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Let's see if this will resolve it.
On the clean machine
Open a new Notepad session
- Click the Start button, click run
- in the run box type notepad
- click ok
- In the notepad, Click "Format" and be certain that Word Wrap is not checked.
- Copy and paste all the text in the code box below into the Notepad. Do Not copy the word CODE
REGEDIT4 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup] "ServicePackSourcePath"="C:\WINDOWS\ServicePackFiles"
- Ensure there is no space above the REGEDIT4.
- ensure the text matches including the space between lines
- in notepad go to FILE > SAVE AS and in the dropdown box, set the top box SAVE IN to DESKTOP
- in the FILE NAME box type (including the " " marks), "sps.reg"
This will create a fix.reg file on your desktop
Transfer this file to the infected computer's desktop.
To use this file you will need to right click the icon and select merge, accept the warning if it appears and you are done.
Try SFC now.
