[Closed] internet explorer very acting strangely

Hello and thank you in advance for your help. I do not know much about any of this and hope I am posting appropriately. Here's the ususal senario; I turn my computer on and allow a minute or two for everything to load. I'll then double-click my internet explorer icon to connect online and it takes an unusually long time for anything to load at all. I then have to close the browser because it is so painfully slow. I then run a virus scan and it typically finds what appears to be the same 13 or so items each time (from a fresh start-up - it will not find anything on consecutive scans). Can anyone help?

. StartupList report, 2/28/2009, 2:09:46 PM
StartupList version: 1.52.2
Started from : C:\Program Files\Trend Micro\HijackThis\HijackThis.EXE
Detected: Windows XP SP3 (WinNT 5.01.2600)
Detected: Internet Explorer v7.00 (7.00.6000.16791)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\TrendSecure\TSCFPlatformCOMSvr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Trend Micro\TrendSecure\SecurityActivityDashboard\tmarsvc.exe
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\WINDOWS\system32\ElkCtrl.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\TrendSecure\RemoteFileLock\FLMain.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\ProToolbarUpdate.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\TrendSecure\TSCFCommander.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

————————————————–

Listing of startup folders:

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Acer Empowering Technology.lnk = ?

————————————————–

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

————————————————–

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

ePower_DMC = C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
UfSeAgnt.exe = "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
SynTPLpr = C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
SynTPEnh = C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
SunJavaUpdateSched = "C:\Program Files\Java\jre6\bin\jusched.exe"
RTHDCPL = RTHDCPL.EXE
PHIME2002ASync = C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
PHIME2002A = C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
MSPY2002 = C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
LVCOMSX = C:\WINDOWS\system32\LVCOMSX.EXE
LogitechCameraService(E) = C:\WINDOWS\system32\ElkCtrl.exe /automation
IMJPMIG8.1 = "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
ImageItEncrypt = C:\WINDOWS\system32\ImageItEncrypt.exe
igfxtray = C:\WINDOWS\system32\igfxtray.exe
igfxpers = C:\WINDOWS\system32\igfxpers.exe
igfxhkcmd = C:\WINDOWS\system32\hkcmd.exe
HPDJ Taskbar Utility = C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
HP Component Manager = "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
eRecoveryService = C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
eDataSecurity Loader = C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe 0
Boot = C:\Acer\Empowering Technology\ePower\Boot.exe
Alcmtr = ALCMTR.EXE
AGRSMMSG = AGRSMMSG.exe
AzMixerSel = C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
Adobe Reader Speed Launcher = "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
Ad-Watch = C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
Acer ePresentation HPD = C:\Acer\Empowering Technology\ePresentation\ePresentation.exe

————————————————–

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe
TrendSecure Remote File Lock = C:\Program Files\Trend Micro\TrendSecure\RemoteFileLock\FLMain.exe
swg = C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

————————————————–

Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

[OptionalComponents]
=

————————————————–

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

————————————————–

Enumerating Browser Helper Objects:

(no name) - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
Trend Micro Toolbar BHO - C:\Program Files\Trend Micro\TrendSecure\TISProToolbar\TSToolbar.dll - {43C6D902-A1C5-45c9-91F6-FD9E90337E18}
XML module - (no file) - {500BCA15-57A7-4eaf-8143-8C619470B13D}
(no name) - C:\Program Files\Java\jre6\bin\ssv.dll - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
(no name) - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}
(no name) - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D}
TransactionProtector BHO - (no file) - {C1656CCA-D2EA-4A32-94AE-AE0B180E6449}
(no name) - C:\Program Files\Java\jre6\bin\jp2ssv.dll - {DBC80044-A445-435b-BC74-9C25C1C588A9}
JQSIEStartDetectorImpl - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll - {E7E6F031-17CE-4C07-BC86-EABFE594F69C}

————————————————–

Enumerating Task Scheduler jobs:

RegCure.job
RegCure Program Check.job
EasyShare Registration Task.job
At1.job
At2.job
At3.job
At4.job
At5.job
At6.job
At7.job
At8.job
At9.job
At10.job
At11.job
At12.job
At13.job
At14.job
At15.job
At16.job
At17.job
At18.job
At19.job
At20.job
At21.job
At22.job
At23.job
At24.job
At25.job
At26.job
At27.job
At28.job
At29.job
At30.job
At31.job
At32.job
At33.job
At34.job
At35.job
At36.job
At37.job
At38.job
At39.job
At40.job
At41.job
At42.job
At43.job
At44.job
At45.job
At46.job
At47.job
At48.job
Ad-Aware Update (Weekly).job

————————————————–

Enumerating Download Program Files:

[Facebook Photo Uploader 5 Control]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\PhotoUploader5.ocx
CODEBASE = http://upload.facebook.com/controls/2008.1…toUploader5.cab

[Shockwave ActiveX Control]
InProcServer32 = C:\WINDOWS\system32\Adobe\Director\SwDir.dll
CODEBASE = http://download.macromedia.com/pub/shockwa…director/sw.cab

[PogoWebLauncher Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\POGOWE~1.OCX
CODEBASE = http://www.pogo.com/cdl/launcher/PogoWebLa…erInstaller.CAB

[WUWebControl Class]
InProcServer32 = C:\WINDOWS\system32\wuweb.dll
CODEBASE = http://www.update.microsoft.com/windowsupd…b?1204337748531

[Wwlaunch Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\wwlaunch.ocx
CODEBASE = http://www.worldwinner.com/games/shared/wwlaunch.cab

————————————————–

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\system32\stobject.dll
WPDShServiceObj: C:\WINDOWS\system32\WPDShServiceObj.dll

————————————————–
End of report, 9,832 bytes
Report generated in 0.079 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

Hi nb3,

My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
The fixes are specific to your problem and should only be used for the issues on this machine.
Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
It's often worth reading through these instructions and printing them for ease of reference.
If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
Please reply to this thread. Do not start a new topic.

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link –> http://forums.whatthetech.com/How_Disable_…ams_t96260.html
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

[external image: Posted Image]

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

[external image: Posted Image]

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
4. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you – please tell your helper.
5. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

[Closed] internet explorer very acting strangely

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