Spyware / Malware / Virus Removal
[Resolved] Hello ken545--VirusChin/Popups
13 min read
hecrodfnp
Hi ken545,
Found the file with this log:
ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
thanks,
hecrodfnp
ken545
Did it remove it ? Did you save the log for me to see ?
hecrodfnp
Sorry ken545. Here's the log:
——————————————————–
ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=6
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.5886
# api_version=3.0.2
# EOSSerial=7f7028555e7fed43b3b734f2bbdcb82a
# end=stopped
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2009-07-24 05:17:10
# local_time=2009-07-24 12:17:10 (-0600, Central Daylight Time)
# country="United States"
# lang=9
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=1026 21 83 100 5752408437500
# compatibility_mode=5889 61 66 100 728882406718750
# scanned=3606
# found=0
# cleaned=0
# scan_time=899
ken545
ESET came back clean but lets make sure those two bad files are gone.
Please download OTM by OldTimer.
Please download OTM by OldTimer.
- Save it to your desktop.
- Please click OTM and then click >> run.
- Copy the lines inside the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
:Processes explorer.exe :Services :Reg :Files C:\WINDOWS\system32\braviax.exe C:\Documents and setting\Robert\Local setting\temp\cdiskdun.sys :Commands [purity] [emptytemp] [start explorer] [Reboot]
- Return to OTM, right click in the "Paste Instructions for items to be Moved" window (under the yellow bar) and choose Paste.
- Click the red Moveit! button.
- Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
- Close OTM
hecrodfnp
ken545, Here is the OMT log:
All processes killed
========== PROCESSES ==========
No active process named explorer.exe was found!
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
File/Folder C:\WINDOWS\system32\braviax.exe not found.
File/Folder C:\Documents and setting\Robert\Local setting\temp\cdiskdun.sys not found.
========== COMMANDS ==========
[EMPTYTEMP]
User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
User: All Users
User: Application Data
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
User: Erik Hoyuela
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
User: LocalService
->Temp folder emptied: 0 bytes
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
->Temporary Internet Files folder emptied: 32902 bytes
User: NetworkService
->Temp folder emptied: 4704 bytes
->Temporary Internet Files folder emptied: 32835 bytes
User: Robert Lopez
->Temp folder emptied: 186634 bytes
->Temporary Internet Files folder emptied: 18492867 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 0 bytes
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
Windows Temp folder emptied: 20060 bytes
RecycleBin emptied: 37412 bytes
Total Files Cleaned = 17.94 mb
OTM by OldTimer - Version 3.0.0.5 log created on 07242009_175206
Files moved on Reboot…
Registry entries deleted on Reboot…
ken545
Just some clean up
System Restore makes regular backups of all your settings, if you ever had to use this program to restore your system to a previous date, you will be infected all over again so we need to clean out the previous Restore Points
Turn off System Restore.
Reboot your computer
Turn ON System Restore.
Create a new Restore Point <– Very Important
Lets update your Java to make your system more secure
Go to your Control Panel and click on the Java Icon ( looks like a little coffee cup ) click on About and you should have Version 6 Update 14, if not proceed with the instructions.
Download the latest version Here save it, do not install it yet.
Java SE Runtime Environment (JRE)JRE 6 Update 14 <–The wording is confusing but this is what you need
Rooter <—Drag it to the trash
TFC <–Yours to keep, run it about once aweek to clean out the clutter.
Malwarebytes <– Yours to keep also, check for updates and run a scan now and then.
Combofix <—Is not a general cleaning tool, just run it with supervision or you can bork your system
The above procedure will:
Here are some free programs to install, all free and highly regarded by the fine people in the Malware Removal Community
Safe Surfn
Ken
System Restore makes regular backups of all your settings, if you ever had to use this program to restore your system to a previous date, you will be infected all over again so we need to clean out the previous Restore Points
Turn off System Restore.
- Right-click My Computer.
- Click Properties.
- Click the System Restore tab.
- Check Turn off System Restore on all Drives.
- Click Apply, and then click OK.
Reboot your computer
Turn ON System Restore.
- Right-click My Computer.
- ClickProperties.
- Click the System Restore tab.
- UN-Check Turn off System Restore on all Drives.
- Click Apply, and then click OK.
Create a new Restore Point <– Very Important
- Go to Start> All Programs> Assesories> System Tools> System Restore and create a New Restore Point
Lets update your Java to make your system more secure
Go to your Control Panel and click on the Java Icon ( looks like a little coffee cup ) click on About and you should have Version 6 Update 14, if not proceed with the instructions.
Download the latest version Here save it, do not install it yet.
Java SE Runtime Environment (JRE)JRE 6 Update 14 <–The wording is confusing but this is what you need
- Go to your Add Remove Programs in the Control Panel and uninstall any previous versions of Java
- Reboot your computer
- Install the latest version
Rooter <—Drag it to the trash
TFC <–Yours to keep, run it about once aweek to clean out the clutter.
Malwarebytes <– Yours to keep also, check for updates and run a scan now and then.
Combofix <—Is not a general cleaning tool, just run it with supervision or you can bork your system
- Click START then RUN
- Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
- [external image: Posted Image]
- When shown the disclaimer, Select "2"
The above procedure will:
- Delete the following:
- ComboFix and its associated files and folders.
- VundoFix backups, if present
- The C:\Deckard folder, if present
- The C:_OtMoveIt folder, if present
- Reset the clock settings.
- Hide file extensions, if required.
- Hide System/Hidden files, if required.
- Reset System Restore.
- How did I get infected in the first place ?
Read these links and find out how to prevent getting infected again. - Tutorial for System Restore <– Do this first to prevent yourself from
being reinfected. - WhattheTech
- Grinler BleepingComputer
- GeeksTo Go
- Dslreports
Keep in mind if you install some of these programs. Only ONE Anti Virus and only ONE Firewall is recommended, more is overkill and can cause you problems. You can
install all the Spyware programs I have listed without any problems. If you install Spyware Blaster and Spyware Guard, they will conflict with the TeaTimer in Spybot , you can
still install Spybot Search and Destroy but do not enable the TeaTimer .
Here are some free programs to install, all free and highly regarded by the fine people in the Malware Removal Community
- Spybot Search and Destroy 1.6
Check for Updates/ Immunize and run a Full System Scan on a regular basis. If you install Spyware Blaster ( Recommended ) then do not enable the TeaTimer in
Spybot Search and Destroy.
- Spyware Blaster It will prevent most spyware from ever being installed. No
scan to run, just update about once a week and enable all protection.
- Spyware Guard It offers realtime protection from spyware installation attempts,
again, no scan to run, just install it and let it do its thing.
- IE-Spyad
IE-Spyad places over 6000 web sites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads
(cookies etc) from the sites listed, although you will still be able to connect to the sites.
- Firefox 3 It has more features and is a lot more secure than IE. It is a very easy and
painless download and install, it will no way interfere with IE, you can use them both.
Safe Surfn
Ken
hecrodfnp
Thanks ken545.
See you at your website.
hecrodfnp
ken545
Your welcome,
Take care,
Ken
ken545
Thank you Hector 
ken545
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