[Resolved] Bad Virus and malware, can't do anything

My computer is badly infected with some form of virus or malware, or both. These are the problems 1) "Antivirus plus - malicious software detected" keeps popping up. This randomly appreared on my computer this afternoon 2) My computer will not let me run HiJackThis, Malewarebytes, or let me run my computer in safe mode 3) My IE and firefox won't let me go to many sites. I have to sign onto AOL to use the internet. someone please help

Hello.

Please run the following tool.

Download and Run ComboFix (Rename Before Saving)

Download Combofix from any of the links below. You must rename it before saving it. Save it to your desktop.

Link 1
Link 2
Link 3

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Refer to the page below for further instructions on running ComboFix. This includes installing the Recovery Console. Note that you do not need your Windows XP disk to install it. Refer to this page if you are unsure how.

Double click on Combo-Fix.exe & follow the prompts.

When finished, it will produce a open a report for you. Post back with it. It is at C:\ComboFix.txt.

Do not mouseclick the ComboFix window while it's running. That may cause it to stall.

Post back with the Combofix log once it's done.

With regards,
Extremeboy

I was able to fix the problem last nightby browsing other topics…thanks

Hello.

Thanks for letting me know. I will close this topic shortly. Some prevention tips.

Preventing Infections in the Future

Please also have a look at the following links, giving some advice and Tips to protect yourself against malware and reduce the potential for re-infection:

• So How did I get infected?
• Miekies' prevention suggestions
• Hardening Windows Security - Part 1 & Part 2.

• Avoid gaming sites, underground web pages, pirated software sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users.

Disable Autorun on Flash-Drive/Removable Drives

When is AUTORUN.INF really an AUTORUN.INF?

USB worms work by creating a file called AUTORUN.INF on the root of USB drives. These INF files then use Autorun or Autoplay (not the same thing!) to execute themselves either when the stick is inserted, or more commonly, when the user double-clicks on the USB drive icon from My Computer (Windows Explorer)…

Keeping Autorun enabled on USB and other removable drives has become a significant security risk due to the increasing number of malware variants that can infect them and transfer the infection to your computer. Read USB-Based Malware Attacks and Please disable Autorun asap!.

If using Windows Vista, please refer to:
"Disable AutoPlay in Windows Vista"
"Preventing AutoPlay with Local Group Policy Editor or AutoPlay options panel"

Note: When Autorun is disabled, double-clicking a drive which has autorun.inf in its root directory may still activate Autorun so be careful.

Vist the WindowsUpdate Site Regularly

I recommend you regularly visit the Windows Update Site!

• Lots of Hacking/Trojans use the methods found (plugged by the updates) that have not been stopped by people not updating.
• Update ALL Critical updates and any other Windows updates for services/programs that you use.
• If you wish to turn on automatic updates then you will find here is a nice little article about turning on automatic updates.
• Note that it will download them for you, but you still have to actually click install.

Update Non-Microsoft Programs

It is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.

Update all programs regularly - Make sure you update all the programs you have installed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.
Finally, and definitely the MOST IMPORTANT step, click on the following tutorial and follow each step listed there:

Simple and easy ways to keep your computer safe and secure on the Internet

With Regards,
Extremeboy

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.