[Resolved] Request help w/HJT Log - Web pages take many minutes l

Hi bballfever, No problem, we did find traces of malware. WindowsRecovery Console, Yes it is still installed. What it is, it's a way into your computer should it Windows not start. Some repairs to the system can be made from there. It does not run unless you chose to run it. It should show up as an option for a few seconds during bootup, then windows will start loading. I advise leaving it. #2 That sounds more like a hardware/software issue. I can gladly refer you to a different part of the forum for help with diagnosing those problems. Let me know

Hi, My PC seems to be doing better now (it sounds like a patient). Thanks to your help. It seems to be working well overall. Good job!! #1- However, how do I uninstall the Windows Recovery? I would really like to know, plus I really don't think you explained how it works in the meantime, although I guess I can look it up on the internet. #2- As far as the "hardware/software issue", it sometimes doesn't happen for a long time - month or longer. However, my web browsing happens daily, so obviously your work has been a big help. Yet I also want to try to fix the intermittent problem with starting my PC since I might get left shutout of my PC. Where would I need to go to address this problem in which forum specifically or where? Thanks a lot!!!

Hi bballfever,

Think of the Recovery Console as a program you can use to gain access to your computer if windows will not start. From within this program you can do some repairs such as file replacement, start/stop drivers, etc.

You do express a concern that you feel Windows may not start one day. That is where this utility comes in. It gives you the opprotunity to try to fix the problem.

It can be removed, but caution must be taken when removing it. This link has all you want to know about the Recovery Console including removing it.

http://support.microsoft.com/kb/307654



We'll clean up our tools and I'll give you a couple of links to other parts of the forum to deal with your other issues.


From your desktop, please delete

• any notepads/logs that we created

• Download OTCleanIt to your desktop
• Doble click it to run it
• A list of tool components used in the Cleanup of malware will be downloaded.
• If your Firewall or Real Time protection attempts to block OTCleanUp to reach the Internet, please allow the application to do so.
• Click Yes to beging the Cleanup process and remove these components, including this application.
• You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

This will do some clean up tasks and delete some of the tools you have downloaded plus itself. OtCleanit will also be removed.


I suggest you keep MBAM. Keep MBAM updated and use it regularly.


Some Recommendations and prevention tips

Basic security consists of 1 antivirus program, 1 resident antispyware program, 1 on demand antispyware program and a firewall. All you have is MBAM an on demand scanner.

I suggest that you install an anti virus program as soon as possible and get at least the basics.


Antispyware programs with resident (real time) scanning. I suggest

Winpatrol
OR
Windows Defender

You should also use Spyware Blaster to help immunize your computer.

- SpywareBlaster will add a large list of programs and sites into your Internet Explorer
settings that will protect you from running and downloading known malicious programs.

OR

A guide to understanding and using the hosts file.

Learn how your Hosts file can protect you and how you can protect it.
Besides the Hosts file information, there are links to a very good updated hosts file, a host file manager. and some programs that can protect your hosts file.
HOSTS


Please read the info on disabling the DNS Client before installing a custom hosts file.

* If you are behind a router Windows firewall should be fine. Otherwise a 3rd party firewall with outbound monitoring is recommended.

Click FIREWALL for tips, reviews and links to good, free and paid for firewalls. (Note: Zone Alarm is becoming bloatware)


-Secure your Internet Explorer

From within Internet Explorer click on the Tools menu and then click on Options.

• Click once on the Security tab
• Click once on the Internet icon so it becomes highlighted.
• Click once on the Custom Level button.
• Change the Download signed ActiveX controls to Prompt
• Change the Download unsigned ActiveX controls to Disable
• Change the Initialize and script ActiveX controls not marked as safe to Disable
• Change the Installation of desktop items to Prompt
• Change the Launching programs and files in an IFRAME to Prompt
• Change the Navigate sub-frames across different domains to Prompt
• When all these settings have been made, click on the OK button.
• If it prompts you as to whether or not you want to save the settings, press the Yes button.

Next press the Apply button and then the OK to exit the Internet Properties page.



- Ensure that Automatic Update is turned on so you get all the latest patches.
Click start, control panel, click Security Center.



- Keep your antivirus program updated, as well as any other security programs you have.


- You may also want to read this article By Tony Klein
http://www.freedomlist.com/forum/viewtopic.php?t=22879



Link to the window forum HERE
Link to internet/browsers forum HERE

Give them a link to this thread so they can see what we have done.


We will keep this thread open for a couple of days. Please post back if you have any problems or questions. Please post back when you have finished so this thread can be marked "Resolved".

Take care

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.