I re-imaged a laptop for a girl i knew once, i spent like 2 days finding all the latest and greatest drivers , updating it…and she downloaded a 'song' and got a virus, corrupted the registry and she needed to format it again. I refused the second time. Be careful downloaders!!
I'm all for helping someone no charge the first time. I don't even mind if it eats up some of my free time.
But, especially if I explain how it happened in the first place, and take the time to show someone how to keep it from happening again…
If they don't listen, and still want my help, I charge them. People learn a lesson a lot faster if it comes out of their pocket.
That might sound mercenary of me, but its that or be abused all the time.
Yes reformat your drive.
My niece had that problem and lost her 5 year of memories,including her beloved 30 second to mars gigs,twice.
She also lost so many others and after the local expert set everything back to 'factory' i was fuming.Necessary.
Re: back to where we started.
Can we forgive a 14 year old who only wants to 'communicate'.???
Thankfully she does not have credit
