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[Resolved] problems with slow internet and freezes

5 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Hi -

I am trying to get help for a friend - I posted a log before, but there was a time lapse because of some vacation scheduling problems - sorry! We do very much appreciate your help and I'm sorry I didn't get back in time last time!

Symptoms:
- firefox (not internet explorer) has been running painfully slowly for him on high speed DSL internet (other laptops are fine). actually, I'm on his computer on IE right now, and I personally think it's painfully slow . . .
- painfully slow internet streaming on things like youtube
- frequent crashes where his computer freezes and shows a screen with vertical gray and white stripes.

When I rain a Hijack this log, it gave me a message midway through that said that th system denied write access to the Hosts file, and then some other info about how to bypass that if a correction needed to be made.


Anyhow, here it is, and again, I'm very appreciative!


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:30:06 PM, on 7/30/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\CE\nmSvc.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Users\James Angehr\AppData\Local\Autobahn\mlb-nexdef-autobahn.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\CE\nmFlt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\WordPerfect Office X3\Programs\QFSCHD130.EXE"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NMSVC] C:\Program Files\CE\nmSvc.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: MLB.TV NexDef Plug-in.lnk = C:\Users\James Angehr\AppData\Local\Autobahn\mlb-nexdef-autobahn.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: cespy.dll
O10 - Unknown file in Winsock LSP: cespy.dll
O10 - Unknown file in Winsock LSP: cespy.dll
O10 - Unknown file in Winsock LSP: cespy.dll
O10 - Unknown file in Winsock LSP: cespy.dll
O10 - Unknown file in Winsock LSP: cespy.dll
O10 - Unknown file in Winsock LSP: cespy.dll
O10 - Unknown file in Winsock LSP: cespy.dll
O10 - Unknown file in Winsock LSP: cespy.dll
O10 - Unknown file in Winsock LSP: cespy.dll
O10 - Unknown file in Winsock LSP: cespy.dll
O13 - Gopher Prefix:
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\Windows\system32\PSIService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 6865 bytes
Post #4

the system denied write access to the Hosts file

That's normal with Vista.

DO NOT use any TOOLS such as Combofix, Vundofix, or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.


The issues with your computer that you list, doesn't appear to be related to Malware/Spyware/Virus but we can have a look.


1. These tools MUST be run from the executable. (.exe)
2. With Admin Rights (Right click, choose "Run as Administrator") every time you run them

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.


(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time.

Next:

Download ComboFix from one of these locations:

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Note: Combofix will run without the Recovery Console installed.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
"copy/paste" a new HijackThis log file into this thread as well.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.


Also please describe how your computer behaves at the moment.
Post #5
Okay, ran ATF, then ran combofix. At the end of the combofix scan, there was a log with a lot of stuff on it. I tried to cut and paste it somewhere, but then everything I tried to open wouldn't open (there was an error message that I now can't remember, cuz I was multitasking and I have a cold . . . .). Is there a way to get that log back without running a scan again?? The computer still seems pretty slow. As I'm typing this message, there's serious key lag.
Post #6
Well unless you deleted it it will this file C:\ComboFix.txt

You should not being doing anything else with the pc while Combofix is scanning.
Please follow the instructions as we don't want to kill your system.
Post #7
Okay, I found two logs - the second log was called comboFix-quarantine.

The computer has had NO freezes today (which is a first for a few weeks!), but has still been running super slow.




ComboFix 09-08-20.01 - James Angehr 08/20/2009 20:27.1.2 - NTFSx86
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.1277.708 [GMT -5:00]
Running from: c:\users\[removed]\Desktop\ComboFix.exe
SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\$recycle.bin\S-1-5-21-2152478756-3922319563-605102323-500
c:\$recycle.bin\S-1-5-21-3992505539-415531790-2019802005-1001
c:\programdata\Microsoft\Network\Downloader\qmgr0.dat
c:\programdata\Microsoft\Network\Downloader\qmgr1.dat
c:\users\Public\Desktop\avast! Antivirus.lnk
c:\windows\Fonts\WPHV07NB.TTF

—– BITS: Possible infected sites —–

hxxp://updates.swarmcast.net
.
((((((((((((((((((((((((( Files Created from 2009-07-21 to 2009-08-21 )))))))))))))))))))))))))))))))
.

2009-08-21 01:46 . 2009-08-21 01:46 ——– d—–w- c:\users\Default\AppData\Local\temp
2009-08-12 22:14 . 2009-07-17 14:35 71680 —-a-w- c:\windows\system32\atl.dll
2009-08-12 22:14 . 2009-06-10 12:12 160256 —-a-w- c:\windows\system32\wkssvc.dll
2009-08-12 22:14 . 2009-06-04 12:34 2066432 —-a-w- c:\windows\system32\mstscax.dll
2009-08-12 22:14 . 2009-06-10 12:07 91136 —-a-w- c:\windows\system32\avifil32.dll
2009-08-12 22:14 . 2009-07-14 13:00 313344 —-a-w- c:\windows\system32\wmpdxm.dll
2009-08-12 22:14 . 2009-07-14 12:58 7680 —-a-w- c:\windows\system32\spwmp.dll
2009-08-12 22:14 . 2009-07-14 12:59 4096 —-a-w- c:\windows\system32\dxmasf.dll
2009-08-12 22:14 . 2009-07-14 10:59 8147456 —-a-w- c:\windows\system32\wmploc.DLL
2009-08-03 17:55 . 2009-08-03 21:06 ——– d—–w- c:\users\James Angehr\AppData\Roaming\skypePM
2009-08-03 17:54 . 2009-08-03 22:54 ——– d—–w- c:\users\James Angehr\AppData\Roaming\Skype
2009-08-03 17:51 . 2009-08-03 17:51 ——– d—–w- c:\program files\Common Files\Skype
2009-08-03 17:51 . 2009-08-03 17:52 ——– d—–r- c:\program files\Skype
2009-08-03 17:50 . 2009-08-03 17:51 ——– d—–w- c:\programdata\Skype
2009-07-31 03:29 . 2009-07-31 03:29 ——– d—–w- c:\program files\Trend Micro
2009-07-23 14:54 . 2009-07-23 14:56 ——– d—–w- c:\program files\FLAC
2009-07-23 13:22 . 2009-07-23 13:22 ——– d—–w- c:\users\Default\AppData\Local\Microsoft Help

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-08-20 22:21 . 2009-03-06 20:44 ——– d—–w- c:\users\James Angehr\AppData\Roaming\CE
2009-08-13 15:14 . 2009-08-13 15:14 0 —ha-w- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_00_00.Wdf
2009-08-12 22:34 . 2006-11-02 11:18 ——– d—–w- c:\program files\Windows Mail
2009-08-10 02:04 . 2009-03-05 23:08 952 –sha-w- c:\windows\system32\KGyGaAvL.sys
2009-08-04 16:12 . 2009-03-05 17:52 ——– d—–w- c:\program files\Java
2009-08-03 17:56 . 2009-08-03 17:56 56 —ha-w- c:\programdata\ezsidmv.dat
2009-07-23 13:23 . 2009-07-21 16:18 ——– d—–w- c:\programdata\Microsoft Help
2009-07-22 14:59 . 2009-03-03 22:00 81544 —-a-w- c:\users\James Angehr\AppData\Local\GDIPFONTCACHEV1.DAT
2009-07-21 21:52 . 2009-07-29 15:11 915456 —-a-w- c:\windows\system32\wininet.dll
2009-07-21 21:47 . 2009-07-29 15:11 109056 —-a-w- c:\windows\system32\iesysprep.dll
2009-07-21 21:47 . 2009-07-29 15:11 71680 —-a-w- c:\windows\system32\iesetup.dll
2009-07-21 20:13 . 2009-07-29 15:11 133632 —-a-w- c:\windows\system32\ieUnatt.exe
2009-07-21 16:23 . 2009-07-21 16:23 ——– d—–w- c:\program files\Microsoft.NET
2009-07-06 16:02 . 2009-07-06 16:02 297 —-a-w- c:\windows\EReg077.dat
2009-07-02 02:22 . 2009-06-05 22:08 568 —-a-w- c:\users\James Angehr\AppData\Roaming\wklnhst.dat
2009-06-21 19:44 . 2009-06-21 19:44 200704 —-a-w- c:\users\James Angehr\AppData\Roaming\Microsoft\Windows\.autobahn\libwin32sparsefileutil.dll
2009-06-21 19:42 . 2009-06-21 19:42 65536 —-a-w- c:\users\James Angehr\AppData\Roaming\Microsoft\Windows\.autobahn\libwin32proxyconfig.dll
2009-06-15 15:24 . 2009-07-15 13:03 156672 —-a-w- c:\windows\system32\t2embed.dll
2009-06-15 15:20 . 2009-07-15 13:03 72704 —-a-w- c:\windows\system32\fontsub.dll
2009-06-15 15:20 . 2009-07-15 13:03 10240 —-a-w- c:\windows\system32\dciman32.dll
2009-06-15 12:52 . 2009-07-15 13:03 289792 —-a-w- c:\windows\system32\atmfd.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2008-01-19 1233920]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="c:\program files\Common Files\Ahead\Lib\NMBgMonitor.exe" [2006-12-24 143360]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-19 1008184]
"RemoteControl"="c:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2006-11-23 56928]
"LanguageShortcut"="c:\program files\CyberLink\PowerDVD\Language\Language.exe" [2006-12-06 54832]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2006-01-12 155648]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"QuickFinder Scheduler"="c:\program files\WordPerfect Office X3\Programs\QFSCHD130.EXE" [2007-01-03 83568]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2006-12-11 49152]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-01-05 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-01-06 290088]
"NMSVC"="c:\program files\CE\nmSvc.exe" [2008-05-15 1192088]
"avast!"="c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2009-02-05 81000]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-03-09 148888]

c:\users\James Angehr\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
MLB.TV NexDef Plug-in.lnk - c:\users\James Angehr\AppData\Local\Autobahn\mlb-nexdef-autobahn.exe [2009-4-1 801032]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2007-1-2 210520]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules]
"{CFB33F47-557C-448F-AD17-26E427E20579}"= Disabled:UDP:c:\program files\HP\Digital Imaging\bin\hpqtra08.exe:hpqtra08.exe
"{D75A2674-25D4-4044-8DBD-60516A0936E3}"= Disabled:TCP:c:\program files\HP\Digital Imaging\bin\hpqtra08.exe:hpqtra08.exe
"{5EDD705A-143E-45E9-BAD1-9FB52A4B2C77}"= Disabled:UDP:c:\program files\HP\Digital Imaging\bin\hpqste08.exe:hpqste08.exe
"{68D1ED63-041B-4BBE-85AF-9892B034AD13}"= Disabled:TCP:c:\program files\HP\Digital Imaging\bin\hpqste08.exe:hpqste08.exe
"{EF5FFF77-2FCE-4F33-84BA-1A1AFA4AD186}"= Disabled:UDP:c:\program files\HP\Digital Imaging\bin\hpofxm08.exe:hpofxm08.exe
"{0EDE5074-96D4-4DF8-B5CF-00D46FEC005D}"= Disabled:TCP:c:\program files\HP\Digital Imaging\bin\hpofxm08.exe:hpofxm08.exe
"{4C694112-7965-418F-A5B2-52240D9AC7E7}"= Disabled:UDP:c:\program files\HP\Digital Imaging\bin\hposfx08.exe:hposfx08.exe
"{8CC0D352-2C0F-4DE7-9D6E-6F38A597AF60}"= Disabled:TCP:c:\program files\HP\Digital Imaging\bin\hposfx08.exe:hposfx08.exe
"{D047E036-8E97-4CCA-B647-658B02309B15}"= Disabled:UDP:c:\program files\HP\Digital Imaging\bin\hposid01.exe:hposid01.exe
"{68404779-0604-4BAA-9981-80E8D7214627}"= Disabled:TCP:c:\program files\HP\Digital Imaging\bin\hposid01.exe:hposid01.exe
"{17A55C81-F2A8-426B-AD14-CFDBFA7673B3}"= Disabled:UDP:c:\program files\HP\Digital Imaging\bin\hpqscnvw.exe:hpqscnvw.exe
"{B8D696A7-FAC2-472D-BF2C-E662366941AA}"= Disabled:TCP:c:\program files\HP\Digital Imaging\bin\hpqscnvw.exe:hpqscnvw.exe
"{220A595A-7D3F-4597-B7D7-C07AE336ABDD}"= Disabled:UDP:c:\program files\HP\Digital Imaging\bin\hpqkygrp.exe:hpqkygrp.exe
"{4D96F74F-D7FD-4B81-A268-440E810A5FBC}"= Disabled:TCP:c:\program files\HP\Digital Imaging\bin\hpqkygrp.exe:hpqkygrp.exe
"{642A9804-94D8-4021-88CF-587DD20F65E1}"= Disabled:UDP:c:\program files\HP\Digital Imaging\bin\hpzwiz01.exe:hpzwiz01.exe
"{447090E7-DD0D-4346-AF55-E111BE3237C4}"= Disabled:TCP:c:\program files\HP\Digital Imaging\bin\hpzwiz01.exe:hpzwiz01.exe
"{B9FF0C7C-E9ED-4378-8D0D-289D8CC9FB40}"= Disabled:UDP:c:\program files\HP\Digital Imaging\bin\hpoews01.exe:hpoews01.exe
"{8CFDF01A-5428-4FF5-B596-3AE0630BBD34}"= Disabled:TCP:c:\program files\HP\Digital Imaging\bin\hpoews01.exe:hpoews01.exe
"{39B4988B-933C-42E7-B40C-B9585052CCEC}"= UDP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{19EF41B1-6E80-4F7E-8904-3ABF3299326C}"= TCP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{46DFAD36-D386-4CC6-A714-C65CBC69FDD8}"= UDP:c:\program files\iTunes\iTunes.exe:iTunes
"{B7A7EEAC-E60B-4717-9521-9FF52B654053}"= TCP:c:\program files\iTunes\iTunes.exe:iTunes
"{F4C7B1BF-ED99-4C51-A68E-A455003ECCA4}"= UDP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"{B0E4259F-A287-4678-A42F-2F3565BCB667}"= TCP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"{43F23F40-759C-4CD1-BE02-B19F63075BD6}"= c:\program files\Skype\Phone\Skype.exe:Skype
"TCP Query User{2949E392-E17E-4890-AFA6-5708B4AE0C7F}c:\\program files\\internet explorer\\iexplore.exe"= UDP:c:\program files\internet explorer\iexplore.exe:Internet Explorer
"UDP Query User{80C622CA-C8FD-41ED-BC08-A3AEF71B625D}c:\\program files\\internet explorer\\iexplore.exe"= TCP:c:\program files\internet explorer\iexplore.exe:Internet Explorer

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\StandardProfile]
"EnableFirewall"= 0 (0x0)

R1 aswSP;avast! Self Protection;c:\windows\System32\drivers\aswSP.sys [6/3/2009 10:38 AM 114768]
R2 aswFsBlk;aswFsBlk;c:\windows\System32\drivers\aswFsBlk.sys [6/3/2009 10:38 AM 20560]
R2 aswMonFlt;aswMonFlt;c:\windows\System32\drivers\aswMonFlt.sys [6/3/2009 10:37 AM 51792]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
"c:\windows\System32\rundll32.exe" "c:\windows\System32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
.
.
——- Supplementary Scan ——-
.
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
IE: Open with WordPerfect - c:\program files\WordPerfect Office X3\Programs\WPLauncher.hta
LSP: CESpy.dll
FF - ProfilePath - c:\users\James Angehr\AppData\Roaming\Mozilla\Firefox\Profiles\r8l5ej5r.default\
FF - component: c:\program files\Mozilla Firefox\extensions\{B13721C7-F507-4982-B2E5-502A71474FED}\components\NPComponent.dll
FF - component: c:\program files\Mozilla Firefox\extensions\[removed]\components\Shim.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-08-20 20:47
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2009-08-21 20:55
ComboFix-quarantined-files.txt 2009-08-21 01:54

Pre-Run: 29,078,810,624 bytes free
Post-Run: 29,182,083,072 bytes free

166 — E O F — 2009-08-17 15:13






————–

2nd log: "comboFix-quarantine"

2009-08-21 01:42:37 . 2009-08-21 01:42:37 5,957 —-a-w- C:\Qoobox\Quarantine\Registry_backups\tcpip.reg
2009-08-21 00:59:00 . 2009-08-21 01:27:12 113 —-a-w- C:\Qoobox\Quarantine\catchme.log
2009-06-03 15:38:15 . 2009-06-03 15:38:15 1,849 —-a-w- C:\Qoobox\Quarantine\C\Users\Public\Desktop\avast! Antivirus.lnk.vir
2006-11-02 13:04:06 . 2009-08-20 22:24:22 4,194,304 —-a-w- C:\Qoobox\Quarantine\C\ProgramData\Microsoft\Network\Downloader\qmgr1.dat.vir
2006-11-02 13:04:06 . 2009-08-20 22:24:22 4,194,304 —-a-w- C:\Qoobox\Quarantine\C\ProgramData\Microsoft\Network\Downloader\qmgr0.dat.vir
2004-05-11 20:10:22 . 2004-05-11 20:10:22 2,920 —-a-w- C:\Qoobox\Quarantine\C\Windows\Fonts\WPHV07NB.TTF.vir
Post #8
I don't see anything think else that's bad.

You could uninstall Bonjour and see if that helps with the speed.


Good job :thumbup:

  • Click START Search
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]


    Here's my usual all clean post

    Log looks good :D



    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      • From within Internet Explorer click on the Tools menu and then click on Options.
      • Click once on the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.

I would suggest you read How to Prevent Malware:
Post #9
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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