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Spyware / Malware / Virus Removal

[Resolved] multiple trojan infestation - error messages at boot

14 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #31
Hi,

Log looks good :thumbup:

Click Start >> Run, and then type ComboFix /u and hit enter.
You can now delete any other tools I had you download and use, unless you wish to keep them.


Now that your system appears to be clean, there's just a few steps I'd like you to take to prevent any future infections.
  • Keeping your Windows up-to-date is crucial to your computer's security. Please go to the Windows Update Site (using Internet Explorer) and download and install all critical updates on a regular basis.

  • Make sure you update your Anti-Virus software regularly, new viruses are being developed all the time.

  • Some more programs that it would be useful to have [OPTIONAL but RECOMMENDED]:

    Download Spybot Search and Destroy 1.5 from here
    Check for Updates/ Immunize and run a Full System Scan on a regular basis.

    SpywareBlaster is another real-time scanner that prevents most spyware from even being installed.
    Freely available: Download SpywareBlaster

    Download and install the free version of WinPatrol. This program protects your computer in a variety of ways and will work well with your existing security software. Have a look at this tutorial to help you get started with the program.
Also, please read this great article by Tony Klein: So How Did I Get Infected In First Place

Glad we could be of assistance.

Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.

Stay Clean!

jpshortstuff
Post #32
First, I would like to thank you for your perseverance and patience. One question I have is: Your opinion on Anit-virus software. Should I pay for one or use the free variety? What's the difference? Which one do you prefer. My Home PC has McAfee which is provided thru my IP. It's an older machine, and runs at a snails pace with Mc running. I will download and employ the programs you advised. Thankyou again, HankR
Post #33
My personal opinion is that you should never pay for an AntiVirus. The free ones are often just as good, if not better. Two I usually recommend are Avast! (which I use) and Avira AntiVir. AVG is also another decent free one. As for the difference, well, to be honest the only difference I can think of is that one of them you have to pay for. As above, I can't think of any advantages of the paid ones. As you mentioned, some can slow you down. This is often the paid ones, McAfee and Symantec are both famed resource hogs. But that's just my opinion ;)
Post #34
i hope this isn't a bad sign. I rebooted just to see if i could get a clean boot and shut down.' I have the error message again. Data Execution Prevention - Microsoft To help protect your computer, Windows has closed this program. Name: Generic Host Process for Win32 Services Publisher: Microsoft Corporation Data Execution Prevention helps protect against damage from viruses and other security threats. At Shutdown - svchost.exe - Application Error The instructio at "0x73d223b5" referenced memory at "0x73d223b5". The memory could not be written.
Post #35
Hmm, let's just check it out, just in case.

Please download DDS and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds.scr to run the tool.
  • When done two logs should open:
  • DDS.txt
  • Attach.txt
  • Save both reports to your desktop.
—————————————————
  • Post the contents of the DDS.txt report in your next reply
  • Attach the Attach.txt report to your post by scrolling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and then click UPLOAD.
Post #38
DDS (Ver_09-06-26.01) - NTFSx86 Run by [removed] at 16:47:23.96 on Thu 07/16/2009 Internet Explorer: 6.0.2900.5512 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.592 [GMT -5:00] AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF} ============== Running Processes =============== C:\WINDOWS\system32\svchost -k DcomLaunch svchost.exe C:\WINDOWS\System32\svchost.exe -k netsvcs svchost.exe svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\wltrysvc.exe C:\WINDOWS\System32\bcmwltry.exe C:\WINDOWS\system32\spoolsv.exe svchost.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\WINDOWS\system32\basfipm.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe C:\WINDOWS\system32\svchost.exe -k imgsvc C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe C:\PROGRA~1\AVG\AVG8\avgemc.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\PROGRA~1\AVG\AVG8\avgnsx.exe C:\Program Files\AVG\AVG8\avgcsrvx.exe C:\Program Files\Apoint\Apoint.exe C:\WINDOWS\system32\igfxpers.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\WINDOWS\system32\WLTRAY.exe C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\PROGRA~1\AVG\AVG8\avgtray.exe C:\Program Files\QuickTime\QTTask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\system32\igfxsrvc.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\Apoint\Apntex.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\internet explorer\iexplore.exe C:\Documents and Settings\Henry Rogers\Desktop\dds.scr ============== Pseudo HJT Report =============== uStart Page = hxxp://www.google.com mStart Page = hxxp://www.google.com uInternet Connection Wizard,ShellNext = iexplore uInternet Settings,ProxyOverride = *.local uSearchURL,(Default) = hxxp://www.google.com/keyword/%s uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn0\yt.dll TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background mRun: [Apoint] c:\program files\apoint\Apoint.exe mRun: [igfxtray] c:\windows\system32\igfxtray.exe mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe mRun: [igfxpers] c:\windows\system32\igfxpers.exe mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe" mRun: [Dell Wireless Manager UI] c:\windows\system32\WLTRAY mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe" mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r mRun: [dla] c:\windows\system32\dla\tfswctrl.exe mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe" StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000 IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} - hxxp://www.crucial.com/controls/cpcScanner.cab DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll Notify: avgrsstarter - avgrsstx.dll Notify: igfxcui - igfxdev.dll ============= SERVICES / DRIVERS =============== R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-5-30 335752] R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2007-2-20 27784] R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-5-30 108552] R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-5-30 907032] R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-5-30 298776] R3 GTIPCI21;GTIPCI21;c:\windows\system32\drivers\gtipci21.sys [2006-1-20 87936] =============== Created Last 30 ================ 2009-07-16 16:10 –ds—- C:\Combo-Fix 2009-07-16 11:10 2,944 a——- c:\windows\system32\drivers\null.sys 2009-07-15 08:31 –d—– c:\windows\system32\dllcache\cache 2009-07-15 08:23 50,176 a——- c:\windows\system32\proquota.exe 2009-07-15 08:23 50,176 a——- c:\windows\system32\dllcache\proquota.exe 2009-07-14 16:38 –d—– c:\docume~1\henryr~1\applic~1\Malwarebytes 2009-07-14 14:38 38,160 a——- c:\windows\system32\drivers\mbamswissarmy.sys 2009-07-14 14:38 19,096 a——- c:\windows\system32\drivers\mbam.sys 2009-07-14 14:38 –d—– c:\program files\Malwarebytes' Anti-Malware 2009-07-14 14:38 –d—– c:\docume~1\alluse~1\applic~1\Malwarebytes 2009-07-14 06:43 –d—– c:\program files\ClearProg 2009-07-14 06:31 218,112 a——- c:\documents and settings\henry rogers\HijackThis.exe 2009-07-13 18:12 –d-h— C:\$AVG8.VAULT$ 2009-06-18 20:34 –d—– c:\docume~1\henryr~1\applic~1\GARMIN ==================== Find3M ==================== 2009-07-06 00:00 335,752 a——- c:\windows\system32\drivers\avgldx86.sys 2009-06-22 19:58 11,952 a——- c:\windows\system32\avgrsstx.dll 2009-05-30 07:29 108,552 a——- c:\windows\system32\drivers\avgtdix.sys 2009-05-29 13:36 2,060,288 a——- c:\windows\system32\usbaaplrc.dll 2009-05-29 13:36 39,424 a——- c:\windows\system32\drivers\usbaapl.sys 2009-05-20 22:14 410,984 a——- c:\windows\system32\deploytk.dll 2009-05-07 10:32 345,600 a——- c:\windows\system32\localspl.dll 2009-05-07 10:32 345,600 ——– c:\windows\system32\dllcache\localspl.dll 2009-04-28 23:46 3,068,928 ——– c:\windows\system32\dllcache\mshtml.dll 2009-04-28 23:46 666,624 a——- c:\windows\system32\wininet.dll 2009-04-28 23:46 666,624 ——– c:\windows\system32\dllcache\wininet.dll 2009-04-28 23:46 620,032 ——– c:\windows\system32\dllcache\urlmon.dll 2009-04-28 23:46 1,499,136 ——– c:\windows\system32\dllcache\shdocvw.dll 2009-04-28 23:46 81,920 a——- c:\windows\system32\ieencode.dll 2009-04-28 23:46 81,920 ——– c:\windows\system32\dllcache\ieencode.dll 2008-11-17 20:49 36,000 a——- c:\docume~1\henryr~1\applic~1\GDIPFONTCACHEV1.DAT 2005-11-03 18:29 72,832 a—-r– c:\windows\inf\CamAvb.sys ============= FINISH: 16:47:58.15 =============== UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT DDS (Ver_09-06-26.01) Microsoft Windows XP Professional Boot Device: \Device\HarddiskVolume2 Install Date: 1/25/2006 12:34:33 PM System Uptime: 7/16/2009 4:43:50 PM (0 hours ago) Motherboard: Dell Inc. | | 0H8384 Processor: Intel® Pentium® M processor 1.73GHz | Microprocessor | 1729/133mhz ==== Disk Partitions ========================= C: is FIXED (NTFS) - 56 GiB total, 26.716 GiB free. ==== Disabled Device Manager Items ============= ==== System Restore Points =================== RP1: 7/16/2009 4:32:21 PM - System Checkpoint ==== Installed Programs ====================== Adobe Download Manager 2.0 (Remove Only) Adobe Flash Player 10 ActiveX Adobe Reader 7.0.5 ALPS Touch Pad Driver Apple Mobile Device Support Apple Software Update AutoUpdate AVG Free 8.5 Bonjour Broadcom Advanced Control Suite 2 Broadcom ASF Management Applications Conexant D110 MDC V.9x Modem CQG Customer Experience Agent 1.74.5012 CQGNet Dell Wireless WLAN Card Digital Line Detect DivX DivX Player Garmin TOPO U.S. 2008 Google AFE HijackThis 2.0.2 Hotfix for Windows XP (KB952287) Intel® Graphics Media Accelerator Driver for Mobile Internal Network Card Power Management iTunes J2SE Runtime Environment 5.0 Update 6 Java 2 Runtime Environment, SE v1.4.2_03 Java™ 6 Update 13 Java™ 6 Update 3 Java™ 6 Update 5 Java™ 6 Update 7 Java™ SE Runtime Environment 6 Update 1 LindXpress Version 6.2.4 Malwarebytes' Anti-Malware MapSend Topo for the United States MapSource - US Topo v3.02 Maptech Terrain Navigator Maptech/National Parks Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB928366) Microsoft .NET Framework 2.0 Service Pack 1 Microsoft Office XP Professional with FrontPage Microsoft Silverlight Microsoft Visual C++ 2005 Redistributable Modem Helper Move Networks Media Player for Internet Explorer NetWaiting PowerDVD 5.1 Pradis Do Not Remove Pradis: The Expositior's Bible Commentary QuickSet QuickTime Samsung CamCorder Driver Samsung Video Codec 1.1 Uninstall Security Update for Step By Step Interactive Training (KB898458) Security Update for Step By Step Interactive Training (KB923723) Security Update for Windows Media Encoder (KB954156) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows Media Player 9 (KB911565) Security Update for Windows Media Player 9 (KB917734) Security Update for Windows Media Player 9 (KB936782) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950759) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953838) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956390) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958215) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960714) Security Update for Windows XP (KB960715) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB963027) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969897) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB970238) SmartSound Quicktracks Plugin Sonic DLA Sonic RecordNow! Plus Sonic Update Manager The NIV Study Bible Basic Library Ulead DVD DiskRecorder 2.1.1 Ulead VideoStudio 9.0 SE DVD Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) Update for Windows XP (KB955839) Update for Windows XP (KB967715) WebFldrs XP Windows Genuine Advantage Notifications (KB905474) Windows Media Encoder 9 Series Windows XP Service Pack 3 WinRAR archiver Yahoo! Browser Services Yahoo! Install Manager Yahoo! Internet Mail Yahoo! Messenger Yahoo! Toolbar Zondervan STEP Reader ==== Event Viewer Messages From Past Week ======== 7/16/2009 11:22:19 AM, error: Service Control Manager [7000] - The Security Center service failed to start due to the following error: %%1290 7/16/2009 11:22:19 AM, error: Service Control Manager [7000] - The CryptSvc service failed to start due to the following error: %%1290 7/16/2009 11:10:23 AM, information: Windows File Protection [64004] - The protected system file null.sys could not be restored to its original, valid version. The file version of the bad file is 5.1.2600.0 The specific error code is 0x00000426 [The service has not been started. ]. 7/15/2009 8:29:29 AM, information: Windows File Protection [64004] - The protected system file null.sys could not be restored to its original, valid version. The file version of the bad file is unknown The specific error code is 0x00000426 [The service has not been started. ]. 7/15/2009 8:28:25 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the PEVSystemStart service to connect. 7/15/2009 8:28:20 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Beep 7/15/2009 8:23:14 AM, information: Windows File Protection [64001] - File replacement was attempted on the protected system file c:\windows\system32\drivers\null.sys. This file was restored to the original version to maintain system stability. The file version of the bad file is 0.0.0.1, the version of the system file is 5.1.2600.0. 7/15/2009 8:22:54 AM, information: Windows File Protection [64002] - File replacement was attempted on the protected system file null.sys. This file was restored to the original version to maintain system stability. The file version of the system file is 5.1.2600.0. 7/15/2009 7:35:10 AM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751) 7/15/2009 7:35:10 AM, error: ipnathlp [30013] - The DHCP allocator has disabled itself on IP address 169.254.127.152, since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, please change the scope to include the IP address, or change the IP address to fall within the scope. 7/15/2009 7:16:44 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Beep Null 7/15/2009 7:16:44 PM, error: Service Control Manager [7022] - The Automatic Updates service hung on starting. 7/15/2009 7:16:20 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the TCP/IP NetBIOS Helper service to connect. 7/15/2009 7:16:20 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Security Center service to connect. 7/15/2009 7:16:20 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the IPSEC Services service to connect. 7/15/2009 7:16:20 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Distributed Link Tracking Client service to connect. 7/15/2009 7:16:20 PM, error: Service Control Manager [7003] - The DHCP Client service depends on the following nonexistent service: Tdx 7/15/2009 7:16:20 PM, error: Service Control Manager [7000] - The Windows Time service failed to start due to the following error: The account specified for this service is different from the account specified for other services running in the same process. 7/15/2009 7:16:20 PM, error: Service Control Manager [7000] - The TCP/IP NetBIOS Helper service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 7/15/2009 7:16:20 PM, error: Service Control Manager [7000] - The Security Center service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 7/15/2009 7:16:20 PM, error: Service Control Manager [7000] - The IPSEC Services service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 7/15/2009 7:16:20 PM, error: Service Control Manager [7000] - The Distributed Link Tracking Client service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 7/15/2009 7:16:20 PM, error: Service Control Manager [7000] - The @%SystemRoot%\system32\cryptsvc.dll,-1001 service failed to start due to the following error: %%1290 7/15/2009 3:27:04 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 7/15/2009 3:24:46 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E} 7/15/2009 3:24:30 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD APPDRV AvgLdx86 AvgMfx86 AvgTdiX Beep Fips intelppm IPSec MRxSmb NetBIOS NetBT Null RasAcd Rdbss Tcpip 7/15/2009 3:24:30 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning. 7/15/2009 3:24:30 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning. 7/15/2009 3:24:30 PM, error: Service Control Manager [7001] - The Fax service depends on the @%systemroot%\system32\spoolsv.exe,-1 service which failed to start because of the following error: The dependency service or group failed to start. 7/15/2009 3:24:30 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning. 7/15/2009 3:24:30 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning. 7/15/2009 3:24:30 PM, error: Service Control Manager [7001] - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning. 7/15/2009 3:24:30 PM, error: Service Control Manager [7001] - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning. 7/15/2009 3:24:30 PM, error: Service Control Manager [7000] - The @%SystemRoot%\system32\cryptsvc.dll,-1001 service failed to start due to the following error: The executable program that this service is configured to run in does not implement the service. 7/15/2009 11:45:58 AM, error: Service Control Manager [7031] - The AVG Free8 WatchDog service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service. 7/15/2009 11:44:47 AM, error: Service Control Manager [7034] - The AVG Free8 E-mail Scanner service terminated unexpectedly. It has done this 1 time(s). 7/14/2009 10:13:10 PM, error: ipnathlp [30013] - The DHCP allocator has disabled itself on IP address 192.168.1.100, since the IP address is outside the 192.168.0.0/255.255.255.0 scope from which addresses are being allocated to DHCP clients. To enable the DHCP allocator on this IP address, please change the scope to include the IP address, or change the IP address to fall within the scope. ==== End Of File ===========================
Post #39
Open you Control Panel, click Add/Remove Programs and remove the old versions of Java:
J2SE Runtime Environment 5.0 Update 6
Java 2 Runtime Environment, SE v1.4.2_03
Java™ 6 Update 3
Java™ 6 Update 5
Java™ 6 Update 7
Java™ SE Runtime Environment 6 Update 1
(Leave Update 13)

You've got a couple of different issues from what I can see. The first thing we can try is re-installing Service Pack 3. You can uninstall it from Add/Remove Programs as above, looking for this entry:
Windows XP Service Pack 3
Reboot your computer after uninstalling and the go to the Windows Updates Site to re-install it.

Reboot your computer after re-installing (you will be prompted to anyway) and see if that helps anything.

Let me know how it goes, or if you have any questions.
Post #41
See if it appears in the Add/Remove Programs list now. If so, try again, if not, see if you can re-install it from the MS Update website.
Post #42
SP3 shows up on the Add/Remove software list (but with no file size), but it won't allow an uninstall. I had no luck on Microsoft Update. Also, windows update is having difficultly with update. 4 of 4 failed. Any suggestions?
Post #43
Try using System Restore to restore back to:
7/16/2009 4:32:21 PM - System Checkpoint

I recommend you then check for any System File error, by clicking Start >> Run, typing:
sfc /scannow
then hit Enter. This will start the scan, please wait until finished before doing anything else.

After that, try uninstalling SP3 again.

If you still have problems, I recommend you start a new topic in the Microsoft Windows forum stating your problem and providing a link to this topic. I'm not going to be around for the next few days so I wont be able to help any more, but our Tech Team are fantastic and should be able to get you sorted.
Post #45
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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