Wireless Network Connection problems

Ztruker, The problem came back again and resetting the winsock entries and tcp/ip stack doesn't work. Edit: Went back and saw the last post with Dial-a-Fix and it worked.

The problem came back again after I shutdown my computer last night and turned it back on this morning but this time Dial-a-Fix didn't work.

Okay, pleas run ipconfig /all from a command prompt

• Click on Start then Run
• Type cmd and press Enter or click OK
• Type ipconfig /all and press Enter
• Right click on the command prompt window title bar, select Edit then Mark
• Use the mouse to select all the output from the ipconfig command, them click the right mouse button. This will copy the data to the clipboard.
• Start a new post here and paste the data you copied into it.

Here's the data: Windows IP Configuration Host Name . . . . . . . . . . . . : your-56ab121f6e Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Broadcast IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Wireless Network Connection: Media State . . . . . . . . . . . : Media disconnected Description . . . . . . . . . . . : Intel® PRO/Wireless 2200BG Network Connection Physical Address. . . . . . . . . : 00-0E-35-D1-2C-C3

Okay, you are definitely not connected to the wireless NIC correctly.

Let's try deleting your Wireless NIC in Device Manager then reboot. XP will detect it and reload the drivers. This often fixes problems like this.

Click on Start then Run, type devmgmt.msc and press Enter or click OK.
Expand (click on the +) Network Adapters, then right click on your wireless NIC and select Uninstall.

When that finishes (only takes a few seconds), reboot the computer and wait a bit while it detects the wireless NIC and reloads the drivers. Try the internet and see if it works.

If not, download and run WinSockFix from Microsoft. See if that fixes the problem.

The weird thing is sometimes the internet works for a while then after an hour or so, the problem came back. Will follow your instructions ASAP. Edit: It seems to work after uninstalling the NIC and rebooting the pc, I'm just worried about the stability of the connection. Edit2: Ahh! it stopped working again. On to trying winsock fix.

One last possibility would be to see if there is a firmware update for your router. Some info I found searching the web indicates this resolves this problem in some cases.

Ztruker, Winsock fix didn't work. Is there a possibility that my network adapter has problems? How do I check if there's a firmware update for my router? Thanks

Yes, it's always possible that the NIC has a problem. Easiest way to check is take it somewhere that has free wireless internet and try it. If you get the same problem then it could be your NIC is defective. Coffee shops, McDonalds, etc. FOr the router, check the manufacturers web site. What is the make and model number, I can help look for it.

Hi Lxl…. First of all, this appears to be Windows XP, but I'd like to confirm that you are having this issue on a Windows XP computer? What service pack level is your operating system at? (Service Pack 2, Service Pack 3? - You must have at least service pack 2 to perform the following instructions reliably) Also, what is the make/model of your computer? Is this a built in wireless card? What method of encryption are you using on your wireless network (WPA, WPA2, WEP, TKIP/AES, PSK?) Finally, what make/model of wireless router do you have?

Do not continue with the following instructions unless you have access to another computer with internet access. You could run into a problem that prevents you from connecting until you receive further instructions.

Can you please uninstall the Intel/ProSet Wireless software for starts.

If you go to add/remove programs you will find the Intel ProSet software listed. Please click to change/remove it. When the uninstall program starts, there will be an option to "Modify" your installation. This is what I want you to click on. This will allow you to remove certain components of the Intel ProSet wireless software. I don't remember the exact steps or what you will see but please proceed through the "modify" option in order to remove the ProSet Wireless software, but make sure you leave the driver. You should get to a window that lists the two seperate components (the software, and the driver), and there will be a couple arrows that you can click to choose "this feature will not be installed." I want you to set the software to not be installed, and leave the driver installed. Then click next or OK to complete the removal of the intel proset wireless software. Reboot if required.

EDIT: I have found the following link: http://www.intel.com/support/wireless/wlan/sb/cs-025792.htm This is an intel tutorial demonstrating the procedure I described above along with a screenshot. You will see in the screenshot the two components listed (Intel ProSet/Wireless Wifi Driver, and software). Please set the Software portion to "This feature will not be available." as described in this section.

Once that is done, please right-click the wireless icon in your notification area (near the clock), and select View Available Wireless Networks. When the wireless networks window opens, please tell me if you see your wireless network listed, or if you see an "error" message about Windows not being able to manage your wireless connection?

At this time, please click "Change advanced settings" on the left hand side under "Related tasks." Click the "Wireless Networks" tab. (If the tab is not present, close the wireless network connection properties page and then please click "start" -> "run" -> type 'services.msc' and press ENTER. Find the Wireless Zero Configuration service and double-click it. Be sure its startup type is set to "automatic" then click Apply (if you had to change it), then click "Start" to start the service. Please note if there are any errors. Now open the wireless network connection properties page again to see if the "Wireless Networks" tab is present.) Once you have the wireless networks tab selected, please make sure the option "Use Windows to configure my wireless network settings" is selected. Now, look in the "Preferred Networks" section and remove all networks listed there. Click 'OK' to close the wireless network connection properties window.

Now, shutdown and restart your computer. Once the computer is restarted, please right-click the wireless icon in your notification area and select "View Available Wireless Networks." A new window should open and you should see nearby wireless networks, including yours. Please click your wireless network and click "Connect." If you are prompted for the wireless passphrase, pleaae enter it now. Verify that the computer does connect successfully and the status changes to "Connected." Now, open your web browser and use the internet for a while to see if the problem persists.

Ztruker: The router is Air Plus G from D-link. appleoddity: My laptop is a Windows XP SP3, Fujitsu S Series Lifebook. There was a built-in wireless card when I bought it. The encryption on my Network is WEP. The router is Air Plus G. In View Available Wireless Networks, I could see my own network listed and there was no error. It says Limited or No connectivity now though the signal strength is excellent which is weird since it could connect before from the same spot. By the way I have 4 computers, 3 are using cables and the laptop is using wireless. Edit: It's connected now with the same problem of " Address not found" when browsing.

There are several D-Link Air Plus G router models, which one do you have? Also, have you tried changing the channel the router and wireless card use?

Limited or no connectivity happens if you don't put in the right WEP key. Although it will say connected. Seems how WEP keys are so cryptic you'd be lucky to type it in right even if you wrote it down, you might want to change the encryption to WPA-PSK. However, I wrote a whole lot of instructions, and asked for quite a bit of information in my previous post. Were you able to complete any of the instructions? EDIT: I already had it in my mind to adjust your encryption settings on the router, because this is such a common issue, but we really need to know the exact make and model # of your router.

I'll be right back with the make/model of my router. Appleoddity, the information you asked for should be in my last post.

Sorry for the late post, the internet was working fine for the last several days. Surprised me so much that I forgot about the thread. Sadly, another problem came up, this evening when I tried to boot the laptop, nothing showed up on the screen and the fan makes the releasing air sound. The laptop could not boot-up. Thanks. P.S. The router model is DI-524