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[Closed] CPU running at 100% Constantly

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Hi there and thanks in advance for any help. My CPU on my laptop is constantly running at 100% so everything is running incredible slow. I have defragged every drive including files over 64 Mb and done a disk cleanup as well as run ccleaner but still no luck. So hopefully by posting this log you guys can help. Heres the log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:30:21, on 06/03/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16809)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\WLTRAY.EXE
C:\Windows\System32\igfxpers.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Windows\system32\taskeng.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\PROGRA~1\AVG\AVG8\aAvgApi.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig/dell?hl=en&…amp;ibd=5070719
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,avgrsstx.dll
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: CT Device Query service (CTDevice_Srv) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTDevSrv.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

–
End of file - 7860 bytes
Hi,

Let's see if we can find anything.

Please download ATF Cleaner by Atribune.
Download - ATF Cleaner»
Right-click ATF-Cleaner.exe and select Run As Administrator… to run the program.
Under Main choose: Select All
Click the Empty Selected button.

(If you use FireFox or the Opera browser
To keep saved passwords, click No at the prompt.)

It's normal after running ATF cleaner that the PC will be slower to boot the first time or two.


Please download DDS and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds.scr to run the tool.
  • When done two logs should open:
  • DDS.txt
  • Attach.txt
  • Save both reports to your desktop.
—————————————————
  • Post the contents of the DDS.txt report in your next reply
  • Attach the Attach.txt report to your post by scrolling down to the Attachments area and then clicking Browse. Browse to where you saved the file, and click Open and then click UPLOAD.
Thanks.
Hi and thanks for your help. Sorry if i am being an idiot. I have run the first programme fine. But with the dds one once it is open is it automatically running or do i need to start it somehow?
DDS (Ver_09-02-01.01) - NTFSx86 Run by [removed] at 14:47:25.37 on 09/03/2009 Internet Explorer: 7.0.6000.16809 Microsoft® Windows Vista™ Home Basic 6.0.6000.0.1252.44.1033.18.1014.204 [GMT 0:00] AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) ============== Running Processes =============== C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k rpcss C:\Windows\System32\svchost.exe -k secsvcs C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\SLsvc.exe C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\System32\WLTRYSVC.EXE C:\Windows\System32\bcmwltry.exe C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\Program Files\Creative\Shared Files\CTDevSrv.exe c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe C:\Program Files\McAfee\MPF\MPFSrv.exe C:\Program Files\McAfee\MSK\MskSrver.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\McAfee.com\Agent\mcagent.exe C:\Windows\System32\WLTRAY.EXE C:\Windows\System32\igfxpers.exe C:\Program Files\Dell\MediaDirect\PCMService.exe C:\Windows\System32\igfxtray.exe C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Program Files\AVG\AVG8\avgtray.exe C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Windows\System32\svchost.exe -k WerSvcGroup C:\Windows\system32\SearchIndexer.exe C:\Windows\system32\DRIVERS\xaudio.exe C:\Windows\system32\taskeng.exe C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe C:\Windows\system32\taskeng.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe C:\Program Files\Internet Explorer\ieuser.exe C:\Program Files\Internet Explorer\iexplore.exe c:\program files\common files\mcafee\mna\mcnasvc.exe C:\PROGRA~1\AVG\AVG8\aAvgApi.exe c:\PROGRA~1\mcafee\msc\mcuimgr.exe C:\Windows\system32\wuauclt.exe c:\PROGRA~1\mcafee\msc\mcupdmgr.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Windows\servicing\TrustedInstaller.exe C:\Users\may and grant\Desktop\dds.scr C:\Windows\system32\lpksetup.exe ============== Pseudo HJT Report =============== uWindow Title = Internet Explorer provided by Dell uStart Page = hxxp://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=5070719 uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll BHO: NoExplorer - No File BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll BHO: McAfee Phishing Filter: {377c180e-6f0e-4d4c-980f-f45bd3d40cf4} - c:\progra~1\mcafee\msk\mcapbho.dll BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll mRun: [] mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide mRun: [mcagent_exe] c:\program files\mcafee.com\agent\mcagent.exe /runkey mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe mRun: [Persistence] c:\windows\system32\igfxpers.exe mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe" mRun: [IgfxTray] c:\windows\system32\igfxtray.exe mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe" mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL Filter: application/x-internet-signup - {A173B69A-1F9B-4823-9FDA-412F641E65D6} - c:\program files\tiscali\tiscali internet\dlls\tiscalifilter.dll Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll Notify: igfxcui - igfxdev.dll AppInit_DLLs: c:\progra~1\google\google~1\GOEC62~1.DLL,avgrsstx.dll SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll ============= SERVICES / DRIVERS =============== R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-1-14 325128] =============== Created Last 30 ================ 2009-03-06 20:29 –d—– c:\program files\Trend Micro 2009-03-05 10:25 –d—– c:\programdata\Yahoo! Companion 2009-03-05 10:25 –d—– c:\program files\Yahoo! 2009-03-05 10:24 –d—– c:\program files\CCleaner 2009-02-22 15:23 1,831,424 a——- c:\windows\system32\inetcpl.cpl 2009-02-22 15:23 826,368 a——- c:\windows\system32\wininet.dll ==================== Find3M ==================== 2009-02-06 09:40 10,520 a——- c:\windows\system32\avgrsstx.dll 2009-02-06 09:40 325,128 a——- c:\windows\system32\drivers\avgldx86.sys 2009-01-15 04:16 56,320 a——- c:\windows\system32\iesetup.dll 2009-01-15 04:16 52,736 a——- c:\windows\apppatch\iebrshim.dll 2009-01-15 04:15 26,624 a——- c:\windows\system32\ieUnatt.exe 2009-01-14 12:10 174 a–sh— c:\program files\desktop.ini 2008-08-03 11:42 10,509,813 a——- c:\users\may and grant\BetfairPokerInstaller.exe 2008-08-03 10:47 788,170 a——- c:\users\may and grant\pkrinstall.exe 2008-06-14 21:59 665,600 a——- c:\windows\inf\drvindex.dat 2008-06-14 21:59 51,200 a——- c:\windows\inf\infpub.dat 2008-06-14 21:59 86,016 a——- c:\windows\inf\infstor.dat 2008-06-14 21:59 86,016 a——- c:\windows\inf\infstrng.dat 2007-11-03 23:25 13,411,824 a——- c:\users\may and grant\Google_Earth_BZXV.exe 2007-09-23 14:47 0 a——- c:\users\mayand~1\appdata\roaming\wklnhst.dat 2006-11-02 12:39 287,440 a——- c:\windows\inf\perflib\0409\perfi.dat 2006-11-02 12:39 287,440 a——- c:\windows\inf\perflib\0409\perfh.dat 2006-11-02 12:39 30,674 a——- c:\windows\inf\perflib\0409\perfd.dat 2006-11-02 12:39 30,674 a——- c:\windows\inf\perflib\0409\perfc.dat 2006-11-02 09:20 287,440 a——- c:\windows\inf\perflib\0000\perfi.dat 2006-11-02 09:20 287,440 a——- c:\windows\inf\perflib\0000\perfh.dat 2006-11-02 09:20 30,674 a——- c:\windows\inf\perflib\0000\perfd.dat 2006-11-02 09:20 30,674 a——- c:\windows\inf\perflib\0000\perfc.dat 2007-07-19 23:01 8,192 a–sh— c:\windows\users\default\NTUSER.DAT ============= FINISH: 14:56:49.46 ===============

Attachments:

Hi,

Your log looks perfectly clean, nothing malicious there.

The only thing I can see that might be slowing you down is running AVG and McAfee at the same time. I'm not sure which components of McAfee you have installed but you should only ever be running one AntiVirus program and one Firewall program at a time.

Other than that, things look fine. The only other thing I can suggest would be to take a look a this great guide for slow computers:
http://www.malwareremoval.com/tutorials/runningslowly.php
But you may have already done a lot of that.

Thanks.

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