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Spyware / Malware / Virus Removal

[Resolved] Antivirus 360 got in last night

6 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Hey,
I am infected with Antivirus 360. During the installation saw AV360.exe and AVg880439.exe. I did use AVG in the past , but have uninstalled it and am currently running Avast AV and ZoneAlarm. I was getting all the "pop-up" screens that go with this thing. Went to program control in ZoneAlarm and under programs I clicked kill in the trust level for AV360.exe and installAVG880439.exe. I think that is why the screens stop popping up and the two icons left the system tray. The shortcut is still in my desktop.

Per WTT instructions, I downloaded HTT and scaned. Hope I can paste the log here. I am afraid to try the self help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:45:57 PM, on 03/17/09
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\Mixer.exe
D:\Program Files\ASUS\Probe\AsusProb.exe
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
D:\Program Files\Logitech\iTouch\iTouch.exe
D:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Microsoft Office\Office\OSA.EXE
C:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\Program Files\ArcSoft\Media Card Companion\MCC Monitor.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.bellsouth.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BellSouth
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: &Research - {D263FA6D-84CC-48A8-9AF6-C664362B7A5B} - C:\WINDOWS\SYSTEM32\winconfig.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [ASUS Probe] D:\Program Files\ASUS\Probe\AsusProb.exe
O4 - HKLM\..\Run: [QBCD Autorun] E:\autorun.exe restart TIMER_SEQUENCE first
O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [zBrowser Launcher] D:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [EM_EXEC] D:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe
O4 - HKLM\..\Run: [CsRss] C:\WINDOWS\System\csrss.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [23A1D72A75C4997FC7DD7695991595F4] C:\Program Files\A360\av360.exe
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - Global Startup: Office Startup.lnk = D:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = D:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Logitech Desktop Messenger.lnk = D:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Monitor.lnk = C:\Program Files\ArcSoft\Media Card Companion\MCC Monitor.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.mediafire.com
O15 - Trusted Zone: *.nutnworks.com
O15 - Trusted Zone: http://download.windowsupdate.com
O15 - Trusted Zone: http://*.windowsupdate.com
O15 - Trusted Zone: http://*.zonealarm.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1146187722687
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1177595026046
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe

–
End of file - 6960 bytes

IT WORKED!!!!!!

Hope this will get things started.
BILLED
Post #2
Due to the large numbers of HJT logs being posted, there are four things that you need to be aware of.

1) If you have already posted this log at another forum, you need to post here that you have done so and this topic will be closed.
Multiple posting not only ties up valuable resources, but could also result is some unpleasant side-effects for your system if you follow two sets of instructions at the same time.
If, during research, an identical log is identified at another forum, this thread will be closed.

2) If you don't post a meaningful reply to any of my posts within five days, this thread will be closed. Due to limited free time, I can only have so many open threads at any one time and if yours isn't active, somebody else's will be.
If, by omission, the thread hasn't be closed after five days and you post, it will just serve as a reminder to me to close it.
Please note that "I just dropped in to say Hi!" isn't a meaningful reply!

3) Malware removal is a tricky business, and malware writers don't tend to worry about the damage their creations do, so it is advisable to back-up all important files BEFORE we start. Although most cases have a successful conclusion, on occasion things don't go according to plan and it is better to be prepared for the worst.

4) Back-ups can get lost or damaged, so make two if the files are that important to you!

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Take a trip to this webpage for download links and instructions for running Combofix by sUBs: http://www.bleepingcomputer.com/combofix/how-to-use-combofix *
  • Please be aware that this tool may require the PC to be rebooted so close any programs you have open before you start.
  • When CF has finished, it will produce a log - C:\ComboFix.txt - copy and paste it into your next reply.
  • Post a fresh HJT log as well.
  • Let me know how the PC is behaving.
* There are two points to note from the instructions page:

1) The Recovery Console.

It is recommended that you install this as, in certain circumstances, it may be the difference between a successful repair and a reformat. If you are uncertain as to whether or not you already have the Recovery Console installed, simply run CF and it will prompt you if it does not detect it.
CF will complete it's removal tasks without the installation of the Console, so you are free to choose whether you want to complete this step, but it is in your interests to do so.

2) Disabling your Anti-Virus.

CF has been the victim of false-positive detections on occasion and a resident AV may incorrectly identify and delete part of the tool which won't do it much good. If you don't disable your AV, you may not get the results you hoped for!

Also, run HJT and click on Open the Misc Tools section.
  • Click Open Uninstall Manager…
  • Click Save list… and save it to your Desktop.
  • Copy and paste the file uninstall_list.txt into your next reply.
Post #3
Hey, That was quick! 1) I have no posts else where. 2) I am off to follow your instructions. Will return If there are problems. 3) I am impressed with quick response!!! Thanks, Billed
Post #4
Hey Noviciate,

Back after much hard work for an old man.

Took the trip to bleepingcomputer; download was much different tan they said it would be. I think that was the result of using FireFox. Figured out how to disable Avast, but forgot to disable ZoneAlarm, and was afraid to stop the ComboFix. Saved log as log1.txt, disabled ZoneAlarm, ran comboFix again, and saved log as log2.txt. Went back for log1 and found it was gone; I obviosly don't understand Notepad. Got a fresh HJT log and an uninstall list.

My PC seem to be behaving well. the popup screens are gone, for now, the big blue screen has stopped showing up, and the two icons on my system tray are gone.

Hopefully the logs and lists are below.

A big thanks for the help, and I will let you know if all continues well.

Thanks,
Billed


ComboFix log:
ComboFix 09-03-15.01 - Judy Dengler 2009-03-18 11:44:32.2 - FAT32x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.512.262 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
AV: avast! antivirus 4.8.1296 [VPS 090317-0] *On-access scanning disabled* (Updated)
FW: ZoneAlarm Pro Firewall *disabled*
.

((((((((((((((((((((((((( Files Created from 2009-02-18 to 2009-03-18 )))))))))))))))))))))))))))))))
.

2009-03-18 06:21 . 2009-03-18 06:21 d——– c:\documents and settings\Judy Dengler\Application Data\U3
2009-03-17 13:44 . 2009-03-17 13:44 d——– c:\program files\Trend Micro
2009-03-16 22:24 . 2009-03-16 22:24 d–hs—- C:\FOUND.016
2009-03-16 18:08 . 2009-03-16 18:08 301,056 –a—— c:\windows\SYSTEM32\winconfig.dll
2009-02-28 19:22 . 2009-02-15 23:10 1,221,512 –a—— c:\windows\SYSTEM32\zpeng25.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-18 11:29 1,610 —-a-w c:\windows\SYSTEM32\PerfStringBackup.TMP
2009-03-06 11:17 410,984 —-a-w c:\windows\SYSTEM32\deploytk.dll
2009-02-09 11:13 1,846,784 —-a-w c:\windows\SYSTEM32\win32k.sys
2009-02-09 11:13 1,846,784 ——w c:\windows\SYSTEM32\DLLCACHE\win32k.sys
2009-01-26 12:10 22,614,727 ——w c:\windows\Internet Logs\tvDebug.zip
2009-01-17 02:35 3,594,752 —-a-w c:\windows\SYSTEM32\DLLCACHE\mshtml.dll
2008-12-19 08:10 70,656 ——w c:\windows\SYSTEM32\DLLCACHE\ie4uinit.exe
2008-12-19 08:10 13,824 ——w c:\windows\SYSTEM32\DLLCACHE\ieudinit.exe
2008-12-19 04:25 634,024 ——w c:\windows\SYSTEM32\DLLCACHE\iexplore.exe
2008-12-19 04:23 161,792 —-a-w c:\windows\SYSTEM32\DLLCACHE\ieakui.dll
2006-04-21 10:55 0 —-a-w c:\documents and settings\Judy Dengler\dl.exe
2008-08-28 00:00 32,768 –sha-w c:\windows\SYSTEM32\CONFIG\systemprofile\Local Settings\History\History.IE5\MSHist012008082720080828\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ASUS Probe"="d:\program files\ASUS\Probe\AsusProb.exe" [2006-04-26 625152]
"ADUserMon"="c:\program files\Iomega\AutoDisk\ADUserMon.exe" [2006-04-26 151552]
"Iomega Drive Icons"="c:\program files\Iomega\DriveIcons\ImgIcon.exe" [2006-04-26 90112]
"zBrowser Launcher"="d:\program files\Logitech\iTouch\iTouch.exe" [2006-04-26 524288]
"EM_EXEC"="d:\progra~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE" [2006-04-26 32256]
"Pop-Up Stopper"="c:\progra~1\PANICW~1\POP-UP~1\dpps2.exe" [2006-04-26 712704]
"NeroCheck"="c:\windows\system32\\NeroCheck.exe" [2001-07-09 155648]
"avast!"="c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2008-11-26 81000]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-03-06 148888]
"ZoneAlarm Client"="c:\program files\Zone Labs\ZoneAlarm\zlclient.exe" [2009-02-15 981384]
"C-Media Mixer"="Mixer.exe" [2001-10-22 c:\windows\mixer.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Office Startup.lnk - d:\program files\Microsoft Office\Office\OSA.EXE [1997-08-01 55808]
Microsoft Find Fast.lnk - d:\program files\Microsoft Office\Office\FINDFAST.EXE [1997-08-01 114688]
Logitech Desktop Messenger.lnk - d:\program files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe [2003-01-01 173056]
Monitor.lnk - c:\program files\ArcSoft\Media Card Companion\MCC Monitor.exe [2008-08-03 110592]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"msacm.l3acm"= l3codecp.acm
"msacm.divxa32"= divxa32.acm
"vidc.xvid"= xvid.dll
"VIDC.DIV4"= divxc32f.dll
"VIDC.DIV3"= divxc32.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
"UpdatesDisableNotify"=dword:00000001
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\ZoneLabsFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

R0 Fasttrak;Fasttrak;c:\windows\SYSTEM32\DRIVERS\Fasttrak.sys [2004-05-13 70528]
R1 aswSP;avast! Self Protection;c:\windows\SYSTEM32\DRIVERS\aswSP.sys [2008-03-30 111184]
R2 aswFsBlk;aswFsBlk;c:\windows\SYSTEM32\DRIVERS\aswFsBlk.sys [2008-03-30 20560]
S2 ousbehci;%OWC_USBEHCD.DeviceDesc%;c:\windows\SYSTEM32\DRIVERS\ousbehci.sys [2006-10-06 29568]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\H]
\Shell\AutoRun\command - H:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{eb9bb602-13ae-11de-9d46-000c41214de7}]
\Shell\AutoRun\command - H:\LaunchU3.exe -a
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.google.com/
Trusted Zone: bleepingcomputer.com
Trusted Zone: mediafire.com
Trusted Zone: microsoft.com\*.update
Trusted Zone: microsoft.com\update
Trusted Zone: microsoft.com\windowsupdate
Trusted Zone: nutnworks.com
Trusted Zone: windowsupdate.com
Trusted Zone: windowsupdate.com\download
Trusted Zone: zonealarm.com
DPF: DirectAnimation Java Classes - file://c:\windows\Java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
FF - ProfilePath - c:\documents and settings\Judy Dengler\Application Data\Mozilla\Firefox\Profiles\d7r4uq94.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - plugin: c:\program files\Mozilla Firefox\plugins\NPZoneSB.dll

—- FIREFOX POLICIES —-
FF - user.js: yahoo.homepage.dontask - true.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-18 11:46:19
Windows 5.1.2600 Service Pack 3 FAT NTAPI

scanning hidden processes …

scanning hidden autostart entries …

scanning hidden files …

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Iomega Activity Disk2]
"ImagePath"="\"\""
.
Completion time: 2009-03-18 11:47:42
ComboFix-quarantined-files.txt 2009-03-18 16:47:40
ComboFix2.txt 2009-03-18 16:14:40

Pre-Run: 26,553,286,656 bytes free
Post-Run: 26,533,330,944 bytes free

120 — E O F — 2009-03-17 03:15:44


:notworthy: HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:45:19 PM, on 03/18/09
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Mixer.exe
D:\Program Files\ASUS\Probe\AsusProb.exe
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
D:\Program Files\Logitech\iTouch\iTouch.exe
D:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Microsoft Office\Office\OSA.EXE
D:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\Program Files\ArcSoft\Media Card Companion\MCC Monitor.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [ASUS Probe] D:\Program Files\ASUS\Probe\AsusProb.exe
O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [zBrowser Launcher] D:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [EM_EXEC] D:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Office Startup.lnk = D:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = D:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Logitech Desktop Messenger.lnk = D:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Monitor.lnk = C:\Program Files\ArcSoft\Media Card Companion\MCC Monitor.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.bleepingcomputer.com
O15 - Trusted Zone: *.mediafire.com
O15 - Trusted Zone: *.nutnworks.com
O15 - Trusted Zone: http://download.windowsupdate.com
O15 - Trusted Zone: http://*.windowsupdate.com
O15 - Trusted Zone: http://*.zonealarm.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1146187722687
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1177595026046
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe

–
End of file - 6261 bytes


:notworthy: UNINSTALL list:

Acrobat.com
Acrobat.com
Active Disk
Adobe AIR
Adobe AIR
Adobe Download Manager 1.2 (Remove Only)
Adobe Flash Player 10 Plugin
Adobe Reader 9
Adobe Shockwave Player
ArcSoft Media Card Companion
ASUS Probe V2.17.00
avast! Antivirus
Canon Camera Support Core Library
Canon Camera Window DS for ZoomBrowser EX
Canon Camera Window DVC for ZoomBrowser EX
Canon Camera Window for ZoomBrowser EX
Canon MovieEdit Task for ZoomBrowser EX
Canon PhotoRecord
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities PhotoStitch 3.1
Canon ZoomBrowser EX
Critical Update for Windows Media Player 11 (KB959772)
ffdshow (remove only)
Garmin Communicator Plugin
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
IomegaWare 4.0.2
J2SE Runtime Environment 5.0 Update 9
Java™ 6 Update 12
Java™ 6 Update 5
Java™ 6 Update 7
Logitech Desktop Messenger
Logitech iTouch Software
Logitech MouseWare 9.61
Logitech Resource Center
Macromedia Flash Player 8
MadOnion.com/3DMark2001 SE
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft DirectX Transform optional components
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 97, Professional Edition
Microsoft User-Mode Driver Framework Feature Pack 1.0
Mozilla Firefox (3.0.7)
Nero - Burning Rom
Nimo Codecs Pack v5.0 (Remove Only)
OpenOffice.org Installer 1.0
PCI Audio Applications
PCI Audio Driver
Pdf995 (installed by TaxCut)
PdfEdit995 (installed by TaxCut)
Pop-Up Stopper
QuickTime
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953155)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
SiSoftware Sandra Standard 2004.SP1 (StarSoft Edition)
Spelling Dictionaries Support For Adobe Reader 9
TaxCut 2002
TaxCut 2003
TaxCut 2004
TaxCut Premium 2006
TaxCut Premium 2007
Tsunami-Filter-Pack Mini
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
VC 9.0 Runtime
VC 9.0 Runtime
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WinZip
XviD Video Codec 04102002-1 (Koepi's build with EPSZ ME)
ZoneAlarm Pro
ZoneAlarm Spy Blocker



That's all folks,
Billed
Post #5
We'll see if that's the lot with a little scan. Download Malwarebytes' Anti-Malware from here and save it to your Desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • Ensure a checkmark is placed next to both Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware and then click Finish.
  • If an update is found, it will download and install the latest version - you'll need to clear it with your firewall.
  • Once the program has loaded, select Perform full scan and then Scan.
  • When the scan has finished, click OK and then Show Results to view the results - no surprise there!
  • If MBAM finds anything, check the box(es) and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
Let me have the MBAM log, a fresh HJT log (run in Normal Mode) AND a description of how your PC is behaving.
Post #6
Hey,

I'm back and I've done my homework. During the Malwarebytes scan I got 2 Avast alerts. That was surprising, since avast didn't find anything during scans I did as soon as I knew I was infected. I chose continue, since I'm in the middle of this clean up. Ran an Avast scan after done with Malwarebytes . This time got the alerts again (C:\System Volume Information\_restore{6A6A5767-371E-4840-AA8) and (C:\QOOBOX\Quaratine\C\Program Files\A360\av360.exe.vir). They both were named Win32:Adware-gen[Adw].

Computer report: I seem to be running OK. The only thing I've noticed is the Avast thorough scan seemed to go quite a bit slower than usual .

This experience is teaching me that, if I'm going to use this tool (computer) I need a better understanding of it.

I do appreciate all the help!!!
Billed

MBAM log:

Malwarebytes' Anti-Malware 1.34
Database version: 1878
Windows 5.1.2600 Service Pack 3

03/20/09 4:37:59 PM
mbam-log-2009-03-20 (16-37-59).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 125820
Time elapsed: 26 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Judy Dengler\Application Data\Microsoft\Internet Explorer\Quick Launch\A360.lnk (Rogue.Antivirus360) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\winconfig.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.


HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:47:14 AM, on 03/21/09
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Mixer.exe
D:\Program Files\ASUS\Probe\AsusProb.exe
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
D:\Program Files\Logitech\iTouch\iTouch.exe
D:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Microsoft Office\Office\OSA.EXE
D:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\Program Files\ArcSoft\Media Card Companion\MCC Monitor.exe
C:\Program Files\Secunia\PSI\psi.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [ASUS Probe] D:\Program Files\ASUS\Probe\AsusProb.exe
O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [zBrowser Launcher] D:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [EM_EXEC] D:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Secunia PSI.lnk = C:\Program Files\Secunia\PSI\psi.exe
O4 - Global Startup: Office Startup.lnk = D:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = D:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Logitech Desktop Messenger.lnk = D:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Monitor.lnk = C:\Program Files\ArcSoft\Media Card Companion\MCC Monitor.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.bleepingcomputer.com
O15 - Trusted Zone: *.mediafire.com
O15 - Trusted Zone: *.nutnworks.com
O15 - Trusted Zone: http://download.windowsupdate.com
O15 - Trusted Zone: http://*.windowsupdate.com
O15 - Trusted Zone: http://*.zonealarm.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/…b?1146187722687
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1177595026046
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe

–
End of file - 6410 bytes
Post #7

This experience is teaching me that, if I'm going to use this tool (computer) I need a better understanding of it.

Ain't computers fun!

During the Malwarebytes scan I got 2 Avast alerts. That was surprising, since avast didn't find anything during scans I did as soon as I knew I was infected. I chose continue, since I'm in the middle of this clean up. Ran an Avast scan after done with Malwarebytes . This time got the alerts again (C:\System Volume Information\_restore{6A6A5767-371E-4840-AA8) and (C:\QOOBOX\Quaratine\C\Program Files\A360\av360.exe.vir). They both were named Win32:Adware-gen[Adw].

The first detection is information held within a Restore Point - A tutorial for System Restore is available here - you can tell by the location: C:\System Volume Information. This isn't a risk unless you happened to use an infected Restore Point to restore your PC to an earlier time.
The second is a file that ComboFix removed, as the location again tells you: C:\QOOBOX\Quaratine.
When MBAM scans it has to access files to check them and Avast detects this activity and also scans the files because they are "active" and this is why it flags them. If they lie dormant, it doesn't check them as part of it's real-time activity.

The only thing I've noticed is the Avast thorough scan seemed to go quite a bit slower than usual

I suspect that's just a perception thing.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

The logs look OK, and so i'd say that you were done, apart from a little housework. You have some old versions of Sun Java that can go:

Download JavaRa from here and save it to your Desktop.
You will need to extract the file(s):
Right click on the zipped folder and from the menu that appears, click on Extract All…
In the 'Extraction Wizard' window that opens, click on Next> and in the next window that appears, click on Next> again.
In the final window, click on Finish
***Please close any instances of Internet Explorer before continuing!***
  • Double-click JavaRa.exe to begin.
  • Pick your prefered language from the drop-down menu and click Select.
  • Click on Remove Older Versions to remove older version of Java - obvious really, isn't it!
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location, just in case you have any problems with Java afterwards.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I want you to run your PC as normal for a few days and when you are happy that everything is fine, do the following:

Go to Start > Run, enter the following into the textbox and click OK: combofix /u
This will uninstall Combofix and do a little housework besides.

Create a new Restore Point - this will give a clean one should you need it in the future.
A tutorial for System Restore is available here.

The reason for waiting is that if removing the malware has caused a problem, which it occasionally does, you can put your PC back to how it was before the fix. This will re-install the malware, but an infected PC is better than an expensive paperweight!

Some bedtime reading: This is a very good tutorial about keeping your computer safe and secure on the internet.
Post #8
Hey Noviciate, Thanks, I will do as instructed and work at "learnin up". I NEED to make this PC safer. You sure have been helpful. Regards from Music City USA, Billed
Post #9
Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance. If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread. Everyone else please begin a New Topic.

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