This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

[Closed] need help shaking this thing

5 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

i cannot recive updates or downloads from microsoft or security updates. been happening since the 6th of may.
thanks, Kennie




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:34:50 AM, on 5/26/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Program Files\verizon\McciTrayApp.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Sierra\Planner\Plnrnote.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:7171
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [Verizon_McciTrayApp] "C:\Program Files\Verizon\McciTrayApp.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [AdobeUpdater] "C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: Event Planner Reminders Tray Icon.lnk = ?
O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1…toUploader5.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Unknown owner - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 10484 bytes
Hi bigkxj,

:welcome:

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.

Then

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot (shut down your computer then restart it).
Also "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
atf came clean computer shut down when i tried to update the malwarebytes.
new log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:34:50 AM, on 5/26/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Program Files\verizon\McciTrayApp.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Sierra\Planner\Plnrnote.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:7171
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [Verizon_McciTrayApp] "C:\Program Files\Verizon\McciTrayApp.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [AdobeUpdater] "C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: Event Planner Reminders Tray Icon.lnk = ?
O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1…toUploader5.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Unknown owner - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 10484 bytes


still cannot download. updated firewall to allow antimalware and still doesnt allow download.
computer still works on a day to day basis.
thanks for your help.
bigkxj,

Download Rooter.exe to your desktop

  • Then doubleclick it to start the tool
  • A Notepad file containing the report will open, also found at %systemdrive%\Rooter.txt. Post that here

Please download DDS by sUBs from one of the following links and save it to your desktop.
    • DDS.scr
    • DDS.pif
  • Disable any script blocking protection (How to Disable your Security Programs)
  • Double click DDS icon to run the tool (may take up to 3 minutes to run)
  • When done, DDS.txt will open.
  • After a few moments, attach.txt will open in a second window.
  • Save both reports to your desktop.
—————————————————
  • Post the contents of the DDS.txt report in your next reply
  • Attach the Attach.txt report to your post by scroling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and the click UPLOAD.
DDS (Ver_09-05-14.01) - NTFSx86 Run by [removed] at 21:36:09.65 on Fri 06/05/2009 Internet Explorer: 8.0.6001.18702 Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.1.1033.18.2037.753 [GMT -4:00] SP: Spybot - Search and Destroy *enabled* (Outdated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9} SP: Lavasoft Ad-Watch Live! *disabled* (Updated) {67844DAE-4F77-4D69-9457-98E8CFFDAA22} SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46} FW: PC-cillin Internet Security - Firewall *disabled* {3E790E9E-6A5D-4303-A7F9-185EC20F3EB6} ============== Running Processes =============== C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k rpcss C:\Windows\System32\svchost.exe -k secsvcs C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k GPSvcGroup C:\Windows\system32\SLsvc.exe C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\System32\WLTRYSVC.EXE C:\Windows\System32\bcmwltry.exe C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\aestsrv.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\Program Files\Common Files\Motive\McciCMService.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Windows\system32\taskeng.exe C:\Program Files\Dell Support Center\bin\sprtsvc.exe C:\Windows\system32\STacSV.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Windows\System32\svchost.exe -k WerSvcGroup C:\Windows\system32\SearchIndexer.exe C:\Windows\system32\DRIVERS\xaudio.exe C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe C:\Windows\system32\wbem\unsecapp.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Dell\MediaDirect\PCMService.exe C:\Windows\System32\WLTRAY.EXE C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe C:\Program Files\verizon\McciTrayApp.exe C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe C:\Program Files\AVG\AVG8\avgtray.exe C:\Program Files\DellSupport\DSAgnt.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\Sierra\Planner\Plnrnote.exe C:\Program Files\Dell\QuickSet\quickset.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe C:\PROGRA~1\MICROS~3\OFFICE11\OUTLOOK.EXE C:\Program Files\AVG\AVG8\avgcsrvx.exe C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE C:\Program Files\AVG\AVG8\avgcsrvx.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Google\Google Toolbar\GoogleToolbarUser.exe C:\Windows\system32\Macromed\Flash\FlashUtil10a.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\PROGRA~1\AVG\AVG8\avgnsx.exe C:\Windows\system32\msfeedssync.exe C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE C:\Program Files\AVG\AVG8\avgcsrvx.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Windows\system32\NOTEPAD.EXE C:\Program Files\AVG\AVG8\avgui.exe C:\Program Files\AVG\AVG8\avgcfgex.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\DllHost.exe C:\Users\Smith\Desktop\dds.scr C:\Windows\system32\wbem\wmiprvse.exe ============== Pseudo HJT Report =============== uStart Page = hxxp://www.yahoo.com/ uWindow Title = Internet Explorer provided by Dell uInternet Settings,ProxyServer = http=localhost:7171 uInternet Settings,ProxyOverride = *.local; BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide mRun: [ECenter] c:\dell\e-center\EULALauncher.exe mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe mRun: [IgfxTray] c:\windows\system32\igfxtray.exe mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe mRun: [Persistence] c:\windows\system32\igfxpers.exe mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start mRun: [] mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe" mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe" mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop elements 5.0\apdproxy.exe" mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe mRun: [Verizon_McciTrayApp] "c:\program files\verizon\McciTrayApp.exe" mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe" StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\eventp~1.lnk - c:\program files\sierra\planner\Plnrnote.exe StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\program files\dell\quickset\quickset.exe mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000 IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\npjpi160.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll Trusted Zone: microsoft.com\*.update DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100 Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll Notify: igfxcui - igfxdev.dll AppInit_DLLs: avgrsstx.dll ============= SERVICES / DRIVERS =============== R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-5-6 64160] R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-5-19 325896] R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-5-19 108552] R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\AEstSrv.exe [2007-12-8 73728] R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-5-19 298776] R2 IntuitUpdateService;Intuit Update Service;c:\program files\common files\intuit\update service\IntuitUpdateService.exe [2008-10-10 13088] R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 1005904] R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2009-5-6 1153368] S2 TmPfw;Trend Micro Personal Firewall;c:\progra~1\trendm~1\intern~1\tmpfw.exe –> c:\progra~1\trendm~1\intern~1\TmPfw.exe [?] =============== Created Last 30 ================ 2009-06-05 21:24 –d—– C:\Rooter$ 2009-06-02 22:26 40,160 a——- c:\windows\system32\drivers\mbamswissarmy.sys 2009-06-02 22:26 19,096 a——- c:\windows\system32\drivers\mbam.sys 2009-06-02 22:26 –d—– c:\program files\Malwarebytes' Anti-Malware 2009-05-21 00:23 –d—– c:\users\smith\appdata\roaming\Malwarebytes 2009-05-21 00:23 –d—– c:\programdata\Malwarebytes 2009-05-21 00:23 –d—– c:\progra~2\Malwarebytes 2009-05-19 23:45 –d-h— C:\$AVG8.VAULT$ 2009-05-19 23:16 11,952 a——- c:\windows\system32\avgrsstx.dll 2009-05-19 23:15 108,552 a——- c:\windows\system32\drivers\avgtdix.sys 2009-05-19 23:15 325,896 a——- c:\windows\system32\drivers\avgldx86.sys 2009-05-19 23:15 –d—– c:\windows\system32\drivers\Avg 2009-05-19 23:15 –d—– c:\program files\AVG 2009-05-19 23:15 –d—– c:\programdata\avg8 2009-05-19 23:15 –d—– c:\progra~2\avg8 ==================== Find3M ==================== 2009-05-06 09:11 15,688 a——- c:\windows\system32\lsdelete.exe 2009-05-06 09:11 64,160 a——- c:\windows\system32\drivers\Lbd.sys 2009-03-30 17:29 143,360 a——- c:\windows\inf\infstrng.dat 2009-03-30 17:29 86,016 a——- c:\windows\inf\infstor.dat 2009-03-30 17:29 51,200 a——- c:\windows\inf\infpub.dat 2009-03-16 23:38 40,960 a——- c:\windows\apppatch\apihex86.dll 2009-03-16 23:38 13,824 a——- c:\windows\system32\apilogen.dll 2009-03-16 23:38 24,064 a——- c:\windows\system32\amxread.dll 2009-03-08 07:34 914,944 a——- c:\windows\system32\wininet.dll 2009-03-08 07:34 43,008 a——- c:\windows\system32\licmgr10.dll 2009-03-08 07:33 18,944 a——- c:\windows\system32\corpol.dll 2009-03-08 07:33 109,056 a——- c:\windows\system32\iesysprep.dll 2009-03-08 07:33 109,568 a——- c:\windows\system32\PDMSetup.exe 2009-03-08 07:33 132,608 a——- c:\windows\system32\ieUnatt.exe 2009-03-08 07:33 107,520 a——- c:\windows\system32\RegisterIEPKEYs.exe 2009-03-08 07:33 107,008 a——- c:\windows\system32\SetIEInstalledDate.exe 2009-03-08 07:33 103,936 a——- c:\windows\system32\SetDepNx.exe 2009-03-08 07:33 420,352 a——- c:\windows\system32\vbscript.dll 2009-03-08 07:32 72,704 a——- c:\windows\system32\admparse.dll 2009-03-08 07:32 71,680 a——- c:\windows\system32\iesetup.dll 2009-03-08 07:32 66,560 a——- c:\windows\system32\wextract.exe 2009-03-08 07:32 169,472 a——- c:\windows\system32\iexpress.exe 2009-03-08 07:31 34,816 a——- c:\windows\system32\imgutil.dll 2009-03-08 07:31 48,128 a——- c:\windows\system32\mshtmler.dll 2009-03-08 07:31 45,568 a——- c:\windows\system32\mshta.exe 2009-03-08 07:22 156,160 a——- c:\windows\system32\msls31.dll 2008-10-14 19:20 174 a–sh— c:\program files\desktop.ini 2008-10-14 19:08 665,600 a——- c:\windows\inf\drvindex.dat 2008-08-16 21:34 61,224 a——- c:\users\smith\GoToAssistDownloadHelper.exe 2008-01-02 20:59 102 a——- c:\users\smith\appdata\roaming\wklnhst.dat 2006-11-02 08:39 287,440 a——- c:\windows\inf\perflib\0409\perfi.dat 2006-11-02 08:39 287,440 a——- c:\windows\inf\perflib\0409\perfh.dat 2006-11-02 08:39 30,674 a——- c:\windows\inf\perflib\0409\perfd.dat 2006-11-02 08:39 30,674 a——- c:\windows\inf\perflib\0409\perfc.dat 2006-11-02 05:20 287,440 a——- c:\windows\inf\perflib\0000\perfi.dat 2006-11-02 05:20 287,440 a——- c:\windows\inf\perflib\0000\perfh.dat 2006-11-02 05:20 30,674 a——- c:\windows\inf\perflib\0000\perfd.dat 2006-11-02 05:20 30,674 a——- c:\windows\inf\perflib\0000\perfc.dat 2007-12-09 01:40 8,192 a–sh— c:\windows\users\default\NTUSER.DAT ============= FINISH: 21:38:01.53 =============== UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT DDS (Ver_09-05-14.01) Microsoft® Windows Vista™ Home Basic Boot Device: \Device\HarddiskVolume3 Install Date: 12/8/2007 4:48:22 PM System Uptime: 6/5/2009 1:40:44 PM (8 hours ago) Motherboard: Dell Inc. | | 0KY767 Processor: Intel® Core™2 Duo CPU T5250 @ 1.50GHz | Microprocessor | 1500/166mhz ==== Disk Partitions ========================= C: is FIXED (NTFS) - 286 GiB total, 216.175 GiB free. D: is FIXED (NTFS) - 10 GiB total, 4.901 GiB free. E: is CDROM () ==== Disabled Device Manager Items ============= ==== System Restore Points =================== RP540: 5/10/2009 5:12:57 PM - Scheduled Checkpoint RP541: 5/11/2009 8:03:51 AM - Scheduled Checkpoint RP542: 5/12/2009 12:51:46 PM - Scheduled Checkpoint RP543: 5/13/2009 2:18:52 PM - Scheduled Checkpoint RP544: 5/14/2009 7:33:11 AM - Scheduled Checkpoint RP545: 5/15/2009 8:35:42 AM - Scheduled Checkpoint RP546: 5/16/2009 9:03:13 AM - Scheduled Checkpoint RP547: 5/17/2009 8:10:34 AM - Scheduled Checkpoint RP548: 5/18/2009 8:40:36 AM - Scheduled Checkpoint RP549: 5/19/2009 12:46:49 PM - Scheduled Checkpoint RP551: 5/19/2009 4:27:17 PM - Avira AntiVir Personal - 5/19/2009 16:27 RP552: 5/19/2009 11:14:52 PM - Installed AVG Free 8.5 RP553: 5/20/2009 1:28:22 PM - Scheduled Checkpoint RP554: 5/21/2009 12:23:26 PM - Scheduled Checkpoint RP555: 5/22/2009 7:40:54 PM - FiOS Installation RP556: 5/23/2009 12:40:26 PM - Scheduled Checkpoint RP557: 5/24/2009 2:13:09 PM - Scheduled Checkpoint RP558: 5/25/2009 8:21:10 AM - Scheduled Checkpoint RP559: 5/26/2009 9:18:36 AM - Windows Backup RP560: 5/26/2009 10:23:40 AM - may RP561: 5/27/2009 12:59:22 PM - Scheduled Checkpoint RP562: 5/28/2009 7:17:05 PM - Scheduled Checkpoint RP563: 5/29/2009 7:36:49 AM - Scheduled Checkpoint RP564: 5/30/2009 9:51:53 AM - Scheduled Checkpoint RP565: 5/31/2009 2:13:27 PM - Scheduled Checkpoint RP566: 6/1/2009 8:21:58 AM - Scheduled Checkpoint RP567: 6/4/2009 1:08:14 PM - Scheduled Checkpoint RP568: 6/5/2009 7:33:05 AM - Scheduled Checkpoint ==== Installed Programs ====================== Ad-Aware Adobe Flash Player 10 ActiveX Adobe Help Center 2.1 Adobe Photoshop Elements 5.0 Adobe Reader 8.1.3 Adobe Shockwave Player 11 AnswerWorks 5.0 English Runtime AVG Free 8.5 Broadcom Management Programs Browser Address Error Redirector Conexant HDA D330 MDC V.92 Modem Coupon Printer for Windows Dell DataSafe Online Dell Getting Started Guide Dell Support Center (Support Software) Dell Touchpad Dell Wireless WLAN Card DellSupport Digital Line Detect Event Planner GearDrvs Google Toolbar for Internet Explorer Hallmark Card Studio 2005 Deluxe HijackThis 2.0.2 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Java™ SE Runtime Environment 6 Malwarebytes' Anti-Malware MediaDirect Microsoft .NET Framework 3.5 SP1 Microsoft Office Standard Edition 2003 Microsoft Silverlight Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Works Modem Diagnostic Tool MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB941833) MSXML 4.0 SP2 (KB954430) msxml4SP2 Music, Photos & Videos Launcher NetWaiting OutlookAddinSetup Product Documentation Launcher QuickSet Roxio Creator Audio Roxio Creator BDAV Plugin Roxio Creator Copy Roxio Creator Data Roxio Creator DE Roxio Creator Tools Roxio Express Labeler Roxio MyDVD DE Roxio Update Manager SmartDraw 2009 Sonic Activation Module Spelling Dictionaries Support For Adobe Reader 8 Spybot - Search & Destroy TurboTax 2008 TurboTax 2008 WinPerFedFormset TurboTax 2008 WinPerProgramHelp TurboTax 2008 WinPerReleaseEngine TurboTax 2008 WinPerTaxSupport TurboTax 2008 WinPerUserEducation TurboTax 2008 wrapper User's Guides Verizon FiOS Connection Wizard Verizon Help and Support Tool Visual C++ 2008 x86 Runtime - (v9.0.30729) Visual C++ 2008 x86 Runtime - v9.0.30729.01 Yahoo! Music Jukebox ==== Event Viewer Messages From Past Week ======== 6/5/2009 1:32:23 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the NlaSvc service. 6/4/2009 8:07:59 AM, Error: netbt [4319] - A duplicate name has been detected on the TCP network. The IP address of the computer that sent the message is in the data. Use nbtstat -n in a command window to see which name is in the Conflict state. 6/3/2009 8:02:45 AM, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.1.3 for the Network Card with network address 001E4C3B8541 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message). 6/2/2009 10:40:36 PM, Error: EventLog [6008] - The previous system shutdown at 10:38:59 PM on 6/2/2009 was unexpected. 6/1/2009 6:40:31 AM, Error: Service Control Manager [7003] - The Trend Micro Personal Firewall service depends the following service: tmcfw. This service might not be installed. 5/31/2009 2:13:27 PM, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume OS. 5/31/2009 10:12:43 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service. 5/29/2009 11:12:12 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the STacSV service. ==== End Of File =========================== Microsoft Windows Vista Home Edition (6.0.6001) Service Pack 1 C:\ [Fixed] - NTFS - (Total:292364 Mo/Free:181 Mo) D:\ [Fixed] - NTFS - (Total:10239 Mo/Free:923 Mo) E:\ [CD-Rom] (Total:0 Mo/Free:0 Mo) Fri 06/05/2009|21:24 ———————-\\ Processes.. –Locked– [System Process] –Locked– System ———- \SystemRoot\System32\smss.exe ———- C:\Windows\system32\csrss.exe ———- C:\Windows\system32\wininit.exe ———- C:\Windows\system32\csrss.exe ———- C:\Windows\system32\services.exe ———- C:\Windows\system32\lsass.exe ———- C:\Windows\system32\lsm.exe ———- C:\Windows\system32\winlogon.exe ———- C:\Windows\system32\svchost.exe ———- C:\Windows\system32\svchost.exe ———- C:\Windows\System32\svchost.exe ———- C:\Windows\System32\svchost.exe ———- C:\Windows\System32\svchost.exe ———- C:\Windows\system32\svchost.exe –Locked– audiodg.exe ———- C:\Windows\system32\svchost.exe ———- C:\Windows\system32\SLsvc.exe ———- C:\Windows\system32\svchost.exe ———- C:\Windows\system32\svchost.exe ———- C:\Windows\System32\WLTRYSVC.EXE ———- C:\Windows\System32\bcmwltry.exe ———- C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe ———- C:\Windows\System32\spoolsv.exe ———- C:\Windows\system32\svchost.exe ———- C:\Windows\system32\Dwm.exe ———- C:\Windows\Explorer.EXE ———- C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe ———- C:\Windows\system32\taskeng.exe ———- C:\Windows\system32\aestsrv.exe ———- C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe ———- C:\Program Files\Common Files\Motive\McciCMService.exe ———- C:\Windows\system32\svchost.exe ———- C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe ———- C:\PROGRA~1\AVG\AVG8\avgrsx.exe ———- C:\Program Files\Windows Defender\MSASCui.exe ———- C:\Windows\system32\taskeng.exe ———- C:\Program Files\Dell Support Center\bin\sprtsvc.exe ———- C:\Windows\system32\STacSV.exe ———- C:\Windows\system32\svchost.exe ———- C:\Windows\System32\svchost.exe ———- C:\Windows\system32\SearchIndexer.exe ———- C:\Windows\system32\DRIVERS\xaudio.exe ———- C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe ———- C:\Windows\system32\wbem\unsecapp.exe ———- C:\Windows\system32\wbem\wmiprvse.exe ———- C:\Program Files\Synaptics\SynTP\SynTPEnh.exe ———- C:\Windows\System32\hkcmd.exe ———- C:\Windows\System32\igfxpers.exe ———- C:\Program Files\Dell\MediaDirect\PCMService.exe ———- C:\Windows\System32\WLTRAY.EXE ———- C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe ———- C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe ———- C:\Program Files\verizon\McciTrayApp.exe ———- C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe ———- C:\Program Files\AVG\AVG8\avgtray.exe ———- C:\Program Files\DellSupport\DSAgnt.exe ———- C:\Program Files\Dell Support Center\bin\sprtcmd.exe ———- C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe ———- C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe ———- C:\Program Files\Digital Line Detect\DLG.exe ———- C:\Program Files\Sierra\Planner\Plnrnote.exe ———- C:\Program Files\Dell\QuickSet\quickset.exe ———- C:\Windows\system32\igfxsrvc.exe ———- C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe ———- C:\PROGRA~1\MICROS~3\OFFICE11\OUTLOOK.EXE ———- C:\Program Files\AVG\AVG8\avgcsrvx.exe ———- C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE ———- C:\Program Files\AVG\AVG8\avgcsrvx.exe ———- C:\Program Files\Internet Explorer\iexplore.exe ———- C:\Program Files\Google\Google Toolbar\GoogleToolbarUser.exe ———- C:\Windows\system32\Macromed\Flash\FlashUtil10a.exe ———- C:\Program Files\Internet Explorer\iexplore.exe ———- C:\Program Files\Internet Explorer\iexplore.exe ———- C:\PROGRA~1\AVG\AVG8\avgnsx.exe ———- C:\Windows\system32\msfeedssync.exe ———- C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE ———- C:\Program Files\AVG\AVG8\avgcsrvx.exe ———- C:\Program Files\Internet Explorer\iexplore.exe ———- C:\Program Files\Internet Explorer\iexplore.exe ———- C:\Windows\system32\taskeng.exe ———- C:\Windows\system32\taskeng.exe ———- C:\Program Files\Internet Explorer\iexplore.exe ———- C:\Program Files\Internet Explorer\iexplore.exe ———- C:\Windows\system32\SearchProtocolHost.exe ———- C:\Windows\system32\SearchFilterHost.exe ———- C:\Windows\system32\DllHost.exe ———- C:\Windows\system32\DllHost.exe ———- C:\Windows\system32\cmd.exe ———- C:\Rooter$\RK.exe ———————-\\ Search.. ———————-\\ ROOTKIT !! 1 - "C:\Rooter$\Rooter_1.txt" - Fri 06/05/2009|21:25 ———————-\\ Scan completed at 21:25 sorry for the delay. i can only get on every few day. thanks for your help
bigkxj,

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link –> http://forums.whatthetech.com/How_Disable_…ams_t96260.html

  • Double click on ComboFix.exe & follow the prompts.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.


Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
ComboFix 09-06-09.06 - Smith 06/09/2009 22:33.1 - NTFSx86
Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.1.1033.18.2037.1138 [GMT -4:00]
Running from: c:\users\[removed]\Desktop\ComboFix.exe
FW: PC-cillin Internet Security - Firewall *disabled* {3E790E9E-6A5D-4303-A7F9-185EC20F3EB6}
SP: Lavasoft Ad-Watch Live! *disabled* (Updated) {67844DAE-4F77-4D69-9457-98E8CFFDAA22}
SP: Spybot - Search and Destroy *enabled* (Outdated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((( Files Created from 2009-05-10 to 2009-06-10 )))))))))))))))))))))))))))))))
.

2009-06-10 02:38 . 2009-06-10 02:39 ——– d—–w- c:\users\Smith\AppData\Local\temp
2009-06-06 01:24 . 2009-06-06 01:25 ——– d—–w- C:\Rooter$
2009-06-06 01:24 . 2009-06-06 01:25 ——– d—–w- \Rooter$
2009-06-03 12:14 . 2009-06-03 13:02 ——– d—–w- c:\users\Smith\AppData\Local\Adobe
2009-06-03 02:26 . 2009-05-26 17:20 40160 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-03 02:26 . 2009-06-03 02:26 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2009-06-03 02:26 . 2009-05-26 17:19 19096 —-a-w- c:\windows\system32\drivers\mbam.sys
2009-05-27 12:44 . 2009-05-28 12:31 ——– d-sh–w- \Config.Msi
2009-05-26 13:09 . 2009-06-10 02:03 2134962176 –sha-w- \hiberfil.sys
2009-05-21 22:14 . 2009-05-21 22:14 ——– d—–w- c:\users\Smith\AppData\Local\WindowsUpdate
2009-05-21 22:12 . 2009-05-21 22:12 ——– d—–w- c:\program files\Microsoft Silverlight
2009-05-21 04:23 . 2009-05-21 04:23 ——– d—–w- c:\users\Smith\AppData\Roaming\Malwarebytes
2009-05-21 04:23 . 2009-05-21 04:23 ——– d—–w- c:\programdata\Malwarebytes
2009-05-20 03:45 . 2009-06-09 14:40 ——– d–h–w- C:\$AVG8.VAULT$
2009-05-20 03:45 . 2009-06-09 14:40 ——– d–h–w- \$AVG8.VAULT$
2009-05-20 03:16 . 2009-05-20 03:16 11952 —-a-w- c:\windows\system32\avgrsstx.dll
2009-05-20 03:15 . 2009-05-20 03:15 108552 —-a-w- c:\windows\system32\drivers\avgtdix.sys
2009-05-20 03:15 . 2009-05-20 03:15 325896 —-a-w- c:\windows\system32\drivers\avgldx86.sys
2009-05-20 03:15 . 2009-05-20 03:15 27784 —-a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-05-20 03:15 . 2009-06-09 22:25 ——– d—–w- c:\windows\system32\drivers\Avg
2009-05-20 03:15 . 2009-05-20 03:15 ——– d—–w- c:\program files\AVG
2009-05-20 03:15 . 2009-05-20 03:15 ——– d—–w- c:\programdata\avg8

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-06-10 02:03 . 2009-05-26 13:09 2134962176 –sha-w- \hiberfil.sys
2009-06-10 02:03 . 2007-12-09 05:27 2450845696 –sha-w- \pagefile.sys
2009-05-27 12:44 . 2008-03-15 14:24 ——– d—–w- c:\program files\Common Files\Adobe
2009-05-22 00:32 . 2009-05-06 14:13 ——– d—–w- c:\programdata\Spybot - Search & Destroy
2009-05-21 23:44 . 2009-05-06 14:13 ——– d—–w- c:\program files\Spybot - Search & Destroy
2009-05-21 22:45 . 2007-12-08 22:05 ——– d—–w- c:\program files\Trend Micro
2009-05-06 14:01 . 2009-05-06 14:01 15876 —-a-w- c:\programdata\Lavasoft\Ad-Aware\ThreatWork\Submit\ld08.exe
2009-05-06 14:01 . 2009-05-06 14:01 15364 —-a-w- c:\programdata\Lavasoft\Ad-Aware\ThreatWork\Submit\sys32dll.exe
2009-05-06 14:01 . 2009-05-06 14:01 10756 —-a-w- c:\programdata\Lavasoft\Ad-Aware\ThreatWork\Submit\pp06.exe
2009-05-06 13:11 . 2009-05-06 13:08 ——– d—–w- c:\programdata\Lavasoft
2009-05-06 13:11 . 2009-05-06 14:02 15688 —-a-w- c:\windows\system32\lsdelete.exe
2009-05-06 13:11 . 2009-05-06 13:11 64160 —-a-w- c:\windows\system32\drivers\Lbd.sys
2009-05-06 13:11 . 2009-05-06 13:11 64160 —-a-w- c:\programdata\Lavasoft\Ad-Aware\Update\Drivers\32\lbd.sys
2009-05-06 13:08 . 2009-05-06 13:08 ——– dc-h–w- c:\programdata\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-05-06 13:08 . 2009-05-06 13:08 ——– d—–w- c:\program files\Lavasoft
2009-04-19 12:10 . 2009-01-22 00:17 5864 —-a-w- c:\users\Smith\AppData\Local\d3d9caps.dat
2009-04-16 23:14 . 2006-11-02 11:18 ——– d—–w- c:\program files\Windows Mail
2009-03-24 20:08 . 2009-05-06 15:53 55640 —-a-w- c:\windows\system32\drivers\avgntflt.sys
2009-03-17 03:38 . 2009-04-16 22:24 13824 —-a-w- c:\windows\system32\apilogen.dll
2009-03-17 03:38 . 2009-04-16 22:24 24064 —-a-w- c:\windows\system32\amxread.dll
2009-03-12 08:17 . 2009-05-06 13:08 2902048 -c–a-w- c:\programdata\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}\Ad-AwareAE.exe
2007-12-09 05:40 . 2007-12-09 05:27 8192 –sha-w- c:\windows\Users\Default\NTUSER.DAT
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-12-08 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ECenter"="c:\dell\E-Center\EULALauncher.exe" [2007-05-25 17920]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-04-28 857648]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-09-26 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-09-26 154136]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-09-26 129560]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2006-10-03 81920]
"PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-04-16 184320]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-03-21 1548288]
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Elements 5.0\apdproxy.exe" [2006-12-22 67752]
"SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\sttray.exe" [2007-09-28 405504]
"Verizon_McciTrayApp"="c:\program files\Verizon\McciTrayApp.exe" [2009-03-10 1553920]
"Ad-Watch"="c:\program files\Lavasoft\Ad-Aware\AAWTray.exe" [2009-05-27 518488]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-05-20 1947928]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2007-12-8 50688]
Event Planner Reminders Tray Icon.lnk - c:\program files\Sierra\Planner\Plnrnote.exe [2008-1-10 184320]
QuickSet.lnk - c:\program files\Dell\QuickSet\quickset.exe [2007-7-20 1180952]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\System32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"SpybotSD TeaTimer"=c:\program files\Spybot - Search & Destroy\TeaTimer.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules]
"{3FA183CE-C0EB-4C4F-8D79-BBA4FEC5DDF6}"= c:\program files\Dell\MediaDirect\PowerCinema.exe:CyberLink PowerCinema
"{B4ADECD2-3F85-433E-8657-27E6AD343B30}"= c:\program files\Dell\MediaDirect\PCMService.exe:CyberLink PowerCinema Resident Program
"{DC899A33-2309-437E-BDE2-DA2D7988F4D9}"= c:\program files\Dell\MediaDirect\Kernel\DMP\CLBrowserEngine.exe:Cyberlink Media Server Browser Engine
"{6DB3EED2-4399-4F43-A36C-D7441D174BB0}"= c:\program files\Dell\MediaDirect\Kernel\DMS\CLMSService.exe:CyberLink Media Server
"{979AF412-020B-40EC-AF6A-6896A980D39E}"= UDP:c:\program files\Yahoo!\Yahoo! Music Jukebox\YahooMusicEngine.exe:Yahoo! Music Jukebox
"{9552007E-3EF1-4D2C-BFCC-28DD2A218AF5}"= TCP:c:\program files\Yahoo!\Yahoo! Music Jukebox\YahooMusicEngine.exe:Yahoo! Music Jukebox
"TCP Query User{BE042873-9A6B-4BAA-BC75-07403B474B44}c:\\program files\\internet explorer\\iexplore.exe"= UDP:c:\program files\internet explorer\iexplore.exe:Internet Explorer
"UDP Query User{44F938FD-6661-47C9-AC9A-4266242CA763}c:\\program files\\internet explorer\\iexplore.exe"= TCP:c:\program files\internet explorer\iexplore.exe:Internet Explorer
"{AA723326-E64F-4BD6-8594-0D680E7CFEC9}"= UDP:c:\program files\Windows Defender\MSASCui.exe:Windows Defender
"{28B02968-91E4-47CF-AE94-758049074579}"= TCP:c:\program files\Windows Defender\MSASCui.exe:Windows Defender
"{7B6FEBAB-F30C-4350-ACA9-7BD747A20073}"= c:\program files\AVG\AVG8\avgupd.exe:avgupd.exe
"{2E087D3A-A8B9-4D4D-8B9E-710EA94A3B8F}"= c:\program files\AVG\AVG8\avgnsx.exe:avgnsx.exe
"{83A39144-F542-4886-8DE3-6E973BE9D72C}"= UDP:c:\program files\Lavasoft\Ad-Aware\Ad-Aware.exe:Ad-Aware
"{DDB9855C-AB3E-441C-8884-04E88750B014}"= TCP:c:\program files\Lavasoft\Ad-Aware\Ad-Aware.exe:Ad-Aware
"{BBD83DD9-293D-41AD-94EC-B3C26AC52983}"= UDP:c:\program files\Malwarebytes' Anti-Malware\mbam.exe:Malwarebytes' Anti-Malware
"{D61A5646-534A-4405-817F-874BB169733A}"= TCP:c:\program files\Malwarebytes' Anti-Malware\mbam.exe:Malwarebytes' Anti-Malware

R0 Lbd;Lbd;c:\windows\System32\drivers\Lbd.sys [5/6/2009 9:11 AM 64160]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\System32\drivers\avgldx86.sys [5/19/2009 11:15 PM 325896]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\System32\drivers\avgtdix.sys [5/19/2009 11:15 PM 108552]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\AEstSrv.exe [12/8/2007 5:46 PM 73728]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [5/19/2009 11:15 PM 298776]
R2 IntuitUpdateService;Intuit Update Service;c:\program files\Common Files\Intuit\Update Service\IntuitUpdateService.exe [10/10/2008 6:45 AM 13088]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [3/9/2009 3:06 PM 1005904]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\Spybot - Search & Destroy\SDWinSec.exe [5/6/2009 10:13 AM 1153368]
S2 TmPfw;Trend Micro Personal Firewall;c:\progra~1\TRENDM~1\INTERN~1\TmPfw.exe –> c:\progra~1\TRENDM~1\INTERN~1\TmPfw.exe [?]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
"c:\windows\System32\rundll32.exe" "c:\windows\System32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
.
Contents of the 'Scheduled Tasks' folder

2009-06-08 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-03-09 13:11]

2009-06-10 c:\windows\Tasks\SDMsgUpdate (TE).job
- c:\progra~1\SMARTD~1\Messages\SDNotify.exe [2009-03-18 11:29]

2009-06-10 c:\windows\Tasks\User_Feed_Synchronization-{A839FF78-611C-441E-A2CE-8A7C1B4D69BB}.job
- c:\windows\system32\msfeedssync.exe [2009-05-06 11:31]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyServer = http=localhost:7171
uInternet Settings,ProxyOverride = *.local;
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
Trusted Zone: microsoft.com\*.update
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-06-09 22:39
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aif\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aifc\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aiff\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.au\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.flac\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.m3u\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.mid\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.midi\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.mp3\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.ogg\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pcm\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pls\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.snd\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.spx\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.wav\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.wma\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2009-06-10 22:42
ComboFix-quarantined-files.txt 2009-06-10 02:41

Pre-Run: 232,797,192,192 bytes free
Post-Run: 232,737,173,504 bytes free

225 — E O F — 2009-05-06 15:11

ran combo fix
ComboFix 09-06-09.06 - Smith 06/09/2009 23:16.4 - NTFSx86
Microsoft® Windows Vista™ Home Basic 6.0.6001.1.1252.1.1033.18.2037.1137 [GMT -4:00]
Running from: c:\users\[removed]\Desktop\ComboFix.exe
FW: PC-cillin Internet Security - Firewall *disabled* {3E790E9E-6A5D-4303-A7F9-185EC20F3EB6}
SP: Lavasoft Ad-Watch Live! *disabled* (Updated) {67844DAE-4F77-4D69-9457-98E8CFFDAA22}
SP: Spybot - Search and Destroy *disabled* (Outdated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((( Files Created from 2009-05-10 to 2009-06-10 )))))))))))))))))))))))))))))))
.

2009-06-10 03:19 . 2009-06-10 03:19 ——– d—–w- c:\users\Smith\AppData\Local\temp
2009-06-10 03:19 . 2009-06-10 03:19 ——– d—–w- C:\temp
2009-06-10 03:19 . 2009-06-10 03:19 ——– d—–w- \temp
2009-06-06 01:24 . 2009-06-06 01:25 ——– d—–w- C:\Rooter$
2009-06-06 01:24 . 2009-06-06 01:25 ——– d—–w- \Rooter$
2009-06-03 12:14 . 2009-06-03 13:02 ——– d—–w- c:\users\Smith\AppData\Local\Adobe
2009-06-03 02:26 . 2009-05-26 17:20 40160 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-06-03 02:26 . 2009-06-03 02:26 ——– d—–w- c:\program files\Malwarebytes' Anti-Malware
2009-06-03 02:26 . 2009-05-26 17:19 19096 —-a-w- c:\windows\system32\drivers\mbam.sys
2009-05-27 12:44 . 2009-05-28 12:31 ——– d-sh–w- \Config.Msi
2009-05-26 13:09 . 2009-06-10 02:58 2137042944 –sha-w- \hiberfil.sys
2009-05-21 22:14 . 2009-05-21 22:14 ——– d—–w- c:\users\Smith\AppData\Local\WindowsUpdate
2009-05-21 22:12 . 2009-05-21 22:12 ——– d—–w- c:\program files\Microsoft Silverlight
2009-05-21 04:23 . 2009-05-21 04:23 ——– d—–w- c:\users\Smith\AppData\Roaming\Malwarebytes
2009-05-21 04:23 . 2009-05-21 04:23 ——– d—–w- c:\programdata\Malwarebytes
2009-05-20 03:45 . 2009-06-09 14:40 ——– d–h–w- C:\$AVG8.VAULT$
2009-05-20 03:45 . 2009-06-09 14:40 ——– d–h–w- \$AVG8.VAULT$
2009-05-20 03:16 . 2009-05-20 03:16 11952 —-a-w- c:\windows\system32\avgrsstx.dll
2009-05-20 03:15 . 2009-05-20 03:15 108552 —-a-w- c:\windows\system32\drivers\avgtdix.sys
2009-05-20 03:15 . 2009-05-20 03:15 325896 —-a-w- c:\windows\system32\drivers\avgldx86.sys
2009-05-20 03:15 . 2009-05-20 03:15 27784 —-a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-05-20 03:15 . 2009-06-09 22:25 ——– d—–w- c:\windows\system32\drivers\Avg
2009-05-20 03:15 . 2009-05-20 03:15 ——– d—–w- c:\program files\AVG
2009-05-20 03:15 . 2009-05-20 03:15 ——– d—–w- c:\programdata\avg8

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-06-10 02:58 . 2009-05-26 13:09 2137042944 –sha-w- \hiberfil.sys
2009-06-10 02:58 . 2007-12-09 05:27 2450845696 –sha-w- \pagefile.sys
2009-05-27 12:44 . 2008-03-15 14:24 ——– d—–w- c:\program files\Common Files\Adobe
2009-05-22 00:32 . 2009-05-06 14:13 ——– d—–w- c:\programdata\Spybot - Search & Destroy
2009-05-21 23:44 . 2009-05-06 14:13 ——– d—–w- c:\program files\Spybot - Search & Destroy
2009-05-21 22:45 . 2007-12-08 22:05 ——– d—–w- c:\program files\Trend Micro
2009-05-06 14:01 . 2009-05-06 14:01 15876 —-a-w- c:\programdata\Lavasoft\Ad-Aware\ThreatWork\Submit\ld08.exe
2009-05-06 14:01 . 2009-05-06 14:01 15364 —-a-w- c:\programdata\Lavasoft\Ad-Aware\ThreatWork\Submit\sys32dll.exe
2009-05-06 14:01 . 2009-05-06 14:01 10756 —-a-w- c:\programdata\Lavasoft\Ad-Aware\ThreatWork\Submit\pp06.exe
2009-05-06 13:11 . 2009-05-06 13:08 ——– d—–w- c:\programdata\Lavasoft
2009-05-06 13:11 . 2009-05-06 14:02 15688 —-a-w- c:\windows\system32\lsdelete.exe
2009-05-06 13:11 . 2009-05-06 13:11 64160 —-a-w- c:\windows\system32\drivers\Lbd.sys
2009-05-06 13:11 . 2009-05-06 13:11 64160 —-a-w- c:\programdata\Lavasoft\Ad-Aware\Update\Drivers\32\lbd.sys
2009-05-06 13:08 . 2009-05-06 13:08 ——– dc-h–w- c:\programdata\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-05-06 13:08 . 2009-05-06 13:08 ——– d—–w- c:\program files\Lavasoft
2009-04-19 12:10 . 2009-01-22 00:17 5864 —-a-w- c:\users\Smith\AppData\Local\d3d9caps.dat
2009-04-16 23:14 . 2006-11-02 11:18 ——– d—–w- c:\program files\Windows Mail
2009-03-24 20:08 . 2009-05-06 15:53 55640 —-a-w- c:\windows\system32\drivers\avgntflt.sys
2009-03-17 03:38 . 2009-04-16 22:24 13824 —-a-w- c:\windows\system32\apilogen.dll
2009-03-17 03:38 . 2009-04-16 22:24 24064 —-a-w- c:\windows\system32\amxread.dll
2009-03-12 08:17 . 2009-05-06 13:08 2902048 -c–a-w- c:\programdata\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}\Ad-AwareAE.exe
2007-12-09 05:40 . 2007-12-09 05:27 8192 –sha-w- c:\windows\Users\Default\NTUSER.DAT
.

((((((((((((((((((((((((((((( SnapShot@2009-06-10_02.39.14 )))))))))))))))))))))))))))))))))))))))))
.
- 2006-11-02 13:02 . 2009-06-10 02:05 77602 c:\windows\System32\WDI\BootPerformanceDiagnostics_SystemData.bin
+ 2006-11-02 13:02 . 2009-06-10 03:00 77602 c:\windows\System32\WDI\BootPerformanceDiagnostics_SystemData.bin
+ 2007-12-18 16:05 . 2009-06-10 03:00 16024 c:\windows\System32\WDI\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-2233493643-1618270048-4056147430-1000_UserData.bin
+ 2007-12-18 16:02 . 2009-06-10 02:59 32768 c:\windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2007-12-18 16:02 . 2009-06-10 02:03 32768 c:\windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2007-12-18 16:02 . 2009-06-10 02:59 81920 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2007-12-18 16:02 . 2009-06-10 02:03 81920 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2007-12-18 16:02 . 2009-06-10 02:59 16384 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
- 2007-12-18 16:02 . 2009-06-10 02:03 16384 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2009-06-10 02:02 . 2009-06-10 02:58 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
- 2009-06-10 02:02 . 2009-06-10 02:03 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
+ 2009-06-10 02:02 . 2009-06-10 02:58 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
- 2009-06-10 02:02 . 2009-06-10 02:03 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-12-08 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ECenter"="c:\dell\E-Center\EULALauncher.exe" [2007-05-25 17920]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-04-28 857648]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-09-26 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-09-26 154136]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-09-26 129560]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2006-10-03 81920]
"PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-04-16 184320]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-03-21 1548288]
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Elements 5.0\apdproxy.exe" [2006-12-22 67752]
"SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\sttray.exe" [2007-09-28 405504]
"Verizon_McciTrayApp"="c:\program files\Verizon\McciTrayApp.exe" [2009-03-10 1553920]
"Ad-Watch"="c:\program files\Lavasoft\Ad-Aware\AAWTray.exe" [2009-05-27 518488]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-05-20 1947928]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2007-12-8 50688]
Event Planner Reminders Tray Icon.lnk - c:\program files\Sierra\Planner\Plnrnote.exe [2008-1-10 184320]
QuickSet.lnk - c:\program files\Dell\QuickSet\quickset.exe [2007-7-20 1180952]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\System32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
"SpybotSD TeaTimer"=c:\program files\Spybot - Search & Destroy\TeaTimer.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules]
"{3FA183CE-C0EB-4C4F-8D79-BBA4FEC5DDF6}"= c:\program files\Dell\MediaDirect\PowerCinema.exe:CyberLink PowerCinema
"{B4ADECD2-3F85-433E-8657-27E6AD343B30}"= c:\program files\Dell\MediaDirect\PCMService.exe:CyberLink PowerCinema Resident Program
"{DC899A33-2309-437E-BDE2-DA2D7988F4D9}"= c:\program files\Dell\MediaDirect\Kernel\DMP\CLBrowserEngine.exe:Cyberlink Media Server Browser Engine
"{6DB3EED2-4399-4F43-A36C-D7441D174BB0}"= c:\program files\Dell\MediaDirect\Kernel\DMS\CLMSService.exe:CyberLink Media Server
"{979AF412-020B-40EC-AF6A-6896A980D39E}"= UDP:c:\program files\Yahoo!\Yahoo! Music Jukebox\YahooMusicEngine.exe:Yahoo! Music Jukebox
"{9552007E-3EF1-4D2C-BFCC-28DD2A218AF5}"= TCP:c:\program files\Yahoo!\Yahoo! Music Jukebox\YahooMusicEngine.exe:Yahoo! Music Jukebox
"TCP Query User{BE042873-9A6B-4BAA-BC75-07403B474B44}c:\\program files\\internet explorer\\iexplore.exe"= UDP:c:\program files\internet explorer\iexplore.exe:Internet Explorer
"UDP Query User{44F938FD-6661-47C9-AC9A-4266242CA763}c:\\program files\\internet explorer\\iexplore.exe"= TCP:c:\program files\internet explorer\iexplore.exe:Internet Explorer
"{AA723326-E64F-4BD6-8594-0D680E7CFEC9}"= UDP:c:\program files\Windows Defender\MSASCui.exe:Windows Defender
"{28B02968-91E4-47CF-AE94-758049074579}"= TCP:c:\program files\Windows Defender\MSASCui.exe:Windows Defender
"{7B6FEBAB-F30C-4350-ACA9-7BD747A20073}"= c:\program files\AVG\AVG8\avgupd.exe:avgupd.exe
"{2E087D3A-A8B9-4D4D-8B9E-710EA94A3B8F}"= c:\program files\AVG\AVG8\avgnsx.exe:avgnsx.exe
"{83A39144-F542-4886-8DE3-6E973BE9D72C}"= UDP:c:\program files\Lavasoft\Ad-Aware\Ad-Aware.exe:Ad-Aware
"{DDB9855C-AB3E-441C-8884-04E88750B014}"= TCP:c:\program files\Lavasoft\Ad-Aware\Ad-Aware.exe:Ad-Aware
"{BBD83DD9-293D-41AD-94EC-B3C26AC52983}"= UDP:c:\program files\Malwarebytes' Anti-Malware\mbam.exe:Malwarebytes' Anti-Malware
"{D61A5646-534A-4405-817F-874BB169733A}"= TCP:c:\program files\Malwarebytes' Anti-Malware\mbam.exe:Malwarebytes' Anti-Malware

R0 Lbd;Lbd;c:\windows\System32\drivers\Lbd.sys [5/6/2009 9:11 AM 64160]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\System32\drivers\avgldx86.sys [5/19/2009 11:15 PM 325896]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\System32\drivers\avgtdix.sys [5/19/2009 11:15 PM 108552]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\AEstSrv.exe [12/8/2007 5:46 PM 73728]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [5/19/2009 11:15 PM 298776]
R2 IntuitUpdateService;Intuit Update Service;c:\program files\Common Files\Intuit\Update Service\IntuitUpdateService.exe [10/10/2008 6:45 AM 13088]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [3/9/2009 3:06 PM 1005904]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\Spybot - Search & Destroy\SDWinSec.exe [5/6/2009 10:13 AM 1153368]
S2 TmPfw;Trend Micro Personal Firewall;c:\progra~1\TRENDM~1\INTERN~1\TmPfw.exe –> c:\progra~1\TRENDM~1\INTERN~1\TmPfw.exe [?]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork REG_MULTI_SZ PLA DPS BFE mpssvc

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]
"c:\windows\System32\rundll32.exe" "c:\windows\System32\iedkcs32.dll",BrandIEActiveSetup SIGNUP
.
Contents of the 'Scheduled Tasks' folder

2009-06-08 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-03-09 13:11]

2009-06-10 c:\windows\Tasks\SDMsgUpdate (TE).job
- c:\progra~1\SMARTD~1\Messages\SDNotify.exe [2009-03-18 11:29]

2009-06-10 c:\windows\Tasks\User_Feed_Synchronization-{A839FF78-611C-441E-A2CE-8A7C1B4D69BB}.job
- c:\windows\system32\msfeedssync.exe [2009-05-06 11:31]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyServer = http=localhost:7171
uInternet Settings,ProxyOverride = *.local;
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
Trusted Zone: microsoft.com\*.update
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-06-09 23:19
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aif\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aifc\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.aiff\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.au\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.flac\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.m3u\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.mid\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.midi\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.mp3\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.ogg\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pcm\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pls\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.snd\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.spx\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.wav\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_USERS\.Default\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.wma\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="YMP.Media"

[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2009-06-10 23:22
ComboFix-quarantined-files.txt 2009-06-10 03:21
ComboFix2.txt 2009-06-10 03:14
ComboFix3.txt 2009-06-10 02:42

Pre-Run: 232,626,171,904 bytes free
Post-Run: 232,537,530,368 bytes free

245 — E O F — 2009-05-06 15:11

not sure why defender is still active. i attempted to turned it off but it didnt seem to take.
bigkxj,

COMBOFIX-Script

  • Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:

    DDS::
    uInternet Settings,ProxyServer = http=localhost:7171
    uInternet Settings,ProxyOverride = *.local;
    
    Driver::
    TmPfw
  • Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.

    [external image: Posted Image]
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.
CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.

Also, please let me have a new HijackThis log.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI