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Spyware / Malware / Virus Removal

[Resolved] suspected malware slowing computer

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Post #1
Computer running slowly. Some settings seems to change, eg Word, email displays (using Mozilla Thunderbird). Also keep getting 'connect to Broadband' pop-up when I'm already connected to Broadband.

Have you any advice please? I'm attaching my hijack This log below:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:04:00 PM, on 17/05/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18226)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\cavrid.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ican.sa.edu.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL (file

missing)
O1 - Hosts: ::1 localhost
O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL

(file missing)
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program

Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft

Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [RtHDVCpl] "C:\Windows\RtHDVCpl.exe"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [CAPON] "C:\Windows\system32\Spool\Drivers\w32x86\3\CAPONN.EXE"
O4 - HKLM\..\Run: [IgfxTray] "C:\Windows\system32\igfxtray.exe"
O4 - HKLM\..\Run: [HotKeysCmds] "C:\Windows\system32\hkcmd.exe"
O4 - HKLM\..\Run: [Persistence] "C:\Windows\system32\igfxpers.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [ehTray.exe] "C:\Windows\ehome\ehTray.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device

Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-

Virus\ISafe.exe
O23 - Service: CVision Compression Service (CVCompressionService) - CVISION Technologies - C:\Program

Files\CVision\Services\CVCompressionService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program

Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy

Sweeper\WRConsumerService.exe

–
End of file - 7408 bytes
Post #2
[external image: Posted Image]

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

Click: Start > All Programs> Accessories
Open Notepad, click on Format and uncheck Word Wrap.

1. These tools MUST be run from the executable. (.exe)
2. With Admin Rights (Right click, choose "Run as Administrator")

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner
Right-click ATF-Cleaner.exe and select "Run as administrator" to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.


Then:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Right-click mbam-setup.exe, select "Run as administrator" and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
Also "copy/paste" a new HijackThis log file into this thread.
Post #3
Hi thanks so much for posting a reply to my request…I have followed all the instructions and am pasting in the mbam-log - it didn't turn up anything malicious. Malwarebytes' Anti-Malware 1.36 Database version: 2164 Windows 6.0.6001 Service Pack 1 22/05/2009 10:04:37 AM mbam-log-2009-05-22 (10-04-37).txt Scan type: Quick Scan Objects scanned: 72122 Time elapsed: 5 minute(s), 59 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected)
Post #4
Here is the hijackThis log file to go with the previous post:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:15:11 AM, on 22/05/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18226)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\cavrid.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Windows\System32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\explorer.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Users\Susanne\Downloads\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ican.sa.edu.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL (file missing)
O1 - Hosts: ::1 localhost
O2 - BHO: Ask Search Assistant BHO - {0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL (file missing)
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [RtHDVCpl] "C:\Windows\RtHDVCpl.exe"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [CAPON] "C:\Windows\system32\Spool\Drivers\w32x86\3\CAPONN.EXE"
O4 - HKLM\..\Run: [IgfxTray] "C:\Windows\system32\igfxtray.exe"
O4 - HKLM\..\Run: [HotKeysCmds] "C:\Windows\system32\hkcmd.exe"
O4 - HKLM\..\Run: [Persistence] "C:\Windows\system32\igfxpers.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /install /silent
O4 - HKCU\..\Run: [ehTray.exe] "C:\Windows\ehome\ehTray.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: CVision Compression Service (CVCompressionService) - CVISION Technologies - C:\Program Files\CVision\Services\CVCompressionService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe

–
End of file - 7710 bytes
Post #5
This might not be a Malware issue but lets have one more look.

1. These tools MUST be run every time you run them from the executable. (.exe)
2. With Admin Rights (Right click, choose "Run as Administrator")


Download ComboFix from one of these locations:

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop


  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Protective Programs

  • Right click on ComboFix.exe, Run as Administrator & follow the prompts.

    Note: Combofix will run without adding the Windows Recovery Console

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.


[external image: Posted Image]



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
"copy/paste" a new HijackThis log file into this thread as well.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

Give it atleast 20-30 minutes to finish if needed.


Also please describe how your computer behaves at the moment.
Post #6
Hi - thanks so much for your time and effort - it is really appreciated.

Here is the C:\ComboFix.txt:

ComboFix 09-05-22.05 - Susanne 23/05/2009 12:17.1 - NTFSx86
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.61.1033.18.2039.1005 [GMT 9.5:30]
Running from: c:\users\[removed]\Downloads\ComboFix.exe
AV: CA Anti-Virus *On-access scanning disabled* (Updated) {17CFD1EA-56CF-40B5-A06B-BD3A27397C93}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\Fonts\leelawdb.ttf
c:\windows\Fonts\lucon.ttf
c:\windows\Fonts\lvnm.ttf
c:\windows\system32\x64

.
((((((((((((((((((((((((( Files Created from 2009-04-23 to 2009-05-23 )))))))))))))))))))))))))))))))
.

2009-05-22 03:19 . 2009-05-22 03:19 ——– d—–w c:\users\Susanne\AppData\Local\Adobe
2009-05-22 00:24 . 2009-05-22 00:24 ——– d—–w c:\users\Susanne\AppData\Roaming\Malwarebytes
2009-05-22 00:23 . 2009-04-06 06:02 15504 —-a-w c:\windows\system32\drivers\mbam.sys
2009-05-22 00:23 . 2009-04-06 06:02 38496 —-a-w c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-22 00:23 . 2009-05-22 00:24 ——– d—–w c:\program files\Malwarebytes' Anti-Malware
2009-05-22 00:23 . 2009-05-22 00:23 ——– d—–w c:\programdata\Malwarebytes
2009-05-22 00:17 . 2009-05-06 18:06 4784464 —-a-w c:\programdata\Microsoft\Windows Defender\Definition Updates\{DD3F6E0B-383B-488C-86D6-8F440FF2DD52}\mpengine.dll
2009-05-17 05:30 . 2009-05-17 05:30 ——– d—–w c:\program files\Trend Micro
2009-05-04 22:26 . 2009-03-19 07:02 23400 —-a-w c:\windows\system32\drivers\GEARAspiWDM.sys
2009-05-04 22:26 . 2008-04-17 02:42 107368 —-a-w c:\windows\system32\GEARAspi.dll
2009-05-04 22:26 . 2009-05-04 22:26 ——– d—–w c:\program files\iPod
2009-05-04 22:26 . 2009-05-04 22:26 ——– d—–w c:\programdata\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-05-04 22:26 . 2009-05-04 22:26 ——– d—–w c:\program files\iTunes
2009-05-04 22:22 . 2009-05-04 22:23 ——– d—–w c:\program files\QuickTime
2009-05-04 22:10 . 2009-05-04 22:10 75048 —-a-w c:\programdata\Apple Computer\Installer Cache\iTunes 8.1.1.10\SetupAdmin.exe
2009-05-04 22:06 . 2009-05-04 22:06 ——– d—–w c:\program files\Bonjour
2009-05-03 11:30 . 2009-05-03 11:30 ——– d—–w c:\program files\Misc. Support Library (Spybot - Search & Destroy)
2009-05-03 11:30 . 2009-05-03 11:30 ——– d—–w c:\program files\File Scanner Library (Spybot - Search & Destroy)
2009-05-03 10:45 . 2009-05-03 10:45 ——– d—–w c:\program files\MSSOAP
2009-05-03 10:44 . 2009-05-03 21:55 ——– d—–w c:\programdata\Spybot - Search & Destroy
2009-05-03 10:44 . 2009-05-03 11:21 ——– d—–w c:\program files\Spybot - Search & Destroy
2009-05-03 10:44 . 2009-05-03 10:44 164 —-a-w c:\windows\install.dat

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-05-22 00:15 . 2008-04-15 07:19 26352 —-a-w c:\windows\system32\drivers\vet-filt.sys
2009-05-22 00:15 . 2008-04-15 07:19 21488 —-a-w c:\windows\system32\drivers\vetfddnt.sys
2009-05-22 00:15 . 2008-04-15 07:19 21104 —-a-w c:\windows\system32\drivers\vet-rec.sys
2009-05-22 00:15 . 2008-04-15 07:19 161008 —-a-w c:\windows\system32\drivers\vetmonnt.sys
2009-05-14 21:16 . 2007-08-06 07:47 ——– d—–w c:\programdata\Microsoft Help
2009-05-14 21:11 . 2006-11-02 11:18 ——– d—–w c:\program files\Windows Mail
2009-05-04 22:26 . 2007-10-19 04:42 ——– d—–w c:\program files\Common Files\Apple
2009-05-03 11:15 . 2008-04-09 11:43 ——– d—–w c:\programdata\Webroot
2009-05-03 09:19 . 2007-08-06 07:35 ——– d–h–w c:\program files\InstallShield Installation Information
2009-04-17 23:37 . 2007-10-26 04:40 ——– d—–w c:\program files\Java
2009-04-09 05:55 . 2007-10-19 04:44 ——– d—–w c:\users\Susanne\AppData\Roaming\Apple Computer
2009-04-06 04:02 . 2008-04-09 11:43 1563008 —-a-w c:\windows\WRSetup.dll
2009-04-02 05:00 . 2009-04-02 05:00 176752 —-a-w c:\windows\system32\drivers\ssidrv.sys
2009-04-02 05:00 . 2009-04-02 05:00 23152 —-a-w c:\windows\system32\drivers\sshrmd.sys
2009-04-02 05:00 . 2009-04-02 05:00 29808 —-a-w c:\windows\system32\drivers\ssfs0bbc.sys
2009-03-26 05:53 . 2009-03-26 05:53 36864 —-a-w c:\windows\system32\drivers\usbaapl.sys
2009-03-26 05:53 . 2009-03-26 05:53 1900544 —-a-w c:\windows\system32\usbaaplrc.dll
2009-03-19 07:02 . 2009-03-19 07:02 23400 —-a-w c:\programdata\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}\x86\x86\GEARAspiWDM.sys
2009-03-18 05:29 . 2009-03-18 05:29 0 —-a-w C:\DFR60F4.tmp
2009-03-17 03:38 . 2009-04-17 23:47 13824 —-a-w c:\windows\system32\apilogen.dll
2009-03-17 03:38 . 2009-04-17 23:47 24064 —-a-w c:\windows\system32\amxread.dll
2009-03-08 19:49 . 2008-11-26 22:27 410984 —-a-w c:\windows\system32\deploytk.dll
2009-03-03 04:46 . 2009-04-17 23:49 3599328 —-a-w c:\windows\system32\ntkrnlpa.exe
2009-03-03 04:46 . 2009-04-17 23:49 3547632 —-a-w c:\windows\system32\ntoskrnl.exe
2009-03-03 04:40 . 2009-04-17 23:46 827392 —-a-w c:\windows\system32\wininet.dll
2009-03-03 04:39 . 2009-04-17 23:49 183296 —-a-w c:\windows\system32\sdohlp.dll
2009-03-03 04:39 . 2009-04-17 23:49 551424 —-a-w c:\windows\system32\rpcss.dll
2009-03-03 04:39 . 2009-04-17 23:49 26112 —-a-w c:\windows\system32\printfilterpipelineprxy.dll
2009-03-03 04:37 . 2009-04-17 23:46 78336 —-a-w c:\windows\system32\ieencode.dll
2009-03-03 04:37 . 2009-04-17 23:49 98304 —-a-w c:\windows\system32\iasrecst.dll
2009-03-03 04:37 . 2009-04-17 23:49 54784 —-a-w c:\windows\system32\iasads.dll
2009-03-03 04:37 . 2009-04-17 23:49 44032 —-a-w c:\windows\system32\iasdatastore.dll
2009-03-03 03:04 . 2009-04-17 23:49 666624 —-a-w c:\windows\system32\printfilterpipelinesvc.exe
2009-03-03 02:38 . 2009-04-17 23:49 17408 —-a-w c:\windows\system32\iashost.exe
2009-03-03 02:28 . 2009-04-17 23:46 26624 —-a-w c:\windows\system32\ieUnatt.exe
2007-06-05 13:26 . 2007-08-07 01:22 222390 –sha-r c:\windows\ConfigSetRoot\IO.SYS
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\windows\RtHDVCpl.exe" [2007-04-23 4435968]
"cctray"="c:\program files\CA\CA Internet Security Suite\cctray\cctray.exe" [2009-05-22 181488]
"CAVRID"="c:\program files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe" [2008-09-09 234736]
"CAPON"="c:\windows\system32\Spool\Drivers\w32x86\3\CAPONN.EXE" [2007-03-12 28288]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-01-02 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-01-02 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-01-02 133656]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-14 39792]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-03-08 148888]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-01-05 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-04-02 342312]
"SpySweeper"="c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe" [2009-04-06 6345840]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WebrootSpySweeperService]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WRConsumerService]
@="Service"

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Adobe Gamma.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Adobe Gamma.lnk
backup=c:\windows\pss\Adobe Gamma.lnk.CommonStartup
backupExtension=.CommonStartup

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnk.CommonStartup
backupExtension=.CommonStartup

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Canon LBP-810 Status Window.LNK]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Canon LBP-810 Status Window.LNK
backup=c:\windows\pss\Canon LBP-810 Status Window.LNK.CommonStartup
backupExtension=.CommonStartup

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnk.CommonStartup
backupExtension=.CommonStartup

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ComputerAssociatesAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules]
"{7BE08EFA-9279-4226-951A-0A91B3D1569B}"= UDP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"{8D911C70-457F-4E73-8379-4EDCDC66F2C8}"= TCP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"{88E0FED0-1B81-49E5-9879-CD1A6B740A00}"= c:\program files\MSN Messenger\livecall.exe:Windows Live Messenger 8.1 (Phone)
"TCP Query User{514F8340-8F52-4533-A719-AC5C73B20759}c:\\program files\\mozilla firefox\\firefox.exe"= UDP:c:\program files\mozilla firefox\firefox.exe:Firefox
"UDP Query User{B5619F71-499E-403D-8CAE-B3C561CDB82B}c:\\program files\\mozilla firefox\\firefox.exe"= TCP:c:\program files\mozilla firefox\firefox.exe:Firefox
"fde17290-9214-4b60-8810-6c72723612ff"= SpySweeper.exe:spysweeper 1
"aef5c18d-042f-499a-9655-b589c2feb6f7"= SpySweeperUI.exe:Spysweeper 2
"{726B34DC-CEB9-4D7D-B1C3-1C673F8BE618}"= c:\program files\MSN Messenger\livecall.exe:Windows Live Messenger 8.1 (Phone)
"{78D5FF4C-DF5A-4916-8271-A9819611F43A}"= c:\program files\MSN Messenger\livecall.exe:Windows Live Messenger 8.1 (Phone)
"{38A7180F-E170-4408-B83D-126582BFF721}"= c:\program files\Windows Live\Messenger\livecall.exe:Windows Live Messenger (Phone)
"{FEE2CF02-1624-4ACD-B5FC-B05072F32604}"= c:\program files\Windows Live\Messenger\livecall.exe:Windows Live Messenger (Phone)
"{C75164CD-6F16-4C38-92DB-04754B5E11B5}"= UDP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{CC284C69-6948-4B1F-837E-C57C920A0AE4}"= TCP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{2EBCAD6E-5D56-4D73-8AC4-40F54B78679D}"= UDP:c:\program files\iTunes\iTunes.exe:iTunes
"{AFBCFBFA-033D-47F0-821A-A910E93380E5}"= TCP:c:\program files\iTunes\iTunes.exe:iTunes

R0 ssfs0bbc;ssfs0bbc;c:\windows\System32\drivers\ssfs0bbc.sys [2/04/2009 2:30 PM 29808]
R2 RapidPort;RapidPort;c:\windows\System32\drivers\CAPLPTN.SYS [19/10/2007 10:53 AM 22912]
R2 WRConsumerService;Webroot Client Service;c:\program files\Webroot\Spy Sweeper\WRConsumerService.exe [3/05/2009 8:15 PM 1181040]
R3 VST_DPV;VST_DPV;c:\windows\System32\drivers\VSTDPV3.SYS [2/11/2006 7:55 PM 987648]
R3 VSTHWBS2;VSTHWBS2;c:\windows\System32\drivers\VSTBS23.SYS [2/11/2006 7:55 PM 251904]
S3 CVCompressionService;CVision Compression Service;c:\program files\CVision\Services\CVCompressionService.exe [19/12/2007 7:04 PM 184320]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder

2008-03-04 c:\windows\Tasks\Check Updates for Windows Live Toolbar.job
- c:\program files\Windows Live Toolbar\MSNTBUP.EXE [2007-10-19 00:50]

2009-05-23 c:\windows\Tasks\User_Feed_Synchronization-{41210BEA-4444-4EB8-B3F0-660185B06B28}.job
- c:\windows\system32\msfeedssync.exe [2008-05-05 07:33]

2009-05-18 c:\windows\Tasks\wrSpySweeper_L9B31583B701442E289FF9A18B2E71D76.job
- c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe [2008-04-09 04:02]

2009-05-18 c:\windows\Tasks\wrSpySweeper_L9B31583B701442E289FF9A18B2E71D76.job
- c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe [2008-04-09 04:02]
.
- - - - ORPHANS REMOVED - - - -

BHO-{0579B4B1-0293-4d73-B02D-5EBB0BA0F0A2} - c:\program files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
SafeBoot-procexp90.Sys


.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.ican.sa.edu.au/
uInternet Settings,ProxyOverride = *.local
IE: &Windows Live Search - c:\program files\Windows Live Toolbar\msntb.dll/search.htm
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
LSP: c:\windows\system32\VetRedir.dll
FF - ProfilePath - c:\users\Susanne\AppData\Roaming\Mozilla\Firefox\Profiles\sbrc9z1i.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.abc.net.au/news/
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\NPAskSBr.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-05-23 12:21
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2009-05-23 12:23
ComboFix-quarantined-files.txt 2009-05-23 02:53

Pre-Run: 189,438,828,544 bytes free
Post-Run: 189,490,798,592 bytes free

200 — E O F — 2009-05-22 00:17

and here's the hijackThis log file:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:30:59 PM, on 23/05/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18226)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\cavrid.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\CA\CA Internet Security Suite\ccprovep.exe
C:\Windows\system32\notepad.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\Explorer.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ican.sa.edu.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL (file missing)
O1 - Hosts: ::1 localhost
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [RtHDVCpl] "C:\Windows\RtHDVCpl.exe"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [CAPON] "C:\Windows\system32\Spool\Drivers\w32x86\3\CAPONN.EXE"
O4 - HKLM\..\Run: [IgfxTray] "C:\Windows\system32\igfxtray.exe"
O4 - HKLM\..\Run: [HotKeysCmds] "C:\Windows\system32\hkcmd.exe"
O4 - HKLM\..\Run: [Persistence] "C:\Windows\system32\igfxpers.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [ehTray.exe] "C:\Windows\ehome\ehTray.exe"
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: CVision Compression Service (CVCompressionService) - CVISION Technologies - C:\Program Files\CVision\Services\CVCompressionService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe

–
End of file - 6570 bytes

The weirdest thing that's happening with the comp at the moment is that it keeps asking me for my log in details to connect to the net when I'm already connected. It does seem to be running a bit faster in the last week since I've been following your advice and using the recommended tools. Sometimes it also seems to 'stop' when I'm in the middle of typing something - there's a delay and then all the characters appear at once.

Again, thank you for all your help
Post #7
I'm not seeing much but lets see if this helps.

Copy/paste the text in the Codebox below into notepad:

Here's how to do that:
Click Start > Run type Notepad click OK.
This will open an empty notepad file:

Take your mouse, and place your cursor at the beginning of the text in the box below, then click and hold the left mouse button, while pulling your mouse over the text. This should highlight the text. Now release the left mouse button. Now, with the cursor over the highlighted text, right click the mouse for options, and select 'copy'. Now over the empty Notepad box, right click your mouse again, and select 'paste' and you will have copied and pasted the text. 

File::
C:\DFR60F4.tmp

Folder::
c:\program files\Bonjour

Save this file to your desktop, Save this as "CFScript"

Here's how to do that:
1.Click File;
2.Click Save As… Change the directory to your desktop;
3.Change the Save as type to "All Files";
4.Type in the file name: CFScript
5.Click Save …


[external image: Posted Image]

Drag CFScript.txt into ComboFix.exe

Then post the results log and a new HijackThis log.


Also please describe how your computer behaves at the moment.
Post #8
Having done what you suggested, here is the log.txt:

ComboFix 09-05-22.05 - Susanne 23/05/2009 13:08.2 - NTFSx86
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.61.1033.18.2039.1170 [GMT 9.5:30]
Running from: c:\users\[removed]\Downloads\ComboFix.exe
Command switches used :: c:\users\Susanne\Desktop\CFScript.txt
AV: CA Anti-Virus *On-access scanning enabled* (Updated) {17CFD1EA-56CF-40B5-A06B-BD3A27397C93}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

FILE ::
C:\DFR60F4.tmp
.
PEV Error: LocalSettingsFile

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\DFR60F4.tmp
c:\program files\Bonjour
c:\program files\Bonjour\About Bonjour.rtf
c:\program files\Bonjour\mdnsNSP.dll
c:\program files\Bonjour\mDNSResponder.exe

.
((((((((((((((((((((((((( Files Created from 2009-04-23 to 2009-05-23 )))))))))))))))))))))))))))))))
.

2009-05-22 03:19 . 2009-05-22 03:19 ——– d—–w c:\users\Susanne\AppData\Local\Adobe
2009-05-22 00:24 . 2009-05-22 00:24 ——– d—–w c:\users\Susanne\AppData\Roaming\Malwarebytes
2009-05-22 00:23 . 2009-04-06 06:02 15504 —-a-w c:\windows\system32\drivers\mbam.sys
2009-05-22 00:23 . 2009-04-06 06:02 38496 —-a-w c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-22 00:23 . 2009-05-22 00:24 ——– d—–w c:\program files\Malwarebytes' Anti-Malware
2009-05-22 00:23 . 2009-05-22 00:23 ——– d—–w c:\programdata\Malwarebytes
2009-05-22 00:17 . 2009-05-06 18:06 4784464 —-a-w c:\programdata\Microsoft\Windows Defender\Definition Updates\{DD3F6E0B-383B-488C-86D6-8F440FF2DD52}\mpengine.dll
2009-05-17 05:30 . 2009-05-17 05:30 ——– d—–w c:\program files\Trend Micro
2009-05-04 22:26 . 2009-03-19 07:02 23400 —-a-w c:\windows\system32\drivers\GEARAspiWDM.sys
2009-05-04 22:26 . 2008-04-17 02:42 107368 —-a-w c:\windows\system32\GEARAspi.dll
2009-05-04 22:26 . 2009-05-04 22:26 ——– d—–w c:\program files\iPod
2009-05-04 22:26 . 2009-05-04 22:26 ——– d—–w c:\programdata\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}
2009-05-04 22:26 . 2009-05-04 22:26 ——– d—–w c:\program files\iTunes
2009-05-04 22:22 . 2009-05-04 22:23 ——– d—–w c:\program files\QuickTime
2009-05-04 22:10 . 2009-05-04 22:10 75048 —-a-w c:\programdata\Apple Computer\Installer Cache\iTunes 8.1.1.10\SetupAdmin.exe
2009-05-03 11:30 . 2009-05-03 11:30 ——– d—–w c:\program files\Misc. Support Library (Spybot - Search & Destroy)
2009-05-03 11:30 . 2009-05-03 11:30 ——– d—–w c:\program files\File Scanner Library (Spybot - Search & Destroy)
2009-05-03 10:45 . 2009-05-03 10:45 ——– d—–w c:\program files\MSSOAP
2009-05-03 10:44 . 2009-05-03 21:55 ——– d—–w c:\programdata\Spybot - Search & Destroy
2009-05-03 10:44 . 2009-05-03 11:21 ——– d—–w c:\program files\Spybot - Search & Destroy
2009-05-03 10:44 . 2009-05-03 10:44 164 —-a-w c:\windows\install.dat

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-05-22 00:15 . 2008-04-15 07:19 26352 —-a-w c:\windows\system32\drivers\vet-filt.sys
2009-05-22 00:15 . 2008-04-15 07:19 21488 —-a-w c:\windows\system32\drivers\vetfddnt.sys
2009-05-22 00:15 . 2008-04-15 07:19 21104 —-a-w c:\windows\system32\drivers\vet-rec.sys
2009-05-22 00:15 . 2008-04-15 07:19 161008 —-a-w c:\windows\system32\drivers\vetmonnt.sys
2009-05-14 21:16 . 2007-08-06 07:47 ——– d—–w c:\programdata\Microsoft Help
2009-05-14 21:11 . 2006-11-02 11:18 ——– d—–w c:\program files\Windows Mail
2009-05-04 22:26 . 2007-10-19 04:42 ——– d—–w c:\program files\Common Files\Apple
2009-05-03 11:15 . 2008-04-09 11:43 ——– d—–w c:\programdata\Webroot
2009-05-03 09:19 . 2007-08-06 07:35 ——– d–h–w c:\program files\InstallShield Installation Information
2009-04-17 23:37 . 2007-10-26 04:40 ——– d—–w c:\program files\Java
2009-04-09 05:55 . 2007-10-19 04:44 ——– d—–w c:\users\Susanne\AppData\Roaming\Apple Computer
2009-04-06 04:02 . 2008-04-09 11:43 1563008 —-a-w c:\windows\WRSetup.dll
2009-04-02 05:00 . 2009-04-02 05:00 176752 —-a-w c:\windows\system32\drivers\ssidrv.sys
2009-04-02 05:00 . 2009-04-02 05:00 23152 —-a-w c:\windows\system32\drivers\sshrmd.sys
2009-04-02 05:00 . 2009-04-02 05:00 29808 —-a-w c:\windows\system32\drivers\ssfs0bbc.sys
2009-03-26 05:53 . 2009-03-26 05:53 36864 —-a-w c:\windows\system32\drivers\usbaapl.sys
2009-03-26 05:53 . 2009-03-26 05:53 1900544 —-a-w c:\windows\system32\usbaaplrc.dll
2009-03-19 07:02 . 2009-03-19 07:02 23400 —-a-w c:\programdata\{8CD7F5AF-ECFA-4793-BF40-D8F42DBFF906}\x86\x86\GEARAspiWDM.sys
2009-03-17 03:38 . 2009-04-17 23:47 13824 —-a-w c:\windows\system32\apilogen.dll
2009-03-17 03:38 . 2009-04-17 23:47 24064 —-a-w c:\windows\system32\amxread.dll
2009-03-08 19:49 . 2008-11-26 22:27 410984 —-a-w c:\windows\system32\deploytk.dll
2009-03-03 04:46 . 2009-04-17 23:49 3599328 —-a-w c:\windows\system32\ntkrnlpa.exe
2009-03-03 04:46 . 2009-04-17 23:49 3547632 —-a-w c:\windows\system32\ntoskrnl.exe
2009-03-03 04:40 . 2009-04-17 23:46 827392 —-a-w c:\windows\system32\wininet.dll
2009-03-03 04:39 . 2009-04-17 23:49 183296 —-a-w c:\windows\system32\sdohlp.dll
2009-03-03 04:39 . 2009-04-17 23:49 551424 —-a-w c:\windows\system32\rpcss.dll
2009-03-03 04:39 . 2009-04-17 23:49 26112 —-a-w c:\windows\system32\printfilterpipelineprxy.dll
2009-03-03 04:37 . 2009-04-17 23:46 78336 —-a-w c:\windows\system32\ieencode.dll
2009-03-03 04:37 . 2009-04-17 23:49 98304 —-a-w c:\windows\system32\iasrecst.dll
2009-03-03 04:37 . 2009-04-17 23:49 54784 —-a-w c:\windows\system32\iasads.dll
2009-03-03 04:37 . 2009-04-17 23:49 44032 —-a-w c:\windows\system32\iasdatastore.dll
2009-03-03 03:04 . 2009-04-17 23:49 666624 —-a-w c:\windows\system32\printfilterpipelinesvc.exe
2009-03-03 02:38 . 2009-04-17 23:49 17408 —-a-w c:\windows\system32\iashost.exe
2009-03-03 02:28 . 2009-04-17 23:46 26624 —-a-w c:\windows\system32\ieUnatt.exe
2007-06-05 13:26 . 2007-08-07 01:22 222390 –sha-r c:\windows\ConfigSetRoot\IO.SYS
.

((((((((((((((((((((((((((((( SnapShot@2009-05-23_02.52.07 )))))))))))))))))))))))))))))))))))))))))
.
- 2007-10-14 10:57 . 2009-05-22 21:48 16384 c:\windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2007-10-14 10:57 . 2009-05-23 03:44 16384 c:\windows\System32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2007-10-14 10:57 . 2009-05-23 03:44 32768 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2007-10-14 10:57 . 2009-05-22 21:48 32768 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2007-10-14 10:57 . 2009-05-23 03:44 16384 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
- 2007-10-14 10:57 . 2009-05-22 21:48 16384 c:\windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\windows\RtHDVCpl.exe" [2007-04-23 4435968]
"cctray"="c:\program files\CA\CA Internet Security Suite\cctray\cctray.exe" [2009-05-22 181488]
"CAVRID"="c:\program files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe" [2008-09-09 234736]
"CAPON"="c:\windows\system32\Spool\Drivers\w32x86\3\CAPONN.EXE" [2007-03-12 28288]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-01-02 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-01-02 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-01-02 133656]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-14 39792]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-03-08 148888]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-01-05 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-04-02 342312]
"SpySweeper"="c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe" [2009-04-06 6345840]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WebrootSpySweeperService]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WRConsumerService]
@="Service"

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Adobe Gamma.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Adobe Gamma.lnk
backup=c:\windows\pss\Adobe Gamma.lnk.CommonStartup
backupExtension=.CommonStartup

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnk.CommonStartup
backupExtension=.CommonStartup

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Canon LBP-810 Status Window.LNK]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\Canon LBP-810 Status Window.LNK
backup=c:\windows\pss\Canon LBP-810 Status Window.LNK.CommonStartup
backupExtension=.CommonStartup

[HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnk.CommonStartup
backupExtension=.CommonStartup

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ComputerAssociatesAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules]
"{7BE08EFA-9279-4226-951A-0A91B3D1569B}"= UDP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"{8D911C70-457F-4E73-8379-4EDCDC66F2C8}"= TCP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote
"{88E0FED0-1B81-49E5-9879-CD1A6B740A00}"= c:\program files\MSN Messenger\livecall.exe:Windows Live Messenger 8.1 (Phone)
"TCP Query User{514F8340-8F52-4533-A719-AC5C73B20759}c:\\program files\\mozilla firefox\\firefox.exe"= UDP:c:\program files\mozilla firefox\firefox.exe:Firefox
"UDP Query User{B5619F71-499E-403D-8CAE-B3C561CDB82B}c:\\program files\\mozilla firefox\\firefox.exe"= TCP:c:\program files\mozilla firefox\firefox.exe:Firefox
"fde17290-9214-4b60-8810-6c72723612ff"= SpySweeper.exe:spysweeper 1
"aef5c18d-042f-499a-9655-b589c2feb6f7"= SpySweeperUI.exe:Spysweeper 2
"{726B34DC-CEB9-4D7D-B1C3-1C673F8BE618}"= c:\program files\MSN Messenger\livecall.exe:Windows Live Messenger 8.1 (Phone)
"{78D5FF4C-DF5A-4916-8271-A9819611F43A}"= c:\program files\MSN Messenger\livecall.exe:Windows Live Messenger 8.1 (Phone)
"{38A7180F-E170-4408-B83D-126582BFF721}"= c:\program files\Windows Live\Messenger\livecall.exe:Windows Live Messenger (Phone)
"{FEE2CF02-1624-4ACD-B5FC-B05072F32604}"= c:\program files\Windows Live\Messenger\livecall.exe:Windows Live Messenger (Phone)
"{C75164CD-6F16-4C38-92DB-04754B5E11B5}"= UDP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{CC284C69-6948-4B1F-837E-C57C920A0AE4}"= TCP:c:\program files\Bonjour\mDNSResponder.exe:Bonjour
"{2EBCAD6E-5D56-4D73-8AC4-40F54B78679D}"= UDP:c:\program files\iTunes\iTunes.exe:iTunes
"{AFBCFBFA-033D-47F0-821A-A910E93380E5}"= TCP:c:\program files\iTunes\iTunes.exe:iTunes

R0 ssfs0bbc;ssfs0bbc;c:\windows\System32\drivers\ssfs0bbc.sys [2/04/2009 2:30 PM 29808]
R2 RapidPort;RapidPort;c:\windows\System32\drivers\CAPLPTN.SYS [19/10/2007 10:53 AM 22912]
R2 WRConsumerService;Webroot Client Service;c:\program files\Webroot\Spy Sweeper\WRConsumerService.exe [3/05/2009 8:15 PM 1181040]
R3 VST_DPV;VST_DPV;c:\windows\System32\drivers\VSTDPV3.SYS [2/11/2006 7:55 PM 987648]
R3 VSTHWBS2;VSTHWBS2;c:\windows\System32\drivers\VSTBS23.SYS [2/11/2006 7:55 PM 251904]
S3 CVCompressionService;CVision Compression Service;c:\program files\CVision\Services\CVCompressionService.exe [19/12/2007 7:04 PM 184320]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder

2008-03-04 c:\windows\Tasks\Check Updates for Windows Live Toolbar.job
- c:\program files\Windows Live Toolbar\MSNTBUP.EXE [2007-10-19 00:50]

2009-05-23 c:\windows\Tasks\User_Feed_Synchronization-{41210BEA-4444-4EB8-B3F0-660185B06B28}.job
- c:\windows\system32\msfeedssync.exe [2008-05-05 07:33]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.ican.sa.edu.au/
uInternet Settings,ProxyOverride = *.local
IE: &Windows Live Search - c:\program files\Windows Live Toolbar\msntb.dll/search.htm
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
LSP: c:\windows\system32\VetRedir.dll
FF - ProfilePath - c:\users\Susanne\AppData\Roaming\Mozilla\Firefox\Profiles\sbrc9z1i.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.abc.net.au/news/
FF - plugin: c:\program files\Mozilla Firefox\plugins\np-mswmp.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\NPAskSBr.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-05-23 13:15
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
———————— Other Running Processes ————————
.
c:\windows\System32\audiodg.exe
c:\program files\Lavasoft\Ad-Aware 2007\aawservice.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\CA\CA Internet Security Suite\CA Anti-Virus\isafe.exe
c:\program files\CyberLink\Shared Files\RichVideo.exe
c:\program files\CA\CA Internet Security Suite\CA Anti-Virus\vetmsg.exe
c:\program files\Webroot\Spy Sweeper\SpySweeper.exe
c:\windows\System32\CAPRPCSK.EXE
c:\windows\System32\spool\drivers\w32x86\3\CAPPSWK.EXE
c:\windows\System32\WUDFHost.exe
c:\windows\System32\igfxsrvc.exe
c:\windows\ehome\ehmsas.exe
c:\program files\CA\CA Internet Security Suite\ccprovsp.exe
c:\program files\Windows Media Player\wmpnscfg.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\windows\System32\wbem\unsecapp.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Webroot\Spy Sweeper\SSU.exe
.
**************************************************************************
.
Completion time: 2009-05-23 13:20 - machine was rebooted
ComboFix-quarantined-files.txt 2009-05-23 03:50
ComboFix2.txt 2009-05-23 02:53

Pre-Run: 189,564,207,104 bytes free
Post-Run: 189,536,075,776 bytes free

229 — E O F — 2009-05-22 00:17


And here's the HijackThis logfile:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:44:41 PM, on 23/05/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18226)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\cavrid.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\Explorer.exe
C:\Windows\system32\notepad.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ican.sa.edu.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL (file missing)
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [RtHDVCpl] "C:\Windows\RtHDVCpl.exe"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [CAPON] "C:\Windows\system32\Spool\Drivers\w32x86\3\CAPONN.EXE"
O4 - HKLM\..\Run: [IgfxTray] "C:\Windows\system32\igfxtray.exe"
O4 - HKLM\..\Run: [HotKeysCmds] "C:\Windows\system32\hkcmd.exe"
O4 - HKLM\..\Run: [Persistence] "C:\Windows\system32\igfxpers.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [ehTray.exe] "C:\Windows\ehome\ehTray.exe"
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Unknown owner - C:\Program Files\Bonjour\mDNSResponder.exe (file missing)
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: CVision Compression Service (CVCompressionService) - CVISION Technologies - C:\Program Files\CVision\Services\CVCompressionService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe

–
End of file - 6636 bytes


Can't really add to previous comments on computer performance, but I did forget to add that Spysweeper keeps wanting to send an error report - that's been going on for about 10 days
Thanks again wholeheartedly
Post #10
Good job :thumbup:

The following will implement some cleanup procedures as well as reset System Restore points:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.

    • [external image: Posted Image]


    To be on the safe side, I would also change all my passwords.


    Here's my usual all clean post

    Log looks good :D


    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      • From within Internet Explorer click on the Tools menu and then click on Options.
      • Click once on the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your AntiVirus Software - It is imperative that you update your Antivirus software at least once a week
    (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is succeptible to being hacked and taken over.
    I am very serious about this and see it happen almost every day with my clients.
    Simply using a Firewall in its default configuration can lower your risk greatly.

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly.
    This will ensure your computer has always the latest security updates available installed on your computer.
    If there are new updates to install, install them immediately, reboot your computer, and revisit the site
    until there are no more critical updates.

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly.
    Without regular updates you WILL NOT be protected when new malicious programs are released.

Only run one Anti-Virus and Firewall program.


I would suggest you read How to Prevent Malware:
Post #11
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