117 replies to this topic

[rshaffer61]

Click on SDA3 and see what shows up on it.

[JenneyB]

Unfortunately I had exited the cd and when I rebooted I got this:

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[rshaffer61]

Reboot again as this happens once in awhile.

[JenneyB]

I've tried a few times and it keeps showing that, but I'll try again later.

[JenneyB]

When I click on sda3 this is what shows:

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[rshaffer61]

Nothing there actually that I see. I'm beginning to wonder now if we don't have a issue with the first partition.

[JenneyB]

What does that mean?

[rshaffer61]

If you can't get to the data I have to try and figure out what the next step is. Do you have the OS installation disk and if not can you borrow one to try a repair installation.

[JenneyB]

Okay. No, I don't have the disk and unfortunately don't have one to borrow.

[rshaffer61]

OK then the other option is to remove the hard drive. Put it in a external enclosure and connect it to a known working system. From there you can try to get into the main partition to backup your data.

[ImaBrokeDude]

Hello,

Lucid said that it's NTFS compatibility driver was unable to mount the drive.

The partition is NOT damaged, it merely cannot be accessed.
Linux does not have native support for NTFS, the compatibility driver named ntfs-3g is not perfect and the version of linux you are trying to use may not have the most updated version.
Secondly, you determined that drive is a Seagate drive.

There is an alternative version of seatools that does not include a GUI (because the GUI cannot be used on that system)

You can download and run THIS tool.
http://www.seagate.c...ToolsDOS112.ISO
SeaTools (text) v1.12
Note: If you have system compatibility problems with the v2 GUI version, please use the v1 Text version. (link above) It has the same level of diagnostic capability and hardware support. These two versions are updated and released together.

This will allow you to scan your drive and you will only need your keyboard.

Also for terms of backing up your data, I gave you instructions for Ubuntu, try using those. Ubuntu's compatibility driver (ntfs-3g) is more up to date and will properly access your drive as it did before.

I hope this helps you.

Edited by ImaBrokeDude, 28 September 2012 - 08:55 AM.

[rshaffer61]

Are you still having problems with your issue? It has been 8 days since your last response and I was wondering if the issue has been resolved? If so can you explain how it was resolved so others may be able to fix it if they have the same issue. If not please let us know and we can continue with helping you to resolve the issue.

[JenneyB]

Hi rshaffer, So sorry about the delayed reply. I didn't see your most recent post. I was planning on getting back with you when I had some concrete information. I felt completely out of my comfort zone dealing with the hard drive since I've had zero experience in it, so unfortunately I had to take the system into a decent local computer shop. At first they told me the had drive was fine after their initial diagnostic, then recently (it's been in there about a month) they said the operating system is shot and it needs a new hard drive, which is what we more or less knew when I took it in. So it's kind of back where I started. I'm going to put in a new hard drive and unfortuately I've lost all my data. But I wanted to thank you again for your great assistance and apologies again for the delay Jenney