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Spyware / Malware / Virus Removal

[Resolved] Spyware and system crash

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Post #1
Sorry if this is a duplicate.

I am trying to help a friend with his computer. He has a program on his system called Personal Antivirus that I can't remove. His computer is running really slow and when I get on the internet and do a search I get redirected. Here is a copy of his hijackthis log.


Guy

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:09:44 AM, on 2/1/2003
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\Program Files\Bonjour\mDNSResponder.exe
D:\Program Files\Common Files\LightScribe\LSSrvc.exe
D:\WINDOWS\System32\nvsvc32.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Viewpoint\Common\ViewpointService.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\system32\rundll32.exe
D:\WINDOWS\system32\wscntfy.exe
D:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
D:\Program Files\HP\HP Software Update\HPWuSchd2.exe
D:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
D:\Program Files\iTunes\iTunesHelper.exe
D:\WINDOWS\system32\RUNDLL32.EXE
D:\Program Files\Messenger\MSMSGS.EXE
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
D:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
D:\Program Files\LimeWire\LimeWire.exe
D:\Program Files\iPod\bin\iPodService.exe
D:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
D:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msnbc.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - D:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL (file missing)
O2 - BHO: (no name) - {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: &Helper - {A77D3539-581D-450C-9E44-A84C415A6172} - D:\WINDOWS\system32\msxmlm.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - D:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - D:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: (no name) - {B122288D-D17B-47B2-A555-DFA91734A7CA} - (no file)
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - D:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - D:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroFilterCheck] D:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "D:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [HP Software Update] D:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [PersonalAV] D:\Program Files\PersonalAV\pav.exe
O4 - HKLM\..\Run: [MSDRV] NetFilter.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE D:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: Adobe Media Player.lnk = ?
O4 - Startup: LimeWire On Startup.lnk = D:\Program Files\LimeWire\LimeWire.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = D:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - D:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1145494894250
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5} (MsnMusicAx Class) - http://entimg.msn.com/client/msnmusax4017.cab
O20 - AppInit_DLLs: tirqsx.dll
O20 - Winlogon Notify: ydnqgpdc - D:\Documents and Settings\edward\Application Data\ydnqgpdc.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - D:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Updater Service (gusvc) - Google - D:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - D:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - D:\WINDOWS\system32\HPZipm12.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software GmbH - D:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - D:\Program Files\Viewpoint\Common\ViewpointService.exe
O24 - Desktop Component 0: Privacy Protection - (no file)

–
End of file - 7634 bytes
Post #2
[external image: Posted Image]


DO NOT use any TOOLS such as Combofix, SmitfraudFix, MBAM, Vundofix, or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.



Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.


Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
[external image: Posted Image]
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
    [external image: Posted Image]
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.


Please don't attach the scans / logs, use "copy/paste". .
Post #3
Thanks for your help. I run ATF Cleaner with no problems. Downloaded Malware Bytes. But when I try to install MalwareBytes a window opens. Open File- Security Warning Do you want to run this file? mbam-setup.exe I click run the window closes and nothing else happens. I attached a print screen copy. Thanks,

Attachments:

Post #5
Yes I did download it to my desktop. Double clicked on it. A window opens. I click run the window goes away and nothing happens. My last post I had a copy of the window that pops up. I tried to restart the computer, same thing. not sure what I am doing wrong. Thanks again
Post #6
Lets fix these and after you reboot try the install again

You might want to print these instructions out.

I suggest you do this:

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Uncheck "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Uncheck "Hide protected operating system files."
Click Apply, and then click OK.


Please do not delete anything unless instructed to.


1. launch Notepad (Start>All Programs>Accessories), and copy/paste all the Quoted REGEDIT below to it. Don't forget to include REGEDIT4.
Save in: Desktop
File Name: fixme.reg
Save as Type: All files
Click: Save

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""
[-HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Winlogon\Notify\ydnqgpdc.dll]



2. Save this text as fixme.reg. Make sure the "Save as type:" is "All Files (*.*)" and save it to your desktop. Include the word REGEDIT4

3. Double-click on fixme.reg. When it asks you to merge the information to the registry click Yes.

4.Empty Recycle Bin

Reboot
Post #8
Lets try a different one.

Download ComboFix from one of these locations:

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Double click on ComboFix.exe & follow the prompts.

    Note: Combofix will run without the Recovery Console installed.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
"copy/paste" a new HijackThis log file into this thread as well.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.


Also please describe how your computer behaves at the moment.
Post #9 last edited
OK, I am having the same problem. I downloaded ComboFix and saved it to my desktop. Double clicked on it and a window pops up Open File- Security Warning The publisher could not be verified. Are you sure you want to run this software? It gives me 2 choices run or cancel. I click run and the window goes away and nothing else happens. I forgot to mention when I boot the computer I get a error. Viewmgr has encountered a problem and needs to close. I am not sure if that has anything to do with it. Thanks again, Guy
Post #11
Well I renamed the program and it ran. Not sure what the problem was. I think I have it fixed now. After I ran comboFix I ran Malwarebytes, then I ran the free ESET online antivirus scanner, SuperAntiSpyware and now I just installed AVG. I also did a windows update. The computer seems to be running a lot better now. Thanks Guy
Post #13
Here is the combofix log.

Thanks,
Guy


ComboFix 09-08-10.06 - edward 08/17/2009 22:16.2.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.255.129 [GMT -7:00]
Running from: d:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.

((((((((((((((((((((((((( Files Created from 2009-07-18 to 2009-08-18 )))))))))))))))))))))))))))))))
.

2009-08-18 02:40 . 2009-08-18 03:21 ——– d–h–w- D:\$AVG8.VAULT$
2009-08-18 00:25 . 2009-07-24 16:55 1090816 —-a-w- d:\documents and settings\All Users\Application Data\AVG Security Toolbar\IEToolbar.dll
2009-08-18 00:22 . 2009-08-18 00:22 11952 —-a-w- d:\windows\system32\avgrsstx.dll
2009-08-18 00:22 . 2009-08-18 00:22 108552 —-a-w- d:\windows\system32\drivers\avgtdix.sys
2009-08-18 00:22 . 2009-08-18 00:22 335240 —-a-w- d:\windows\system32\drivers\avgldx86.sys
2009-08-18 00:22 . 2009-08-18 00:22 27784 —-a-w- d:\windows\system32\drivers\avgmfx86.sys
2009-08-18 00:21 . 2009-08-18 00:21 ——– d—–w- d:\windows\system32\drivers\Avg
2009-08-18 00:21 . 2009-08-18 00:25 ——– d—–w- d:\documents and settings\All Users\Application Data\AVG Security Toolbar
2009-08-18 00:21 . 2009-08-18 00:21 ——– d—–w- d:\program files\AVG
2009-08-18 00:21 . 2009-08-18 00:21 ——– d—–w- d:\documents and settings\All Users\Application Data\avg8
2009-08-17 23:44 . 2009-08-17 23:44 ——– d—–w- d:\documents and settings\edward\Application Data\AVG8
2009-08-17 23:42 . 2009-08-17 23:43 117760 —-a-w- d:\documents and settings\edward\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
2009-08-17 23:01 . 2009-08-17 23:01 ——– d-sh–w- d:\documents and settings\edward\IECompatCache
2009-08-17 22:43 . 2009-08-17 22:43 ——– d—–w- d:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com
2009-08-17 22:43 . 2009-08-17 23:41 ——– d—–w- d:\program files\SUPERAntiSpyware
2009-08-17 22:43 . 2009-08-17 22:43 ——– d—–w- d:\documents and settings\edward\Application Data\SUPERAntiSpyware.com
2009-08-17 22:43 . 2009-08-17 22:43 ——– d—–w- d:\program files\Common Files\Wise Installation Wizard
2009-08-17 22:41 . 2009-08-17 22:42 ——– d—–w- d:\program files\SpywareBlaster
2009-08-17 22:28 . 2009-08-17 22:28 ——– d-sh–w- d:\documents and settings\edward\PrivacIE
2009-08-17 22:27 . 2009-08-17 22:27 ——– d-sh–w- d:\documents and settings\edward\IETldCache
2009-08-17 22:19 . 2009-07-03 17:09 12800 -c—-w- d:\windows\system32\dllcache\xpshims.dll
2009-08-17 22:19 . 2009-07-03 17:09 246272 -c—-w- d:\windows\system32\dllcache\ieproxy.dll
2009-08-17 22:18 . 2009-08-17 22:18 ——– d—–w- d:\windows\ie8updates
2009-08-17 22:18 . 2009-07-01 07:08 101376 -c—-w- d:\windows\system32\dllcache\iecompat.dll
2009-08-17 22:15 . 2009-08-17 22:17 ——– dc-h–w- d:\windows\ie8
2009-08-17 17:06 . 2009-08-17 17:06 ——– d—–w- d:\program files\ESET
2009-08-14 16:11 . 2009-08-14 16:11 ——– d—–w- d:\documents and settings\All Users\Application Data\Kaspersky Lab Setup Files
2009-08-14 16:07 . 2009-08-18 01:35 ——– d—–w- D:\download
2009-08-13 17:49 . 2009-08-13 17:49 ——– d—–w- d:\windows\system32\MpEngineStore
2009-08-13 17:07 . 2003-01-28 23:00 ——– d—–w- d:\program files\ERUNT
2009-08-13 07:16 . 2009-08-13 07:16 ——– d—–w- d:\documents and settings\Administrator\Application Data\TuneUp Software
2009-08-13 06:35 . 2009-07-10 13:27 1315328 -c—-w- d:\windows\system32\dllcache\msoe.dll
2009-08-13 06:33 . 2009-08-13 06:32 411368 —-a-w- d:\windows\system32\deploytk.dll
2009-08-13 06:31 . 2009-08-13 06:31 152576 —-a-w- d:\documents and settings\edward\Application Data\Sun\Java\jre1.6.0_15\lzma.dll
2009-08-13 01:38 . 2009-08-13 01:38 ——– d—–w- d:\documents and settings\Administrator\Application Data\Malwarebytes
2009-08-05 09:01 . 2009-08-05 09:01 204800 -c—-w- d:\windows\system32\dllcache\mswebdvd.dll
2009-07-29 04:37 . 2009-07-29 04:37 81920 -c—-w- d:\windows\system32\dllcache\fontsub.dll
2009-07-29 04:37 . 2009-07-29 04:37 119808 -c—-w- d:\windows\system32\dllcache\t2embed.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-08-17 22:43 . 2008-10-18 03:02 ——– d—a-w- d:\documents and settings\All Users\Application Data\TEMP
2009-08-14 20:40 . 2008-05-12 23:26 ——– d—–w- d:\documents and settings\edward\Application Data\LimeWire
2009-08-14 16:20 . 2008-10-18 04:01 ——– d—–w- d:\program files\Spybot - Search & Destroy
2009-08-14 16:20 . 2008-10-18 04:01 ——– d—–w- d:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-08-13 06:32 . 2007-11-05 23:24 ——– d—–w- d:\program files\Java
2009-08-05 09:01 . 2002-09-03 16:46 204800 —-a-w- d:\windows\system32\mswebdvd.dll
2009-08-03 20:36 . 2003-08-17 09:40 38160 —-a-w- d:\windows\system32\drivers\mbamswissarmy.sys
2009-08-03 20:36 . 2003-08-17 09:40 19096 —-a-w- d:\windows\system32\drivers\mbam.sys
2009-07-29 04:37 . 2002-09-03 17:06 119808 —-a-w- d:\windows\system32\t2embed.dll
2009-07-29 04:37 . 2002-09-03 16:33 81920 —-a-w- d:\windows\system32\fontsub.dll
2009-07-17 19:01 . 2002-09-03 16:27 58880 —-a-w- d:\windows\system32\atl.dll
2009-07-14 06:43 . 2004-08-04 07:56 286208 —-a-w- d:\windows\system32\wmpdxm.dll
2009-07-03 17:09 . 2006-02-24 21:26 915456 —-a-w- d:\windows\system32\wininet.dll
2009-06-25 08:25 . 2005-06-15 17:50 301568 —-a-w- d:\windows\system32\kerberos.dll
2009-06-25 08:25 . 2002-09-03 17:11 54272 —-a-w- d:\windows\system32\wdigest.dll
2009-06-25 08:25 . 2002-09-03 16:58 56832 —-a-w- d:\windows\system32\secur32.dll
2009-06-25 08:25 . 2002-09-03 16:58 147456 —-a-w- d:\windows\system32\schannel.dll
2009-06-25 08:25 . 2002-09-03 16:46 136192 —-a-w- d:\windows\system32\msv1_0.dll
2009-06-25 08:25 . 2002-09-03 16:39 730112 —-a-w- d:\windows\system32\lsasrv.dll
2009-06-24 11:18 . 2002-09-03 16:39 92928 —-a-w- d:\windows\system32\drivers\ksecdd.sys
2009-06-22 14:58 . 2003-02-14 09:28 24576 —-a-w- d:\windows\system32\drivers\ndisrd.sys
2009-06-12 12:31 . 2002-09-03 17:06 76288 —-a-w- d:\windows\system32\telnet.exe
2009-06-10 16:19 . 2006-04-20 00:51 2066432 —-a-w- d:\windows\system32\mstscax.dll
2009-06-10 14:13 . 2002-09-03 16:27 84992 —-a-w- d:\windows\system32\avifil32.dll
2009-06-10 06:14 . 2002-09-03 17:12 132096 —-a-w- d:\windows\system32\wkssvc.dll
2009-06-03 19:09 . 2005-08-30 04:02 1291264 —-a-w- d:\windows\system32\quartz.dll
2004-05-18 19:54 . 2005-03-06 03:34 206 —-a-w- d:\program files\Yahoo! Briefcase.url
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{A3BC75A2-1F87-4686-AA43-5347D756017C}"= "d:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-07-24 1090816]

[HKEY_CLASSES_ROOT\clsid\{a3bc75a2-1f87-4686-aa43-5347d756017c}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A3BC75A2-1F87-4686-AA43-5347D756017C}]
2009-07-24 16:55 1090816 —-a-w- d:\program files\AVG\AVG8\Toolbar\IEToolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "d:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-07-24 1090816]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{CCC7A320-B3CA-4199-B1A6-9F516DD69829}"= "d:\program files\AVG\AVG8\Toolbar\IEToolbar.dll" [2009-07-24 1090816]

[HKEY_CLASSES_ROOT\clsid\{ccc7a320-b3ca-4199-b1a6-9f516dd69829}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvMediaCenter"="d:\windows\System32\NVMCTRAY.DLL" [2003-10-06 49152]
"MSMSGS"="d:\program files\Messenger\MSMSGS.EXE" [2008-04-14 1695232]
"SUPERAntiSpyware"="d:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2009-08-17 1830128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="d:\program files\Java\jre6\bin\jusched.exe" [2009-08-13 149280]
"RemoteControl"="d:\program files\CyberLink\PowerDVD\PDVDServ.exe" [2005-01-12 32768]
"QuickTime Task"="d:\program files\QuickTime\qttask.exe" [2008-03-29 413696]
"NvCplDaemon"="d:\windows\System32\NvCpl.dll" [2003-10-06 5058560]
"NeroFilterCheck"="d:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"iTunesHelper"="d:\program files\iTunes\iTunesHelper.exe" [2008-03-30 267048]
"HP Software Update"="d:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"AVG8_TRAY"="d:\progra~1\AVG\AVG8\avgtray.exe" [2009-08-18 2007832]
"nwiz"="nwiz.exe" - d:\windows\system32\nwiz.exe [2003-10-06 741376]

d:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - d:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2005-5-11 282624]
Microsoft Office.lnk - d:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "d:\program files\SUPERAntiSpyware\SASSEH.DLL" [2009-08-17 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-08-17 23:41 356352 —-a-w- d:\program files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-08-18 00:22 11952 —-a-w- d:\windows\system32\avgrsstx.dll

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"d:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"d:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"d:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"d:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"d:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"d:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"d:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"d:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"d:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"d:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"d:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"d:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"d:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"d:\\Program Files\\AIM\\aim.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"d:\\Program Files\\FrostWire\\FrostWire.exe"=
"d:\\Program Files\\LimeWire\\LimeWire.exe"=
"d:\\Program Files\\iTunes\\iTunes.exe"=
"d:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"d:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"d:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=

R1 AvgLdx86;AVG Free AVI Loader Driver x86;d:\windows\system32\drivers\avgldx86.sys [8/17/2009 5:22 PM 335240]
R1 AvgTdiX;AVG Free8 Network Redirector;d:\windows\system32\drivers\avgtdix.sys [8/17/2009 5:22 PM 108552]
R1 SASDIFSV;SASDIFSV;d:\program files\SUPERAntiSpyware\SASDIFSV.SYS [10/10/2006 12:53 PM 9968]
R1 SASKUTIL;SASKUTIL;d:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2/27/2007 11:39 AM 74480]
R2 avg8wd;AVG Free8 WatchDog;d:\progra~1\AVG\AVG8\avgwdsvc.exe [8/17/2009 5:21 PM 297752]
R2 Viewpoint Manager Service;Viewpoint Manager Service;d:\program files\Viewpoint\Common\ViewpointService.exe [1/11/2007 9:44 AM 24652]
R3 SASENUM;SASENUM;d:\program files\SUPERAntiSpyware\SASENUM.SYS [2/16/2006 4:51 PM 4096]

— Other Services/Drivers In Memory —

*NewlyCreated* - AVG8WD
*NewlyCreated* - AVGLDX86
*NewlyCreated* - AVGMFX86
*NewlyCreated* - AVGTDIX
*NewlyCreated* - SASDIFSV

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
"d:\windows\system32\rundll32.exe" "d:\windows\system32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
.
Contents of the 'Scheduled Tasks' folder

2009-04-15 d:\windows\Tasks\AppleSoftwareUpdate.job
- d:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 19:34]
.
.
——- Supplementary Scan ——-
.
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - d:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
DPF: DirectAnimation Java Classes - file://d:\windows\Java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://d:\windows\Java\classes\xmldso.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-08-17 22:23
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@d:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10c.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\LocalServer32]
@="d:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10c.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}]
@Denied: (A 2) (Everyone)
@="IFlashBroker3"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
——————— DLLs Loaded Under Running Processes ———————

- - - - - - - > 'explorer.exe'(1180)
d:\windows\system32\WININET.dll
d:\windows\system32\ieframe.dll
d:\windows\system32\webcheck.dll
d:\windows\system32\WPDShServiceObj.dll
d:\windows\system32\PortableDeviceTypes.dll
d:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2009-08-18 22:28
ComboFix-quarantined-files.txt 2009-08-18 05:28

Pre-Run: 230,636,138,496 bytes free
Post-Run: 230,797,414,400 bytes free

211 — E O F — 2009-08-17 22:19
Post #14
Good job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]


    To be on the safe side, I would also change all my passwords.


    Here's my usual all clean post

    Log looks good :D


    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      • From within Internet Explorer click on the Tools menu and then click on Options.
      • Click once on the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.


I would suggest you read How to Prevent Malware:
Post #15
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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