power333
Topic Starter
Hello, my problem is that my internet connection hasn't been working properly and when I notified this to my ISP, they told me that the viruses on my PC are blocking my ports or something like that. I ran Avast thrice and it was unable to detect any viruses on my PC. When I told my technician about what the ISP said to me, he said that there weren't any viruses there on my PC when he installed the new smps TWO DAYS AGO. This problem with my Internet though started a few days prior to the instalment of the new smps.
Weird as it may seem, my connection works (though at a snail's pace) AFTER EVERY REBOOT for about 5-10 minutes or so and then I get "The Page Cannot Be Displayed" (IE) and "Internal Communication Error / Closed By Remote Server" (opera) messages and I can't access any websites after that and I have to reboot again to use the internet.
Weirder still, is the fact that I can still run Paltalk (voice and text chat program) without much problem even after the browsers have ceased to function and I can continue to listen and speak and text on Paltalk for HOURS (though voice does go out SOMETIMES after a while).
Another weird thing that has been happening for a month or so is that my Windows' style changes AUTOMATICALLY from "Windows XP style" to "Windows Classic style" and sometimes it stays so until I reboot and sometimes it changes BACK to "Windows XP style" IMMEDIATELY after a couple of seconds.
Thanks to all of you guys in advance for doing this for all of us computer-illiterates. Thank you.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:38:42 PM, on 6/15/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\soft\Avast 4.8\New Folder\aswUpdSv.exe
D:\soft\Avast 4.8\New Folder\ashServ.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
D:\soft\Winamp\New Folder\Winamp\winampa.exe
C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
D:\soft\AVAST4~1.8\NEWFOL~1\ashDisp.exe
C:\WINDOWS\RTHDCPL.EXE
D:\soft\Jre6\bin\jusched.exe
C:\WINDOWS\smngr.exe
C:\WINDOWS\system32\ctfmon.exe
D:\soft\NetMeter\NetMeter114beta_3.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\In2Cable\CMAAClient.exe
C:\WINDOWS\system32\spoolsv.exe
D:\soft\Avast 4.8\New Folder\setup\avast.setup
D:\soft\Jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
D:\soft\Avast 4.8\New Folder\ashMaiSv.exe
D:\soft\Avast 4.8\New Folder\ashWebSv.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.co.in/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - D:\soft\Internet Download Manager\New Folder\Internet Download Manager\IDMIECC.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - D:\soft\Jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - D:\soft\Jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [WinampAgent] "D:\soft\Winamp\New Folder\Winamp\winampa.exe"
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [avast!] D:\soft\AVAST4~1.8\NEWFOL~1\ashDisp.exe
O4 - HKLM\..\Run: [Windows Data Serivce] smngr.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\soft\Jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NetMeter] D:\soft\NetMeter\NetMeter114beta_3.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: In2Cable Login.lnk = C:\Program Files\In2Cable\CMAAClient.exe
O8 - Extra context menu item: Download all links with IDM - D:\soft\Internet Download Manager\New Folder\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download FLV video content with IDM - D:\soft\Internet Download Manager\New Folder\Internet Download Manager\IEGetVL.htm
O8 - Extra context menu item: Download with IDM - D:\soft\Internet Download Manager\New Folder\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - D:\soft\Paltalk\New Folder\Paltalk.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{4B4695D1-F431-4C59-A0E7-5E5BFEC65BC2}: NameServer = 203.192.198.7,203.192.195.18
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - D:\soft\Avast 4.8\New Folder\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - ALWIL Software - D:\soft\Avast 4.8\New Folder\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - D:\soft\Avast 4.8\New Folder\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - D:\soft\Avast 4.8\New Folder\ashWebSv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - D:\soft\Jre6\bin\jqs.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: MSR System Service (msrsys) - Unknown owner - C:\WINDOWS\system\msrsys32.exe (file missing)
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
–
End of file - 6647 bytes
Weird as it may seem, my connection works (though at a snail's pace) AFTER EVERY REBOOT for about 5-10 minutes or so and then I get "The Page Cannot Be Displayed" (IE) and "Internal Communication Error / Closed By Remote Server" (opera) messages and I can't access any websites after that and I have to reboot again to use the internet.
Weirder still, is the fact that I can still run Paltalk (voice and text chat program) without much problem even after the browsers have ceased to function and I can continue to listen and speak and text on Paltalk for HOURS (though voice does go out SOMETIMES after a while).
Another weird thing that has been happening for a month or so is that my Windows' style changes AUTOMATICALLY from "Windows XP style" to "Windows Classic style" and sometimes it stays so until I reboot and sometimes it changes BACK to "Windows XP style" IMMEDIATELY after a couple of seconds.
Thanks to all of you guys in advance for doing this for all of us computer-illiterates. Thank you.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:38:42 PM, on 6/15/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\soft\Avast 4.8\New Folder\aswUpdSv.exe
D:\soft\Avast 4.8\New Folder\ashServ.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
D:\soft\Winamp\New Folder\Winamp\winampa.exe
C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
D:\soft\AVAST4~1.8\NEWFOL~1\ashDisp.exe
C:\WINDOWS\RTHDCPL.EXE
D:\soft\Jre6\bin\jusched.exe
C:\WINDOWS\smngr.exe
C:\WINDOWS\system32\ctfmon.exe
D:\soft\NetMeter\NetMeter114beta_3.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\In2Cable\CMAAClient.exe
C:\WINDOWS\system32\spoolsv.exe
D:\soft\Avast 4.8\New Folder\setup\avast.setup
D:\soft\Jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
D:\soft\Avast 4.8\New Folder\ashMaiSv.exe
D:\soft\Avast 4.8\New Folder\ashWebSv.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.co.in/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - D:\soft\Internet Download Manager\New Folder\Internet Download Manager\IDMIECC.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - D:\soft\Jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - D:\soft\Jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [WinampAgent] "D:\soft\Winamp\New Folder\Winamp\winampa.exe"
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [avast!] D:\soft\AVAST4~1.8\NEWFOL~1\ashDisp.exe
O4 - HKLM\..\Run: [Windows Data Serivce] smngr.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\soft\Jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NetMeter] D:\soft\NetMeter\NetMeter114beta_3.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: In2Cable Login.lnk = C:\Program Files\In2Cable\CMAAClient.exe
O8 - Extra context menu item: Download all links with IDM - D:\soft\Internet Download Manager\New Folder\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download FLV video content with IDM - D:\soft\Internet Download Manager\New Folder\Internet Download Manager\IEGetVL.htm
O8 - Extra context menu item: Download with IDM - D:\soft\Internet Download Manager\New Folder\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - D:\soft\Paltalk\New Folder\Paltalk.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{4B4695D1-F431-4C59-A0E7-5E5BFEC65BC2}: NameServer = 203.192.198.7,203.192.195.18
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - D:\soft\Avast 4.8\New Folder\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - ALWIL Software - D:\soft\Avast 4.8\New Folder\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - D:\soft\Avast 4.8\New Folder\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - D:\soft\Avast 4.8\New Folder\ashWebSv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - D:\soft\Jre6\bin\jqs.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: MSR System Service (msrsys) - Unknown owner - C:\WINDOWS\system\msrsys32.exe (file missing)
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
–
End of file - 6647 bytes