboFix-quarantined-files.txt 2009-08-21 11:17
ComboFix2.txt 2009-08-20 22:27
ComboFix3.txt 2009-08-20 11:09

Pre-Run: 34,492,981,248 bytes free
Post-Run: 34,563,915,776 bytes free

186 — E O F — 2009-08-18 07:00
Post #21 last edited
DDS.txt


DDS (Ver_09-07-30.01) - NTFSx86
Run by [removed] at 7:06:05.85 on Sat 08/22/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_15
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.449 [GMT -4:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\system32\dlcdcoms.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell Photo AIO Printer 944\memcard.exe
C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Kevin\Desktop\dds.pif

============== Pseudo HJT Report ===============

uStart Page = hxxp://newyork.yankees.mlb.com/NASApp/mlb/index.jsp?c_id=nyy
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
mURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {377c180e-6f0e-4d4c-980f-f45bd3d40cf4} - c:\progra~1\mcafee\msk\mcapbho.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
TB: {463DF6D5-BEC1-4D67-B217-59DB692DFC53} - No File
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [MemoryCardManager] "c:\program files\dell photo aio printer 944\memcard.exe"
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [dlcdmon.exe] "c:\program files\dell photo aio printer 944\dlcdmon.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [DLCDCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\DLCDtime.dll,_RunDLLEntry@16
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
IE: &Search
IE: &Yahoo! Search - file:///c:\program files\yahoo!\Common/ycsrch.htm
IE: Yahoo! &Dictionary - file:///c:\program files\yahoo!\Common/ycdict.htm
IE: Yahoo! &Maps - file:///c:\program files\yahoo!\Common/ycmap.htm
IE: Yahoo! &SMS - file:///c:\program files\yahoo!\Common/ycsms.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxp://www.activation.rr.com/install/download/tgctlcm.cab
DPF: {02ECD07A-22D0-4AF0-BA0A-3F6B06086D08} - hxxp://fishingchamp.gamescampus.com/luncher/GamesCampus.cab
DPF: {0835BC90-6ABC-4F52-A103-4FC3A61F2C33} - hxxp://www.albatross18.com/season2/cabs/A18X.ocx
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} - hxxp://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} - hxxp://www.ipix.com/viewers/ipixx.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/8/3/d/83d1fe15-fe0f-4bdf-b09c-4e3c49808ec7/LegitCheckControl.cab
DPF: {27EB254C-C724-43B1-8DD8-F3AC9ED761B2} - hxxp://client2.tvtonic.com/Webservice/Public/WXStageInstall/2.8/TVTStage1.cab
DPF: {55027008-315F-4F45-BBC3-8BE119764741} - hxxp://www.slide.com/uploader/SlideImageUploader.cab
DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} - hxxp://www.acclaim.com/cabs/acclaim_v5.cab
DPF: {6E704581-CCAE-46D2-9C64-20D724B3624E} - hxxp://radaol-prod-web-rr.streamops.aol.com/mediaplugin/3.0.84.2/win32/unagi3.0.84.2.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {C8AEB218-8B7A-4E15-AC17-0EE8D99B80EB} - hxxp://cnn-5.vo.llnwd.net/c1/static/cab_headless/GameTapWebUpdater.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} - hxxp://download.games.yahoo.com/games/web_games/gamehouse/frenzy/SproutLauncher.cab
DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} - hxxp://download.games.yahoo.com/games/web_games/tikgames/cinematycoon/cinematycoon.cab
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\kevin\applic~1\mozilla\firefox\profiles\gilf6kh9.default\
FF - prefs.js: browser.startup.homepage - hxxp://newyork.yankees.mlb.com/index.jsp?c_id=nyy
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\nppopcaploader.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\real\realarcade\plugins\mozilla\npracplug.dll
FF - plugin: c:\program files\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2007-2-7 214024]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-5-12 611664]
R2 dlcd_device;dlcd_device;c:\windows\system32\dlcdcoms.exe -service –> c:\windows\system32\dlcdcoms.exe -service [?]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2007-2-7 359952]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2007-2-7 144704]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-2-11 24652]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2007-2-7 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2007-2-7 79880]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2007-2-7 35272]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2007-2-7 40552]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2007-2-7 34216]
S3 w300mgmt;Sony Ericsson W300 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\w300mgmt.sys [2007-2-28 87824]
S3 w300obex;Sony Ericsson W300 USB WMC OBEX Interface;c:\windows\system32\drivers\w300obex.sys [2007-2-28 85696]
S4 0270901247178982mcinstcleanup;McAfee Application Installer Cleanup (0270901247178982);c:\windows\temp\027090~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service –> c:\windows\temp\027090~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service [?]
S4 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2008-9-29 198944]

=============== Created Last 30 ================

2009-08-22 03:04 –d—– C:\6b8b1c3602f6363e8da66547
2009-08-21 07:07 –ds—- C:\Combo-Fix
2009-08-20 07:08 –d—– c:\windows\system32\dllcache\cache
2009-08-20 06:40 228,864 a——- c:\windows\PEV.exe
2009-08-20 06:40 161,792 a——- c:\windows\SWREG.exe
2009-08-20 06:40 98,816 a——- c:\windows\sed.exe
2009-08-19 19:56 –d-h— c:\windows\PIF
2009-08-18 07:06 1,110,399 a——- c:\windows\system32\uacmal.db
2009-08-16 13:30 102,664 a——- c:\windows\system32\drivers\tmcomm.sys
2009-08-16 13:30 –d—– c:\documents and settings\kevin\.housecall6.6
2009-08-13 18:11 –d—– C:\CrashReport
2009-08-12 11:55 128,512 ——– c:\windows\system32\dllcache\dhtmled.ocx
2009-08-12 11:55 1,315,328 ——– c:\windows\system32\dllcache\msoe.dll
2009-08-05 05:01 204,800 ——– c:\windows\system32\dllcache\mswebdvd.dll
2009-08-02 11:21 –d—– c:\windows\system32\Adobe
2009-08-01 10:13 –d—– c:\program files\HOJY TECH
2009-07-25 10:36 0 a——- c:\windows\popcreg.dat
2009-07-25 10:36 0 a——- c:\windows\popcinfot.dat

==================== Find3M ====================

2009-08-05 05:01 204,800 a——- c:\windows\system32\mswebdvd.dll
2009-08-03 13:36 38,160 a——- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-03 13:36 19,096 a——- c:\windows\system32\drivers\mbam.sys
2009-07-25 05:23 411,368 a——- c:\windows\system32\deploytk.dll
2009-07-19 20:42 5,018 ac-sh— c:\windows\system32\KGyGaAvL.sys
2009-07-19 09:33 3,597,824 a——- c:\windows\system32\dllcache\mshtml.dll
2009-07-19 09:33 3,597,824 a——- c:\windows\system32\dllcache\cache\mshtml.dll
2009-07-19 09:32 6,067,200 ——– c:\windows\system32\dllcache\ieframe.dll
2009-07-17 15:01 58,880 a——- c:\windows\system32\atl.dll
2009-07-17 15:01 58,880 ——– c:\windows\system32\dllcache\atl.dll
2009-07-13 23:43 10,841,088 a——- c:\windows\system32\dllcache\wmp.dll
2009-07-13 23:43 286,208 a——- c:\windows\system32\wmpdxm.dll
2009-07-13 23:43 286,208 ——– c:\windows\system32\dllcache\wmpdxm.dll
2009-06-29 07:07 13,824 ——– c:\windows\system32\dllcache\ieudinit.exe
2009-06-29 07:07 70,656 ——– c:\windows\system32\dllcache\ie4uinit.exe
2009-06-29 04:35 634,632 ——– c:\windows\system32\dllcache\iexplore.exe
2009-06-29 04:33 2,452,872 ——– c:\windows\system32\dllcache\ieapfltr.dat
2009-06-29 04:33 161,792 ——– c:\windows\system32\dllcache\ieakui.dll
2009-06-25 04:25 730,112 a——- c:\windows\system32\lsasrv.dll
2009-06-25 04:25 301,568 a——- c:\windows\system32\kerberos.dll
2009-06-25 04:25 147,456 a——- c:\windows\system32\schannel.dll
2009-06-25 04:25 136,192 a——- c:\windows\system32\msv1_0.dll
2009-06-25 04:25 56,832 a——- c:\windows\system32\secur32.dll
2009-06-25 04:25 54,272 a——- c:\windows\system32\wdigest.dll
2009-06-25 04:25 730,112 ——– c:\windows\system32\dllcache\lsasrv.dll
2009-06-25 04:25 301,568 ——– c:\windows\system32\dllcache\kerberos.dll
2009-06-25 04:25 147,456 ——– c:\windows\system32\dllcache\schannel.dll
2009-06-25 04:25 136,192 ——– c:\windows\system32\dllcache\msv1_0.dll
2009-06-25 04:25 56,832 ——– c:\windows\system32\dllcache\secur32.dll
2009-06-25 04:25 54,272 ——– c:\windows\system32\dllcache\wdigest.dll
2009-06-24 07:18 92,928 a——- c:\windows\system32\drivers\ksecdd.sys
2009-06-24 07:18 92,928 ——– c:\windows\system32\dllcache\ksecdd.sys
2009-06-16 10:36 119,808 a——- c:\windows\system32\t2embed.dll
2009-06-16 10:36 81,920 a——- c:\windows\system32\fontsub.dll
2009-06-16 10:36 119,808 ——– c:\windows\system32\dllcache\t2embed.dll
2009-06-16 10:36 81,920 ——– c:\windows\system32\dllcache\fontsub.dll
2009-06-12 08:31 80,896 a——- c:\windows\system32\tlntsess.exe
2009-06-12 08:31 80,896 ——– c:\windows\system32\dllcache\tlntsess.exe
2009-06-12 08:31 76,288 a——- c:\windows\system32\telnet.exe
2009-06-12 08:31 76,288 ——– c:\windows\system32\dllcache\telnet.exe
2009-06-10 10:13 84,992 a——- c:\windows\system32\avifil32.dll
2009-06-10 10:13 84,992 ——– c:\windows\system32\dllcache\avifil32.dll
2009-06-10 09:19 2,066,432 a——- c:\windows\system32\mstscax.dll
2009-06-10 09:19 2,066,432 ——– c:\windows\system32\dllcache\mstscax.dll
2009-06-10 02:14 132,096 a——- c:\windows\system32\wkssvc.dll
2009-06-10 02:14 132,096 ——– c:\windows\system32\dllcache\wkssvc.dll
2009-06-03 15:09 1,291,264 a——- c:\windows\system32\quartz.dll
2009-06-03 15:09 1,291,264 ——– c:\windows\system32\dllcache\quartz.dll
2008-11-16 10:05 30 a——- c:\documents and settings\kevin\jagex_runescape_preferences.dat
2006-05-25 22:04 774,144 a——- c:\program files\RngInterstitial.dll
2006-04-28 07:32 1 ac—— c:\documents and settings\kevin\SI.bin

============= FINISH: 7:07:42.79 ===============

Attach.txt:


📎Attach.zip

Doesn't seem to be any problems at this point….. Although defrag doesn't seem to work???
Post #22 last edited
Hi,

You appear to be clean,

just some housekeeping to do now.

Please do the following:

Download and run Auslogics Disc Defragmenter


Next:

P2P - I see you have P2P software Limewire installed on your machine. We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. It likely contributed to your current situation. This page will give you further information.
Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.
Please see this topic for more information:
Perils of P2P File Sharing.
I would strongly recommend that you uninstall this now. You can do so via Control Panel >> Add or Remove Programs.


Next

Follow these steps to uninstall Combofix

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

[external image: Posted Image]


NEXT

Now to remove the rest of the tools that we have used in fixing your machine:
  • Make sure you have an Internet Connection.
  • Download OTC to your desktop and run it
  • A list of tool components used in the Cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

Note: If any tools / logs remain after using this utility - right click and delete them.


NEXT

Below I have included a number of recommendations for how to protect your computer against malware infections.


  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    Then consider a password keeper, to keep all your passwords safe.
  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.

  • SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  • ATF Cleaner - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

  • MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

    WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • For Firefox, I highly recommend this add-on to keep your PC even more secure.
    • NoScript - for blocking ads and other potential website attacks
  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
    Think Prevention.
    PC Safety and Security–What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.
Post #23 last edited
Thank You For All Your Help! Everything seems back to normal now….. I'll work on getting my girlfriend to stop using Limewire too….. Thanks again!
Post #25
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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