What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

[Closed] Help! google redirecting

3 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1
Hi, google has just started redirecting me to random sites today and its doin my head in :pullhair: please help me!

HIJACKTHIS LOG

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:15:53, on 10/06/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\QuickTime\qttask.exe
C:\HP\KBD\KBD.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\BT Broadband 210\Help\bin\mpbtn.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\WINDOWS\system32\wuauclt.exe
c:\windows\pp10.exe
C:\Program Files\websrvx\websrvx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [NSLauncher] C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe /startup
O4 - HKLM\..\Run: [sysldtray] c:\windows\ld09.exe
O4 - HKLM\..\Run: [sysfbtray] c:\windows\freddy46.exe
O4 - HKLM\..\Run: [pp] c:\windows\pp10.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - Global Startup: Broadband Desktop Help.lnk = C:\Program Files\BT Broadband 210\Help\bin\matcli.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqthb08.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} -
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: websrvx - Unknown owner - C:\Program Files\websrvx\websrvx.exe

–
End of file - 5825 bytes
Post #2
Hello & Welcome to What the Tech

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Options, then click Track this topic. Make sure it is set to Immediate Email Notification, then click Proceed.

In the meantime please note the following:
  • Any recommendations made are for your computer problems only and should NOT be used on any other computer.
  • Please DO NOT run any scans/tools or other fixes unless I ask you to. This is very important for several reasons. Here are just two of them:
    1. The tools that we use are very powerful and can cause >>irreparable damage<< to your computer if not used correctly.
    2. Commercial scanners, for the most part can not completely remove some of the more "resistant" infections. This makes it much more difficult to get rid of completely.
  • If you get stuck or are unsure of something please ask for a further explanation, do not guess.
  • It will require more than one round to properly clean your system. Continue to respond to this thread until I give you the All Clean! even if symptoms seemingly abate.
Please note that the forum is very busy and if I don't hear from you within five days this thread will be closed.
If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave & if there is no contact for that amount of time I will have to assume you have abandoned your topic.

Thanks

DDS
Download DDS.scr by sUBs from one of the following links & save it to your desktop.
Link 1
Link 2
  • Double-Click on dds.scr and a command window will appear. This is normal
  • Shortly after two logs will appear, DDS.txt & Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply
Gmer
Download gmer.zip from Gmer here & save it to your desktop.
  • Right click on gmer.zip, select Extract All… & extract the contents to your desktop
  • Double click the Gmer.exe file. If asked to allow gmer.sys driver to load, please consent
  • If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO

    [external image: Posted Image]
    Click the image to enlarge it
  • In the right panel, you will see several boxes that have been checked. Uncheck the following …
    • Sections
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post
  • Save it where you can easily find it, such as your desktop, and post it in reply
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries
Note: Do not run any programs while Gmer is running.

To post in next reply:
Contents of DDS log
Contents of Attach.txt
Contents of Gmer log

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI