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[Closed] Windows Security Alert Advertisement popups

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Post #1
I'm helping my colleague who has become crippled by the spamware that creates popups with the header Windows Security Alert Advertisement, which then offers to download, run and scan spamware, but if you decline it is extremely difficult to move the popups out of the way, and they just come back with a vengence. She had already downloaded and started I scan when I intervened. She has free AVG installed, and a scan temporarily stopped the problem, but it is back for the third day in a row. We have downloaded Hijackthis and run a scan. I will paste file into a new topic per the "welcome" instructions. I will then post the startuplist logfile. Shayne
Post #2
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:55:47 AM, on 4/23/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Fingerprint Sensor\AtService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
c:\drivers\audio\r190031\stacsv.exe
C:\Program Files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Dell\Dell ControlPoint\DCPButtonSvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe
C:\Program Files\Olympus\DeviceDetector\DM1Service.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\DellTPad\Apoint.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Dell\Dell ControlPoint\Connection Manager\Dell.UCM.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\WINDOWS\system32\AESTFltr.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = partnerpage.google.com/smallbiz.dell.com/en_us?hl=en&client=dell-usuk&channel=us-smb&ibd=3080909
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://register.spss.com/prod_reg/1.cfm?prod_id=spss
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O1 - Hosts: 82.98.231.89 url.adtrgt.com
O1 - Hosts: 82.98.231.89 googleads2.gdoubleclick.net
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {56ef1583-9165-4e19-9872-7588f27e0275} - C:\WINDOWS\system32\masekaba.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [ChangeTPMAuth] C:\Program Files\Wave Systems Corp\Common\ChangeTPMAuth.exe /T:NTRU12
O4 - HKLM\..\Run: [WavXMgr] C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe
O4 - HKLM\..\Run: [EmbassySecurityCheck] "C:\Program Files\Wave Systems Corp\EMBASSY Security Setup\EMBASSYSecurityCheck.exe"
O4 - HKLM\..\Run: [DCPstrApp] C:\Program Files\Dell\Dell ControlPoint\Security Manager\SecurityDeviceInfoSetRegistryString.exe
O4 - HKLM\..\Run: [DellConnectionManager] "C:\Program Files\Dell\Dell ControlPoint\Connection Manager\Dell.UCM.exe"
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
O4 - HKLM\..\Run: [AESTFltr] %SystemRoot%\system32\AESTFltr.exe /NoDlg
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [bamosumeda] Rundll32.exe "C:\WINDOWS\system32\pisefire.dll",s
O4 - HKLM\..\Run: [8c1adf02] rundll32.exe "C:\WINDOWS\system32\dezudesu.dll",b
O4 - HKLM\..\Run: [CPM8f29ec9e] Rundll32.exe "c:\windows\system32\zeveluhe.dll",a
O4 - HKUS\S-1-5-19\..\Run: [bamosumeda] Rundll32.exe "C:\WINDOWS\system32\pisefire.dll",s (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [bamosumeda] Rundll32.exe "C:\WINDOWS\system32\pisefire.dll",s (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\WINDOWS\system32\witeyaza.dll c:\windows\system32\niwazuba.dll c:\windows\system32\zeveluhe.dll c:\windows\system32\fidetiga.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O21 - SSODL: SSODL - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\zeveluhe.dll
O22 - SharedTaskScheduler: STS - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\zeveluhe.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Broadcom ASF IP and SMBIOS Mailbox Monitor (ASFIPmon) - Broadcom Corporation - C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
O23 - Service: AuthenTec Fingerprint Service (ATService) - AuthenTec, Inc. - C:\Program Files\Fingerprint Sensor\AtService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Dell ControlPoint Button Service (buttonsvc32) - Dell Inc. - C:\Program Files\Dell\Dell ControlPoint\DCPButtonSvc.exe
O23 - Service: Dell ControlPoint System Manager (dcpsysmgrsvc) - Dell Inc. - C:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe
O23 - Service: DM1Service - OLYMPUS Corporation - C:\Program Files\Olympus\DeviceDetector\DM1Service.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SecureStorageService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Secure Storage Manager\SecureStorageService.exe
O23 - Service: Smith Micro Connection Manager Service (SMManager) - Smith Micro Software, Inc. - C:\Program Files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - c:\drivers\audio\r190031\stacsv.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: STOPzilla Service (szserver) - Unknown owner - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe (file missing)
O23 - Service: NTRU TSS v1.2.1.27 TCS (tcsd_win32.exe) - Unknown owner - C:\Program Files\NTRU Cryptosystems\NTRU TCG Software Stack\bin\tcsd_win32.exe
O23 - Service: TdmService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software GmbH - C:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

–
End of file - 11383 bytes
Post #3
StartupList report, 4/23/2009, 10:00:09 AM StartupList version: 1.52.2 Started from : C:\Program Files\Trend Micro\HijackThis\HijackThis.EXE Detected: Windows XP SP3 (WinNT 5.01.2600) Detected: Internet Explorer v7.00 (7.00.6000.16791) * Using default options ================================================== Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\Program Files\Fingerprint Sensor\AtService.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\WLTRYSVC.EXE C:\WINDOWS\System32\bcmwltry.exe C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\WINDOWS\system32\spoolsv.exe c:\drivers\audio\r190031\stacsv.exe C:\Program Files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Dell\Dell ControlPoint\DCPButtonSvc.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe C:\Program Files\Olympus\DeviceDetector\DM1Service.exe C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe C:\WINDOWS\system32\SearchIndexer.exe C:\WINDOWS\Explorer.EXE C:\Program Files\DellTPad\Apoint.exe C:\WINDOWS\system32\igfxtray.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe C:\WINDOWS\system32\igfxsrvc.exe C:\Program Files\Dell\Dell ControlPoint\Connection Manager\Dell.UCM.exe C:\Program Files\DellTPad\ApMsgFwd.exe C:\Program Files\DellTPad\HidFind.exe C:\Program Files\DellTPad\Apntex.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\WLTRAY.exe C:\Program Files\IDT\WDM\sttray.exe C:\WINDOWS\system32\AESTFltr.exe C:\PROGRA~1\AVG\AVG8\avgtray.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\PROGRA~1\AVG\AVG8\aAvgApi.exe ————————————————– Checking Windows NT UserInit: [HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon] UserInit = C:\WINDOWS\system32\userinit.exe, ————————————————– Autorun entries from Registry: HKLM\Software\Microsoft\Windows\CurrentVersion\Run Apoint = C:\Program Files\DellTPad\Apoint.exe IgfxTray = C:\WINDOWS\system32\igfxtray.exe HotKeysCmds = C:\WINDOWS\system32\hkcmd.exe Persistence = C:\WINDOWS\system32\igfxpers.exe IAAnotif = C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe WavXMgr = C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe EmbassySecurityCheck = "C:\Program Files\Wave Systems Corp\EMBASSY Security Setup\EMBASSYSecurityCheck.exe" DCPstrApp = C:\Program Files\Dell\Dell ControlPoint\Security Manager\SecurityDeviceInfoSetRegistryString.exe DellConnectionManager = "C:\Program Files\Dell\Dell ControlPoint\Connection Manager\Dell.UCM.exe" Broadcom Wireless Manager UI = C:\WINDOWS\system32\WLTRAY.exe AVG8_TRAY = C:\PROGRA~1\AVG\AVG8\avgtray.exe QuickTime Task = "C:\Program Files\QuickTime\QTTask.exe" -atboottime iTunesHelper = "C:\Program Files\iTunes\iTunesHelper.exe" bamosumeda = Rundll32.exe "C:\WINDOWS\system32\pisefire.dll",s 8c1adf02 = rundll32.exe "C:\WINDOWS\system32\dezudesu.dll",b CPM8f29ec9e = Rundll32.exe "c:\windows\system32\zeveluhe.dll",a ————————————————– Load/Run keys from C:\WINDOWS\WIN.INI: load=*INI section not found* run=*INI section not found* Load/Run keys from Registry: HKLM\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found* HKLM\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found* HKLM\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found* HKLM\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found* HKCU\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found* HKCU\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found* HKCU\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found* HKCU\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found* HKCU\..\Windows NT\CurrentVersion\Windows: load=*Registry value not found* HKCU\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found* HKLM\..\Windows NT\CurrentVersion\Windows: load=*Registry value not found* HKLM\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found* HKLM\..\Windows NT\CurrentVersion\Windows: AppInit_DLLs=C:\WINDOWS\system32\witeyaza.dll c:\windows\system32\niwazuba.dll c:\windows\system32\zeveluhe.dll c:\windows\system32\fidetiga.dll ————————————————– Shell & screensaver key from C:\WINDOWS\SYSTEM.INI: Shell=*INI section not found* SCRNSAVE.EXE=*INI section not found* drivers=*INI section not found* Shell & screensaver key from Registry: Shell=Explorer.exe SCRNSAVE.EXE=*Registry value not found* drivers=*Registry value not found* Policies Shell key: HKCU\..\Policies: Shell=*Registry value not found* HKLM\..\Policies: Shell=*Registry value not found* ————————————————– Enumerating Browser Helper Objects: WormRadar.com IESiteBlocker.NavFilter - C:\Program Files\AVG\AVG8\avgssie.dll - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} (no name) - C:\WINDOWS\system32\masekaba.dll - {56ef1583-9165-4e19-9872-7588f27e0275} (no name) - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL - {A057A204-BACC-4D26-9990-79A187E2698E} ————————————————– Enumerating Task Scheduler jobs: 1-Click Maintenance.job AppleSoftwareUpdate.job ————————————————– Enumerating Winsock LSP files: NameSpace #4: C:\Program Files\Bonjour\mdnsNSP.dll ————————————————– Enumerating ShellServiceObjectDelayLoad items: PostBootReminder: C:\WINDOWS\system32\SHELL32.dll CDBurn: C:\WINDOWS\system32\SHELL32.dll WebCheck: C:\WINDOWS\system32\webcheck.dll SysTray: C:\WINDOWS\system32\stobject.dll SSODL: c:\windows\system32\zeveluhe.dll ————————————————– End of report, 7,575 bytes Report generated in 0.047 seconds Command line options: /verbose - to add additional info on each section /complete - to include empty sections and unsuspicious data /full - to include several rarely-important sections /force9x - to include Win9x-only startups even if running on WinNT /forcent - to include WinNT-only startups even if running on Win9x /forceall - to include all Win9x and WinNT startups, regardless of platform /history - to list version history only THANKS FOR ANY HELP YOU CAN PROVIDE! SHAYNE
Post #4
Hello & Welcome to What the Tech
Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Options, then click Track this topic. Make sure it is set to Immediate Email Notification, then click Proceed.

In the meantime please note the following:
  • Any recommendations made are for your computer problems only and should NOT be used on any other computer.
  • Please DO NOT run any scans/tools or other fixes unless I ask you to. This is very important for several reasons. Here are just two of them:
    1. The tools that we use are very powerful and can cause >>irreparable damage<< to your computer if not used correctly.
    2. Commercial scanners, for the most part can not completely remove some of the more "resistant" infections. This makes it much more difficult to get rid of completely.
  • If you get stuck or are unsure of something please ask for a further explanation, do not guess.
  • It will require more than one round to properly clean your system. Continue to respond to this thread until I give you the All Clean! even if symptoms seemingly abate.
Please note that the forum is very busy and if I don't hear from you within five days this thread will be closed.
If for any reason you cannot complete instructions within that time, that's fine, just put a post here so that I know you're still here. We get a lot of people who simply leave & if there is no contact for that amount of time I will have to assume you have abandoned your topic.

Thanks

ATF Cleaner
Download ATF Cleaner here by Atribune.
Double-click ATF-Cleaner.exe to run the program
Under Main choose: Select All
Click the Empty Selected button
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button
NOTE: If you would like to keep your saved passwords, please click No at the prompt
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button
NOTE: If you would like to keep your saved passwords, please click No at the prompt
Click Exit on the Main menu to close the program.

Combofix
Download ComboFix from one of these locations:
Link 1
Link 2
Link 3

**IMPORTANT !!! Save ComboFix.exe to your Desktop**

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
    A guide to do this can be found here
  • Double click on ComboFix.exe & follow the prompts
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
[external image: Posted Image]

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
[external image: Posted Image]

  • Click on Yes, to continue scanning for malware.
  • When finished, it shall produce a log for you. Please include the contents of C:\ComboFix.txt in your next reply along with a new HijackThis log.
A word of warning: Neither I nor sUBs are responsible for any damage you may cause to your machine by running ComboFix on your own. This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper

Gmer
Download gmer.zip from Gmer here & save it to your desktop.
  • Right click on gmer.zip, select Extract All… & extract the contents to your desktop
  • Double click the Gmer.exe file. If asked to allow gmer.sys driver to load, please consent
  • If it gives you a warning about rootkit activity and asks if you want to run scan…click on NO

    [external image: Posted Image]
    Click the image to enlarge it
  • In the right panel, you will see several boxes that have been checked. Uncheck the following …
    • Sections
    • IAT/EAT
    • Drives/Partition other than Systemdrive (typically C:\)
    • Show All (don't miss this one)
  • Then click the Scan button & wait for it to finish
  • Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file
  • Save it where you can easily find it, such as your desktop, and post it in reply
**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<— ROOKIT" entries
Note: Do not run any programs while Gmer is running.

I'd also like to see a list of installed programs so please do this:
Create an Uninstall List
  • Start HijackThis
  • Click on the Config button
  • Click on the Misc Tools button
  • Click on the Open Uninstall Manager button
  • Click on the Save list… button and specify where you would like to save this file
  • When you press the Save button a notepad will open with the contents of that file
  • Copy and paste the contents of that notepad here in your next reply
To post in next reply:
Combofix log
Gmer log
New HijackThis log
Uninstall List

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