I notice that there are numerous logs with no response. I understand you only have enough time to analyze problem logs, but a response to these logs indicating there is no identifiable problem rather than being ignored would be good. I have posted a log that I waited for weeks to be answered several months ago and got no response.
Lately I posted a friends log both on her login and then my own and it seems to be passed up again. She is unable to use her computer without it freezing within 5 minutes and having to shut down at the power button, so basically it is of no use to her.For those of us who do not have a lot of experience with spyware, malware etc. we might not realize whether our computer is infected.