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QUESTION:
I can't use System Restore anymore. If I try to start it, I get an error message that says "System Restore has encountered a problem and needs to close." I could use System Restore before and it was a great feature. How do I fix it? Thanks! - Edward T.
ANSWER:
It sounds as if System Restore may have become corrupted. You can try reinstalling the feature. Here's how:
- In Control Panel or Windows Explorer, click Folder Options and then View tab
- Under Advanced Settings, scroll down and find "Show hdden files and folder." Check the box.
- Find "Hide extensions for known files types." Uncheck that box. Click Apply, OK.
- In Windows Explorer, find your Windows folder (usually on the C: drive but not always). Navigate to the inf folder and open it.
- Find a file named sr.inf
- Right click the file and select Install.
