What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

[Closed] slow machine, popus, windows noise, and other things

2 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1
Friends computer
strated slowing down,
getting random popus both while online or offline
Definatly has a trojan in it

Once in a while i see a window saying "mx13qy4tp.exe has had fatal error"
or something like that " and needs to close"
i did some debugging a while ago and found two instances of this
Since i deactivated them….. this error shows up with TWO windwos

ok so theres the jist of it.
As long as it took me to ttype this message ( and i type pretty dan fast )

two popup windows …. popped iup lol

ill be around and ill have this machine at my place for the week

He has this stupid System Mechanic Profession al instaled on here but i honestly dont trust it as far as i can decode it.
If it worked well enough, this machine wouldnt be in this condition.

I tired runing a few things in SAFE MODE but WOW……… they took WAY WAY WAYYYYY longer in SAFE Mode then regular



here is the log file
————————————–

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:20:52 PM, on 5/4/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\iolo\common\lib\ioloServiceManager.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Sony\VAIO Zone Remote Commander\AvRmtCtr.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\WINDOWS\System32\reader_s.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\windows\ld08.exe
C:\windows\pp06.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\iolo\System Mechanic Professional\Personal Firewall\ioloFW.exe
C:\Documents and Settings\Nicholas Colacci\reader_s.exe
C:\WINDOWS\system32\DL32.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\SYS32DLL.exe
C:\DOCUME~1\NICHOL~1\LOCALS~1\Temp\2225117530.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.antifmradio.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:7171
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: C:\WINDOWS\system32\jkshfuiehi.dll - {c2ba40a1-74f3-42bd-f434-12345a2c8953} - C:\WINDOWS\system32\jkshfuiehi.dll
O2 - BHO: 796525 helper - {e7f15ac4-e0a9-43f0-921b-70dfea621220} - C:\WINDOWS\system32\796525\796525.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [VZRemoteCommander] C:\Program Files\Sony\VAIO Zone Remote Commander\AvRmtCtr.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [TVTunerLib] C:\Program Files\Common Files\Sony Shared\TVTunerLib\TVTLInstTool.exe
O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [VAIO Update 3] "C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [reader_s] C:\WINDOWS\System32\reader_s.exe
O4 - HKLM\..\Run: [sysLDtray] c:\windows\ld08.exe
O4 - HKLM\..\Run: [pp] C:\windows\pp06.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [b4948338] rundll32.exe "C:\WINDOWS\system32\fohomugu.dll",b
O4 - HKLM\..\Run: [luhigikege] Rundll32.exe "C:\WINDOWS\system32\nukavuso.dll",s
O4 - HKLM\..\Run: [CPMb7a7b0a4] Rundll32.exe "c:\windows\system32\rituvuza.dll",a
O4 - HKLM\..\Run: [iolo Personal Firewall] "C:\Program Files\iolo\System Mechanic Professional\Personal Firewall\ioloFW.exe"
O4 - HKCU\..\Run: [] C:\DOCUME~1\NICHOL~1\LOCALS~1\Temp\mx13qy4tp.exe
O4 - HKCU\..\Run: [uidenhiufgsduiazghs] C:\DOCUME~1\NICHOL~1\LOCALS~1\Temp\mx13qy4tp.exe
O4 - HKCU\..\Run: [Diagnostic Manager] C:\DOCUME~1\NICHOL~1\LOCALS~1\Temp\2225117530.exe
O4 - HKCU\..\Run: [A00F390653.exe] C:\DOCUME~1\NICHOL~1\LOCALS~1\Temp\_A00F390653.exe
O4 - HKCU\..\Run: [reader_s] C:\Documents and Settings\Nicholas Colacci\reader_s.exe
O4 - HKCU\..\Run: [12ZFG94-F641-2SF-K31P-5N1ER6H6L2] C:\RECYCLER\S-1-5-21-2762983491-5135285294-395063626-6801\service.exe
O4 - HKCU\..\Run: [12CFG515-K641-55SF-N66P] C:\RECYCLER\S-1-5-21-0243636035-3055115376-381863306-1556\pqlmq.exe
O4 - HKCU\..\Run: [A00F39D4B0.exe] C:\DOCUME~1\NICHOL~1\LOCALS~1\Temp\_A00F39D4B0.exe
O4 - HKCU\..\Run: [DL32] DL32
O4 - HKCU\..\Run: [A00F1E1EF.exe] C:\DOCUME~1\NICHOL~1\LOCALS~1\Temp\_A00F1E1EF.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [A00FC7A46.exe] C:\DOCUME~1\NICHOL~1\LOCALS~1\Temp\_A00FC7A46.exe
O4 - HKCU\..\Run: [SYS32DLL] SYS32DLL
O4 - HKUS\.DEFAULT\..\Run: [Diagnostic Manager] C:\WINDOWS\TEMP\3946774408.exe (User 'Default user')
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: c:\program files\iolo\common\firewall\ifw_xfilter.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1177038787796
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O20 - AppInit_DLLs: C:\WINDOWS\system32\pafigewi.dll c:\windows\system32\rituvuza.dll
O20 - Winlogon Notify: __c004A761 - C:\WINDOWS\system32\__c004A761.dat
O21 - SSODL: SSODL - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\rituvuza.dll
O22 - SharedTaskScheduler: STS - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\rituvuza.dll
O22 - SharedTaskScheduler: sdfsefsfdvdubgiungfuyd - {C2BA40A1-74F3-42BD-F434-12345A2C8953} - C:\WINDOWS\system32\jkshfuiehi.dll
O23 - Service: Background Intelligent Transfer Service (BITS) - Unknown owner - C:\WINDOWS\
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe
O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: VAIO Entertainment Aggregation and Control Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
O23 - Service: VAIO Entertainment Task Scheduler - Sony Corporation - C:\Program Files\Sony\vaio entertainment\VzTaskScheduler.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

–
End of file - 13917 bytes
Post #2
Hi,

Sorry for the delay.

I'm sorry to say, but this machine is very heavily infected.

There are indications this machine is infected with a polymorphic file infector…in which case, there is only one course of action.

Total reformat and re-install.

to verify this is the problem please do the following:

  • Make sure to use Internet Explorer for this
  • Please go to VirSCAN.org FREE on-line scan service
  • Copy and paste the following file path into the "Suspicious files to scan" box on the top of the page:
    • C:\WINDOWS\System32\reader_s.exe
  • Click on the Upload button
  • If a pop-up appears saying the file has been scanned already, please select the ReScan button.
  • Once the Scan is completed, click on the "Copy to Clipboard" button. This will copy the link of the report into the Clipboard.
  • Paste the contents of the Clipboard in your next reply.


Please follow the same procedure for the following files:

c:\windows\system32\userinit.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Nicholas Colacci\reader_s.exe


NEXT

Please do this online scan

Please do a scan with Kaspersky Online Scanner. Please note: Kaspersky requires Java Runtime Environment (JRE) be installed before scanning for malware, as ActiveX is no longer being used.)

If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.


  • Open the Kaspersky WebScanner
    page.
  • Click on the 🖼Click to load external image (Posted Image) button on the main page.
  • The program will launch and fill in the Information section on the left.
  • Read the "Requirements and Limitations" then press the 🖼Click to load external image (Posted Image) button.
  • The program will begin downloading the latest program and definition files. It may take a while so please be patient and let it finish.
  • Once the files have been downloaded, click on the 🖼Click to load external image (Posted Image) …button.
    In the scan settings make sure the following are selected:
    • Detect malicious programs of the following categories:
      Viruses, Worms, Trojan Horses, Rootkits
      Spyware, Adware, Dialers and other potentially dangerous programs
    • Scan compound files (doesn't apply to the File scan area):
      Archives
      Mail databases
      By default the above items should already be checked.
    • Click the 🖼Click to load external image (Posted Image) button, if you made any changes.
  • Now under the Scan section on the left:

    Select My Computer
  • The program will now start and scan your system. This will run for a while, be patient and let it finish.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
You can refer to this animation by sundavis.


NOTE:

Do not transfer any files from this computer via USB until we can verify what the infection is (I suspect it is VIRUT).

If that IS the case - I will have further instructions for you.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI