fcags, fcagswd, and more

NoTime Topic Starter

Post #1March 6, 2009, 1:29 PM UTC

Hello,

I'm attaching my hijackthis log (v 2.0.2) to get started. I've at least recognized fcags and fcagswd as possible issues, and perhaps there is a good bit more. Any help is greatly appreciated!

Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Juniper Networks\Odyssey Access Client\odClientService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\McAfee\Host Intrusion Prevention\FireSvc.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Common Files\Juniper Networks\JUNS\dsAccessService.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\McAfee\DLP\Agent\fcags.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\DLP\Agent\fcagswd.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\lotus\notes\ntmulti.exe
C:\Program Files\PatchLink\Update Agent\GravitixService.exe
C:\WINDOWS\system32\Prot_srv.exe
C:\WINDOWS\system32\pstartSr.exe
C:\Program Files\Hewlett-Packard\Discovery Agent\bin32\discagnt.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
C:\Program Files\Hewlett-Packard\Discovery Agent\Plugins\usage\discusge.exe
C:\Program Files\McAfee\DLP\Agent\fcag.exe
C:\Program Files\McAfee\DLP\Agent\FCAGTE.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\McAfee\DLP\Agent\FCAGT.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Network Associates\Common Framework\UdaterUI.exe
C:\Program Files\Network Associates\Common Framework\McTray.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Pointsec\Pointsec for PC\P95Tray.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\PatchLink\Update Agent\pddm.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Juniper Networks\Odyssey Access Client\OdTray.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Hewlett-Packard\Discovery Agent\Plugins\usage\discfcsn.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\McAfee\Host Intrusion Prevention\FireTray.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://172.18.102.66/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://172.18.102.66/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://172.18.102.66/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://proxy.ec.equifax.com/proxy.js
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 172.18.129.105:18717
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: McAfee DLP Internet Explorer Plugin - {4B988589-D11C-4762-806E-0E4A6EC5F76B} - C:\Program Files\McAfee\DLP\Agent\fcplie.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\udaterui.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [LogEnable]
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Pointsec Tray] C:\Program Files\Pointsec\Pointsec for PC\P95Tray.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [PDDM] C:\Program Files\PatchLink\Update Agent\pddm.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [OdTray.exe] "C:\Program Files\Juniper Networks\Odyssey Access Client\OdTray.exe"
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [EDFcsn] C:\Program Files\Hewlett-Packard\Discovery Agent\Plugins\usage\discfcsn.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_1_0
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: McAfee Host Intrusion Prevention Tray.lnk = ?
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://people.equifax.com/
O15 - Trusted Zone: *.wetcpatch1.eis.equifax.com (HKLM)
O15 - ESC Trusted Zone: *.wetcpatch1.eis.equifax.com (HKLM)
O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/…_2/axofupld.cab
O16 - DPF: {6F750203-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/…_2/axofupld.cab
O16 - DPF: {B8C256C0-D47A-4EBD-A4D1-AD3C3C9EA5B0} (RMTrack ActiveX Controls (logo)) - http://wfldapp2.us.eis.equifax.com/RMT/CaptureCtl.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc…ash/swflash.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://attwm.webex.com/client/v_mywebex-ps…bex/ieatgpc.cab
O16 - DPF: {ed54a7b0-6c1c-11d5-b63d-00c04faedb18} -
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = eis.equifax.com
O17 - HKLM\Software\..\Telephony: DomainName = eis.equifax.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = eis.equifax.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = eis.equifax.com,fin.equifax.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = eis.equifax.com,fin.equifax.com
O20 - Winlogon Notify: FCAGWL - C:\WINDOWS\SYSTEM32\fcagwl.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Juniper TNC Endpoint Assessment (EacService) - Juniper Networks - C:\Program Files\Common Files\Juniper Networks\TNC Client\jTnccService.exe
O23 - Service: McAfee Host Intrusion Prevention Service (enterceptAgent) - McAfee, Inc. - C:\Program Files\McAfee\Host Intrusion Prevention\FireSvc.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: Juniper Unified Network Service (JuniperAccessService) - Juniper Networks - C:\Program Files\Common Files\Juniper Networks\JUNS\dsAccessService.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: McAfee DLP Agent Service (McAfeeDLPAgentService) - McAfee Inc. - C:\Program Files\McAfee\DLP\Agent\fcags.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\lotus\notes\ntmulti.exe
O23 - Service: Juniper OAC Service (odClientService) - Juniper Networks, Inc. - C:\Program Files\Juniper Networks\Odyssey Access Client\odClientService.exe
O23 - Service: PatchLink Update - PatchLink Corporation - C:\Program Files\PatchLink\Update Agent\GravitixService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Pointsec - Unknown owner - C:\WINDOWS\system32\Prot_srv.exe
O23 - Service: Pointsec Service Start (Pointsec_start) - Unknown owner - C:\WINDOWS\system32\pstartSr.exe
O23 - Service: HP DDMI Agent (prgnDiscAgent) - Unknown owner - C:\Program Files\Hewlett-Packard\Discovery Agent\bin32\discagnt.exe

Noviciate

Post #2March 6, 2009, 9:35 PM UTC

Due to the large numbers of HJT logs being posted, there are four things that you need to be aware of.

1) If you have already posted this log at another forum, you need to post here that you have done so and this topic will be closed.
Multiple posting not only ties up valuable resources, but could also result is some unpleasant side-effects for your system if you follow two sets of instructions at the same time.
If, during research, an identical log is identified at another forum, this thread will be closed.

2) If you don't post a meaningful reply to any of my posts within five days, this thread will be closed. Due to limited free time, I can only have so many open threads at any one time and if yours isn't active, somebody else's will be.
If, by omission, the thread hasn't be closed after five days and you post, it will just serve as a reminder to me to close it.
Please note that "I just dropped in to say Hi!" isn't a meaningful reply!

3) Malware removal is a tricky business, and malware writers don't tend to worry about the damage their creations do, so it is advisable to back-up all important files BEFORE we start. Although most cases have a successful conclusion, on occasion things don't go according to plan and it is better to be prepared for the worst.

4) Back-ups can get lost or damaged, so make two if the files are that important to you!

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I've at least recognized fcags and fcagswd as possible issues

C:\Program Files\McAfee\DLP\Agent\fcags.exe
C:\Program Files\McAfee\DLP\Agent\fcagswd.exe

Both files appear to be McAfee related - McAfee Host Data Loss Prevention at a guess. Is there any reason for you to suspect these files of being up to no good?
Also, is there anything that has led you to post here that you haven't mentioned, or is it just for a look-see? The more I know, the easier this is.

NoTime

Post #3March 7, 2009, 3:53 PM UTC

I hadn't recognized those processes running before. My machine seems a lot slower, and I received an email with a virus attached last week that I didn't open…so I'm assuming I'm fine on that front. However, it got me thinking that it'd been a long time since I'd looked at the possibility of having any malware on my computer. I remember the tech who helped me last time used hijackthis, so I started there. My friend told me about this site, and here I am.

I'm sorry if this isn't overly helpful for you. I really do appreciate your help (and quick response as well). I guess I'm just looking to get my machine as clean (and fast) as possible…

Noviciate

Post #4March 7, 2009, 8:17 PM UTC

We'll see what, if anything, might be lurking first, and then see if we can give the PC a bit of a kick.

Download Malwarebytes' Anti-Malware from here and save it to your Desktop.

Double-click mbam-setup.exe and follow the prompts to install the program.
Ensure a checkmark is placed next to both Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware and then click Finish.
If an update is found, it will download and install the latest version - you'll need to clear it with your firewall.
Once the program has loaded, select Perform full scan and then Scan.
When the scan has finished, click OK and then Show Results to view the results - no surprise there!
If MBAM finds anything, check the box(es) and click Remove Selected.
When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt

Let me have the MBAM log, a fresh HJT log (run in Normal Mode) AND a description of how your PC is behaving.

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